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Apple Providing 14-Day Returns For iTunes Purchases In EU

Apple Providing 14-Day Returns For iTunes Purchases In EU

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Customers in the European Union will have the ability to get refunds for their purchases from iTunes, iBooks and the Apple App Store. For 14 days, Apple is offering no questions asked returns, but the offer does not extend to other markets like the US. The offer is exclusive to the EU since it was mandated by a EU consumer rights directive.

The account view for customers in EU countries will include return window information for their purchases. As long as people go to return digital content within two weeks, they will have to receive refunds.

Customers must wright to Apple or use the Report a Problem function in order to get refunds.

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