sound and tv not synchronized

El_Roble · Apr 15, 2006, 06:24 AM

Hi guys, I just updated my Catalyst to the 6.4 version and now the sound and the tv image are not sync'd. Any ideas? I have the All-in-wonder x800xt and windows XP

kbuzzard · Apr 15, 2006, 03:38 PM

read posts under AIW's need more work etc, Your WDM_nsp drivers are wrong courtesy of ATI's no service agreement.

H3X4D3C1M4L · Apr 17, 2006, 04:21 PM

I think the 6.4's use the TVS_A200 whatever drivers. This may be the sign of more AiW problems to come

El_Roble · May 21, 2006, 04:33 AM

Okay guys, I'm getting so sick of this thing!!! I regret with all my heart buying this ati product. I can't believe I paid so much for this thing and it's never done what it's supposed to do!!!!. I've tried everything I can to solve the problem and nothing changes. TV is still no sync'd with sound. I contacted ATI and thay said it was not their fault that it was a microsoft problem. I applied a hotfix that Microsoft suggested and it's still the same problem. I'm running out of ideas here, and I am so ready to return this thing!

H3X4D3C1M4L · May 21, 2006, 09:04 PM

Have you tried DScaler? Google for it and see if that hel[s

ROBSCIX · May 22, 2006, 12:34 AM

@Kbuzzard, the 6.4 and above driver set uses the new unified driver, so you cannot change it. This issue I think is from TVoD

@El Roble, if your using one of the newer version of MMC then the Auto TV on Demand is the issue..it was mine anyway..as soon as I shut it off..the A/V was sync'd up...there is a reg fix out there..this will fix it for you...

El_Roble · May 22, 2006, 10:07 PM

Quote:

Originally Posted by ROBSCIX

@Kbuzzard, the 6.4 and above driver set uses the new unified driver, so you cannot change it. This issue I think is from TVoD

@El Roble, if your using one of the newer version of MMC then the Auto TV on Demand is the issue..it was mine anyway..as soon as I shut it off..the A/V was sync'd up...there is a reg fix out there..this will fix it for you...

Yeah, I'm using the 9.13 MMC and CAT 6.4. If you help me turn off the Auto TV on Demand I'll be greatful forever!

ROBSCIX · May 22, 2006, 10:20 PM

Are you comfortable using regedit?

ROBSCIX · May 22, 2006, 10:24 PM

How to turn off TV on demand on Analog TV

And get 480i back on analog TV

open the registry: Start->regedit

Go to this location:

HKEY_CURRENT_USER\Software\ATI Technologies\MultiMedia\Features\DTV\Channel Manager

give the key "LiveMode" the value "1"

And TV-on demand will be off for analog and digital TV (HDTV).

THX to dolimite35

THis fixed the Sync issue for me...should work for you as well..

El_Roble · May 23, 2006, 01:03 AM

I'll try that right away!. I'll let you know what happens. Thanks in advance!

El_Roble · May 23, 2006, 01:14 AM

OH My goodness!!!! It worked!! It Worked!!!! the TV actually works!!!!!!!!!! Thank you, Thank you! Thank you!!!!!!!!

ROBSCIX · May 23, 2006, 11:44 PM

No Problem.

cvax · May 24, 2006, 08:24 AM

help! when i did this reg fix it did fix the a/v offsync but now its giving me crash screens everytime i open the tv

i can drag the crash warning to the side and not hit okay and the tv will be playing in the background except i cant change channels. any ideas?

ROBSCIX · May 24, 2006, 05:13 PM

Go back in and change it back, I have never heard of this fix causing such a issue. Are you sure your in the right place? If it's easier just reinstall the MMC...I have seriously never heard of it causing a issue like this. What is you MMC version? -This fix is for newer MMC's

cvax · May 26, 2006, 09:28 AM

ive uninstalled completely my old drivers+mmc and did the whole driver cleaner deal and reinstalled with the new cat6.5 and mmc9.14 but the audio/video is still out of sync. i then tried the registry tweak but it is still giving me crashes. i am 100% sure i am in the right key. are you editing the key as a hexadecimal or as a decimal? i dont think it really matters :/ either or it crashes both ways

ROBSCIX · May 26, 2006, 06:40 PM

Dec. or Hex doesn't matter 1 is 1...But I am stumped at this, alot of guys have tried this fix and never got a crash. Maybe remove the MMC and use driver cleaner and do a fresh install of the MMC and try the *.reg fix again. Other than that I am not sure man. DId you check and see if it's a known issue at ATI maybe they have a easy fix for it.. Other than that maybe use a older driver and MMC version like cat 6.2 and MMC 9.08 -this is a very stable version..on both apps and it doesn't have the TVoD running..

cvax · May 27, 2006, 12:13 AM

yeah i uninstalled/cleaned/reinstalled with cat6.5/mmc9.14 to no avail. i put in a ticket with ATI. if they cant resolve it i will rollback to the stable version you recommended. thanks for the help.

oh and randomly while i was playing with 1 and 0 for the reg value the audio/video somehow is now synced up on the regvalue=0, but the problem is that quality is still 240i instead of the 480i

ROBSCIX · May 27, 2006, 01:02 AM

Yes it'll say 240i becasue you have live mode oFF so TVoD is ON....YOu need to set Live Mode to 1. After that don't cycle the inputs like s-video and composite because that will set the TVoD back on.

So set live mode to 1 and it'll set it to 480i, atleast it should.

Just Learnin' · May 28, 2006, 01:08 AM

I tried this reg fix with Cat 6.5 and MMC 9.14 and I have a rectangle in silver in the center of the picture now that says PROTECTED which makes it unviewable. The sound stopped stuttering but it blocks the picture so is useless. My TV always comes on with the 480i as being on, no edit required there I guess. The sound issue is REALLY bothersome though!!!

H3X4D3C1M4L · May 28, 2006, 04:39 AM

Protected?! Tell us more

Just Learnin' · May 28, 2006, 05:17 AM

Like this:

tehownt · May 28, 2006, 03:08 PM

Hi,

I've had exactly the same problem, I did the change in te registry, it fixed the synchronization, and the image quality is much better, But, I have the exact same "protected" square in the middle of my tv, when the tv is playing...

This is a real pain in the ass, ATI could seriously have done their job.

If anyone has a fix to the protected screen, let me know...
http://img47.imageshack.us/my.php?image=img0pz.jpg
In the image, the screen is black because of capture, but you'd have to imagine it was playing tv.

This is really really annoying, and I have a truely clean driver installation, I even uninstalled my sound drivers before re-installing everything...

keep us informed.

--Update:

From the time I started to make this post t'ill now, the protected thingy has disappeared, I just did minimize the window and took a screenshot, after having tested it, it seems that minimizing the window, and then re-maximizing it will remove the "protected" square, without off-syncing the sound, but, when you switch channels, it comes back, so you have to min/maximize... The square seems to be some badly coded overlaying (ATI anyone??) that the player does, thus allowing you to send it to the background when you maximize/minimize the tv playing window.

Anyways, It needs to be fixed, I think I will have to open another ticket towards ATI, if there are ten's of it, they might do something...

H3X4D3C1M4L · May 28, 2006, 04:08 PM

By any chance did either of you install that ATI Encoder thing....

Just Learnin' · May 28, 2006, 05:03 PM

Quote:

Originally Posted by H3X4D3C1M4L

By any chance did either of you install that ATI Encoder thing....

Yup, that is if you mean the Parental Control, lists as mandatory on the install. Also the regedit does not stick. Somehow it is being reversed back to the zero instead of the number one at times.

tehownt · May 28, 2006, 05:19 PM

For me, the regedit thing stays, but you need to "reboot"/reload registry before launching your TV again, otherwise, the TV application will reset that bit to 0.
You can reload the registry w/o rebooting by killing the "explorer.exe" process from the task manager, and then launching it again.

Just Learnin' · May 28, 2006, 05:42 PM

Quote:

Originally Posted by tehownt

For me, the regedit thing stays, but you need to "reboot"/reload registry before launching your TV again, otherwise, the TV application will reset that bit to 0.
You can reload the registry w/o rebooting by killing the "explorer.exe" process from the task manager, and then launching it again.

Just tried this and it changed back when I launched TV viewer in the browser window so....?

H3X4D3C1M4L · May 28, 2006, 05:43 PM

Try not installing that encoder thing, I didn't and mine still works as well as can be expected

Just Learnin' · May 28, 2006, 06:48 PM

Uninstalled/reinstalled MMC 9.14 without the encoder and the regedit seems to stick ... so far.. The protected banner showed up once so far and MMC caused an error needs to close blah blah.. crash occured once as well. Pre Beta testing AIW drivers is wearing thin!! Other than the usual crud/issues the sound is better now though.

ROBSCIX · May 28, 2006, 06:56 PM

The reg fix will stick now, just don't look through the input's like don't change to s-video or composite or it'll change the live mode back to 0. H3X is right it must be the Parental encoder. You don't need to install that. That protected sign has to be from the encoder...

Just Learnin' · May 28, 2006, 07:06 PM

Quote:

Originally Posted by ROBSCIX

The reg fix will stick now, just don't look through the input's like don't change to s-video or composite or it'll change the live mode back to 0. H3X is right it must be the Parental encoder. You don't need to install that. That protected sign has to be from the encoder...

Nope it's back (Protected banner) without the encoder installed. Also I never needed the reg fix for the 480i, it always went to that with or without the reg fix. I have not tried changing inputs at all. The reg fix sticks without the Encoder installed but I get weird MMC lock ups and the Protected banner too now when using it but the sound is great. There has to be a better way to kill off constant recording.... Now it just refuses to start the TV program at all...

Apr 15, 2006, 06:24 AM	#1
El_Roble DriverHeaven Junior Member Join Date: Feb 2006 Posts: 21 Rep Power: 0	sound and tv not synchronized Hi guys, I just updated my Catalyst to the 6.4 version and now the sound and the tv image are not sync'd. Any ideas? I have the All-in-wonder x800xt and windows XP Last edited by El_Roble; Apr 15, 2006 at 06:30 AM.

Apr 15, 2006, 03:38 PM	#2
kbuzzard DriverHeaven Junior Member Join Date: Dec 2005 Location: Buford, Georgia Posts: 83 Rep Power: 0	TV sound out of sync read posts under AIW's need more work etc, Your WDM_nsp drivers are wrong courtesy of ATI's no service agreement.

May 27, 2006, 01:02 AM	#18
ROBSCIX DriverHeaven Senior Member Join Date: Mar 2004 Posts: 1,732 Rep Power: 0	Yes it'll say 240i becasue you have live mode oFF so TVoD is ON....YOu need to set Live Mode to 1. After that don't cycle the inputs like s-video and composite because that will set the TVoD back on. So set live mode to 1 and it'll set it to 480i, atleast it should. Last edited by ROBSCIX; May 28, 2006 at 08:31 PM.

May 28, 2006, 01:08 AM	#19
Just Learnin' HardwareHeaven Senior Member Join Date: Nov 2005 Location: Winnipeg, Manitoba, Canada Posts: 1,414 Rep Power: 56 System Specs	I tried this reg fix with Cat 6.5 and MMC 9.14 and I have a rectangle in silver in the center of the picture now that says PROTECTED which makes it unviewable. The sound stopped stuttering but it blocks the picture so is useless. My TV always comes on with the 480i as being on, no edit required there I guess. The sound issue is REALLY bothersome though!!! Last edited by Just Learnin'; May 28, 2006 at 01:10 AM. Reason: more info

May 28, 2006, 03:08 PM	#22
tehownt DriverHeaven Newbie Join Date: May 2006 Posts: 4 Rep Power: 0	Hi, I've had exactly the same problem, I did the change in te registry, it fixed the synchronization, and the image quality is much better, But, I have the exact same "protected" square in the middle of my tv, when the tv is playing... This is a real pain in the ass, ATI could seriously have done their job. If anyone has a fix to the protected screen, let me know... http://img47.imageshack.us/my.php?image=img0pz.jpg In the image, the screen is black because of capture, but you'd have to imagine it was playing tv. This is really really annoying, and I have a truely clean driver installation, I even uninstalled my sound drivers before re-installing everything... keep us informed. --Update: From the time I started to make this post t'ill now, the protected thingy has disappeared, I just did minimize the window and took a screenshot, after having tested it, it seems that minimizing the window, and then re-maximizing it will remove the "protected" square, without off-syncing the sound, but, when you switch channels, it comes back, so you have to min/maximize... The square seems to be some badly coded overlaying (ATI anyone??) that the player does, thus allowing you to send it to the background when you maximize/minimize the tv playing window. Anyways, It needs to be fixed, I think I will have to open another ticket towards ATI, if there are ten's of it, they might do something... Last edited by tehownt; May 28, 2006 at 03:19 PM.

Apr 17, 2006, 04:21 PM	#3
H3X4D3C1M4L DriverHeaven Extreme Member Join Date: May 2005 Posts: 6,794 Rep Power: 0	I think the 6.4's use the TVS_A200 whatever drivers. This may be the sign of more AiW problems to come

May 21, 2006, 04:33 AM	Thread Starter #4
El_Roble DriverHeaven Junior Member Join Date: Feb 2006 Posts: 21 Rep Power: 0	Okay guys, I'm getting so sick of this thing!!! I regret with all my heart buying this ati product. I can't believe I paid so much for this thing and it's never done what it's supposed to do!!!!. I've tried everything I can to solve the problem and nothing changes. TV is still no sync'd with sound. I contacted ATI and thay said it was not their fault that it was a microsoft problem. I applied a hotfix that Microsoft suggested and it's still the same problem. I'm running out of ideas here, and I am so ready to return this thing!

May 21, 2006, 09:04 PM	#5
H3X4D3C1M4L DriverHeaven Extreme Member Join Date: May 2005 Posts: 6,794 Rep Power: 0	Have you tried DScaler? Google for it and see if that hel[s

May 22, 2006, 12:34 AM	#6
ROBSCIX DriverHeaven Senior Member Join Date: Mar 2004 Posts: 1,732 Rep Power: 0	@Kbuzzard, the 6.4 and above driver set uses the new unified driver, so you cannot change it. This issue I think is from TVoD @El Roble, if your using one of the newer version of MMC then the Auto TV on Demand is the issue..it was mine anyway..as soon as I shut it off..the A/V was sync'd up...there is a reg fix out there..this will fix it for you...

May 22, 2006, 10:20 PM	#8
ROBSCIX DriverHeaven Senior Member Join Date: Mar 2004 Posts: 1,732 Rep Power: 0	Are you comfortable using regedit?

May 22, 2006, 10:24 PM	#9
ROBSCIX DriverHeaven Senior Member Join Date: Mar 2004 Posts: 1,732 Rep Power: 0	How to turn off TV on demand on Analog TV And get 480i back on analog TV open the registry: Start->regedit Go to this location: HKEY_CURRENT_USER\Software\ATI Technologies\MultiMedia\Features\DTV\Channel Manager give the key "LiveMode" the value "1" And TV-on demand will be off for analog and digital TV (HDTV). THX to dolimite35 THis fixed the Sync issue for me...should work for you as well..

May 23, 2006, 01:03 AM	Thread Starter #10
El_Roble DriverHeaven Junior Member Join Date: Feb 2006 Posts: 21 Rep Power: 0	I'll try that right away!. I'll let you know what happens. Thanks in advance!

May 23, 2006, 01:14 AM	Thread Starter #11
El_Roble DriverHeaven Junior Member Join Date: Feb 2006 Posts: 21 Rep Power: 0	OH My goodness!!!! It worked!! It Worked!!!! the TV actually works!!!!!!!!!! Thank you, Thank you! Thank you!!!!!!!!

May 23, 2006, 11:44 PM	#12
ROBSCIX DriverHeaven Senior Member Join Date: Mar 2004 Posts: 1,732 Rep Power: 0	No Problem.

May 24, 2006, 08:24 AM	#13
cvax zergling rush kekek Join Date: Apr 2004 Posts: 70 Rep Power: 0	help! when i did this reg fix it did fix the a/v offsync but now its giving me crash screens everytime i open the tv i can drag the crash warning to the side and not hit okay and the tv will be playing in the background except i cant change channels. any ideas?

May 24, 2006, 05:13 PM	#14
ROBSCIX DriverHeaven Senior Member Join Date: Mar 2004 Posts: 1,732 Rep Power: 0	Go back in and change it back, I have never heard of this fix causing such a issue. Are you sure your in the right place? If it's easier just reinstall the MMC...I have seriously never heard of it causing a issue like this. What is you MMC version? -This fix is for newer MMC's

May 26, 2006, 09:28 AM	#15
cvax zergling rush kekek Join Date: Apr 2004 Posts: 70 Rep Power: 0	ive uninstalled completely my old drivers+mmc and did the whole driver cleaner deal and reinstalled with the new cat6.5 and mmc9.14 but the audio/video is still out of sync. i then tried the registry tweak but it is still giving me crashes. i am 100% sure i am in the right key. are you editing the key as a hexadecimal or as a decimal? i dont think it really matters :/ either or it crashes both ways

May 26, 2006, 06:40 PM	#16
ROBSCIX DriverHeaven Senior Member Join Date: Mar 2004 Posts: 1,732 Rep Power: 0	Dec. or Hex doesn't matter 1 is 1...But I am stumped at this, alot of guys have tried this fix and never got a crash. Maybe remove the MMC and use driver cleaner and do a fresh install of the MMC and try the *.reg fix again. Other than that I am not sure man. DId you check and see if it's a known issue at ATI maybe they have a easy fix for it.. Other than that maybe use a older driver and MMC version like cat 6.2 and MMC 9.08 -this is a very stable version..on both apps and it doesn't have the TVoD running..

May 27, 2006, 12:13 AM	#17
cvax zergling rush kekek Join Date: Apr 2004 Posts: 70 Rep Power: 0	yeah i uninstalled/cleaned/reinstalled with cat6.5/mmc9.14 to no avail. i put in a ticket with ATI. if they cant resolve it i will rollback to the stable version you recommended. thanks for the help. oh and randomly while i was playing with 1 and 0 for the reg value the audio/video somehow is now synced up on the regvalue=0, but the problem is that quality is still 240i instead of the 480i

May 28, 2006, 04:39 AM	#20
H3X4D3C1M4L DriverHeaven Extreme Member Join Date: May 2005 Posts: 6,794 Rep Power: 0	Protected?! Tell us more

May 28, 2006, 05:17 AM	#21
Just Learnin' HardwareHeaven Senior Member Join Date: Nov 2005 Location: Winnipeg, Manitoba, Canada Posts: 1,414 Rep Power: 56 System Specs	Like this:

May 28, 2006, 04:08 PM	#23
H3X4D3C1M4L DriverHeaven Extreme Member Join Date: May 2005 Posts: 6,794 Rep Power: 0	By any chance did either of you install that ATI Encoder thing....

May 28, 2006, 05:19 PM	#25
tehownt DriverHeaven Newbie Join Date: May 2006 Posts: 4 Rep Power: 0	For me, the regedit thing stays, but you need to "reboot"/reload registry before launching your TV again, otherwise, the TV application will reset that bit to 0. You can reload the registry w/o rebooting by killing the "explorer.exe" process from the task manager, and then launching it again.

May 28, 2006, 05:43 PM	#27
H3X4D3C1M4L DriverHeaven Extreme Member Join Date: May 2005 Posts: 6,794 Rep Power: 0	Try not installing that encoder thing, I didn't and mine still works as well as can be expected

May 28, 2006, 06:48 PM	#28
Just Learnin' HardwareHeaven Senior Member Join Date: Nov 2005 Location: Winnipeg, Manitoba, Canada Posts: 1,414 Rep Power: 56 System Specs	Uninstalled/reinstalled MMC 9.14 without the encoder and the regedit seems to stick ... so far.. The protected banner showed up once so far and MMC caused an error needs to close blah blah.. crash occured once as well. Pre Beta testing AIW drivers is wearing thin!! Other than the usual crud/issues the sound is better now though.

May 28, 2006, 06:56 PM	#29
ROBSCIX DriverHeaven Senior Member Join Date: Mar 2004 Posts: 1,732 Rep Power: 0	The reg fix will stick now, just don't look through the input's like don't change to s-video or composite or it'll change the live mode back to 0. H3X is right it must be the Parental encoder. You don't need to install that. That protected sign has to be from the encoder...