ATI MMC Install Problems

Kiatus · Feb 17, 2005, 10:00 AM

I just bought an ATI TV Wonder USB 2.0 tuner today and the install went fine until ATI's MMC tried to install. No matter what I do I seem to always get the following error:

Unhandled Exception
Error Number: 0x80040705
Description: String accessed out of bounds
Setup will now terminate.

Has anyone seen this before or know what to do?

swimtech · Feb 17, 2005, 02:31 PM

Looks like a software conflict...

I read at ATI's site that their setup and install program likes Windows XP SP2 - what OS and version you using?

Kiatus · Feb 17, 2005, 09:00 PM

I'm running Windows XP Home and I upgraded to SP2 last night based on ATI's website. No matter what I do the error continues. I've even tried install old versions of the MMC with no luck.

swimtech · Feb 17, 2005, 09:48 PM

Darn,

This may sound dumb, but I gotta ask (no such thing as a dumb question...), you do have this hooked up to a USB 2.0 port, for sure? Just covering the basics...

Maybe Vampyromaniac will chime in here too with his experience as well, patience...

Kiatus · Feb 17, 2005, 10:00 PM

Yes. The tuner drivers installed fine, it's the Multimedia Center install thats crashing.

swimtech · Feb 17, 2005, 10:03 PM

Last dumb question, maybe...

Are you trying to use the version of the MMC from the install CD that came with the unit, or a downloaded version - and do you have the Media Encoder 9 from Microsoft installed?

Kiatus · Feb 17, 2005, 10:30 PM

I tried installing all 3 parts from both the CD and ATI's website, and yes I do have the media encoder installed.

swimtech · Feb 17, 2005, 10:49 PM

Ok,

Can't stick with you tonite on this one (gotta work late at the WD store), but it sounds like you've got your basics covered.

Shot in the dark, a hunch - conflict with sound card? Try latest chipset drivers, check, then removing sound card and software, then before re-installing the sound stuff, try the MMC stuff first.

Good luck, maybe someone else will have ideas this evening - things tend to pick up here at night...

Kiatus · Feb 17, 2005, 11:50 PM

Thanks for your help.

mkk · Feb 17, 2005, 11:55 PM

I have a feeling it won't help, but try updating the USB drivers from the motherboard manufacturer or chipset manufacturer just to be sure.

Kiatus · Feb 18, 2005, 12:34 AM

I'm really convinced that the problem is strictly software related. The install for the Multimedia Center crashes right after unpacking the install files. I've done a few searches and have run into a few other cases of the same problem occuring except on different programs. So I think there is some problem with the installer and some specific issue with my setup. One thing that a few other places has mentioned was oleaut32.dll. I've tried restoring the file to older and newer versions with no luck. I'm really stumped.

swimtech · Feb 18, 2005, 01:22 PM

Good morning,

Yeah, I think so too...

Something fundamental with your setup is likely causing the problem.

Sometimes there is no substitute for the brute force method, wipe and rebuild, but maybe the sound driver thing will be enough. Again, that is just a hunch - but a likely one anyway...

sirpoon · Feb 27, 2005, 08:12 AM

I wonder if it has to do with your .NET version? I thought I read on ATI's website that some of their newer drivers require .NET. Maybe hit windowsupdate.microsoft.com and see if it finds any updates you need. Is Antivirus turned off? Just some things to try. Also, how about earlier version of MMC? Good luck.

hunterv69 · Mar 10, 2005, 01:41 AM

I had the ati tv usb for about 4 months now and has been working great. But recently I reformatted and now i'm getting the 0x80040705 error as well and i can't figure it out. Anyone have a solution for this??

thanx

trixits · Mar 14, 2005, 10:02 AM

i'm not sure if my drivers installed correctly and i'm getting the same error no. 0x80040705 when attempting to install the MMC9.06 on my DELL. this is so farkin' frustrating!

i'm running:
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_rtm.040803-2158)
System Manufacturer: Dell Inc.
System Model: Precision WorkStation 470
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A03
Processor: Intel(R) Xeon(TM) CPU 2.80GHz (2 CPUs)
Memory: 1022MB RAM
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Video Card name: NVIDIA Quadro FX 3400
On-Board Sound Card: SoundMAX Digital Audio

i've attempted installation from the software CD (both "express" and "custom") to no success.
i've attempted to disable all startup items via msconfig prior to installation to no success.
i've attempted to install ATI direct downloads to no success.

either the installations hangs, quits, or errors out. HELP!?!?

Judas · Mar 14, 2005, 08:59 PM

Don't for the love of all things "good quality" install the 9.06MMC

Stick with the 9.03 or 9.02

Feb 17, 2005, 10:00 AM	#1
Kiatus DriverHeaven Newbie Join Date: Feb 2005 Posts: 6 Rep Power: 0	ATI MMC Install Problems I just bought an ATI TV Wonder USB 2.0 tuner today and the install went fine until ATI's MMC tried to install. No matter what I do I seem to always get the following error: Unhandled Exception Error Number: 0x80040705 Description: String accessed out of bounds Setup will now terminate. Has anyone seen this before or know what to do?

Feb 17, 2005, 02:31 PM	#2
swimtech HardwareHeaven Extreme Member Join Date: May 2002 Location: North Carolina Posts: 4,040 Rep Power: 124 System Specs	Looks like a software conflict... I read at ATI's site that their setup and install program likes Windows XP SP2 - what OS and version you using? __________________ It's not so much getting your way that matters or not - what matters is how you go about getting it.

Feb 17, 2005, 09:48 PM	#4
swimtech HardwareHeaven Extreme Member Join Date: May 2002 Location: North Carolina Posts: 4,040 Rep Power: 124 System Specs	Darn, This may sound dumb, but I gotta ask (no such thing as a dumb question...), you do have this hooked up to a USB 2.0 port, for sure? Just covering the basics... Maybe Vampyromaniac will chime in here too with his experience as well, patience... __________________ It's not so much getting your way that matters or not - what matters is how you go about getting it. Last edited by swimtech; Feb 17, 2005 at 10:01 PM.

Feb 17, 2005, 10:03 PM	#6
swimtech HardwareHeaven Extreme Member Join Date: May 2002 Location: North Carolina Posts: 4,040 Rep Power: 124 System Specs	Last dumb question, maybe... Are you trying to use the version of the MMC from the install CD that came with the unit, or a downloaded version - and do you have the Media Encoder 9 from Microsoft installed? __________________ It's not so much getting your way that matters or not - what matters is how you go about getting it.

Feb 17, 2005, 10:49 PM	#8
swimtech HardwareHeaven Extreme Member Join Date: May 2002 Location: North Carolina Posts: 4,040 Rep Power: 124 System Specs	Ok, Can't stick with you tonite on this one (gotta work late at the WD store), but it sounds like you've got your basics covered. Shot in the dark, a hunch - conflict with sound card? Try latest chipset drivers, check, then removing sound card and software, then before re-installing the sound stuff, try the MMC stuff first. Good luck, maybe someone else will have ideas this evening - things tend to pick up here at night... __________________ It's not so much getting your way that matters or not - what matters is how you go about getting it.

Feb 17, 2005, 09:00 PM	Thread Starter #3
Kiatus DriverHeaven Newbie Join Date: Feb 2005 Posts: 6 Rep Power: 0	I'm running Windows XP Home and I upgraded to SP2 last night based on ATI's website. No matter what I do the error continues. I've even tried install old versions of the MMC with no luck.

Feb 17, 2005, 10:00 PM	Thread Starter #5
Kiatus DriverHeaven Newbie Join Date: Feb 2005 Posts: 6 Rep Power: 0	Yes. The tuner drivers installed fine, it's the Multimedia Center install thats crashing.

Feb 17, 2005, 10:30 PM	Thread Starter #7
Kiatus DriverHeaven Newbie Join Date: Feb 2005 Posts: 6 Rep Power: 0	I tried installing all 3 parts from both the CD and ATI's website, and yes I do have the media encoder installed.

Feb 17, 2005, 11:50 PM	Thread Starter #9
Kiatus DriverHeaven Newbie Join Date: Feb 2005 Posts: 6 Rep Power: 0	Thanks for your help.

Feb 17, 2005, 11:55 PM	#10
mkk Cthulhu/Dagon 2012 Join Date: Oct 2003 Location: Gefle, Sweden Posts: 4,480 Rep Power: 132 System Specs	I have a feeling it won't help, but try updating the USB drivers from the motherboard manufacturer or chipset manufacturer just to be sure.

Feb 18, 2005, 12:34 AM	Thread Starter #11
Kiatus DriverHeaven Newbie Join Date: Feb 2005 Posts: 6 Rep Power: 0	I'm really convinced that the problem is strictly software related. The install for the Multimedia Center crashes right after unpacking the install files. I've done a few searches and have run into a few other cases of the same problem occuring except on different programs. So I think there is some problem with the installer and some specific issue with my setup. One thing that a few other places has mentioned was oleaut32.dll. I've tried restoring the file to older and newer versions with no luck. I'm really stumped.

Feb 18, 2005, 01:22 PM	#12
swimtech HardwareHeaven Extreme Member Join Date: May 2002 Location: North Carolina Posts: 4,040 Rep Power: 124 System Specs	Good morning, Yeah, I think so too... Something fundamental with your setup is likely causing the problem. Sometimes there is no substitute for the brute force method, wipe and rebuild, but maybe the sound driver thing will be enough. Again, that is just a hunch - but a likely one anyway... __________________ It's not so much getting your way that matters or not - what matters is how you go about getting it.

Feb 27, 2005, 08:12 AM	#13
sirpoon DriverHeaven Newbie Join Date: Feb 2005 Location: Houston, TX Posts: 1 Rep Power: 0	I wonder if it has to do with your .NET version? I thought I read on ATI's website that some of their newer drivers require .NET. Maybe hit windowsupdate.microsoft.com and see if it finds any updates you need. Is Antivirus turned off? Just some things to try. Also, how about earlier version of MMC? Good luck.

Mar 10, 2005, 01:41 AM	#14
hunterv69 DriverHeaven Newbie Join Date: Oct 2004 Posts: 4 Rep Power: 0	I had the ati tv usb for about 4 months now and has been working great. But recently I reformatted and now i'm getting the 0x80040705 error as well and i can't figure it out. Anyone have a solution for this?? thanx

Mar 14, 2005, 10:02 AM	#15
trixits DriverHeaven Newbie Join Date: Mar 2005 Posts: 1 Rep Power: 0	same problem here w/ati tv tuner usb 2.0 i'm not sure if my drivers installed correctly and i'm getting the same error no. 0x80040705 when attempting to install the MMC9.06 on my DELL. this is so farkin' frustrating! i'm running: Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_rtm.040803-2158) System Manufacturer: Dell Inc. System Model: Precision WorkStation 470 BIOS: Phoenix ROM BIOS PLUS Version 1.10 A03 Processor: Intel(R) Xeon(TM) CPU 2.80GHz (2 CPUs) Memory: 1022MB RAM DirectX Version: DirectX 9.0c (4.09.0000.0904) Video Card name: NVIDIA Quadro FX 3400 On-Board Sound Card: SoundMAX Digital Audio i've attempted installation from the software CD (both "express" and "custom") to no success. i've attempted to disable all startup items via msconfig prior to installation to no success. i've attempted to install ATI direct downloads to no success. either the installations hangs, quits, or errors out. HELP!?!? Last edited by trixits; Mar 14, 2005 at 10:04 AM. Reason: forgot something in title...hehe