Firefox update problem

RestInPeas · Sep 22, 2007, 10:35 AM

I have a problem where Firefox can't update anymore. Going to 'Help' -> 'Check for updates' gives this error:

AUS: Update XML File Not Found (404)

Checking for updates in the 'Add-ons' window gives:

An error occurred while trying to find updates for [add-on name]

, though not for 'DOM Inspector' and 'Talkback'. For some reason 'BugMeNot' doesn't give an error either, but the other 17 add-ons give this error.
I had this error with Firefox 2.0.0.6 and hoped 2.0.0.7 would help, but even after installing it manually, it still gives the same error. I have Firefox set up the same way on my laptop with no problems.

Any help/hints/tips?

Andreas

mkk · Sep 22, 2007, 10:39 AM

Try uninstalling Firefox before installing it again, if you already haven't.

RestInPeas · Sep 22, 2007, 08:23 PM

I have tried it, but with with no luck - the error remains after an uninstall and a reinstall..

Other ideas?

PangingJr · Sep 22, 2007, 09:29 PM

uninstall Firefox again, then unhide all the hidden files on your Windows, then use Windows search to find 'Mozilla' and 'Firefox', and remove the folder by that names, and then reinstall the Firefox, and see if this helps.
if you know how to clean up your Firefox profile, or start the Firefox with a clean profile, that should help too.

you may want to download all the add-ons to your local drive first, because the above will remove everything and you will have to reinstall them.

RestInPeas · Sep 23, 2007, 12:34 AM

Yeah, I thought it was going towards this - I was just hoping someone knew an easy fix instead

But I guess I'll do some backup of add-ons and bookmarks and do the 'complete uninstall' if I don't find a solution soon..

Thanks for your suggestions!

Sep 22, 2007, 10:35 AM	#1
RestInPeas DriverHeaven Lover Join Date: Mar 2005 Location: Århus, Denmark Posts: 206 Rep Power: 0	Firefox update problem I have a problem where Firefox can't update anymore. Going to 'Help' -> 'Check for updates' gives this error: AUS: Update XML File Not Found (404) Checking for updates in the 'Add-ons' window gives: An error occurred while trying to find updates for [add-on name] , though not for 'DOM Inspector' and 'Talkback'. For some reason 'BugMeNot' doesn't give an error either, but the other 17 add-ons give this error. I had this error with Firefox 2.0.0.6 and hoped 2.0.0.7 would help, but even after installing it manually, it still gives the same error. I have Firefox set up the same way on my laptop with no problems. Any help/hints/tips? Andreas

Sep 22, 2007, 09:29 PM	#4
PangingJr Member Join Date: Mar 2003 Posts: 5,989 Rep Power: 69	uninstall Firefox again, then unhide all the hidden files on your Windows, then use Windows search to find 'Mozilla' and 'Firefox', and remove the folder by that names, and then reinstall the Firefox, and see if this helps. if you know how to clean up your Firefox profile, or start the Firefox with a clean profile, that should help too. you may want to download all the add-ons to your local drive first, because the above will remove everything and you will have to reinstall them. Last edited by PangingJr; Sep 22, 2007 at 09:36 PM.

Sep 22, 2007, 10:39 AM	#2
mkk Cthulhu/Dagon 2012 Join Date: Oct 2003 Location: Gefle, Sweden Posts: 4,383 Rep Power: 120 System Specs	Try uninstalling Firefox before installing it again, if you already haven't.

Sep 22, 2007, 08:23 PM	Thread Starter #3
RestInPeas DriverHeaven Lover Join Date: Mar 2005 Location: Århus, Denmark Posts: 206 Rep Power: 0	I have tried it, but with with no luck - the error remains after an uninstall and a reinstall.. Other ideas?

Sep 23, 2007, 12:34 AM	Thread Starter #5
RestInPeas DriverHeaven Lover Join Date: Mar 2005 Location: Århus, Denmark Posts: 206 Rep Power: 0	Yeah, I thought it was going towards this - I was just hoping someone knew an easy fix instead But I guess I'll do some backup of add-ons and bookmarks and do the 'complete uninstall' if I don't find a solution soon.. Thanks for your suggestions!