It’s NO wonder!

Pastryrocks · Aug 3, 2004, 03:01 PM

Purchased an ATi AIW 9600 Pro last Oct, and had problems from the minute I hooked up the monitor to it. At the time I used the Catalyst Drivers on the CD that came in the box. Had problems with the picture, grainy, and would get a ripple or two now and then. Reinstalled the drivers and the problem continued.
Did a clean install of the OS and the problems went away.
Then in Nov I updated to the 3.9, (so I believe) from the ATi web site. Nothing would work! I did a complete OS re-install, and then installed the 3.9 Catalyst Drivers.
WOW what a difference.
Had the same problem with the 3.10, had to do a clean install of the OS.
When the new 4.1 drivers came out I was not looking forward to doing a clean install of my OS.
Instead I installed the Omega 4.1 Catalyst drivers and without any trouble!!
With the new drivers my picture is better. Game playing, TV, video, and movies are clear, clean, and rich in colour. It took five months, but the quality is now worth the money spent.
Unsure if the Omega 4.1 (a.k.a. Cat’s v 2.522) drivers are better than the ATi 4.1 drivers, but I do not have to do a clean install of my OS with the Omega drivers. Which is a good thing. My system at the time was the following: Intel P4 1.7, Intel D845WN Mobo, Kingston SDRAM 512Mb @ 133, ATi AIW 9600 Pro, Maxtor 80Gb, HL-DT CD-RW, Samsung DVD-ROM, XP-Pro & SP1.

Two months ago purchased a new system, specs in Signature, not a problem (new hard drive). Best score overclocked is 15,388 3Dmark01SE using RadLinker v10.9 and Omega 2.5.44. Picture is great, TV and video capture all worked well. Then two weeks ago my monitor went, to fix a older 21” ViewSonic was $150.00 cheaper than purchasing a brand new in the box with a warranty 19” ViewSonic. When I hooked up the new monitor, things looked even better! Boy was I happy. Then last week I notice some jitters when gaming, overclocked or at stock. With the new Omega 2.5.8 out I though it’s time to mess about with partition C again.

Like always I start with trying to remove the older drivers, then booting into safe mode, clean the cab and then the drivers, empty the recycle bin say a few Hail Mary’s and install the new display drivers, WDM capture Drivers, DVD decoder, and finally the multimedia Centre, rebooting as needed. This works sometimes and sometimes not. Because of the WDM drivers I learnt how to partition my hard drive. Now all that is in C drive is the OS and software. My documents, games, even my e-mail, Internet bookmarks, that what is generally back up is not on C drive (saves time to defrag and also less defragmentation). Well this time I guess I forgot a Hail Mary or two, because it did not work. In fact, the Omega 2.5.44 are still messing up my WDM drivers because even after a clean install of my OS, a few Hail Mary’s, then the Catalyst-WDM driver install ritual; it’s still buggered up. Now ATIRW2, DAO, and DVDDec will not leave the Add or Remove Programs list and even after editing the registry using software and manually to remove {45D228AA-4284-467A-9DB6-942B92BFF6563}, and then rebooting into safe mode using the latest Drive Cleaner, ATIRW2, DAO, DVDDec, and {45D228AA-4284-467A-9DB6-942B92BFF6563} a.k.a DAO will not go. Did I also mention that I use CyberScrub to ‘delete’ files that were previously deleted and I also use jv16 Power Tools to clean the registry?

It seems that I am not the only person with this fornicating problem. As a matter of fact there are a few people with the exact same problems, they can be found here: http://text.broadbandreports.com/forum/remark,9718528

I am at my wits end can anyone help? Or I guess I should try my luck with nVidia and I guess Huappauge, it can’t get any worse than this can it?

P.S. I beg you, please, please do not ask me to e-mail or phone ATi support, it seems that the support people do not know their ass from a hole in the ground, and that’s being polite!

The_Neon_Cowboy · Aug 3, 2004, 04:06 PM

"registry" cleaners do nothing but cause problems. Fix the problem? there is no problem... user error is not ati's problem

something must not be right with your system

...................

ok so you've formated re installed windows,
loaded at least service pack 1a,
you latest chipset drivers,
direct x9,
your latest video drivers,
Windows media player encoder...

then......

You've the loaded the required frame work DAO / MDAC
http://www2.ati.com/drivers/mmc-9-1-0-0-dao-mdac.exe

then
The DVD Decoder
http://www2.ati.com/drivers/atiCDwiz-v3-0.exe

and finally
Multimedia Center
http://www2.ati.com/drivers/mmc-9-1-0-0.exe

---------

Pastryrocks · Aug 4, 2004, 12:28 AM

Quote:

Originally posted by The_Neon_Cowboy
"registry" cleaners do nothing but cause problems. Fix the problem? there is no problem... user error is not ati's problem something must not be right with your system

...................

ok so you've formated re installed windows,
loaded at least service pack 1a,
you latest chipset drivers,
direct x9,
your latest video drivers,
Windows media player encoder...

then......

You've the loaded the required frame work DAO / MDAC
http://www2.ati.com/drivers/mmc-9-1-0-0-dao-mdac.exe

then
The DVD Decoder
http://www2.ati.com/drivers/atiCDwiz-v3-0.exe

and finally
Multimedia Center
http://www2.ati.com/drivers/mmc-9-1-0-0.exe

---------

Been there tried that, still buggeres up

The only thing I have not done is flash the AIW 9600 BIOS. As far as registry cleaners go, I only use it after ATi-WDM buggers up, not before.

AIW Guru · Aug 5, 2004, 10:43 AM

Quote:

Had problems with the picture, grainy

You do understand that TV on a monitor does not look the same as on a Television, right?
Many users think that what you may be seeing is abnormal or poor quality but it's quite the opposite.

The silicon tuner used in the AIW 8500DV was praised for having "superior quality" by reviewers because it was much softer (and thus less detailed.) Of course that's not true at all.

You can use videosoap to soften it if you want but that's not the best quality.

You'll find that if you capture that video at Mpeg 2 - deinterlaced 8mbits/sec and burn it to a DVD, watch that DVD on a real Television, you'll find it nearly identical to the original broadcast.
The Rage200 chipset is used in many high end digital televisions and similar products.

Regarding the rest of your problems:

I don't know what to say.
The problems you're describing are ridiculous and not the fault of ATI. There is something horribly wrong with your system configuration and that is not a normal experience.

Pastryrocks · Aug 5, 2004, 01:50 PM

AIW Guru thank you for your response.

Yes I do understand that the quality of the TV picture would not be perfect. What I should have said was that the grainy picture happen not just viewing TV, but when I used any program, word, games, etc... I believe that there might have been a problem with the installation of the video card. I upgraded from an ATi 7000 64Mb to the AIW 9600 Pro, at the time I did not know how to install the video card so where I purchased the card the sales person did it for me, $5.00 charge. I believe he did not remove the drivers for the 7000, not that I know what drivers where in use with the 7000. I should have started off with a clean install, as is recommended by most folks on the forums I have visited.
My problem is not using the video card and any of the related software; my problem is trying to update the Catalyst drivers. When ever I do update the Catalyst drivers (ATi or Omega) the WDM and MMC drivers will not leave my computer, short of editing the registry (does not work 100%) or a clean install of my OS is the only way to update

.
If you have the chance, please checked out the link I provided, KCB_PDX had/has the identical problem as I have; he/she has even provided pictures of what has happen and copies of the correspondence with ATi. I have the same problem most of the time. Only once have I been able to update without doing a clean install, which was when I went from Omega 2.4.60 to 2.5.14.

I do not always update each time a new driver version come out, I like to skip a version just to save the aggravation. Two months ago I purchased a new system and placed the AIW 9600 in using the Omega 2.5.30 and when I tried to update to 2.5.58 drivers, all hell broke lose. After doing a clean install it is working again, quite nicely I must add. Furthermore, while the video card was in the older computer, I could not overclock, Intel mobo’s and the 1.7 Willamette are not prone to overclocking, nor did I crank up the core or memory in the older system.
I can’t believe that KCB_PDX and a few others have set up their system like I have, nor use the same softwear. The only thing that I know that we have in common is that we both us XP Pro/SP1a. I do know that KCB_PDX uses ATI Radeon 9800 and the TV Wonder Pro Remote Control Edition card with P-4 3.2 GHz CPU OC'd 3.5+ GHz / ASUS P4C800-E Deluxe, again not the same.
The truth of the matter is that I really like the AIW 9600 Pro, when I finally get the drivers working right, the quality and performance is top-notch. The TV quality is rather good in my option.

AIW Guru · Aug 5, 2004, 06:11 PM

If you experience trouble upgrading from Omega 'modified' drivers I can't help you.
If you experience trouble upgradeing from Catalyst suite, you really shouldn't.
You can use the ATI 'uninstall all' utility cloated in ati\tools to remove all ATI software and registry entries before upgrading.

Pastryrocks · Aug 5, 2004, 10:35 PM

AIW Guru I do indeed have had problems with upgrading/un-installing both the ATi and Omega drivers. I tired the Omega drivers back in the early part of the year and they worked, so I try and go with what works.
I have used Drive Cleaner, all 3 versions that I am aware of and also the ATi cleaner. Followed the instructions to the letter, in fact the instructions for installing and un-installing Catalyst/WDM/MMC drivers are printed and next to my mouse. Any and all programs running in the background except for windows programs are either stopped or in the case on Norton Anti-virus, un-installed.

Do you get a chance to check out the link I supplied?

http://text.broadbandreports.com/forum/remark,9718528

This is what happen this time, every little detail, error message, etc…

AIW Guru · Aug 5, 2004, 10:53 PM

I'm sorry but since I can't reproduce the problem I can't recommend a fix.
It looks like you're taking the right steps.
I would suggest submitting a Bug Report with your full hardware and software configuration.
I can assure you that each one is looked at.

Pastryrocks · Aug 6, 2004, 12:21 AM

Thanks AIW Guru, it seems that if those at ATi who responded to KCB_PDX could not help I fail to see how Bug Report would be of any use. It seems that when ever I need to update my vga drivers I will be doing a full update of partition C:\

AIW Guru · Aug 6, 2004, 02:02 AM

I can assure you that this is *NOT* a common problem.
I have a test system with an AIW 9600 Pro here which does not suffer from this. It's an early, early production board too.
You SHOULD fill out a bug report with EACH Catalyst release where you experience this.
Bugs are addressed in priority by the ammount of bugs submitted.
Also, they provide valuable hardware/software configuration information which often help to determine the root cause of problems.

Pastryrocks · Aug 6, 2004, 09:12 AM

My assumption is that my difficulties are not common, though not necessarily unique, as my web-link has proven. I have filled out bug reports twice or three times.

If history has taught me anything, it is that each time I upgrade my VGA drivers, I’ll be filling out a bug report then doing a clean install.

However, sometimes I am so frustrated and angry I have sent my own style of report, which to say the least are not pleasant. To take the time to fill out a bug report and remain clam after doing this every three months or so is difficult for me. Furthermore, I only live 20 minutes from ATi headquarters, to be frank, I often thought of delivering my bug report in person (not a threat, just pissed-off).

AIW Guru thank you for your time.

Pastryrocks · Sep 16, 2004, 03:20 AM

Was near ATi Headquarters the other day and decided to drop in and speak loudly with someone regarding all the problems I have been having with my AIW 9600 Pro. In no time at all I was speaking to Brian Sherman who is a “Team Leader” in\with Customer Care. Went through all the bull I have been having with my card and of course he told me that this is not normal. Brain said that I should send him a report using the ATI Problem Report generator, which is found in the ATi Utilities 2003 and also a DX9 Diagnostic report. This was all done a few days ago.

Also I’ve installed the new ATi Catalyst v4.9. I did go through most of the regular bull that I seemed to do every time I upgrade my VGA drivers

. After getting my hands all bloody, sacrificing chickens to the Catalyst gods will do that, I do not like the Cat’s 4.9 at all. My system has been a little unstable, some rippling while gaming and surfing the web, and that’s at stocks speed’s. I don’t believe you can overclock the VGA with the ATi Catalyst Control Centre 4.9 anyhow. I'll wait a week or so to see if Brian does return my e-mail and if not then it’s back to Omega drivers

.

Pastryrocks · Dec 31, 2004, 06:06 AM

Just thought I let anyone who might read this know that as of Dec 31, 2004, no one from ATi has sent me a response from my inquiry this past summer.

PandaZ3 · Jan 2, 2005, 06:00 AM

I just built a new system in November 2004, it's in my sig but I will put it here to make it easier for anyone to see...

ABIT AV8, A64 3500+ Winchester, ATI AIW 9600XT, Antec 430W PSU, using a older Samsung 955DF, 10 year old Altec speakers, MX-510 mouse (USB), ABIT UGuru clock (Direct connection to my motherboard), Generic keyboard.... Nothing else plugged into the computer. It has OEM XP Home with SP2 on the Win CD. So this system has always had SP2.

I have or do own a Matrox Millennium, ATI Rage, ATI 7000 (2 AGP's and 1 PCI), ATI 7200, ATI 9000 Pro, Gigabyte R9200, ATI 9500 Pro, MSI R9550 SE, and.... this hunk of junk called a ATI AIW 9600XT. I am not sure if it hates me more than I hate it or not, but we do not get along..

I was fine with the initial install of the 4.11 drivers...... I stupidly installed the 4.12's ... Hey they are not digitally signed by Microsoft are they? Yes I did them in order! All is good.... restart... won't boot back into Windows

I re-Install Windows with a repair and all is well except I have to update Windows and restart......Nada Re-Install again with a full format this time ...reload all the programs .... Looking good... update...restart....nada

Now I have manage to corrupt my Sata driver's disk and cannot re-Install if I wanted to.
These other time I tried several "Safe Mode" Reboots.... got a pretty striped screen..... I liked that but not as much as the Windows screen!

Now I can only boot to windows by using the F8 key and then using the VGA mode.

I was able to Download "Driver Cleaner 3" and though I had already eliminated all ATI programs in the "Add and Remove Programs" section. Driver Cleaner 3 found much more.
I then tried to download only the "Display driver" from the dial up area, but it would not work.

I get the "Severe" message that goes 'Setup was unable to complete the installation. Try to setup your display adapter with a standard VGA driver before running setup.'

I truly don't know where to find a standard VGA Driver.... I have no conflicts in "Device Manager" nor to I have a display adapter there either. I have tried to re-install and no device is recognized..... the VGA Mode is killing me 480 x 640.

Any brighter Ideas?

DarkFoss · Jan 2, 2005, 04:24 PM

wow, I feel your pain

PandaZ3,
You can force windows to load a standard vga driver by typing msconfig in the run box, then click on the boot.ini tab and under boot options check the /basevidio, reboot. Now hopefully you should be able to install your vid drivers. After installing them don't let the ati installer reboot for you and run msconfig again and uncheck the /basevideo box then reboot, failure to do so will prevent the Ati drivers from loading.

Pastryrocks,
Perhaps adding the above to your driver removal/ installation procedure may help. I would run into similar although not as severe probelms with Pre Catalyst Ati drivers.
My routine back then was;
1. uninstall the mmc
2. uninstall the dvd player
3. uninstall the Dao
4. uninstall the control panel
5. uninstall the wdm drivers
6. uninstall the vid drivers
7. run msconfig and check /basevideo
8. reboot into safe mode
9. do a file search *ati* and remove the previous ati installation folder and any misc files reboot to windows
10. Search again and remove the inf&pnf files, run regedit and delete all Ati Tech keys as well as the excess monitor files empty the waste basket and reboot
11. Install just the drivers & cp run msconfig again and uncheck the /basevideo, reboot.
12. install the rest Dao, Dvd, Mmc rebooting after each.
Whenever asked if you want to reboot now say no and shut down manually for both removal and installations.

Changings drivers is much easier these days for me I simply run Ati's uninstaller, reboot into safemode run drivercleaner, reboot and start the install process

Although I still clean up the excess monitor keys every 3rd driver installation, I wish the driver installation would use the old one instead of creating a new profile each time

ack rambling again, I hope this may be of some help.

PandaZ3 · Jan 2, 2005, 05:50 PM

I did try that .... no joy yet, I do appreciate the help.... I'm not windows or software savvy.....yet!

I'll see if it works in the "Safe Mode" now

PandaZ3 · Jan 2, 2005, 07:00 PM

No .....Windows does not 'see' my Vid card at all...... still get the same 'severe' message

DarkFoss · Jan 2, 2005, 08:01 PM

Hmm, have you tried removing it in the hardware manager while leaving the base video checked and reboot? Perhaps that will force windows to redetect it.. Other than that I'm at a loss

Sorry that it didn't work for you.

DarkFoss · Jan 3, 2005, 03:30 AM

I took a look on the abit forums. Have your read the stickied threads about XPsp2 and the Via 4.53 and 4.55 drivers? If your using the Via Agp Gart driver maybe changing to Microsofts default agp driver instead or visa versa. Be worth reading here .
Too bad I didn't read that forum before I set up my rig I probably would have used the 4.55's. I may give it a whirl myself down the road, after I re-ghost, just to see if there's any performance gains

PandaZ3 · Jan 3, 2005, 04:02 AM

I did not read it all and I should...will! I found another diskette with the SATA drivers and just did a fresh install..... I did avoid the VIA AGP driver when I installed the 4 in 1's. I went to the Dial up driver section and Downloaded the Display driver only.....kind of gunshy right now. All is better... Windows wants me to Install everything....I'll read first a little more this time instead of blindly following the Software.. Oh I think I had a bad install of Windows..even tough I formated.... I think perhaps all the format did was remove the directories, not the problem.... this time I simply deleted windows thru the setup..... Last time it failed to install any version of Window Media player and would not let me install the monitor drivers (955DF), this time all is well.

Anyway happier now!

PandaZ3 · Jan 3, 2005, 04:03 AM

Quote:

Originally Posted by DarkFoss

Hmm, have you tried removing it in the hardware manager while leaving the base video checked and reboot? Perhaps that will force windows to redetect it.. Other than that I'm at a loss

Sorry that it didn't work for you.

My problem was that it was not in device manager at all

Thanks for all your help!

The_Neon_Cowboy · Jan 3, 2005, 05:29 AM

Quote:

Originally Posted by Pastryrocks

Just thought I let anyone who might read this know that as of Dec 31, 2004, no one from ATi has sent me a response from my inquiry this past summer.

Actually bud did you contact support?

If you used thier driver feed back form you get no replys..

It's goes to the driver team.....

PandaZ3 · Jan 7, 2005, 12:26 AM

Well the last Install was messing up too! had jumping while scrolling, would not hold display settings on reboot and on and on..... I went to Seagate's page and downloaded the utilities to "Write zeros" to my drive But I could not fully install them...I had Norton Utilities so I used it's wipe feature to eliminate 99% of the drive Then in Windows setup I deleted what was left of the partition and then formated a new partition... It seems to be working! I was careful when I loaded the Via drivers (4.51) off the CD to deselect the AGP driver. My Win XP CD incorporates SP2 so I was fairly good there..... I am happily camping again!

PandaZ3 · Jan 8, 2005, 08:04 AM

Well all is still good so it must have been a software issue.

PandaZ3 · Jan 16, 2005, 05:02 PM

Well it's been a good while now and I have been thru many restarts, downloads and upgrades..... just Super! My problem I think might have been because of Nero.... "Someone" had downloaded a WDM driver from a "Third Party".... I have been careful not to allow that this time!.... Now that I realize it was ... err ...that it was "Somebody else's fault"... (don't look at me!)... Well now I am pretty darn happy with ATI again. (I bought another new ASUS R7000 as a spare and "test card" last week) ...another sad story.... but unrelated to this thread.

So for My AIW I am staying with "ATI only" drivers in recommended sequence!

DarkFoss · Jan 16, 2005, 05:48 PM

Glad to hear that you've gotten it sorted out and all is well

Pastryrocks · Mar 12, 2005, 07:39 PM

Sorry, I have not been around.
I've given up on my AIW 9600. Each time I do a clean instal I update the drivers, that's what I do. It seems that everything I try, and I've tried lots of things

, there is no hope. When I do upgrade my computer or VGA, it will be nVidia.
Also, no one from ATi has gotten back to me as yet and I don't believe that anyone wil get back to me from ATi l

.

Pastryrocks · Mar 12, 2005, 07:43 PM

[QUOTE=The_Neon_Cowboy]Actually bud did you contact support?

I went into the office in Markham, Ont. and spoke in person with Brian Sherman. I've e-mailed him a few times and his response has been that they are working on it.

PandaZ3 · Mar 12, 2005, 07:44 PM

As you can see from my post two above you, I did get mine sorted out. I have since DL'd the 5.3 drivers too. No problems now

Pastryrocks · Jun 20, 2005, 11:33 PM

[QUOTE=Pastryrocks]

Quote:

Originally Posted by The_Neon_Cowboy

Actually bud did you contact support?

I went into the office in Markham, Ont. and spoke in person with Brian Sherman. I've e-mailed him a few times and his response has been that they are working on it.

Just thought I update this. They are still woking on it

,

Aug 3, 2004, 03:01 PM	#1
Pastryrocks DriverHeaven Newbie Join Date: Aug 2004 Location: Toronto, Ont., Canada Posts: 11 Rep Power: 0	It’s NO wonder! Purchased an ATi AIW 9600 Pro last Oct, and had problems from the minute I hooked up the monitor to it. At the time I used the Catalyst Drivers on the CD that came in the box. Had problems with the picture, grainy, and would get a ripple or two now and then. Reinstalled the drivers and the problem continued. Did a clean install of the OS and the problems went away. Then in Nov I updated to the 3.9, (so I believe) from the ATi web site. Nothing would work! I did a complete OS re-install, and then installed the 3.9 Catalyst Drivers. WOW what a difference. Had the same problem with the 3.10, had to do a clean install of the OS. When the new 4.1 drivers came out I was not looking forward to doing a clean install of my OS. Instead I installed the Omega 4.1 Catalyst drivers and without any trouble!! With the new drivers my picture is better. Game playing, TV, video, and movies are clear, clean, and rich in colour. It took five months, but the quality is now worth the money spent. Unsure if the Omega 4.1 (a.k.a. Cat’s v 2.522) drivers are better than the ATi 4.1 drivers, but I do not have to do a clean install of my OS with the Omega drivers. Which is a good thing. My system at the time was the following: Intel P4 1.7, Intel D845WN Mobo, Kingston SDRAM 512Mb @ 133, ATi AIW 9600 Pro, Maxtor 80Gb, HL-DT CD-RW, Samsung DVD-ROM, XP-Pro & SP1. Two months ago purchased a new system, specs in Signature, not a problem (new hard drive). Best score overclocked is 15,388 3Dmark01SE using RadLinker v10.9 and Omega 2.5.44. Picture is great, TV and video capture all worked well. Then two weeks ago my monitor went, to fix a older 21” ViewSonic was $150.00 cheaper than purchasing a brand new in the box with a warranty 19” ViewSonic. When I hooked up the new monitor, things looked even better! Boy was I happy. Then last week I notice some jitters when gaming, overclocked or at stock. With the new Omega 2.5.8 out I though it’s time to mess about with partition C again. Like always I start with trying to remove the older drivers, then booting into safe mode, clean the cab and then the drivers, empty the recycle bin say a few Hail Mary’s and install the new display drivers, WDM capture Drivers, DVD decoder, and finally the multimedia Centre, rebooting as needed. This works sometimes and sometimes not. Because of the WDM drivers I learnt how to partition my hard drive. Now all that is in C drive is the OS and software. My documents, games, even my e-mail, Internet bookmarks, that what is generally back up is not on C drive (saves time to defrag and also less defragmentation). Well this time I guess I forgot a Hail Mary or two, because it did not work. In fact, the Omega 2.5.44 are still messing up my WDM drivers because even after a clean install of my OS, a few Hail Mary’s, then the Catalyst-WDM driver install ritual; it’s still buggered up. Now ATIRW2, DAO, and DVDDec will not leave the Add or Remove Programs list and even after editing the registry using software and manually to remove {45D228AA-4284-467A-9DB6-942B92BFF6563}, and then rebooting into safe mode using the latest Drive Cleaner, ATIRW2, DAO, DVDDec, and {45D228AA-4284-467A-9DB6-942B92BFF6563} a.k.a DAO will not go. Did I also mention that I use CyberScrub to ‘delete’ files that were previously deleted and I also use jv16 Power Tools to clean the registry? It seems that I am not the only person with this fornicating problem. As a matter of fact there are a few people with the exact same problems, they can be found here: http://text.broadbandreports.com/forum/remark,9718528 I am at my wits end can anyone help? Or I guess I should try my luck with nVidia and I guess Huappauge, it can’t get any worse than this can it? P.S. I beg you, please, please do not ask me to e-mail or phone ATi support, it seems that the support people do not know their ass from a hole in the ground, and that’s being polite! __________________ P-4 2.8E @ 3.2 1.4375 vcore DFI Infinity 875P OCZ DDR PC-3700 Platinum EB 2x256Mb 1:1 3-3-2-8 Swiftech MCX478-V, 92mm Tornado, Tiger 1 ATi AIW 9600 Pro @ 400 core 325 (650) memory w/ATi Cat 4.9 Seagate SATA 120Gb Powered by OCZ 520-watts PSU

Aug 3, 2004, 04:06 PM	#2
The_Neon_Cowboy HardwareHeaven Extreme Member Join Date: Dec 2002 Location: U.S.A. Posts: 16,009 Rep Power: 92 System Specs	"registry" cleaners do nothing but cause problems. Fix the problem? there is no problem... user error is not ati's problem something must not be right with your system ................... ok so you've formated re installed windows, loaded at least service pack 1a, you latest chipset drivers, direct x9, your latest video drivers, Windows media player encoder... then...... You've the loaded the required frame work DAO / MDAC http://www2.ati.com/drivers/mmc-9-1-0-0-dao-mdac.exe then The DVD Decoder http://www2.ati.com/drivers/atiCDwiz-v3-0.exe and finally Multimedia Center http://www2.ati.com/drivers/mmc-9-1-0-0.exe --------- __________________

Aug 5, 2004, 01:50 PM	Thread Starter #5
Pastryrocks DriverHeaven Newbie Join Date: Aug 2004 Location: Toronto, Ont., Canada Posts: 11 Rep Power: 0	AIW Guru thank you for your response. Yes I do understand that the quality of the TV picture would not be perfect. What I should have said was that the grainy picture happen not just viewing TV, but when I used any program, word, games, etc... I believe that there might have been a problem with the installation of the video card. I upgraded from an ATi 7000 64Mb to the AIW 9600 Pro, at the time I did not know how to install the video card so where I purchased the card the sales person did it for me, $5.00 charge. I believe he did not remove the drivers for the 7000, not that I know what drivers where in use with the 7000. I should have started off with a clean install, as is recommended by most folks on the forums I have visited. My problem is not using the video card and any of the related software; my problem is trying to update the Catalyst drivers. When ever I do update the Catalyst drivers (ATi or Omega) the WDM and MMC drivers will not leave my computer, short of editing the registry (does not work 100%) or a clean install of my OS is the only way to update . If you have the chance, please checked out the link I provided, KCB_PDX had/has the identical problem as I have; he/she has even provided pictures of what has happen and copies of the correspondence with ATi. I have the same problem most of the time. Only once have I been able to update without doing a clean install, which was when I went from Omega 2.4.60 to 2.5.14. I do not always update each time a new driver version come out, I like to skip a version just to save the aggravation. Two months ago I purchased a new system and placed the AIW 9600 in using the Omega 2.5.30 and when I tried to update to 2.5.58 drivers, all hell broke lose. After doing a clean install it is working again, quite nicely I must add. Furthermore, while the video card was in the older computer, I could not overclock, Intel mobo’s and the 1.7 Willamette are not prone to overclocking, nor did I crank up the core or memory in the older system. I can’t believe that KCB_PDX and a few others have set up their system like I have, nor use the same softwear. The only thing that I know that we have in common is that we both us XP Pro/SP1a. I do know that KCB_PDX uses ATI Radeon 9800 and the TV Wonder Pro Remote Control Edition card with P-4 3.2 GHz CPU OC'd 3.5+ GHz / ASUS P4C800-E Deluxe, again not the same. The truth of the matter is that I really like the AIW 9600 Pro, when I finally get the drivers working right, the quality and performance is top-notch. The TV quality is rather good in my option. __________________ P-4 2.8E @ 3.2 1.4375 vcore DFI Infinity 875P OCZ DDR PC-3700 Platinum EB 2x256Mb 1:1 3-3-2-8 Swiftech MCX478-V, 92mm Tornado, Tiger 1 ATi AIW 9600 Pro @ 400 core 325 (650) memory w/ATi Cat 4.9 Seagate SATA 120Gb Powered by OCZ 520-watts PSU Last edited by Pastryrocks; Aug 5, 2004 at 02:37 PM.

Aug 5, 2004, 10:35 PM	Thread Starter #7
Pastryrocks DriverHeaven Newbie Join Date: Aug 2004 Location: Toronto, Ont., Canada Posts: 11 Rep Power: 0	AIW Guru I do indeed have had problems with upgrading/un-installing both the ATi and Omega drivers. I tired the Omega drivers back in the early part of the year and they worked, so I try and go with what works. I have used Drive Cleaner, all 3 versions that I am aware of and also the ATi cleaner. Followed the instructions to the letter, in fact the instructions for installing and un-installing Catalyst/WDM/MMC drivers are printed and next to my mouse. Any and all programs running in the background except for windows programs are either stopped or in the case on Norton Anti-virus, un-installed. Do you get a chance to check out the link I supplied? http://text.broadbandreports.com/forum/remark,9718528 This is what happen this time, every little detail, error message, etc… __________________ P-4 2.8E @ 3.2 1.4375 vcore DFI Infinity 875P OCZ DDR PC-3700 Platinum EB 2x256Mb 1:1 3-3-2-8 Swiftech MCX478-V, 92mm Tornado, Tiger 1 ATi AIW 9600 Pro @ 400 core 325 (650) memory w/ATi Cat 4.9 Seagate SATA 120Gb Powered by OCZ 520-watts PSU

Aug 6, 2004, 12:21 AM	Thread Starter #9
Pastryrocks DriverHeaven Newbie Join Date: Aug 2004 Location: Toronto, Ont., Canada Posts: 11 Rep Power: 0	Thanks AIW Guru, it seems that if those at ATi who responded to KCB_PDX could not help I fail to see how Bug Report would be of any use. It seems that when ever I need to update my vga drivers I will be doing a full update of partition C:\ __________________ P-4 2.8E @ 3.2 1.4375 vcore DFI Infinity 875P OCZ DDR PC-3700 Platinum EB 2x256Mb 1:1 3-3-2-8 Swiftech MCX478-V, 92mm Tornado, Tiger 1 ATi AIW 9600 Pro @ 400 core 325 (650) memory w/ATi Cat 4.9 Seagate SATA 120Gb Powered by OCZ 520-watts PSU

Aug 5, 2004, 06:11 PM	#6
AIW Guru DriverHeaven Lover Join Date: Aug 2004 Posts: 143 Rep Power: 0	If you experience trouble upgrading from Omega 'modified' drivers I can't help you. If you experience trouble upgradeing from Catalyst suite, you really shouldn't. You can use the ATI 'uninstall all' utility cloated in ati\tools to remove all ATI software and registry entries before upgrading.

Aug 5, 2004, 10:53 PM	#8
AIW Guru DriverHeaven Lover Join Date: Aug 2004 Posts: 143 Rep Power: 0	I'm sorry but since I can't reproduce the problem I can't recommend a fix. It looks like you're taking the right steps. I would suggest submitting a Bug Report with your full hardware and software configuration. I can assure you that each one is looked at.

Aug 6, 2004, 02:02 AM	#10
AIW Guru DriverHeaven Lover Join Date: Aug 2004 Posts: 143 Rep Power: 0	I can assure you that this is NOT a common problem. I have a test system with an AIW 9600 Pro here which does not suffer from this. It's an early, early production board too. You SHOULD fill out a bug report with EACH Catalyst release where you experience this. Bugs are addressed in priority by the ammount of bugs submitted. Also, they provide valuable hardware/software configuration information which often help to determine the root cause of problems.

Aug 6, 2004, 09:12 AM	Thread Starter #11
Pastryrocks DriverHeaven Newbie Join Date: Aug 2004 Location: Toronto, Ont., Canada Posts: 11 Rep Power: 0	My assumption is that my difficulties are not common, though not necessarily unique, as my web-link has proven. I have filled out bug reports twice or three times. If history has taught me anything, it is that each time I upgrade my VGA drivers, I’ll be filling out a bug report then doing a clean install. However, sometimes I am so frustrated and angry I have sent my own style of report, which to say the least are not pleasant. To take the time to fill out a bug report and remain clam after doing this every three months or so is difficult for me. Furthermore, I only live 20 minutes from ATi headquarters, to be frank, I often thought of delivering my bug report in person (not a threat, just pissed-off). AIW Guru thank you for your time. __________________ P-4 2.8E @ 3.2 1.4375 vcore DFI Infinity 875P OCZ DDR PC-3700 Platinum EB 2x256Mb 1:1 3-3-2-8 Swiftech MCX478-V, 92mm Tornado, Tiger 1 ATi AIW 9600 Pro @ 400 core 325 (650) memory w/ATi Cat 4.9 Seagate SATA 120Gb Powered by OCZ 520-watts PSU

Sep 16, 2004, 03:20 AM	Thread Starter #12
Pastryrocks DriverHeaven Newbie Join Date: Aug 2004 Location: Toronto, Ont., Canada Posts: 11 Rep Power: 0	Was near ATi Headquarters the other day and decided to drop in and speak loudly with someone regarding all the problems I have been having with my AIW 9600 Pro. In no time at all I was speaking to Brian Sherman who is a “Team Leader” in\with Customer Care. Went through all the bull I have been having with my card and of course he told me that this is not normal. Brain said that I should send him a report using the ATI Problem Report generator, which is found in the ATi Utilities 2003 and also a DX9 Diagnostic report. This was all done a few days ago. Also I’ve installed the new ATi Catalyst v4.9. I did go through most of the regular bull that I seemed to do every time I upgrade my VGA drivers. After getting my hands all bloody, sacrificing chickens to the Catalyst gods will do that, I do not like the Cat’s 4.9 at all. My system has been a little unstable, some rippling while gaming and surfing the web, and that’s at stocks speed’s. I don’t believe you can overclock the VGA with the ATi Catalyst Control Centre 4.9 anyhow. I'll wait a week or so to see if Brian does return my e-mail and if not then it’s back to Omega drivers. __________________ P-4 2.8E @ 3.2 1.4375 vcore DFI Infinity 875P OCZ DDR PC-3700 Platinum EB 2x256Mb 1:1 3-3-2-8 Swiftech MCX478-V, 92mm Tornado, Tiger 1 ATi AIW 9600 Pro @ 400 core 325 (650) memory w/ATi Cat 4.9 Seagate SATA 120Gb Powered by OCZ 520-watts PSU

Dec 31, 2004, 06:06 AM	Thread Starter #13
Pastryrocks DriverHeaven Newbie Join Date: Aug 2004 Location: Toronto, Ont., Canada Posts: 11 Rep Power: 0	Just thought I let anyone who might read this know that as of Dec 31, 2004, no one from ATi has sent me a response from my inquiry this past summer. __________________ P-4 2.8E @ 3.2 1.4375 vcore DFI Infinity 875P OCZ DDR PC-3700 Platinum EB 2x256Mb 1:1 3-3-2-8 Swiftech MCX478-V, 92mm Tornado, Tiger 1 ATi AIW 9600 Pro @ 400 core 325 (650) memory w/ATi Cat 4.9 Seagate SATA 120Gb Powered by OCZ 520-watts PSU

Jan 2, 2005, 06:00 AM	#14
PandaZ3 HardwareHeaven Senior Member Join Date: Nov 2002 Location: Cornelius, Oregon Posts: 419 Rep Power: 0	I just built a new system in November 2004, it's in my sig but I will put it here to make it easier for anyone to see... ABIT AV8, A64 3500+ Winchester, ATI AIW 9600XT, Antec 430W PSU, using a older Samsung 955DF, 10 year old Altec speakers, MX-510 mouse (USB), ABIT UGuru clock (Direct connection to my motherboard), Generic keyboard.... Nothing else plugged into the computer. It has OEM XP Home with SP2 on the Win CD. So this system has always had SP2. I have or do own a Matrox Millennium, ATI Rage, ATI 7000 (2 AGP's and 1 PCI), ATI 7200, ATI 9000 Pro, Gigabyte R9200, ATI 9500 Pro, MSI R9550 SE, and.... this hunk of junk called a ATI AIW 9600XT. I am not sure if it hates me more than I hate it or not, but we do not get along.. I was fine with the initial install of the 4.11 drivers...... I stupidly installed the 4.12's ... Hey they are not digitally signed by Microsoft are they? Yes I did them in order! All is good.... restart... won't boot back into Windows I re-Install Windows with a repair and all is well except I have to update Windows and restart......Nada Re-Install again with a full format this time ...reload all the programs .... Looking good... update...restart....nada Now I have manage to corrupt my Sata driver's disk and cannot re-Install if I wanted to. These other time I tried several "Safe Mode" Reboots.... got a pretty striped screen..... I liked that but not as much as the Windows screen! Now I can only boot to windows by using the F8 key and then using the VGA mode. I was able to Download "Driver Cleaner 3" and though I had already eliminated all ATI programs in the "Add and Remove Programs" section. Driver Cleaner 3 found much more. I then tried to download only the "Display driver" from the dial up area, but it would not work. I get the "Severe" message that goes 'Setup was unable to complete the installation. Try to setup your display adapter with a standard VGA driver before running setup.' I truly don't know where to find a standard VGA Driver.... I have no conflicts in "Device Manager" nor to I have a display adapter there either. I have tried to re-install and no device is recognized..... the VGA Mode is killing me 480 x 640. Any brighter Ideas? __________________ It has to be Plugged In? To electricity? Video cards in house, 5770, 4650, HD 3870, X1950 XTX, X1900 XTX, X1900 XT and X1900 Crossfire, 2 X1800 XT's, X850 Pro, X800 Pro, AIW 9600XT, 9600 Pro, 9550 SE, 9200, 7000. XFX 6800 GS

Jan 2, 2005, 04:24 PM	#15
DarkFoss HardwareHeaven Senior Member Join Date: May 2002 Location: Downers Grove IL Posts: 688 Rep Power: 0	wow, I feel your pain PandaZ3, You can force windows to load a standard vga driver by typing msconfig in the run box, then click on the boot.ini tab and under boot options check the /basevidio, reboot. Now hopefully you should be able to install your vid drivers. After installing them don't let the ati installer reboot for you and run msconfig again and uncheck the /basevideo box then reboot, failure to do so will prevent the Ati drivers from loading. Pastryrocks, Perhaps adding the above to your driver removal/ installation procedure may help. I would run into similar although not as severe probelms with Pre Catalyst Ati drivers. My routine back then was; 1. uninstall the mmc 2. uninstall the dvd player 3. uninstall the Dao 4. uninstall the control panel 5. uninstall the wdm drivers 6. uninstall the vid drivers 7. run msconfig and check /basevideo 8. reboot into safe mode 9. do a file search ati and remove the previous ati installation folder and any misc files reboot to windows 10. Search again and remove the inf&pnf files, run regedit and delete all Ati Tech keys as well as the excess monitor files empty the waste basket and reboot 11. Install just the drivers & cp run msconfig again and uncheck the /basevideo, reboot. 12. install the rest Dao, Dvd, Mmc rebooting after each. Whenever asked if you want to reboot now say no and shut down manually for both removal and installations. Changings drivers is much easier these days for me I simply run Ati's uninstaller, reboot into safemode run drivercleaner, reboot and start the install process Although I still clean up the excess monitor keys every 3rd driver installation, I wish the driver installation would use the old one instead of creating a new profile each time ack rambling again, I hope this may be of some help. __________________ Those who would give up Essential Liberty to purchase a little Temporary Safety,deserve neither Liberty nor Safety. Ben Franklin, 1755

Jan 2, 2005, 05:50 PM	#16
PandaZ3 HardwareHeaven Senior Member Join Date: Nov 2002 Location: Cornelius, Oregon Posts: 419 Rep Power: 0	I did try that .... no joy yet, I do appreciate the help.... I'm not windows or software savvy.....yet! I'll see if it works in the "Safe Mode" now __________________ It has to be Plugged In? To electricity? Video cards in house, 5770, 4650, HD 3870, X1950 XTX, X1900 XTX, X1900 XT and X1900 Crossfire, 2 X1800 XT's, X850 Pro, X800 Pro, AIW 9600XT, 9600 Pro, 9550 SE, 9200, 7000. XFX 6800 GS

Jan 2, 2005, 07:00 PM	#17
PandaZ3 HardwareHeaven Senior Member Join Date: Nov 2002 Location: Cornelius, Oregon Posts: 419 Rep Power: 0	No .....Windows does not 'see' my Vid card at all...... still get the same 'severe' message __________________ It has to be Plugged In? To electricity? Video cards in house, 5770, 4650, HD 3870, X1950 XTX, X1900 XTX, X1900 XT and X1900 Crossfire, 2 X1800 XT's, X850 Pro, X800 Pro, AIW 9600XT, 9600 Pro, 9550 SE, 9200, 7000. XFX 6800 GS

Jan 2, 2005, 08:01 PM	#18
DarkFoss HardwareHeaven Senior Member Join Date: May 2002 Location: Downers Grove IL Posts: 688 Rep Power: 0	Hmm, have you tried removing it in the hardware manager while leaving the base video checked and reboot? Perhaps that will force windows to redetect it.. Other than that I'm at a loss Sorry that it didn't work for you. __________________ Those who would give up Essential Liberty to purchase a little Temporary Safety,deserve neither Liberty nor Safety. Ben Franklin, 1755

Jan 3, 2005, 03:30 AM	#19
DarkFoss HardwareHeaven Senior Member Join Date: May 2002 Location: Downers Grove IL Posts: 688 Rep Power: 0	I took a look on the abit forums. Have your read the stickied threads about XPsp2 and the Via 4.53 and 4.55 drivers? If your using the Via Agp Gart driver maybe changing to Microsofts default agp driver instead or visa versa. Be worth reading here . Too bad I didn't read that forum before I set up my rig I probably would have used the 4.55's. I may give it a whirl myself down the road, after I re-ghost, just to see if there's any performance gains __________________ Those who would give up Essential Liberty to purchase a little Temporary Safety,deserve neither Liberty nor Safety. Ben Franklin, 1755

Jan 3, 2005, 04:02 AM	#20
PandaZ3 HardwareHeaven Senior Member Join Date: Nov 2002 Location: Cornelius, Oregon Posts: 419 Rep Power: 0	I did not read it all and I should...will! I found another diskette with the SATA drivers and just did a fresh install..... I did avoid the VIA AGP driver when I installed the 4 in 1's. I went to the Dial up driver section and Downloaded the Display driver only.....kind of gunshy right now. All is better... Windows wants me to Install everything....I'll read first a little more this time instead of blindly following the Software.. Oh I think I had a bad install of Windows..even tough I formated.... I think perhaps all the format did was remove the directories, not the problem.... this time I simply deleted windows thru the setup..... Last time it failed to install any version of Window Media player and would not let me install the monitor drivers (955DF), this time all is well. Anyway happier now! __________________ It has to be Plugged In? To electricity? Video cards in house, 5770, 4650, HD 3870, X1950 XTX, X1900 XTX, X1900 XT and X1900 Crossfire, 2 X1800 XT's, X850 Pro, X800 Pro, AIW 9600XT, 9600 Pro, 9550 SE, 9200, 7000. XFX 6800 GS

Jan 7, 2005, 12:26 AM	#23
PandaZ3 HardwareHeaven Senior Member Join Date: Nov 2002 Location: Cornelius, Oregon Posts: 419 Rep Power: 0	Well the last Install was messing up too! had jumping while scrolling, would not hold display settings on reboot and on and on..... I went to Seagate's page and downloaded the utilities to "Write zeros" to my drive But I could not fully install them...I had Norton Utilities so I used it's wipe feature to eliminate 99% of the drive Then in Windows setup I deleted what was left of the partition and then formated a new partition... It seems to be working! I was careful when I loaded the Via drivers (4.51) off the CD to deselect the AGP driver. My Win XP CD incorporates SP2 so I was fairly good there..... I am happily camping again! __________________ It has to be Plugged In? To electricity? Video cards in house, 5770, 4650, HD 3870, X1950 XTX, X1900 XTX, X1900 XT and X1900 Crossfire, 2 X1800 XT's, X850 Pro, X800 Pro, AIW 9600XT, 9600 Pro, 9550 SE, 9200, 7000. XFX 6800 GS

Jan 8, 2005, 08:04 AM	#24
PandaZ3 HardwareHeaven Senior Member Join Date: Nov 2002 Location: Cornelius, Oregon Posts: 419 Rep Power: 0	Well all is still good so it must have been a software issue. __________________ It has to be Plugged In? To electricity? Video cards in house, 5770, 4650, HD 3870, X1950 XTX, X1900 XTX, X1900 XT and X1900 Crossfire, 2 X1800 XT's, X850 Pro, X800 Pro, AIW 9600XT, 9600 Pro, 9550 SE, 9200, 7000. XFX 6800 GS

Jan 16, 2005, 05:02 PM	#25
PandaZ3 HardwareHeaven Senior Member Join Date: Nov 2002 Location: Cornelius, Oregon Posts: 419 Rep Power: 0	Well it's been a good while now and I have been thru many restarts, downloads and upgrades..... just Super! My problem I think might have been because of Nero.... "Someone" had downloaded a WDM driver from a "Third Party".... I have been careful not to allow that this time!.... Now that I realize it was ... err ...that it was "Somebody else's fault"... (don't look at me!)... Well now I am pretty darn happy with ATI again. (I bought another new ASUS R7000 as a spare and "test card" last week) ...another sad story.... but unrelated to this thread. So for My AIW I am staying with "ATI only" drivers in recommended sequence! __________________ It has to be Plugged In? To electricity? Video cards in house, 5770, 4650, HD 3870, X1950 XTX, X1900 XTX, X1900 XT and X1900 Crossfire, 2 X1800 XT's, X850 Pro, X800 Pro, AIW 9600XT, 9600 Pro, 9550 SE, 9200, 7000. XFX 6800 GS

Jan 16, 2005, 05:48 PM	#26
DarkFoss HardwareHeaven Senior Member Join Date: May 2002 Location: Downers Grove IL Posts: 688 Rep Power: 0	Glad to hear that you've gotten it sorted out and all is well __________________ Those who would give up Essential Liberty to purchase a little Temporary Safety,deserve neither Liberty nor Safety. Ben Franklin, 1755

Mar 12, 2005, 07:39 PM	Thread Starter #27
Pastryrocks DriverHeaven Newbie Join Date: Aug 2004 Location: Toronto, Ont., Canada Posts: 11 Rep Power: 0	Sorry, I have not been around. I've given up on my AIW 9600. Each time I do a clean instal I update the drivers, that's what I do. It seems that everything I try, and I've tried lots of things, there is no hope. When I do upgrade my computer or VGA, it will be nVidia. Also, no one from ATi has gotten back to me as yet and I don't believe that anyone wil get back to me from ATi l. __________________ P-4 2.8E @ 3.2 1.4375 vcore DFI Infinity 875P OCZ DDR PC-3700 Platinum EB 2x256Mb 1:1 3-3-2-8 Swiftech MCX478-V, 92mm Tornado, Tiger 1 ATi AIW 9600 Pro @ 400 core 325 (650) memory w/ATi Cat 4.9 Seagate SATA 120Gb Powered by OCZ 520-watts PSU

Mar 12, 2005, 07:43 PM	Thread Starter #28
Pastryrocks DriverHeaven Newbie Join Date: Aug 2004 Location: Toronto, Ont., Canada Posts: 11 Rep Power: 0	[QUOTE=The_Neon_Cowboy]Actually bud did you contact support? I went into the office in Markham, Ont. and spoke in person with Brian Sherman. I've e-mailed him a few times and his response has been that they are working on it. __________________ P-4 2.8E @ 3.2 1.4375 vcore DFI Infinity 875P OCZ DDR PC-3700 Platinum EB 2x256Mb 1:1 3-3-2-8 Swiftech MCX478-V, 92mm Tornado, Tiger 1 ATi AIW 9600 Pro @ 400 core 325 (650) memory w/ATi Cat 4.9 Seagate SATA 120Gb Powered by OCZ 520-watts PSU

Mar 12, 2005, 07:44 PM	#29
PandaZ3 HardwareHeaven Senior Member Join Date: Nov 2002 Location: Cornelius, Oregon Posts: 419 Rep Power: 0	As you can see from my post two above you, I did get mine sorted out. I have since DL'd the 5.3 drivers too. No problems now __________________ It has to be Plugged In? To electricity? Video cards in house, 5770, 4650, HD 3870, X1950 XTX, X1900 XTX, X1900 XT and X1900 Crossfire, 2 X1800 XT's, X850 Pro, X800 Pro, AIW 9600XT, 9600 Pro, 9550 SE, 9200, 7000. XFX 6800 GS