ATI Mobility Radeon HD 3650 crash problem

meroglu · Dec 24, 2008, 12:26 PM

Hi all , before posting here I tried several things to solve my problem but could not

I play an MMORPG game Silkroad Online for years , given a new laptop from my company HP Elitebook 8510p which has ATI Mobility Radeon HD 3650 on it . I tried to play the game and see that when trying to open the second client with a sub-program it crashes . I do the same thing easily with PC at home which has ATI Radeon X1650 Pro .

I give the system info below ;
Manufacturer : HP
Mainboard : HP 30E7
Chipset : Mobile Memory Controller Hub
Processor : Intel Mobile Core 2 Duo @ 2266 MHz
Physical Memory : 2048 MB
Video Card : ATI Technologies Inc ATI Mobility Radeon HD 3650
Hard Disk : FUJITSU (160 GB)
DVD-Rom Drive : Optiarc DVD RW AD-7561S
Monitor Type : LGPhilipsLCD LP154WX4-TLAB - 15 inches
Network Card : Intel Corporation Intel Corporation
Network Card : Intel Corporation Intel Corporation
Operating System : Microsoft Windows XP Professional 5.01.2600 Service Pack 3
DirectX : Version 9.0c (Oct 2008)

Video Card info :

General Information :
Manufacturer : ATI Technologies Inc (Hewlett-Packard Company)
Model : ATI Mobility Radeon HD 3650
Bus Type : PCI-Express
Total Memory : 512 MB
Texture Memory : 500 MB
Processor : ATI Radeon Graphics Processor (0x9591)
Converter : Internal DAC(400MHz)
Refresh Rate (min/max) : 60/200 Hz

GPU Information :
Number of GPU : 1
Memory Type : SDRAM
Pixel Shader Version : 3.0

GPU Configuration :
Technology CrossFire : No

Video Bios Information :
Date : 07/21/08
ID : BK-ATI VER010.088.000.023.029654
Catalyst : 8.503.2.1000

Video card Drivers info ;

General Information :
Place : c:\windows\system32
Driver : ati2dvag.dll
Size : 300 KB ( 307 200 bytes)

Properties :
Version : 6.14.10.6822
Description : ATI Radeon WindowsNT Display Driver
Copyright : Copyright (C) 1998-2004 ATI Technologies Inc.
Original Filename : ati2dvag.dll
Product Name : ATI Radeon WindowsNT Display Driver
Internal Name : ati2dvag.dll
Organisation : ATI Technologies Inc.
Product Version : 6.14.10.6822

is this a driver problem ? and how can I find driver updates for that card? ( HP web site is giving the same driver as installed there is no new one )

Thank You

Liqourice · Dec 24, 2008, 03:29 PM

You can download the latest drivers from ATI and then use the Mobility modder that you can find here on DH.

meroglu · Dec 25, 2008, 07:26 AM

Hi Liqourice , thx for the rply , I tried to do what you mentioned , I downloaded 8.12 Catalyst version for desktop (because there is no driver for mobility ) and then modded it , after uninstall all drivers already installed and then I tried to install modded driver it says it is not compatible with my hardware !! what do I wrong ?
By the way I installed also Directx 9.0c November_redist + DirectxSDK November 2008 nothing changed.

Dec 24, 2008, 12:26 PM	#1
meroglu DriverHeaven Newbie Join Date: Dec 2008 Posts: 2 Rep Power: 0	ATI Mobility Radeon HD 3650 crash problem Hi all , before posting here I tried several things to solve my problem but could not I play an MMORPG game Silkroad Online for years , given a new laptop from my company HP Elitebook 8510p which has ATI Mobility Radeon HD 3650 on it . I tried to play the game and see that when trying to open the second client with a sub-program it crashes . I do the same thing easily with PC at home which has ATI Radeon X1650 Pro . I give the system info below ; Manufacturer : HP Mainboard : HP 30E7 Chipset : Mobile Memory Controller Hub Processor : Intel Mobile Core 2 Duo @ 2266 MHz Physical Memory : 2048 MB Video Card : ATI Technologies Inc ATI Mobility Radeon HD 3650 Hard Disk : FUJITSU (160 GB) DVD-Rom Drive : Optiarc DVD RW AD-7561S Monitor Type : LGPhilipsLCD LP154WX4-TLAB - 15 inches Network Card : Intel Corporation Intel Corporation Network Card : Intel Corporation Intel Corporation Operating System : Microsoft Windows XP Professional 5.01.2600 Service Pack 3 DirectX : Version 9.0c (Oct 2008) Video Card info : General Information : Manufacturer : ATI Technologies Inc (Hewlett-Packard Company) Model : ATI Mobility Radeon HD 3650 Bus Type : PCI-Express Total Memory : 512 MB Texture Memory : 500 MB Processor : ATI Radeon Graphics Processor (0x9591) Converter : Internal DAC(400MHz) Refresh Rate (min/max) : 60/200 Hz GPU Information : Number of GPU : 1 Memory Type : SDRAM Pixel Shader Version : 3.0 GPU Configuration : Technology CrossFire : No Video Bios Information : Date : 07/21/08 ID : BK-ATI VER010.088.000.023.029654 Catalyst : 8.503.2.1000 Video card Drivers info ; General Information : Place : c:\windows\system32 Driver : ati2dvag.dll Size : 300 KB ( 307 200 bytes) Properties : Version : 6.14.10.6822 Description : ATI Radeon WindowsNT Display Driver Copyright : Copyright (C) 1998-2004 ATI Technologies Inc. Original Filename : ati2dvag.dll Product Name : ATI Radeon WindowsNT Display Driver Internal Name : ati2dvag.dll Organisation : ATI Technologies Inc. Product Version : 6.14.10.6822 is this a driver problem ? and how can I find driver updates for that card? ( HP web site is giving the same driver as installed there is no new one ) Thank You

Dec 24, 2008, 03:29 PM	#2
Liqourice HardwareHeaven Senior Member Join Date: Nov 2005 Location: Stockholm Posts: 1,690 Rep Power: 98 System Specs	Re: ATI Mobility Radeon HD 3650 crash problem You can download the latest drivers from ATI and then use the Mobility modder that you can find here on DH.

Dec 25, 2008, 07:26 AM	Thread Starter #3
meroglu DriverHeaven Newbie Join Date: Dec 2008 Posts: 2 Rep Power: 0	Re: ATI Mobility Radeon HD 3650 crash problem Hi Liqourice , thx for the rply , I tried to do what you mentioned , I downloaded 8.12 Catalyst version for desktop (because there is no driver for mobility ) and then modded it , after uninstall all drivers already installed and then I tried to install modded driver it says it is not compatible with my hardware !! what do I wrong ? By the way I installed also Directx 9.0c November_redist + DirectxSDK November 2008 nothing changed.