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AMD Graphics Cards Discuss AMD/ATI Radeon Graphics Cards from the current 6000 Series, upcoming 7000? series right back to the ATI Radeon 9700 Pro and earlier!

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Old Jul 29, 2007, 07:53 PM   #1
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Problem: x850 XT PE and DirectDraw

Computer: Dell XPS Gen 4
OS: WinXP ME SP2
Display: ATI X850 XT PE, Dell 2005FPW
Directx: 9.0c

I was running Catalyst 6.3 drivers for quite awhile with no problems but decided to update to Catalyst 7.7. Unfortunately, I forgot to uninstall my 6.3 drivers first. I rebooted my computer and the 7.7 drivers seemed to install okay. CCC was updated and Control panel showed that I had the new drivers.

After the drivers installed I tried to run a 3d game but the screen went black shortly after starting. I started dxdialog and ran the directdraw tests. The first two tests ran fine. When I started the third test (full screen bouncing ball), the animation displayed for about 2 seconds and then the screen went black. I had to reboot. When I test direct3d, the same thing happens; I can see the image for about 2 seconds and then the screen goes black. Sometimes after reboot I receive a windows crash message but not always.

If I disable all hardware acceleration all the tests pass but, obvioulsy, I don't want to run my system that way.

I've tried everything I can think of. I've uninstalled all the ATI stuff and reinstalled the 6.3 drivers but the problem persists. Additionally, I've:
- updated bios
- updated chipset drivers
- reinstalled monitor drivers
- ran drivercleaner on ATI and ATI CCC but nothing else
- verified that I have all the updates for Windows including .Net Framework 1,2,and 3
- ran checkdsk and defragged
- tried Catalyst versions 6.2, 6.3, 7.1, 7.6, and 7.7 - currently running 6.2

I appreciate any suggestions for getting my video card working again.

Thanks,
Steve
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Old Jul 29, 2007, 08:03 PM   #2
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Greetings and welcome to DriverHeaven!

Try the 7.7 Catalyst drivers again and, before you run any tests, go to Microsoft Downloads and get the latest release of DirectX 9.0c

http://www.microsoft.com/downloads/d...displaylang=en
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Old Jul 29, 2007, 08:56 PM Threadstarter Thread Starter   #3
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Hi Dyre Straits. Thanks for the welcome and for your help!

I followed the link you provided and installed the latest Directx update. I also installed the Catalyst 7.7 drivers. Unfortunately, the problem persists.

It seems strange that DirectDraw test #3 will work for a few seconds and then the screen goes black. I would think that if I had a bad file it wouldn't work at all but there are probably things going on far beyond my understanding.

If you have any other suggestions, I'm sure open to trying anything to get this card working again.

Thanks again,
Steve
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Old Jul 29, 2007, 11:45 PM   #4
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Boot up into Windows Safemode and try installing the drivers for the video card. If anything goes wrong, just use the Device Manager, Driver Update option and then point to the directory where the current drivers are extracted....usually: C:\ATI\Support\

Good luck!
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Old Aug 2, 2007, 09:22 AM   #5
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ouch... could it be vpu recover? what if you disable it
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Old Aug 2, 2007, 09:31 AM   #6
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Originally Posted by northwest View Post
Hi Dyre Straits. Thanks for the welcome and for your help!

I followed the link you provided and installed the latest Directx update. I also installed the Catalyst 7.7 drivers. Unfortunately, the problem persists.

It seems strange that DirectDraw test #3 will work for a few seconds and then the screen goes black. I would think that if I had a bad file it wouldn't work at all but there are probably things going on far beyond my understanding.

If you have any other suggestions, I'm sure open to trying anything to get this card working again.

Thanks again,
Steve
Something else just came to mind: Is the fan on your video card working properly?

These cards are made to work differently between 2D and 3D applications. If the problem is only happening in 3D, it could be that the card isn't properly 'switching' to the 3D mode. Not sure if that makes sense, but, test this across several 3D programs to see if it happens in EVERY 3D app.

Then, does it EVER happen just browsing the Internet or using your usual programs that aren't 3D?
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