9800 pro driver problem

Zamo · Jun 21, 2004, 07:32 PM

Hi,

I installed the new 4.6 ati drivers on my computer but when i restart i get the following error message....

"The Ati control panel failed to initialize because no ati driver is installed, or Ati driver is not working properly. The Ati control panel will now exit"

Now, when i look in device manager my graphics card is listed as unknown with a yellow exclaimation. In properties it say the following...

This device cannot start. (Code 10)

I have tried reinstalling the driver and i still get the same problem.
I have also tried driver cleaner 2.

Thanks

Ok i have just did drive cleaner 2 again, and have managed to get rid of the ati drivers and the above mentioned error message on start up.

However, now in device manager, my 9800 pro is still listed as unknown, and in properties it now says this.......

Windows cannot start this hardware because its configuration information (in the registry) is incomplete or damaged (code 19).

Help appreciated.

Jalle64 · Jun 21, 2004, 08:05 PM

Hello! Wellcome to DH!

Well do you have the mobo/chipset drivers installed? (VIA Hyperion or NVIDIA Nforce or INTEL or SIS)? If not check for that drivers and install them!

If that not helps IÂ´ll need some more specs on you current hardwaresetup/specs!

Edit: Have you had any NVIDA card previous to this one? If so find a drivercleaner and run tat before you install the ATi drivers

Zamo · Jun 21, 2004, 08:24 PM

I did have a geforce in while my card was being tested, i put my 9800pro back in and all was working with the 4.5 drivers, then when i tried to install 4.6 it all happened.

I have tried driver cleaner 2. Still getting problems see my edit in above post.

My specs are.

2.8 p4 800Fsb
Asus P4P800-VM Mobo
1.5GB DDR400
Seagate Barracuda 80Gb Sata
Windows XP Pro SP1
Sapphire 9800pro 128Mb

I have just tried regvac to try and fix my registry, no luck

Jalle64 · Jun 21, 2004, 08:43 PM

Do try to install these one more time!

http://www.asus.com/support/download...03.zip~zaqwedc

Zamo · Jun 21, 2004, 08:49 PM

Ok did that still the same.

Windows just doesnt recognise the card, and the auto add hardware wizard doesnt even start.

Jalle64 · Jun 21, 2004, 08:58 PM

Looks like you gonna have to reformat and try again!

Windows, sp1, updates, mobo/chipset, dx9b and finally the driver you prefere!

Good luck!

Chaos · Jun 21, 2004, 09:24 PM

well there is a way to get around the issue but it involves regedit.

If you decide to try it "DO SO AT YOUR OWN RISK" but it has worked for me

First thing to do is export your current registry to a safe place so that you have a valid backup of it.

Next navigate to this key in the registry:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Video

Once there you will see entries similar to the following:

{15AC165D-5A4F-4E2E-864B-AFB74F36096D}
{9576D1D2-B65D-4E82-AF85-C8509AE0A978}

Those keys will have to be deleted

Once you delete them all and reboot Windows will revert back to 640x480 8bit color

Now install the new video card drivers.

Remember if you "DO NOT" back up your registry first and happen to delete the wrong keys myself or DH can in no way be held responsible

**Roadee** · Jun 21, 2004, 09:42 PM

Just something for you to check........I noticed that your MB has onboard video.......do you have it set right in the BIOS?

Zamo · Jun 21, 2004, 09:48 PM

Ok i edited the registry and it did revert back to the lowest resolution.

However when i tried to install the drivers i got the error.............

ERROR: No GUID on video section.

Will it fix if i format and reinstall windows?

Chaos · Jun 21, 2004, 09:54 PM

try safe mode

Also look into your BIOS and confirm the you do not have any onboard video devices enabled and the Primary Display adapter is set to AGP not PCI

if that fails then a fresh install will fix things

Zamo · Jun 22, 2004, 05:05 PM

Ok i formatted and reinstalled windows and all is well.

Chaos · Jun 22, 2004, 06:15 PM

good to hear even though it ended up involving a format and frsh install. I never mind taking that route myself either since things run so nice after a fresh install

Jun 21, 2004, 07:32 PM	#1
Zamo DriverHeaven Newbie Join Date: Mar 2004 Posts: 10 Rep Power: 0	9800 pro driver problem Hi, I installed the new 4.6 ati drivers on my computer but when i restart i get the following error message.... "The Ati control panel failed to initialize because no ati driver is installed, or Ati driver is not working properly. The Ati control panel will now exit" Now, when i look in device manager my graphics card is listed as unknown with a yellow exclaimation. In properties it say the following... This device cannot start. (Code 10) I have tried reinstalling the driver and i still get the same problem. I have also tried driver cleaner 2. Thanks Ok i have just did drive cleaner 2 again, and have managed to get rid of the ati drivers and the above mentioned error message on start up. However, now in device manager, my 9800 pro is still listed as unknown, and in properties it now says this....... Windows cannot start this hardware because its configuration information (in the registry) is incomplete or damaged (code 19). Help appreciated. Last edited by Zamo; Jun 21, 2004 at 07:58 PM.

Jun 21, 2004, 08:05 PM	#2
Jalle64 DriverHeaven Lover Join Date: May 2003 Location: Sweden Posts: 231 Rep Power: 0	Hello! Wellcome to DH! Well do you have the mobo/chipset drivers installed? (VIA Hyperion or NVIDIA Nforce or INTEL or SIS)? If not check for that drivers and install them! If that not helps IÂ´ll need some more specs on you current hardwaresetup/specs! Edit: Have you had any NVIDA card previous to this one? If so find a drivercleaner and run tat before you install the ATi drivers __________________ Stalin were so old that he was standing there Le(a)ni´n!

Jun 21, 2004, 08:24 PM	Thread Starter #3
Zamo DriverHeaven Newbie Join Date: Mar 2004 Posts: 10 Rep Power: 0	I did have a geforce in while my card was being tested, i put my 9800pro back in and all was working with the 4.5 drivers, then when i tried to install 4.6 it all happened. I have tried driver cleaner 2. Still getting problems see my edit in above post. My specs are. 2.8 p4 800Fsb Asus P4P800-VM Mobo 1.5GB DDR400 Seagate Barracuda 80Gb Sata Windows XP Pro SP1 Sapphire 9800pro 128Mb I have just tried regvac to try and fix my registry, no luck Last edited by Zamo; Jun 21, 2004 at 08:38 PM.

Jun 21, 2004, 08:43 PM	#4
Jalle64 DriverHeaven Lover Join Date: May 2003 Location: Sweden Posts: 231 Rep Power: 0	Do try to install these one more time! http://www.asus.com/support/download...03.zip~zaqwedc __________________ Stalin were so old that he was standing there Le(a)ni´n!

Jun 21, 2004, 08:58 PM	#6
Jalle64 DriverHeaven Lover Join Date: May 2003 Location: Sweden Posts: 231 Rep Power: 0	Looks like you gonna have to reformat and try again! Windows, sp1, updates, mobo/chipset, dx9b and finally the driver you prefere! Good luck! __________________ Stalin were so old that he was standing there Le(a)ni´n!

Jun 21, 2004, 08:49 PM	Thread Starter #5
Zamo DriverHeaven Newbie Join Date: Mar 2004 Posts: 10 Rep Power: 0	Ok did that still the same. Windows just doesnt recognise the card, and the auto add hardware wizard doesnt even start.

Jun 21, 2004, 09:24 PM	#7
Chaos Number Nine Join Date: May 2002 Location: Nova Scotia Posts: 5,269 Rep Power: 165 System Specs	well there is a way to get around the issue but it involves regedit. If you decide to try it "DO SO AT YOUR OWN RISK" but it has worked for me First thing to do is export your current registry to a safe place so that you have a valid backup of it. Next navigate to this key in the registry: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Video Once there you will see entries similar to the following: {15AC165D-5A4F-4E2E-864B-AFB74F36096D} {9576D1D2-B65D-4E82-AF85-C8509AE0A978} Those keys will have to be deleted Once you delete them all and reboot Windows will revert back to 640x480 8bit color Now install the new video card drivers. Remember if you "DO NOT" back up your registry first and happen to delete the wrong keys myself or DH can in no way be held responsible __________________

Jun 21, 2004, 09:42 PM	#8
Roadee Never forgotten Join Date: Aug 2002 Location: Rest In peace, Joe. Posts: 2,198 Rep Power: 67	Just something for you to check........I noticed that your MB has onboard video.......do you have it set right in the BIOS? __________________ We are born naked, wet, and hungry. Then things get worse.

Jun 21, 2004, 09:48 PM	Thread Starter #9
Zamo DriverHeaven Newbie Join Date: Mar 2004 Posts: 10 Rep Power: 0	Ok i edited the registry and it did revert back to the lowest resolution. However when i tried to install the drivers i got the error............. ERROR: No GUID on video section. Will it fix if i format and reinstall windows?

Jun 21, 2004, 09:54 PM	#10
Chaos Number Nine Join Date: May 2002 Location: Nova Scotia Posts: 5,269 Rep Power: 165 System Specs	try safe mode Also look into your BIOS and confirm the you do not have any onboard video devices enabled and the Primary Display adapter is set to AGP not PCI if that fails then a fresh install will fix things __________________

Jun 22, 2004, 05:05 PM	Thread Starter #11
Zamo DriverHeaven Newbie Join Date: Mar 2004 Posts: 10 Rep Power: 0	Ok i formatted and reinstalled windows and all is well.

Jun 22, 2004, 06:15 PM	#12
Chaos Number Nine Join Date: May 2002 Location: Nova Scotia Posts: 5,269 Rep Power: 165 System Specs	good to hear even though it ended up involving a format and frsh install. I never mind taking that route myself either since things run so nice after a fresh install __________________