Asus EAX800XTPE on DFI SLI-DR - Asus Software problems

pgamble · Feb 21, 2005, 11:22 AM

Hi guys

My DFI builds is now running almost perfectly (unfortunately I have my memory running CPC disabled for the time being).

The only problem I have is with the graphics card.

2 things really ...

1. The first gold strip on the edge connector (closest to the back plate) on the front of the card is an L shape (i.e. straight down like the others but with a little perpendicular leg at the bottom of the strip pointing to the back plate). The strip is also a couple of mm shorter than all the other strips.

Is this normal ?

2. I didn't use the Asus driver disk to start with. I installed XP Pro, then SP2, then all the DFI drivers and finally downloaded the Asus 808 drivers off the net. I installed these drivers ok. I then downloaded the latest Smartdoc - 460. I double clicked on it to install ... the extraction process started and shortly after the PC hung (no mouse movement). 20 seconds later the PC rebooted.

Upon reboot, there was a 'serious error' dialogue came up and was a system error in the ev log. Here are the details :

BCCode:100000ea BCP1:862F1620 BCP2:86214908 BCP3: F7A1BCB4 BCP4:00000001 OsVer:5-1-2600 SP:2_0 Product:256_1

System log showed an System Error on 4 of the occasions - not all of the reboots.

Details were - Category (102), Event Id 1003.

Error code 100000ea, parameter1 862f1620, parameter2 86214908, parameter3 f7a1bcb4, parameter4 00000001.

I decided to load and run other tests to see if there was a problem with motherboard, memory, disks, CPU.

These were 3DMark05, PCMark04, AquaMark03. All these ran fine to completion (5836, 4481, 68,724(GFX=10,515 & CPU 9,917).
I then ran the latest memtest for 5 hours .... hit no problems.
I then ran Prime95 benchmark, Torture Test - Heat for 3 hours and Torture Test Blend for 8 hours. No errors or warnings.

I tried putting in the Asus driver CD so I could install the older Smartdoc.
The moment it auto ran .... hit same problem .... frozen mouse .... 20 secs later .... reboot.

I then uninstalled 808 drivers, rebooted and installed the ATI Catalyst (latest from today - 5.2). This installed fine. I rebooted. Then tried Smartdoc 460 .... same hang and reboot.
Did a further clean reboot and then tried to access the driver CD again.
Same hang and reboot.

The machine is rock solid until I present it with the Asus driver CD or try to run Smartdoc.

Anyone have any idea what is going on ....

Paul.

SkyBum · Feb 21, 2005, 12:39 PM

It sounds like the smartdoc issue. I'm not sure what version you need to use but by all means, do NOT use the one that came with your card.

Do a search for "ASUS AX800 XT review Zardon" and you should find an article posted in the review section back in December (i think). I need to do the same cause I cant remember the specifics but the smartdoc app was causing a reboot loop. If I remember correctly, there was a later version which asus sent him which resolved the problem, but I am certain that that is the same issue we have had (My system went competely haywire the moment I launched Smartdoc for the first time).

It's all explained in detail in the review.

EDIT: here is the link to specifics, apparently it is a bios issue not a software issue. I was thinking the software was updated to fix the prob, not the bios. Let me know how it goes..... http://www.hardwareheaven.com/reviews/...aredrivers.htm http://www.hardwareheaven.com/reviews/...aredrivers.htm

Feb 21, 2005, 11:22 AM	#1
pgamble DriverHeaven Newbie Join Date: Feb 2005 Posts: 5 Rep Power: 0	Asus EAX800XTPE on DFI SLI-DR - Asus Software problems Hi guys My DFI builds is now running almost perfectly (unfortunately I have my memory running CPC disabled for the time being). The only problem I have is with the graphics card. 2 things really ... 1. The first gold strip on the edge connector (closest to the back plate) on the front of the card is an L shape (i.e. straight down like the others but with a little perpendicular leg at the bottom of the strip pointing to the back plate). The strip is also a couple of mm shorter than all the other strips. Is this normal ? 2. I didn't use the Asus driver disk to start with. I installed XP Pro, then SP2, then all the DFI drivers and finally downloaded the Asus 808 drivers off the net. I installed these drivers ok. I then downloaded the latest Smartdoc - 460. I double clicked on it to install ... the extraction process started and shortly after the PC hung (no mouse movement). 20 seconds later the PC rebooted. Upon reboot, there was a 'serious error' dialogue came up and was a system error in the ev log. Here are the details : BCCode:100000ea BCP1:862F1620 BCP2:86214908 BCP3: F7A1BCB4 BCP4:00000001 OsVer:5-1-2600 SP:2_0 Product:256_1 System log showed an System Error on 4 of the occasions - not all of the reboots. Details were - Category (102), Event Id 1003. Error code 100000ea, parameter1 862f1620, parameter2 86214908, parameter3 f7a1bcb4, parameter4 00000001. I decided to load and run other tests to see if there was a problem with motherboard, memory, disks, CPU. These were 3DMark05, PCMark04, AquaMark03. All these ran fine to completion (5836, 4481, 68,724(GFX=10,515 & CPU 9,917). I then ran the latest memtest for 5 hours .... hit no problems. I then ran Prime95 benchmark, Torture Test - Heat for 3 hours and Torture Test Blend for 8 hours. No errors or warnings. I tried putting in the Asus driver CD so I could install the older Smartdoc. The moment it auto ran .... hit same problem .... frozen mouse .... 20 secs later .... reboot. I then uninstalled 808 drivers, rebooted and installed the ATI Catalyst (latest from today - 5.2). This installed fine. I rebooted. Then tried Smartdoc 460 .... same hang and reboot. Did a further clean reboot and then tried to access the driver CD again. Same hang and reboot. The machine is rock solid until I present it with the Asus driver CD or try to run Smartdoc. Anyone have any idea what is going on .... Paul. __________________ Lian-Li PC-V1100B, DFI SLI-DR, 3500 Winchester, Mirrored SATA 200GB Baracuda (system), 250GB SATA HDS, CR03 card reader, Asus EAX800XT PE, 1GB (Corsair TwinX1024 3200XLPT), Pioneer DVR108, Sony Floppy, Belking 54g Wi-Fi, Enermax Noisetaker 600W

Feb 21, 2005, 12:39 PM	#2
SkyBum HardwareHeaven Lover Join Date: Oct 2003 Location: Look up! Posts: 234 Rep Power: 0	It sounds like the smartdoc issue. I'm not sure what version you need to use but by all means, do NOT use the one that came with your card. Do a search for "ASUS AX800 XT review Zardon" and you should find an article posted in the review section back in December (i think). I need to do the same cause I cant remember the specifics but the smartdoc app was causing a reboot loop. If I remember correctly, there was a later version which asus sent him which resolved the problem, but I am certain that that is the same issue we have had (My system went competely haywire the moment I launched Smartdoc for the first time). It's all explained in detail in the review. EDIT: here is the link to specifics, apparently it is a bios issue not a software issue. I was thinking the software was updated to fix the prob, not the bios. Let me know how it goes..... http://www.hardwareheaven.com/reviews/...aredrivers.htm http://www.hardwareheaven.com/reviews/...aredrivers.htm __________________ Last edited by SkyBum; Feb 21, 2005 at 12:52 PM.