If you're all so smart...finger this one out

Namelkcip · Nov 10, 2002, 02:35 AM

I recently installed the O/P drivers for my ATI AIW 7500. While the display driver seems to be working ok, I cannot get the drivers installed for all of the other devices tied to this card (i.e. Rage Theater Audio, Theater Video, TV Tuner Crossbar, etc. etc.). If these drivers were included with the O/P, I don't know where to look on my HDD for them (allowing auto search to find drivers didn't work). I tried pulling the drivers for these off of my ATI CD, but the problem is that the drivers cannot be loaded by Windows (error code 31 - "This device depends upon another device that is not functioning properly."). Any help would be greatly appreciated.

Thanks,

Scott

peroni · Nov 10, 2002, 07:35 AM

Well for a start you posted in the wrong forum

This problem should go into the "Radeon Windows 2000/XP Capture Drivers" section.
Anyway, if you take a look at that section somebody have posted links to a newer WDM driver (6163) that could probably fix your problem.

These are the instructions on how to install WDM drivers taken off the ATI website

Installation Instructions for 2000/XP:
NOTE: Ensure that you have logged onto the system with Administrative rights if you are using Windows 2000/XP

Uninstall the ATI Display Driver
Restart once prompted. If prompted cancel the installation of the display adapter upon boot up.
Close all other applications running, including any anti-virus software before attempting to install the driver suite.
You can confirm that all applications are closed using the Windows Task Manager.
Press CTRL+ALT+DEL once and then click Task Manager. Select the "Applications" tab. If any applications are still listed on this tab, highlight the application and then click the "End Task" button at the bottom of the tab. Repeat this procedure until there are no more applications running.

Locate the WDM Capture drivers you have downloaded and double-click on it.
DO NOT RESTART as prompted.
Locate the Display Driver download and double-click on it.
Restart once prompted.
Locate the ATI Control Panel (if included) download and double-click on it.
Restart once prompted

Hope it helps.
And welcome to Driverheaven!

Nov 10, 2002, 02:35 AM	#1
Namelkcip DriverHeaven Newbie Join Date: Nov 2002 Posts: 2 Rep Power: 0	If you're all so smart...finger this one out I recently installed the O/P drivers for my ATI AIW 7500. While the display driver seems to be working ok, I cannot get the drivers installed for all of the other devices tied to this card (i.e. Rage Theater Audio, Theater Video, TV Tuner Crossbar, etc. etc.). If these drivers were included with the O/P, I don't know where to look on my HDD for them (allowing auto search to find drivers didn't work). I tried pulling the drivers for these off of my ATI CD, but the problem is that the drivers cannot be loaded by Windows (error code 31 - "This device depends upon another device that is not functioning properly."). Any help would be greatly appreciated. Thanks, Scott

Nov 10, 2002, 07:35 AM	#2
peroni DriverHeaven Senior Member Join Date: May 2002 Location: The Netherlands Posts: 591 Rep Power: 0	Well for a start you posted in the wrong forum This problem should go into the "Radeon Windows 2000/XP Capture Drivers" section. Anyway, if you take a look at that section somebody have posted links to a newer WDM driver (6163) that could probably fix your problem. These are the instructions on how to install WDM drivers taken off the ATI website Installation Instructions for 2000/XP: NOTE: Ensure that you have logged onto the system with Administrative rights if you are using Windows 2000/XP Uninstall the ATI Display Driver Restart once prompted. If prompted cancel the installation of the display adapter upon boot up. Close all other applications running, including any anti-virus software before attempting to install the driver suite. You can confirm that all applications are closed using the Windows Task Manager. Press CTRL+ALT+DEL once and then click Task Manager. Select the "Applications" tab. If any applications are still listed on this tab, highlight the application and then click the "End Task" button at the bottom of the tab. Repeat this procedure until there are no more applications running. Locate the WDM Capture drivers you have downloaded and double-click on it. DO NOT RESTART as prompted. Locate the Display Driver download and double-click on it. Restart once prompted. Locate the ATI Control Panel (if included) download and double-click on it. Restart once prompted Hope it helps. And welcome to Driverheaven! __________________ Gaming Rig 3DMark2k1 PCMark2k2 The Server 3Dmark2k1 PCMark2k2 Notebook 3Dmark2k1 PCMark2k2