GigaByte Radeon HD 3870...and i need help...

guliwer19 · Feb 9, 2008, 03:02 PM

Hello i hope someone can help me.....so here we go....
i bought radeon hd 3870 512 ddr4 .. and my monitor doesn't turn on when i plug the monitor to my card with dvi cable but my monitor works fine with the analog cable..and now my old card was gefore 7600GS with dvi connection and my LCD 19'' worked fine on geforce 8800 it's working fine to but just only on this one type of card it isn;t working my monitor is prestigio 19'' with specification:

Resolution Horizontal Frequency (KHz) Vertical Frequency (Hz)
1280X1024 (60Hz) 64.0KHz 60.0Hz
1280X1024 (75Hz) 80.0KHz 75.0Hz
Contrast Ratio 500 : 1(Typical)
Response Time 16 ms(Typical) i know quite low but should be workin..
i tried diferent cables dvi but it works only on analog cable and this card was tested ok 22'' LG monitor LCD 2 ms 5000:1 and worked fine so what can i do to work it out exept of buying a new monitor
i called to my serwis and they sad that the card must be proper setting and it will be fine but i can;t fin it
best regards for all of You and hopeing that someone will help me omega drivers are instaled the latest........

**temeteus82** · Feb 9, 2008, 03:23 PM

Hi!
Does the screens power led turn orange when your card is connected? Is the dvi input selected from the lcd's settings? And make sure that the dvi cable is connected correctly.

guliwer19 · Feb 9, 2008, 04:28 PM

Hello!
The screens power led is always red when the dvi is connected i can't enter the settings of lcd when i am on the dvi cable and the cable is inserted correctly it was tested on two different dvi cables

H82LUZ · Feb 12, 2008, 07:39 AM

Witch DVI are you using?

sorry witch DVI port on the card are you using...only one supports digital connections.

guliwer19 · Feb 14, 2008, 08:05 AM

There are 2 dvi ports in the graphic card and both didn' worked.........

Matt · Feb 16, 2008, 11:37 AM

If the DVI is connected do you get the BIOS post screen when you first turn the PC on?

If you do, you may just have a driver problem in windows.

If you don't their was a problem with older ATi cards which i had, which resulted in sending the card back for a refund for me.
See this link.
AMD Customer Care

Feb 9, 2008, 03:02 PM	#1
guliwer19 DriverHeaven Newbie Join Date: Feb 2008 Location: Poland Posts: 7 Rep Power: 0	GigaByte Radeon HD 3870...and i need help... Hello i hope someone can help me.....so here we go.... i bought radeon hd 3870 512 ddr4 .. and my monitor doesn't turn on when i plug the monitor to my card with dvi cable but my monitor works fine with the analog cable..and now my old card was gefore 7600GS with dvi connection and my LCD 19'' worked fine on geforce 8800 it's working fine to but just only on this one type of card it isn;t working my monitor is prestigio 19'' with specification: Resolution Horizontal Frequency (KHz) Vertical Frequency (Hz) 1280X1024 (60Hz) 64.0KHz 60.0Hz 1280X1024 (75Hz) 80.0KHz 75.0Hz Contrast Ratio 500 : 1(Typical) Response Time 16 ms(Typical) i know quite low but should be workin.. i tried diferent cables dvi but it works only on analog cable and this card was tested ok 22'' LG monitor LCD 2 ms 5000:1 and worked fine so what can i do to work it out exept of buying a new monitor i called to my serwis and they sad that the card must be proper setting and it will be fine but i can;t fin it best regards for all of You and hopeing that someone will help me omega drivers are instaled the latest........

Feb 12, 2008, 07:39 AM	#4
H82LUZ HardwareHeaven Lover Join Date: Jan 2004 Location: Cobourg ,Ontario ,Canada Posts: 114 Rep Power: 55 System Specs	Witch DVI are you using? sorry witch DVI port on the card are you using...only one supports digital connections. __________________

Feb 16, 2008, 11:37 AM	#6
Matt Techy Bloke Wasting Time Join Date: May 2002 Location: England UK Posts: 106 Rep Power: 0	If the DVI is connected do you get the BIOS post screen when you first turn the PC on? If you do, you may just have a driver problem in windows. If you don't their was a problem with older ATi cards which i had, which resulted in sending the card back for a refund for me. See this link. AMD Customer Care __________________ Add your System spec Here

Feb 9, 2008, 04:28 PM	Thread Starter #3
guliwer19 DriverHeaven Newbie Join Date: Feb 2008 Location: Poland Posts: 7 Rep Power: 0	Hello! The screens power led is always red when the dvi is connected i can't enter the settings of lcd when i am on the dvi cable and the cable is inserted correctly it was tested on two different dvi cables

Feb 14, 2008, 08:05 AM	Thread Starter #5
guliwer19 DriverHeaven Newbie Join Date: Feb 2008 Location: Poland Posts: 7 Rep Power: 0	There are 2 dvi ports in the graphic card and both didn' worked.........