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O2 says network services restored

O2 says network services restored

O2 says it has fixed network problems that left hundreds of thousands of customers without voice and data connections.

“Our tests now show that all our 2G and 3G services have been fully restored for affected customers,” the firm said in a statement.

“If any customers are still having problems we recommend they turn their phone off and on again.”

The news came about 25 hours after O2 had said the problems first emerged.

Subscribers to GiffGaff and Tesco Mobile – services which use O2’s mobile masts – had also been affected.

“Once again, we are sorry,” added a spokesman.

Orange out

Little has been revealed about what caused the problems, although the mobile firm has narrowed it down to the part of its network which deals with registering telephone numbers.

“We can confirm that the problem with our mobile service is due to a fault with one of our network systems, which has meant some mobile phone numbers are not registering correctly on our network,” said the firm.

Two months ago O2 handed over management of its network to Chinese firm Huawei.

Read More/Source: BBC News

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