Possible Problem Due to MMC's DAO - Redux...

Dyre Straits · Mar 19, 2005, 07:52 AM

Since upgrading my system and installing the newest Windows XP Home w/ SP2 from a CD, I'm having fits with my Roxio Easy Media Creator 7.

Whenever I start it up, it wants to install and configure DAO.msi.

After checking the Roxio Support site, the only suggestion there is to uninstall and reinstall Office 2000. Well, first off, I hadn't installed Office 2000 yet at all. So, I went ahead and did so. That didn't resolve the problem.

Further searching via Yahoo and Google produced this little suggestion: Check ATi's Website for the DAO installed with MMC.

So, how would this have any affect on Roxio's program? AND, more importantly, how do I fix it?

swimtech · Mar 21, 2005, 03:57 AM

Looks like the program needs it. I don't know the inner workings or dependencies of Roxio 7 though. Do you have the DAO (Data Access Objects) installed? I know it's necessary for the MMC for ATI's AIW's and tuners to operate properly, but again, I don't know why.

Dyre Straits · Mar 21, 2005, 07:45 AM

Yes, in fact, I have MMC 9.3 installed on the computer and it's working fine.

Now, here's the rub: I installed Roxio on my other computer that has XP SP1 installed and then upgraded to SP2. Roxio starts up just fine on the 2nd computer.

Only on my main rig does it give me a problem.

Dyre Straits · Mar 21, 2005, 09:05 AM

There is DEFINITELY a problem caused by ATi's DAO 3.5.

Following a suggestion found in another forum, I Uninstalled the DAO (ATi 3.5) from my Add/Remove list.

No longer does Roxio prompt to install and configure DAO.msi anymore.

ATi, are you paying attention?

swimtech · Mar 21, 2005, 06:05 PM

Interesting, sounds like you're saying that ATI needs to update their DAO requirement to get up to speed with SP2 and Roxio 7. Did find that the latest version is 3.6.

Is your MMC stuff still working ok after the DAO uninstall?

Dyre Straits · Mar 21, 2005, 06:24 PM

Quote:

Originally Posted by swimtech

Interesting, sounds like you're saying that ATI needs to update their DAO requirement to get up to speed with SP2 and Roxio 7. Did find that the latest version is 3.6.

Is your MMC stuff still working ok after the DAO uninstall?

So far, everything's still working. My understanding is that DAO is primarily needed for the MMC Library to function. However, that seems to be working also.

theonlybabyface · Mar 21, 2005, 08:43 PM

I've seen this before and Roxio only says that it needs to reconfigure DAO at launch if you used a registry cleaning program prior. Something in the registry must get removed as it works fine after.

Dyre Straits · Mar 22, 2005, 03:56 AM

Quote:

Originally Posted by theonlybabyface

I've seen this before and Roxio only says that it needs to reconfigure DAO at launch if you used a registry cleaning program prior. Something in the registry must get removed as it works fine after.

Where did you get this information from Roxio? The only thing I found when searching their support was to reinstall MS Office.

audio_dna · Apr 1, 2005, 01:14 AM

Hi
I have the same problem with ATI MMC and DAO, but not with Roxio, rather, the PC game 'Act of War - Direct Action'
- Just thought I'd add this comment. I haven't found any other solution but to uninstall DAO.
Also, I don't have ms office installed. Strange problem...

Dyre Straits · Apr 1, 2005, 05:39 AM

Quote:

Originally Posted by audio_dna

Hi
I have the same problem with ATI MMC and DAO, but not with Roxio, rather, the PC game 'Act of War - Direct Action'
- Just thought I'd add this comment. I haven't found any other solution but to uninstall DAO.
Also, I don't have ms office installed. Strange problem...

I've done quite a bit of research on this while trying to remedy my own situation.

I found that a lot of people having this problem were having it with various programs. It's interesting that a significant number have pointed the finger of blame on the ATi DAO app. Uninstalling it resolves many of those other issues, too.

konebear · Apr 7, 2005, 07:54 PM

I've had the same problem, not with Roxio, but with Nikon View (photo software with Nikon cameras): "unable to find DAO.msi" I installed at one time DAO in conjunction with ATI's TV Wonder software. I've been led to believe the solution was to uninstall DAO from Control Panel>Add/Remove; however, when I attempt to uninstall DAO, I come up with a fatal error 1603 -- which I believe is telling me that the uninstaller cannot find the software to uninstall. My intuition tells me to REINSTALL DAO from the ATI website, but if anyone has any experience with this, please let me know. I fear I am only digging a bigger hole for myself. My only alternative is to forget attempting to use Nikon View -- so far, the only software that has come up with this problem. (Using XP-Professional, Pentium IV 3.0, 2GB).

Dyre Straits · Apr 13, 2005, 05:31 PM

Quote:

Originally Posted by konebear

I've had the same problem, not with Roxio, but with Nikon View (photo software with Nikon cameras): "unable to find DAO.msi" I installed at one time DAO in conjunction with ATI's TV Wonder software. I've been led to believe the solution was to uninstall DAO from Control Panel>Add/Remove; however, when I attempt to uninstall DAO, I come up with a fatal error 1603 -- which I believe is telling me that the uninstaller cannot find the software to uninstall. My intuition tells me to REINSTALL DAO from the ATI website, but if anyone has any experience with this, please let me know. I fear I am only digging a bigger hole for myself. My only alternative is to forget attempting to use Nikon View -- so far, the only software that has come up with this problem. (Using XP-Professional, Pentium IV 3.0, 2GB).

In your case, if DAO didn't install properly, that just might be why you're getting the 'unable to find DAO.msi' error message. I don't believe it would hurt to reinstall the ATI DAO in this case. If nothing else, the reinstallation should make it able to uninstall if need be.

Dyre Straits · May 31, 2005, 10:18 AM

This problem reared its ugly head again after a new reformat and installation of Windows XP Professional SP2.

After installing MMC 9.03, Roxio Easy Media 7 again gave me that DAO problem.

Uninstalling the ATI DAO resolved it quickly.

voyageur5 · Aug 4, 2005, 02:38 AM

Just remove ATI's DAO and started all the apps from ROXIO's to which validates their DAO library. Reinstalled The DAO from ATI and problem hasn't come back... so far

H3X4D3C1M4L · Aug 4, 2005, 02:41 PM

I had this problem. Downloading DAO_MDAC.exe from Microsoft fixed the problem without having to uninstall DAO.

swimtech · Aug 7, 2005, 02:21 AM

Stickied as a convenience to all...

The_Neon_Cowboy · Aug 7, 2005, 08:06 AM

http://www.nohold.net/noHoldCust40/P...tatsid=1838308

hmm....

Reminds me I got prompt on my dads system just everytime i'd install uninstall
something etc...roxios "setup" would popup and I narrowed it down to part of the
programs needing a componet installed and no one had put the CD in. It wouldn't
go away! I just uninstalled it and use the nero 6 insted....Its not worth my time or
annoyance....

H3X4D3C1M4L · Aug 7, 2005, 09:15 PM

Quote:

Solution:
To resolve this issue and repair the DAO component you will need to uninstall Microsoft Office using the Add/Remove programs applet and then reboot and reinstall Microsoft Office.

Best solution ever

Director4u2c · Sep 29, 2005, 05:49 AM

Does anyone happen to have a MMC that will work with the AIW 8500dv. I have had my PC AMD Athlon XP 2000+ for the past 3 years

with 2gb of ram and adding hdd's when needed. I am already at 2x40gb and 4x200gb. Not doing the smart thing

and having a back up I redid my box cuz I simply had to many things on it. Now I am shooting myself in the foot because I can't find my orignal CD. If anyone can help me out, even with the simple MMC that doesn't contain the DVD App, that is A-O.k. I really like to use the TV feature so much, and now I can't get anything frlom ATI since they do not support it any more

.

HEEEEELP....!

swimtech · Nov 11, 2005, 02:33 AM

Closed, for cleanliness sake...

Dyre Straits · Jan 2, 2006, 11:46 AM

After a few more driver installations and reinstalling MMC 9.03, I had the DAO problem again with my Roxio products. (See the Sticky in this forum.)

Anyway, this time I could not Uninstall the DAO from the ADD/REMOVE list. It would halt with an error part way through the Uninstall process.

So, this time, I had to go to where MMC 9.03 was installed and double click on the DAO.EXE file. I got a prompt asking if I was sure I wanted to uninstall DAO? I confirmed it and, after a reboot, my ROXIO products are working again without the prompt for DAO.msi.

H3X4D3C1M4L · Jan 3, 2006, 07:25 AM

Sounds about right... happened a few times to me trying to get DVD player to work

swimtech · Jan 6, 2006, 01:50 AM

Thanks Dyre - merged with original sticky...

***Veridian3*** · Mar 15, 2006, 12:53 PM

FYI for anyone reading in the future, Easy Media Creator 8 and MyDVD 8 also have the DAO problem. If you dont want to uninstall ATI's DAO the solution is:

1- Unregister it by typing this at the command line-
regsvr32 /u "c:\program files\common files\microsoft shared\dao\dao360.dll"

then.

2- Register it:
regsvr32 "c:\program files\common files\microsoft shared\dao\dao360.dll"

Go to START/RUN then copy and paste the Unregister command in the run box. PRess OK
Do the same with the second command to register.

(i've also made ATI aware of the concern)

Dyre Straits · Dec 4, 2007, 01:18 AM

Does anyone know, or can confirm, whether this issue has been resolved by ATI/AMD?

If it has, we can unstick this post. I can't confirm as I gave up on MMC quite some time ago and no longer use AIW cards.

Mar 21, 2005, 03:57 AM	#2
swimtech HardwareHeaven Extreme Member Join Date: May 2002 Location: North Carolina Posts: 4,040 Rep Power: 124 System Specs	Looks like the program needs it. I don't know the inner workings or dependencies of Roxio 7 though. Do you have the DAO (Data Access Objects) installed? I know it's necessary for the MMC for ATI's AIW's and tuners to operate properly, but again, I don't know why. __________________ It's not so much getting your way that matters or not - what matters is how you go about getting it.

Mar 21, 2005, 06:05 PM	#5
swimtech HardwareHeaven Extreme Member Join Date: May 2002 Location: North Carolina Posts: 4,040 Rep Power: 124 System Specs	Interesting, sounds like you're saying that ATI needs to update their DAO requirement to get up to speed with SP2 and Roxio 7. Did find that the latest version is 3.6. Is your MMC stuff still working ok after the DAO uninstall? __________________ It's not so much getting your way that matters or not - what matters is how you go about getting it.

Apr 7, 2005, 07:54 PM	#11
konebear DriverHeaven Newbie Join Date: Apr 2005 Posts: 1 Rep Power: 0	Now what? I've had the same problem, not with Roxio, but with Nikon View (photo software with Nikon cameras): "unable to find DAO.msi" I installed at one time DAO in conjunction with ATI's TV Wonder software. I've been led to believe the solution was to uninstall DAO from Control Panel>Add/Remove; however, when I attempt to uninstall DAO, I come up with a fatal error 1603 -- which I believe is telling me that the uninstaller cannot find the software to uninstall. My intuition tells me to REINSTALL DAO from the ATI website, but if anyone has any experience with this, please let me know. I fear I am only digging a bigger hole for myself. My only alternative is to forget attempting to use Nikon View -- so far, the only software that has come up with this problem. (Using XP-Professional, Pentium IV 3.0, 2GB).

Aug 7, 2005, 02:21 AM	#16
swimtech HardwareHeaven Extreme Member Join Date: May 2002 Location: North Carolina Posts: 4,040 Rep Power: 124 System Specs	Stickied as a convenience to all... __________________ It's not so much getting your way that matters or not - what matters is how you go about getting it.

Aug 7, 2005, 08:06 AM	#17
The_Neon_Cowboy HardwareHeaven Extreme Member Join Date: Dec 2002 Location: U.S.A. Posts: 16,009 Rep Power: 92 System Specs	http://www.nohold.net/noHoldCust40/P...tatsid=1838308 hmm.... Reminds me I got prompt on my dads system just everytime i'd install uninstall something etc...roxios "setup" would popup and I narrowed it down to part of the programs needing a componet installed and no one had put the CD in. It wouldn't go away! I just uninstalled it and use the nero 6 insted....Its not worth my time or annoyance.... __________________

Mar 21, 2005, 08:43 PM	#7
theonlybabyface GO CANUCKS GO!!! Join Date: Dec 2002 Posts: 129 Rep Power: 0	I've seen this before and Roxio only says that it needs to reconfigure DAO at launch if you used a registry cleaning program prior. Something in the registry must get removed as it works fine after.

Apr 1, 2005, 01:14 AM	#9
audio_dna DriverHeaven Newbie Join Date: Aug 2003 Posts: 1 Rep Power: 0	Hi I have the same problem with ATI MMC and DAO, but not with Roxio, rather, the PC game 'Act of War - Direct Action' - Just thought I'd add this comment. I haven't found any other solution but to uninstall DAO. Also, I don't have ms office installed. Strange problem...

Aug 4, 2005, 02:38 AM	#14
voyageur5 DriverHeaven Newbie Join Date: Aug 2005 Posts: 1 Rep Power: 0	Just remove ATI's DAO and started all the apps from ROXIO's to which validates their DAO library. Reinstalled The DAO from ATI and problem hasn't come back... so far

Aug 4, 2005, 02:41 PM	#15
H3X4D3C1M4L DriverHeaven Extreme Member Join Date: May 2005 Posts: 6,794 Rep Power: 0	I had this problem. Downloading DAO_MDAC.exe from Microsoft fixed the problem without having to uninstall DAO.

Sep 29, 2005, 05:49 AM	#19
Director4u2c DriverHeaven Newbie Join Date: Sep 2005 Posts: 1 Rep Power: 0	Anyone can lend a helping hand??? Does anyone happen to have a MMC that will work with the AIW 8500dv. I have had my PC AMD Athlon XP 2000+ for the past 3 years with 2gb of ram and adding hdd's when needed. I am already at 2x40gb and 4x200gb. Not doing the smart thing and having a back up I redid my box cuz I simply had to many things on it. Now I am shooting myself in the foot because I can't find my orignal CD. If anyone can help me out, even with the simple MMC that doesn't contain the DVD App, that is A-O.k. I really like to use the TV feature so much, and now I can't get anything frlom ATI since they do not support it any more . HEEEEELP....!

Nov 11, 2005, 02:33 AM	#20
swimtech HardwareHeaven Extreme Member Join Date: May 2002 Location: North Carolina Posts: 4,040 Rep Power: 124 System Specs	Closed, for cleanliness sake... __________________ It's not so much getting your way that matters or not - what matters is how you go about getting it.

Jan 3, 2006, 07:25 AM	#22
H3X4D3C1M4L DriverHeaven Extreme Member Join Date: May 2005 Posts: 6,794 Rep Power: 0	Sounds about right... happened a few times to me trying to get DVD player to work

Jan 6, 2006, 01:50 AM	#23
swimtech HardwareHeaven Extreme Member Join Date: May 2002 Location: North Carolina Posts: 4,040 Rep Power: 124 System Specs	Thanks Dyre - merged with original sticky... __________________ It's not so much getting your way that matters or not - what matters is how you go about getting it.

Mar 15, 2006, 12:53 PM	#24
*Veridian3* Administrator Join Date: Nov 2002 Location: Cloaked Posts: 5,017 Rep Power: 181	FYI for anyone reading in the future, Easy Media Creator 8 and MyDVD 8 also have the DAO problem. If you dont want to uninstall ATI's DAO the solution is: 1- Unregister it by typing this at the command line- regsvr32 /u "c:\program files\common files\microsoft shared\dao\dao360.dll" then. 2- Register it: regsvr32 "c:\program files\common files\microsoft shared\dao\dao360.dll" Go to START/RUN then copy and paste the Unregister command in the run box. PRess OK Do the same with the second command to register. (i've also made ATI aware of the concern)