tragic

Anybody got any ideas as to why i get these colored vertical lines on my screen?

In windows XP, everything is great, its only when i bring up a game that this occurs. Also i noticed in DOS that the writing is orange in color as opposed to white. Sometimes it stays for awhile and seems to rectify itself, other times it stays the duration of the game.



Thanks.

shuki

is your radeon overclocked? is your pc overclocked? have you tried different drivers (like Omegadrives latest)?

tragic

Hi shuki,

no the Radeon is not overclocked. Nor has it been. I am running directX9 along with the new Cat drivers and control panel.

I have tried various drivers including omega's but i get the same problem. Its odd for sure. I just hope there is not a prob with the video card. But having said that, it is under warranty.

Any other suggestion buddy.

Necrosis

Have you always had this problem?

Could you list these two things for us?

1. Wattage of your power supply.

2. How your 97KPro is connected to this supply.

tragic

Necrosis,

my power supply is 350w which should be sufficient, as to the other question, with cables...lol

This problem started gradually, ie it appeared and quickly dispappeared. But now its forever. Any game i play has the same problem and it stays as the pic above shows. When i play i get these massive blobs of mauve or whatever color it is on the game.

Thanks

tragic

To go a little further, i ran sisandra and this program came up with this error message:

Warning 1209 - The video card does not have an interrupt assigned. All modern video cards need an interrupt. Even older PCI video cards work faster if an interrupt is used.
Fix: Go to BIOS Setup\Settings\PCI & AGP Devices and set Assign IRQ to video card to yes. You may also try setting First Video Adapter setting to AGP. Some video cards may need to be configured to use an interrupt, either through an utility or a jumper.

I got a phoenix award modular bios 6.0 and i do not have those settings displayed.

Ohhh woe is me

shuki

highwayman, pull your pci devices out and then test thoroughly

edit- and I think he meant do you have your r9700 hooked directly to the power supply or is it drawing voltage through the mobo? if its through the mobo, it may have damaged your mobo. The 9700 draws a lot of juice thats why the option to hook directly to PSU. maybe too much drawn through AGP slot in mobo.... but lets hope not....

Necrosis

I find it hard to believe your card doesn't have an IRQ assigned to it.

1. Try this...first get into "Device Manager"

2. Click on "View" then "Resources By Type"

3. Next expand Interrupt Request (IRQ)

4. Check to see if your card is allocated an IRQ & if it is sharing IRQ's w/ anything.

What I meant about the power question is; do you have it connected to other components and/or directly to the PSU w/ nothing else on it?

DarkFoss

The 9700 will be listed as Primary and Secondary ..the secondary will not have an interupt assigned nor a driver is that what Sandra was referring to ? If your psu is good it really shouldn't matter how the 9700 is connected.. I've had it by itself, with fans (2) and currently sharing with the 2 hdd's off the floppy power connector with no ill effects in any configuration.

__________________
Those who would give up Essential Liberty to purchase a little Temporary Safety,deserve neither Liberty nor Safety.

Ben Franklin, 1755

tragic

Thanks for the feedback guys, much appreciated.

DarkFoss is right about the secondary interrupt not being assigned.

I got the video card connected directly to the psu and not from the mobo.

To take things further, i got a mate of mine to try my video card in his system. Now on his rig, it worked perfectly. Stuck it back into mine and the same problem arrives.

Not sure what else to try here, but i reckon this week i will take it back to the retailer and see if i can change it.

Again many thanks..

sacrilius

Try hooking up to a different monitor to see if it shows up on it.

__________________



ASUS A7N8X E Deluxe MOBO Rev. 2.0
AMD Athlon XP 3200+
ATI Radeon 128MB DDR 9800 Pro
Ultra MEMORY 1.5GB PC-3200/400MHz
WD Raptor 36GBX2 SiI Raid 0 & WD 40GB HD
Windows XP Pro SP2 Corporate

shuki

/me doesn't think the problem is with the card....

tragic

ok shuki,

if not the card, what then??

I wait for your pearls of wisdom.....

Will hook it up to another monitor to try that angle.

Thanks

Dom

If it worked on your friends system I don't see how it could be the card.

tragic

I agree, but its putting the finger on the problem.

Took sacrilius advice and hooked it up to another monitor. Same problem: This leads me back to thinking its the card again.

Can't be many angles left to explore here, but thanks again for trying.

shuki

but if the card worked fine in a buds system, then the card is fine and the problem lies in your system...

what I would do:
1. get to the place that I had completely cleaned out everything ATI on my pc. not as easy as it sounds. but a good start is Spikes latest cleaner program. the place you want to be is when you reboot you can cancel out of windows auto detect new hardware wizard for your GPU Then I would do clean driver install. If you catch me on DH's IRC, I would be glad to help if I can...
2. what RAM do you have? if you have 2 sticks, can you pull one stick? and then test. Then swap sticks and test 2nd stick by itself? I would also check single stick in different dimm slots.
3. I would also go into BIOS and make sure all of your settings are to AGP and not PCI anywhere.
4. what IRQ is your 9700 listed under in device mgr? and what else is on that IRQ number?

though initially, my money is on the drivers...

tragic

Thanks shuki,

its not the drivers, as i have tried them all. I have even done a reformat and re-install. Same prob.

Will look for you on DH Irc

Junk

Have you tried to manually assign an IRQ for the card? Or is the BIOS set up to manually assign IRQs? Check and see if there's something in the BIOS about a "PnP OS installed", and make sure it's set to Yes. Are you sure you don't have a BIOS setting that's something like "Init First Display"?

__________________

tragic

Junk,

i have an asus A7V333 mobo with Phoenix award modular bios 6.0. Unfortunately, i have none of those options available under my bios. Toschiro hit me with that one yesterday, but those options under bios are not there.

Thanks anyway.

shuki

and also, highwayman talked today on IRC and we have concluded that only an exorcist can fix his card

and the important thing I have to keep reminding myself here is that the problem started out temporary and has gradually progressed to the place that its there all the time. To me, that is not a BIOS setting, a Driver, an IRQ or anything else software related. Has to be hardware. Highwayman took out all pci devices from mobo and has same problem. Also tried removing memory and testing each stick, problem remains. Tried different monitor, problem remains. Tried daughters pc, problem remains. Tried buddy's pc all was good.

again, call in the exorcist...

tragic

shuki, you speak like shakespeare!

You got your new 9700Pro installed yet??

Tell you what shuki, lets swap cards, i mean there the same and see if it works ok on my rig

shuki

oh yeah! http://service.futuremark.com/compare?2k1=5760345 thats stock. gonna be up at 195 fsb before the night is over then we'll see what she'll dish out. Also have me a new xp2100 B tbred on its way. that should be arriving in the next 2~3 days that I hope to run at @ 2300Mhz. and again, then we'll see what she'll do

Vampyromaniac

Highwayman, what wattage and brand is your friend's power supply?

sireric

If I may, I would like to suggest that the problem could be texture corruption, possibly related to AGP transfers. Couple of items come to mind:

1) Does the problem change with resolution?
2) How about if you enable AA or AF?

If it changes with resolution or AA mode, then I would think about AGP settings. Couple of items to try (mostly MB bios settings):
1) Set AGP aperture to 64MB
2) Try to raise your AGP voltage, if possible.
3) Run with AGP 4x, in case you have an 8x board.
4) Make sure that palette snooping is off, no video caching, no video anything.
5) It does appear that you have an IRQ assigned to video; if you didn't, I don't think you could run 3d at all.
6) Try running without any other PCI cards in the system.
7) Of course, no overclocking of any component or system part.
8) Also, make sure that you have good ventilation going (closed case, input and output fans).

Try doing all the above, at the same time, to see if you have any change in the problem. If not, then I would guess some sort of either power or system incompatibility. A good thing to try would be seeing if another 9700 has the same problem in your system.

Luck!

WarGun

Sounds like a power supply problem if its not working on his or his dauhters com.... but works on his friends. i started getting low 5v rails and such till i cleaned out my PSU & fan. Too much dust got in there and it was causing my vid card to freeze, and show corruption, till i cleaned it out. Also try plugging your computer into a different A/C household socket...if you and your dauhters com are on the same A/C socket...just for the heck of it

Good Luck

tragic

Thanks everyone, some really helpful replies here.

Vampy, will have those details you asked a littel later on in the day.

sireric: Will run through all that you posted today and post back with the results.

Wargun: The case is very clean, no build up of dust as i clean often, I have five fans running on the case and the temps are normal:

Just to take this a little further, the problem gets worse when playing say inside a building. See below. I send this pic to Hercules last night, and they came straight back saying they would exchange the card. Very fast response and for what i can see excellent after sales service. Will try what sireric suggested before re-contacting Hercules again.



Again many thanks.

shuki

I still say the thing that has me totally puzzled is the gradually getting worse thing..... started off that corruption would go away after a few minutes but now it stays all the time and is getting worse. To me, that just does not sound like a software problem...

tragic

Well i have completed all that sireric suggested, but to no avail. The problem remains the same.

When i first put the 9700pro in during sept. everything worked like a charm, just until Dec. when those above lines started to appear. They would quickly disappear after a few mins, but the last two weeks its all the time. I stress, only on boot, i can see the lines on the xp boot screen. Windows works great. And of course playing any type of game, they re-appear.

Thanks to everyone for there help, i shall now contact Hercules and give the problem to them.

Thanks

sireric

Yes, get a new card. Sorry.

Dom

Good luck. I hope everything works out.