Screen artefacts with Saphire X800XT PE

blackmedusa · Dec 2, 2007, 09:36 PM

Does anybody has an idea what could be the cause of the below artefacts ????
[img]d:\X800XT artefacts.jpg[/img]

I'm running XP with directx 9.0C
I've tried all catalyst driver versions etc ect.

Any idea ????

**temeteus82** · Dec 2, 2007, 09:38 PM

Hi there and welcome to DriverHeaven!

First you need to upload the photo to some image hosting service. So that you can link it here and we can have a look.

Skull · Dec 2, 2007, 10:09 PM

@thread starter. welcome aboard. Hopefully if we can see the image we can help you. What you are trying to do is link to the image on your hard drive signified by the d: in your original post.

You need to upload the image (host) it on a net capable server, there are many free ones, however if you put it on either of these two Image hosting, free photo sharing & video sharing at Photobucket http://imageshack.us/

It means we can help you.

blackmedusa · Dec 2, 2007, 10:13 PM

A yes, that was not so smart.
Here it is.
2mc.be
These small blocks....

**temeteus82** · Dec 2, 2007, 10:20 PM

that could be because overheating ... can you check you cards temperatures?
You can use ATi Tool or ATi Tray Tools to get that info.

Dyre Straits · Dec 2, 2007, 10:25 PM

It would also be a big help if you would provide the system specs of your PC. Motherboard? CPU? RAM? PSU? etc. Especially the PSU. We need detailed information on it, please.

blackmedusa · Dec 2, 2007, 10:26 PM

ATI toool shows me:
GPU 76°C
chip: 44°C

standard core and mem speed (520/560)
vent runs dust free no dust copper channels etc.

....???

Dyre Straits · Dec 2, 2007, 10:31 PM

Is that 76C at idle? If so, it will definitely be overheating when you start up a 3D game. Be sure to check that the fan is working and that the area is clear of any obstruction. You may want to leave the side cover off and place a small desk fan blowing directly at your card. If it's the card, you need to get with wherever you got it from and get it exchanged.

blackmedusa · Dec 2, 2007, 10:37 PM

Well here are my systems spec's

MB ASUS A7N8X-X
CPU: Athlon XP2600+
RAM: 1 GB (2*512mB )
PSU: A OPEN 400W (Z400-08FC)

mike2h · Dec 2, 2007, 10:38 PM

we need your temp under stress. if you havent already get a can of compressed air & blow out the card cooler(&everything else while you are at it

).
fyi artifacts are usually caused by three probs - if they are happening in all games- card heat, bad card, power to the card issues.

blackmedusa · Dec 2, 2007, 10:39 PM

Dyre Straits,

No idle its about 42°C / 36°C

blackmedusa · Dec 2, 2007, 10:41 PM

I don't see these artefacts in the ATITOOL 3D view even not when i overclock.....

Dyre Straits · Dec 2, 2007, 10:44 PM

Quote:

Originally Posted by blackmedusa

Well here are my systems spec's

MB ASUS A7N8X-X
CPU: Athlon XP2600+
RAM: 1 GB (2*512mB )
PSU: A OPEN 400W (Z400-08FC)

According to the specs on that PSU http://global.aopen.com/products_spec.aspx

+12V-1 = 10A
+12V-2 = 13A

...there's not enough AMPS on the +12V rail for the video card. You need a PSU that has at least 20A or more to sustain the power to the video card. So, it could well be that your card is underpowered and not able to work properly.

blackmedusa · Dec 2, 2007, 10:49 PM

Mike2H:
I logged temps during the ATI double cross demo
Temps don't look too extreme to me..

2007-12-02 23:44:55 I Temperature: GPU: 41.3°C GPU environment: 36.0°C
2007-12-02 23:45:05 I Temperature: GPU: 41.1°C GPU environment: 36.0°C
2007-12-02 23:45:15 I Temperature: GPU: 41.3°C GPU environment: 36.0°C
2007-12-02 23:45:25 I Temperature: GPU: 55.4°C GPU environment: 36.0°C
2007-12-02 23:45:35 I Temperature: GPU: 57.5°C GPU environment: 36.0°C
2007-12-02 23:45:45 I Temperature: GPU: 57.5°C GPU environment: 37.0°C
2007-12-02 23:45:55 I Temperature: GPU: 64.4°C GPU environment: 37.0°C
2007-12-02 23:46:05 I Temperature: GPU: 64.4°C GPU environment: 39.0°C
2007-12-02 23:46:15 I Temperature: GPU: 68.4°C GPU environment: 39.0°C
2007-12-02 23:46:25 I Temperature: GPU: 68.4°C GPU environment: 41.0°C
2007-12-02 23:46:35 I Temperature: GPU: 70.4°C GPU environment: 41.0°C
2007-12-02 23:46:45 I Temperature: GPU: 70.4°C GPU environment: 42.0°C
2007-12-02 23:46:55 I Temperature: GPU: 70.6°C GPU environment: 42.0°C
2007-12-02 23:47:05 I Temperature: GPU: 70.6°C GPU environment: 43.0°C
2007-12-02 23:47:15 I Temperature: GPU: 70.3°C GPU environment: 43.0°C
2007-12-02 23:47:25 I Temperature: GPU: 70.3°C GPU environment: 44.0°C
2007-12-02 23:47:35 I Temperature: GPU: 70.8°C GPU environment: 44.0°C
2007-12-02 23:47:45 I Temperature: GPU: 52.8°C GPU environment: 44.0°C

Dyre Straits · Dec 2, 2007, 10:51 PM

Just get you a much better PSU. I think it will solve the problems.

blackmedusa · Dec 2, 2007, 10:55 PM

He Dyre straits,
Hmm that could be an obvious reason. If it wants more than what the 12V line can supply i should measure a Voltage drop on the Vcc pin not ?, i'll check it out

blackmedusa · Dec 2, 2007, 11:24 PM

I don't think it's the power supply.

To be sure i connected a separate PSU (Q-TEC PSU 450W) that can give 16A on +12V
So only the X800 XT to this PSU
Idle Vcc: 11,96 V
under load Vcc: 11,94 V

Nope, it's not the PSU....

Dyre Straits · Dec 2, 2007, 11:57 PM

It's not the voltage, but the AMPs that provide the needed power. You need to test with a PSU that provides no less than 20A. 28A would be better.

Good luck!

blackmedusa · Dec 3, 2007, 12:23 AM

Dyre Straits,

??? 20A would mean: 20x12 = 240 W power consumption of the X800XT only ??

Dyre Straits · Dec 3, 2007, 12:31 AM

Quote:

Originally Posted by blackmedusa

Dyre Straits,

??? 20A would mean: 20x12 = 240 W power consumption of the X800XT only ??

You've already ruled out temperatures, right?

Your call.

mike2h · Dec 3, 2007, 12:39 AM

temp is fine. that card soes not have high power req. so if you hooked up a seperate psu just for card it should do fine. bty you did bridge that 2nd psu so that it turned on rt?

i know this sounds silly but try pulling the card , cleaning the contacts with alcohol, reinsert - making sure its in there firmally, & try again.
also, do you have a buddy who would lend you a card? if so try that, should tell us everything we need to know.

PandaZ3 · Dec 3, 2007, 01:54 AM

Yes don't pay attention to the Watts, but the Amps

blackmedusa · Dec 3, 2007, 10:22 PM

Quote:

Originally Posted by Dyre Straits

Just get you a much better PSU. I think it will solve the problems.

Well, these artefacts just show with the ATI demo's like double cross and dangerous curves.

e.g. Halflife 2, or C&C3 or DOOM3 don't show this also not at full option.

But, i have a game i still like (TAW) and he has it too !

mike2h · Dec 3, 2007, 11:16 PM

has this card always acted like this or is it new behavior?

kn00tcn · Dec 4, 2007, 11:05 AM

i had my x800xtpe for a year running on 14A generic 420w psu, never had any artifacts (only flickering of polygons when overclocking too far, same for my 9800pro)

a few min of overclocked load on my weak psu, & i'd freeze, but not artifact

oh & i've reached 93 degrees without problems

hm what if.. the heatsink isnt on all of the chip, & the ati demos use some rarely used area of the chip (or maybe that's just a crazy theory)

& have you played with catalyst AI being off/on?

EDIT: does it artifact instantly or over time?

blackmedusa · Dec 4, 2007, 10:19 PM

Hi kn00tcn / mike2h
it always did this fro these demo's and it is not random. The artefact (flickering small blocks) show up at the same place on the screen, so they don't move with the 3D graphics.
I get crazy of it and i think it is happening since i run directx9.0
I remember that when i used the opengl driver for a game (unreal?... i'm not sure, i will re install it to check) it does not show but with direct3D it shows ...
Could directx9.0c be an issue with the X800XT.
I currently use the omega drivers as they seem to work better with AGP cards (mine is a AGP version).
I'll not sleep before i find out what this is about...

Quote:

Originally Posted by kn00tcn

i had my x800xtpe for a year running on 14A generic 420w psu, never had any artifacts (only flickering of polygons when overclocking too far, same for my 9800pro)

a few min of overclocked load on my weak psu, & i'd freeze, but not artifact

oh & i've reached 93 degrees without problems

hm what if.. the heatsink isnt on all of the chip, & the ati demos use some rarely used area of the chip (or maybe that's just a crazy theory)

& have you played with catalyst AI being off/on?

EDIT: does it artifact instantly or over time?

kn00tcn · Dec 5, 2007, 03:42 AM

have you reinstalled the latest directx?

hm if they stay in the same place, that sounds like driver/dx issue

Dec 2, 2007, 09:36 PM	#1
blackmedusa DriverHeaven Newbie Join Date: Dec 2007 Posts: 12 Rep Power: 0	Screen artefacts with Saphire X800XT PE Does anybody has an idea what could be the cause of the below artefacts ???? [img]d:\X800XT artefacts.jpg[/img] I'm running XP with directx 9.0C I've tried all catalyst driver versions etc ect. Any idea ????

Dec 2, 2007, 10:13 PM	Thread Starter #4
blackmedusa DriverHeaven Newbie Join Date: Dec 2007 Posts: 12 Rep Power: 0	A yes, that was not so smart. Here it is. 2mc.be These small blocks.... Last edited by blackmedusa; Dec 2, 2007 at 10:17 PM. Reason: mistake

Dec 2, 2007, 10:38 PM	#10
mike2h DriverHeaven Extreme Member Join Date: Nov 2002 Location: norcal Posts: 6,483 Rep Power: 91 System Specs	we need your temp under stress. if you havent already get a can of compressed air & blow out the card cooler(&everything else while you are at it). fyi artifacts are usually caused by three probs - if they are happening in all games- card heat, bad card, power to the card issues. __________________

Dec 3, 2007, 12:39 AM	#21
mike2h DriverHeaven Extreme Member Join Date: Nov 2002 Location: norcal Posts: 6,483 Rep Power: 91 System Specs	temp is fine. that card soes not have high power req. so if you hooked up a seperate psu just for card it should do fine. bty you did bridge that 2nd psu so that it turned on rt? i know this sounds silly but try pulling the card , cleaning the contacts with alcohol, reinsert - making sure its in there firmally, & try again. also, do you have a buddy who would lend you a card? if so try that, should tell us everything we need to know. __________________

Dec 3, 2007, 01:54 AM	#22
PandaZ3 HardwareHeaven Senior Member Join Date: Nov 2002 Location: Cornelius, Oregon Posts: 419 Rep Power: 0	Yes don't pay attention to the Watts, but the Amps __________________ It has to be Plugged In? To electricity? Video cards in house, 5770, 4650, HD 3870, X1950 XTX, X1900 XTX, X1900 XT and X1900 Crossfire, 2 X1800 XT's, X850 Pro, X800 Pro, AIW 9600XT, 9600 Pro, 9550 SE, 9200, 7000. XFX 6800 GS

Dec 2, 2007, 10:09 PM	#3
Skull Boney Admin Join Date: Nov 2003 Location: somewhere over the rainbow Posts: 659 Rep Power: 59	@thread starter. welcome aboard. Hopefully if we can see the image we can help you. What you are trying to do is link to the image on your hard drive signified by the d: in your original post. You need to upload the image (host) it on a net capable server, there are many free ones, however if you put it on either of these two Image hosting, free photo sharing & video sharing at Photobucket http://imageshack.us/ It means we can help you.

Dec 2, 2007, 10:26 PM	Thread Starter #7
blackmedusa DriverHeaven Newbie Join Date: Dec 2007 Posts: 12 Rep Power: 0	ATI toool shows me: GPU 76°C chip: 44°C standard core and mem speed (520/560) vent runs dust free no dust copper channels etc. ....???

Dec 2, 2007, 10:37 PM	Thread Starter #9
blackmedusa DriverHeaven Newbie Join Date: Dec 2007 Posts: 12 Rep Power: 0	Well here are my systems spec's MB ASUS A7N8X-X CPU: Athlon XP2600+ RAM: 1 GB (2*512mB ) PSU: A OPEN 400W (Z400-08FC)

Dec 2, 2007, 10:39 PM	Thread Starter #11
blackmedusa DriverHeaven Newbie Join Date: Dec 2007 Posts: 12 Rep Power: 0	Dyre Straits, No idle its about 42°C / 36°C

Dec 2, 2007, 10:41 PM	Thread Starter #12
blackmedusa DriverHeaven Newbie Join Date: Dec 2007 Posts: 12 Rep Power: 0	I don't see these artefacts in the ATITOOL 3D view even not when i overclock.....

Dec 2, 2007, 10:49 PM	Thread Starter #14
blackmedusa DriverHeaven Newbie Join Date: Dec 2007 Posts: 12 Rep Power: 0	Mike2H: I logged temps during the ATI double cross demo Temps don't look too extreme to me.. 2007-12-02 23:44:55 I Temperature: GPU: 41.3°C GPU environment: 36.0°C 2007-12-02 23:45:05 I Temperature: GPU: 41.1°C GPU environment: 36.0°C 2007-12-02 23:45:15 I Temperature: GPU: 41.3°C GPU environment: 36.0°C 2007-12-02 23:45:25 I Temperature: GPU: 55.4°C GPU environment: 36.0°C 2007-12-02 23:45:35 I Temperature: GPU: 57.5°C GPU environment: 36.0°C 2007-12-02 23:45:45 I Temperature: GPU: 57.5°C GPU environment: 37.0°C 2007-12-02 23:45:55 I Temperature: GPU: 64.4°C GPU environment: 37.0°C 2007-12-02 23:46:05 I Temperature: GPU: 64.4°C GPU environment: 39.0°C 2007-12-02 23:46:15 I Temperature: GPU: 68.4°C GPU environment: 39.0°C 2007-12-02 23:46:25 I Temperature: GPU: 68.4°C GPU environment: 41.0°C 2007-12-02 23:46:35 I Temperature: GPU: 70.4°C GPU environment: 41.0°C 2007-12-02 23:46:45 I Temperature: GPU: 70.4°C GPU environment: 42.0°C 2007-12-02 23:46:55 I Temperature: GPU: 70.6°C GPU environment: 42.0°C 2007-12-02 23:47:05 I Temperature: GPU: 70.6°C GPU environment: 43.0°C 2007-12-02 23:47:15 I Temperature: GPU: 70.3°C GPU environment: 43.0°C 2007-12-02 23:47:25 I Temperature: GPU: 70.3°C GPU environment: 44.0°C 2007-12-02 23:47:35 I Temperature: GPU: 70.8°C GPU environment: 44.0°C 2007-12-02 23:47:45 I Temperature: GPU: 52.8°C GPU environment: 44.0°C

Dec 2, 2007, 10:55 PM	Thread Starter #16
blackmedusa DriverHeaven Newbie Join Date: Dec 2007 Posts: 12 Rep Power: 0	He Dyre straits, Hmm that could be an obvious reason. If it wants more than what the 12V line can supply i should measure a Voltage drop on the Vcc pin not ?, i'll check it out

Dec 2, 2007, 11:24 PM	Thread Starter #17
blackmedusa DriverHeaven Newbie Join Date: Dec 2007 Posts: 12 Rep Power: 0	I don't think it's the power supply. To be sure i connected a separate PSU (Q-TEC PSU 450W) that can give 16A on +12V So only the X800 XT to this PSU Idle Vcc: 11,96 V under load Vcc: 11,94 V Nope, it's not the PSU....

Dec 3, 2007, 12:23 AM	Thread Starter #19
blackmedusa DriverHeaven Newbie Join Date: Dec 2007 Posts: 12 Rep Power: 0	Dyre Straits, ??? 20A would mean: 20x12 = 240 W power consumption of the X800XT only ??

Dec 3, 2007, 11:16 PM	#24
mike2h DriverHeaven Extreme Member Join Date: Nov 2002 Location: norcal Posts: 6,483 Rep Power: 91 System Specs	has this card always acted like this or is it new behavior? __________________

Dec 4, 2007, 11:05 AM	#25
kn00tcn DriverHeaven Senior Member Join Date: Jun 2006 Location: Toronto Posts: 649 Rep Power: 0 System Specs	i had my x800xtpe for a year running on 14A generic 420w psu, never had any artifacts (only flickering of polygons when overclocking too far, same for my 9800pro) a few min of overclocked load on my weak psu, & i'd freeze, but not artifact oh & i've reached 93 degrees without problems hm what if.. the heatsink isnt on all of the chip, & the ati demos use some rarely used area of the chip (or maybe that's just a crazy theory) & have you played with catalyst AI being off/on? EDIT: does it artifact instantly or over time? __________________ http://www.kn00tcn.net/site/ati-catalyst-profiles/ http://www.kn00tcn.net/FPSLimiter.rar

Dec 5, 2007, 03:42 AM	#27
kn00tcn DriverHeaven Senior Member Join Date: Jun 2006 Location: Toronto Posts: 649 Rep Power: 0 System Specs	have you reinstalled the latest directx? hm if they stay in the same place, that sounds like driver/dx issue __________________ http://www.kn00tcn.net/site/ati-catalyst-profiles/ http://www.kn00tcn.net/FPSLimiter.rar