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Go Back   HardwareHeaven.com > Forums > Graphics Cards > AMD Graphics Cards > All-in-Wonder, TV, and Video Capture


All-in-Wonder, TV, and Video Capture Come here for help with your All-in-Wonder, VIVO, or TV Wonder! Discuss video capture and other topics.

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Old Feb 19, 2006, 06:07 PM   #1
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problems with 9600xt

hi noob here but i keep getting this error "STOP 0 x000000 EA Thread _stuck_in_device_driver (Q293078)

i've tired a whole wack of different ati drivers and now using current omega driver but my machine is constantly restarting , also couldn't get my tv to work for a while with different version of the mmc, any suggestions on what to do? ideally i'd like it to be stable for now cause of school the tv i can live w/o

system is p4 3.0 H/t 2 gig ocz ram asus p4p800se updated all software and bios.
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Old Feb 20, 2006, 02:48 AM   #2
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Did you re-install Windoze? It might be something to do with that
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Old Feb 20, 2006, 07:26 AM Threadstarter Thread Starter   #3
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ya i had the problem before so reinstalled it, and even have format and install fresh copy, same problem.
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Old Feb 20, 2006, 03:08 PM   #4
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Have you tried reseating all your hardware then, and perhaps leaving out stuff you don't need? (extra network cards, extra sound, extra USB devices etc.)
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Old Feb 21, 2006, 03:19 AM Threadstarter Thread Starter   #5
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yep tried all that, pretty much it has to be related to the card b/c it will only do it when it is graphic intensive, cs: source and 3dmark would keep crashing.
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Old Feb 21, 2006, 05:25 AM Threadstarter Thread Starter   #6
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after viewing a few more threads i decided to pull two of my ram pieces and it's running fine, so i'm guessing it must be the ram.
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Old Feb 21, 2006, 05:53 AM Threadstarter Thread Starter   #7
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nevermind spoke too soon, crashed again this is the error

Error type:Windows stop error (A message appears on a blue screen with error code information)

Solution available?:No (see Next steps)

What does this error mean?:Windows has encountered an error from which it cannot recover and needs to restart

Cause:Unknown device driverComputer symptoms:A message appears on a blue screen with error code information (for example: e.g. 0x0000001E, KMODE_EXCEPTION_NOT_HANDLED)

Additional steps for you to take:Important: Please continue to send error reports so analysts at Microsoft can study and try to correct the problem as quickly as possible
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Old Feb 21, 2006, 03:07 PM   #8
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I think you need to check out your PSU then, and also look to make sure the cooler is functioning properly, perhaps replacing the paste on it. If the card only does it during graphically intense things you shoulda said that, that's a completely different issue
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Old Feb 21, 2006, 04:01 PM Threadstarter Thread Starter   #9
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cooler should be fine, it's reporting lower temps than my previous processor, is there a diagnostic tool to check the psu? thanks for the help so far H3X
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Old Feb 21, 2006, 04:04 PM Threadstarter Thread Starter   #10
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oh it's a enermax eg-495p-ve 485watt psu
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Old Feb 21, 2006, 04:38 PM Threadstarter Thread Starter   #11
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here are the values i got from speedfan

cpu temp at idle 34c
mb temp 26c
+12V 12.22v
+5V 5.12v
+3.3V 3.38v
Vcore 1.44v

so all the values seem okay, i guess the last thing to check i'll try and reseat the cooler and cpu,
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Old Feb 21, 2006, 07:14 PM   #12
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Seems so far OK but I meant the GPU cooler
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Old Feb 21, 2006, 09:10 PM Threadstarter Thread Starter   #13
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oh, i've never taken that apart, prehaps i should request a RMA? i keep getting the error unknown device driver, but i checked in the device manager and nothing seems wrong.
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Old Feb 21, 2006, 09:12 PM Threadstarter Thread Starter   #14
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this problems has also started sinced i swapped out my celeron d to a p4 processor but i did a fresh install, and have even formatted and installed xp since. and nothing is o/c
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Old Feb 21, 2006, 09:12 PM   #15
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Well I'd try replacing the paste first and see what happens there, sometimes it can cause your card to randomly error up
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Old Mar 4, 2006, 04:53 AM   #16
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System Specs

Might also try mainboard chipset drivers...
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Old Mar 4, 2006, 05:55 AM   #17
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Yeah I was about to ask does it do it during games too or just desktop/TV usage specifically?
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