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-   -   Radeon x800 Pro - Code 10 (http://www.hardwareheaven.com/amd-graphics-cards/75309-radeon-x800-pro-code-10-a.html)

Digital_Ice May 20, 2005 07:36 PM

Radeon x800 Pro - Code 10
have recently finished building myself a lovely new machine...

...but its not working http://www.xpforum.co.uk/forum/image...s/icon_cry.gif

In it I have installed a ATI Radeon X800 Pro.

however... it wont start the drivers.

it installed no problems, but on reboot it defaults back to the default windows drivers (no 3d support etc) and everything card related stops working. i have never been able to get this posh Catalyst Control Center working.

i get this error message on trying to use the CCC:

No ATI graphics driver is installed, or the ATI driver is not functioing properly. Please install the ATI driver appropriate for your hardware.

and in device manager the adapters
Radeon X800 Pro
Radeon X800 Pro Secondary

say this:

This device cannot start. (Code 10)

Click Troubleshoot to start the troubleshooter for this device.

Things I've tried so far:
Installing Drivers from the CD-Rom
Updating Drivers
Installing Drivers From The Internet
Installing Drivers Through The Add New Hardware Wizard
Installing Previous Driver Versions
Disabling Firewire (firewire and x800 were set on IRQ16)
Re-installing Windows XP Pro
Updating Chipset Drivers
Updating the .NET Framework
..and some other things i cant remember...

The_Neon_Cowboy May 21, 2005 07:39 AM

Uninstall .Net, Reinstall.net 1.1, goto windows update and update with all critical updates (.net 1.1 Sp1 will load), reboot ,goto windows update and update with all critical updates again (.net 1.1 sp1 securty update will load)

Uninstall the drivers and control panel, download and run drivercleaner http://www.drivercleaner.net/ clean the ati drivers from your system, install the latest chipset drivers for you board www.sis.com.tw, www.viaarena.com, www.nvidia.com, www.intel, are the most common. reboot, download and install the latest drivers from www.ati.com and install them.

Reboot and see what happens from there

Digital_Ice May 21, 2005 06:46 PM

ok, i've tried everything before, but i have tried again anyway. i followed your advice to the letter.

it still doesnt work.

im completly out of ideas

redsolar May 22, 2005 04:45 AM

What does this screen say?

What OS is it? Have you tried installing the Control Panel version of the driver?

Digital_Ice May 22, 2005 11:35 AM

thats the catalyst isnt it? or is it the advanced section of the display properties?

i cant run the catalyst, i said in my first post that it tells me no drivers are loaded.

ive tried using older versions of the drivers all of them from v3.4 to 5.5

im running xp pro

redsolar May 22, 2005 05:09 PM


Originally Posted by Digital_Ice
thats the catalyst isnt it? or is it the advanced section of the display properties?

i cant run the catalyst, i said in my first post that it tells me no drivers are loaded.

ive tried using older versions of the drivers all of them from v3.4 to 5.5

im running xp pro

The troubleshooting tab will be there, whether you have catalysts installed or not.

Have you tried non-CCC version of the drivers?

germanjulian May 22, 2005 05:35 PM

total reinstall for windows xp = format hard drive

install mobo drives
install graphics drives

see if that works..... last resort option but worked for me ones (had a bad fresh windows install ones).

Digital_Ice May 23, 2005 05:29 PM

ive tried the non-catalyst drivers, no change... i dont think the catlyst is the problem anyway.

how do i get that screen, i cant find it anywhere!!

oh, germanjulian, ive tried a reformat.... twice.

Digital_Ice May 24, 2005 04:50 PM

i bought an PCI Nvidia card to see if that was the problem... and i've got the same problem with this one.... argh....

redsolar May 24, 2005 06:15 PM

Let's start from the beginning:

1. Get DriverCleaner and install it, download all latest updates for it using Internet Update
2. Go to Windows Control Panel, and uninstall ATI Driver, then ATI Control Panel, and then run ATI Software Uninstaller. Only then reboot.
3. Boot into safe mode, and run DriverCleaner, removing everything ATI-related, except ATI IGP.
4. Boot into normal mode, and download all your Chipset software (if any) from the motherboard manufacturer, and install that. Reboot
5. Install Drivers of your choice, but I would suggest Control Panel drivers to begin with, and CCC later, when you sort through it all.

Digital_Ice May 28, 2005 12:05 PM

nope, still doesnt work!

redsolar May 28, 2005 09:23 PM

Get any error messages during installation you can show?

thegave May 29, 2005 02:53 AM

It can't start so I think that needs to be fixed before any drivers can be installed. Have you tried launching in safe mode and using the Hardware Device Manager to uninstall any drivers? Have you tried reseating your videocard? I know with all my radeons the agp connection has been pretty sensitive on my motherboard. Take the card out and put it back in making sure it's fully inserted. Try using the Device Manager to disable and re-enable your videocard.

Digital_Ice May 30, 2005 01:20 AM

no error messages during install, it all goes smoothly.

i have tried re-seating it, but im pretty sure its not that, as i get the exact same problem with the nvidia pci card, makes me think its windows....

its probably service pack 2's fault... although ati recommended i had sp2 installed before installing the card... and i cant remove the damn thing (sodding sp2, too much hassle)

i've tried the safe mode idea, and the device manager idea... didnt work...

argh :confused: :duh: :confused: not happy

BWX May 30, 2005 01:41 AM

If it doesn't work with ANY video card, it might be your mobo chipset drivers.

What I think it is though is that you are mis-configuring something in your MOTHERBOARD BIOS.

Whatever you are doing wrong, it isn't getting changed by a new windows installation.. or you are repeating the mistake every time you reinstall windows.

Automatic updates turned OFF?

-maybe your mobo is faulty??

Robert McClelland May 30, 2005 04:32 AM

Did you make sure you hook up your PSU to your video card?

redsolar May 30, 2005 05:11 PM

I know it may sound a bit too much to make a video card working, but have you tried resintalling the OS yet?

WHat about your chipset drivers? (motherboard drivers) are those up to date?

SP2 should have nothing to do with it being Code 10, since it's definitely a problem with loading the driver, nothing else.

Have you tried a third-party driver, such as Omega drivers instead of the official CATALYST?

Digital_Ice Jun 1, 2005 01:37 PM

i have the latest mobo drivers, i dont think its faulty, as everything works fine (except these drivers).

thegave Jun 1, 2005 05:25 PM

but even a pci videocard doesn't work.. it could be a problem with your bios, have you played around with the settings in there? have a fiddle with things like agp aperture and pci delayed transaction... try restoring default/fail-safe bios settings, try omega's bios optimisations www.omegadriver.net...
that's really, really weird. are you overclocking? it could be an unlocked agp bus running too high...

H3X4D3C1M4L Jun 1, 2005 09:22 PM

The divider wouldnt work well...it'd make it too low

Digital_Ice Jun 2, 2005 01:59 AM

im not overclocking.

i have tried many different versions of the omega drivers and the official drivers.

my motherboard has sod all setting relevent to this that i can change... as a matter of fact, i cant find any.

yes the psu is hooked (plus if it isnt the computer beeps and flashes "warning!" until i shutdown and plug it in)

H3X4D3C1M4L Jun 2, 2005 02:31 AM

Do you think the PSU is feeding it dirty power?

Digital_Ice Jun 2, 2005 02:45 AM


but the nividia pci card had no extra power attachment, fed direct of the board, thus if thats the trouble with the x800 whats the problem with the nvidia?

if it is, how do i fix that?

thegave Jun 2, 2005 09:05 AM

no its not a power issue either.
and if its happening with a pci card... well i don't know what that means. i'd be inclined to say motherboard issue. uhhhhhhhh.. what motherboard are you using? if its an intel, or based on a intel chipset, there are some things you can or should download from the intel website that aren't drivers... there's an INF update utility http://downloadfinder.intel.com/scri...ional&lang=eng, occasionally there are patches for your file system, ide interface etc that aren't really drivers but need to be installed to make everything work. have a look around on the intel site for downloads under your motherboard or chipset and good luck.

oh, yeah. make sure the one in the link works for your chipset... some chipsets require an older version.

H3X4D3C1M4L Jun 2, 2005 04:05 PM

It could be a latency issue on the motherboard, maybe you need the latest BIOS

Digital_Ice Jun 2, 2005 05:39 PM

i have the gigabyte GA-7VT600 1394, i have the latest drivers.

thegave Jun 2, 2005 07:34 PM

did you try the inf utility? a bios upgrade is different you'd have to look on the gigabyte website for that..

H3X4D3C1M4L Jun 2, 2005 08:04 PM

Yeah, PCI latency also affects AGP latency so that might be it.

Digital_Ice Jun 3, 2005 12:15 AM

i have the latest bios.... still doesnt work

H3X4D3C1M4L Jun 3, 2005 12:24 AM

Then I'm at a loss :(

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