No sound, just random beeps

Pizzie · Feb 10, 2012, 01:46 AM

Hi All, I'm new here and found this site when tryin to get sound back.
I recently moved my puter from an old desk to a new (to me!!) hutch. I reattached everything but now I don't have sound.
in device manager +other - Multimedia audio controller HAD big yellow ?
I stupidly, downloaded sound max and now nothing is showing yellow, but still don't have sound.
Dell service tag fdn7g41
here is the profile from Belarc just now
Operating System [COLOR=#b71f25]new[/COLOR] – server roles System ModelWindows XP Professional Service Pack 3 (build 2600)
Install Language: English (United States)
System Locale: English (United States)
Installed: 10/16/2007 5:01:37 PM Dell Computer Corporation Dimension 2400
System Service Tag: FDN7G41 (support for this PC)
Chassis Serial Number: FDN7G41
Enclosure Type: Space-savingProcessor a Main Circuit Board b2.80 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache
Not hyper-threaded Board: Dell Computer Corp. 0G1548 A00
Serial Number: ..CN708213CGC0HT.
Bus Clock: 533 megahertz
BIOS: Dell Computer Corporation A05 12/02/2003[COLOR=#b71f25]new[/COLOR] USB Storage Use in past 30 Days (mouse over last used for details) [COLOR=#b71f25]new[/COLOR] Hosted Virtual Machines (mouse over name for details)Last UsedKingston DataTraveler 2.0, s/n 0014780DE1B2SK8615110010, rev 1.001/18/2012 12:17:48 AM*
* Possibly used again before the reboot following this time. None discoveredDrives [COLOR=#b71f25]new[/COLOR] – drive encryption Memory Modules c,d79.96 Gigabytes Usable Hard Drive Capacity
43.40 Gigabytes Hard Drive Free Space

Lite-On LTN486S 48x Max [Optical drive]
SAMSUNG CD-R/RW SW-252S [Optical drive]
3.5" format removeable media [Floppy drive]

ST380011A [Hard drive] (80.00 GB) -- drive 0, s/n 3JV9ANKZ, rev 3.16, SMART Status: Healthy 1534 Megabytes Usable Installed Memory

Slot 'DIMM_1' has 512 MB
Slot 'DIMM_2' has 1024 MB Local Drive Volumes [COLOR=#b71f25]new[/COLOR] – volume encryption c: (NTFS on drive 0)79.96 GB43.40 GB free Network Drives None discoveredUsers (mouse over user name for details) Printerslocal user accountslast logon[IMG]file:///C%7C/Program%20Files/Belarc/Advisor/System/local/images/trans.gif[/IMG] Administrator2/9/2012 8:04:34 PM(admin)[IMG]file:///C%7C/Program%20Files/Belarc/Advisor/System/local/images/trans.gif[/IMG] mira2/29/2008 1:14:25 PM(admin)local system accounts[IMG]file:///C%7C/Program%20Files/Belarc/Advisor/System/local/images/trans.gif[/IMG] ASPNET1/21/2008 5:02:14 PM[IMG]file:///C%7C/Program%20Files/Belarc/Advisor/System/local/images/no.gif[/IMG] Guestnever[IMG]file:///C%7C/Program%20Files/Belarc/Advisor/System/local/images/no.gif[/IMG] HelpAssistantnever[IMG]file:///C%7C/Program%20Files/Belarc/Advisor/System/local/images/no.gif[/IMG] SUPPORT_388945a0never
[IMG]file:///C%7C/Program%20Files/Belarc/Advisor/System/local/images/no.gif[/IMG] Marks a disabled account; [IMG]file:///C%7C/Program%20Files/Belarc/Advisor/System/local/images/lock.gif[/IMG] Marks a locked account Lexmark X1100 Serieson USB001Microsoft XPS Document Writeron XPSPort:Controllers DisplayStandard floppy disk controller
Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] Intel(R) 82845G/GL/GE/PE/GV Graphics Controller [Display adapter]
DELL 1908FP [Monitor] (19.1"vis, s/n XX-0FP182-XXXXX-761-GEDN, May 2007)Bus Adapters MultimediaIntel(R) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7 Creative SB Live! Series (WDM)
Game Port for SB Live! Series
Unimodem Half-Duplex Audio DeviceVirus Protection [Back to Top] Group PoliciesAVG Anti-Virus Free Edition 2011 Version 10.0 Virus Definitions Version Up To Date Realtime File Scanning On None discoveredCommunications [COLOR=#b71f25]new[/COLOR] – connection speed & status Other DevicesConexant D850 56K V.9x DFVc Modem

↑ Broadcom 440x 10/100 Integrated Controller[COLOR=green] primary [/COLOR] Auto IP Address: 74.77.255.247 / 19Gateway: 74.77.224.1Dhcp Server: 10.246.64.1Physical Address: 00:0D:56:61:5B:5CNetworking Dns Servers: 4.2.2.4
4.2.2.5 HID-compliant consumer control device
HID-compliant device
USB Human Interface Device (3x)
Lexmark X1100 Series
HID Keyboard Device
HID-compliant mouse
Generic USB Hub
USB Composite Device
USB Printing Support
USB Root Hub (4x) Any help would be greatly appreciated!

Tipstaff · Feb 10, 2012, 03:21 AM

Hello, and welcome to the forums!

Dell normally sold that machine with 2 flavours of sound cards: ADI SoundMax, which is built onto the motherboard, and a Creative Labs SBLive 5.1 3rd party add-in card which was a optional part. When installing the 3rd party card the onboard one is normally disabled, either automatically (if supported by the bios), or manually. However, going by what you posted it would appear that you did choose the optional Creative Labs card. If I'm right, more than likely when you were moving the PC the Creative Labs sound card has, maybe very slightly, popped up out of it's PCI slot. Windows sees it still (as evident by the listing you posted), but not to the point where it's disabling the onboard.

So, here's what you do. First, physically open up the computer, and confirm that you have a physical Creative Labs SBLive! sound card installed. If so, remove it, reinsert it, and power up the computer. Be sure to use the audio jacks (should be the green one) on THIS sound card, and not the top audio jacks that are just under the USB ports (those ones are for the onboard audio). If it works you should see the Creative Labs SBLive! listing within Device Manager under "Sound, Video, and Game Controllers". If it works, great, if not, try uninstalling all audio drivers from within Add/Remove Programs (if you have both SoundMax and Creative, remove them both), and download/install the Creative drivers off of Dell's site.

One other thing. It's quite possible that the bios battery in your computer is dead as well. When it is dead the machine relies on the incoming power to keep your bios settings "alive", if you will. When you unplugged the machine to move it the bios settings (not the bios itself) would then get erased, essentially reset. If this is the case, more than likely the setting that disables the onboard audio chip would have been reset back to it's default ON setting, and you've got 2 audio cards fighting for control. Easy way to confirm this would be to go into the bios, and double check the settings there. A good question to ask would be, when you moved the machine did it ask you to reset anything, or did you notice that you had to reset the clock within Windows (was it back to something like 1/1/2000 or some such)? Edit: If so, then this is a good indication of the bios being reset.

Pizzie · Feb 10, 2012, 12:05 PM

Thanks for the speedy response! I won't be able to do any of this until Saturday...I'll keep you posted

Pizzie · Feb 11, 2012, 08:27 PM

THANK YOU!!!!!
It was a loose connection on the sb0200.....I have sound again.
I trecognized the card, and installed the drivers from dell.

thank you so much Tipstaff!
If you ever want a free long distance Reiki session, just let me know!

Robert McClelland · Feb 12, 2012, 05:28 AM

Hi did you try one my mods? You may get little more bass out driver set

Pizzie · Feb 12, 2012, 10:49 PM

Hi Robert! I'm not sure what that means?!?!?!

Robert McClelland · Feb 13, 2012, 01:08 AM

Do you own creative card? and which?

Feb 10, 2012, 01:46 AM	#1
Pizzie HardwareHeaven Newbie Join Date: Feb 2012 Posts: 5 Rep Power: 0	No sound, just random beeps Hi All, I'm new here and found this site when tryin to get sound back. I recently moved my puter from an old desk to a new (to me!!) hutch. I reattached everything but now I don't have sound. in device manager +other - Multimedia audio controller HAD big yellow ? I stupidly, downloaded sound max and now nothing is showing yellow, but still don't have sound. Dell service tag fdn7g41 here is the profile from Belarc just now Operating System [COLOR=#b71f25]new[/COLOR] – server roles System ModelWindows XP Professional Service Pack 3 (build 2600) Install Language: English (United States) System Locale: English (United States) Installed: 10/16/2007 5:01:37 PM Dell Computer Corporation Dimension 2400 System Service Tag: FDN7G41 (support for this PC) Chassis Serial Number: FDN7G41 Enclosure Type: Space-savingProcessor a Main Circuit Board b2.80 gigahertz Intel Pentium 4 8 kilobyte primary memory cache 512 kilobyte secondary memory cache Not hyper-threaded Board: Dell Computer Corp. 0G1548 A00 Serial Number: ..CN708213CGC0HT. Bus Clock: 533 megahertz BIOS: Dell Computer Corporation A05 12/02/2003[COLOR=#b71f25]new[/COLOR] USB Storage Use in past 30 Days (mouse over last used for details) [COLOR=#b71f25]new[/COLOR] Hosted Virtual Machines (mouse over name for details)Last UsedKingston DataTraveler 2.0, s/n 0014780DE1B2SK8615110010, rev 1.001/18/2012 12:17:48 AM* * Possibly used again before the reboot following this time. None discoveredDrives [COLOR=#b71f25]new[/COLOR] – drive encryption Memory Modules c,d79.96 Gigabytes Usable Hard Drive Capacity 43.40 Gigabytes Hard Drive Free Space Lite-On LTN486S 48x Max [Optical drive] SAMSUNG CD-R/RW SW-252S [Optical drive] 3.5" format removeable media [Floppy drive] ST380011A [Hard drive] (80.00 GB) -- drive 0, s/n 3JV9ANKZ, rev 3.16, SMART Status: Healthy 1534 Megabytes Usable Installed Memory Slot 'DIMM_1' has 512 MB Slot 'DIMM_2' has 1024 MB Local Drive Volumes [COLOR=#b71f25]new[/COLOR] – volume encryption c: (NTFS on drive 0)79.96 GB43.40 GB free Network Drives None discoveredUsers (mouse over user name for details) Printerslocal user accountslast logon[IMG]file:///C%7C/Program%20Files/Belarc/Advisor/System/local/images/trans.gif[/IMG] Administrator2/9/2012 8:04:34 PM(admin)[IMG]file:///C%7C/Program%20Files/Belarc/Advisor/System/local/images/trans.gif[/IMG] mira2/29/2008 1:14:25 PM(admin)local system accounts[IMG]file:///C%7C/Program%20Files/Belarc/Advisor/System/local/images/trans.gif[/IMG] ASPNET1/21/2008 5:02:14 PM[IMG]file:///C%7C/Program%20Files/Belarc/Advisor/System/local/images/no.gif[/IMG] Guestnever[IMG]file:///C%7C/Program%20Files/Belarc/Advisor/System/local/images/no.gif[/IMG] HelpAssistantnever[IMG]file:///C%7C/Program%20Files/Belarc/Advisor/System/local/images/no.gif[/IMG] SUPPORT_388945a0never [IMG]file:///C%7C/Program%20Files/Belarc/Advisor/System/local/images/no.gif[/IMG] Marks a disabled account; [IMG]file:///C%7C/Program%20Files/Belarc/Advisor/System/local/images/lock.gif[/IMG] Marks a locked account Lexmark X1100 Serieson USB001Microsoft XPS Document Writeron XPSPort:Controllers DisplayStandard floppy disk controller Intel(R) 82801DB Ultra ATA Storage Controller - 24CB Primary IDE Channel [Controller] Secondary IDE Channel [Controller] Intel(R) 82845G/GL/GE/PE/GV Graphics Controller [Display adapter] DELL 1908FP [Monitor] (19.1"vis, s/n XX-0FP182-XXXXX-761-GEDN, May 2007)Bus Adapters MultimediaIntel(R) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2 Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4 Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7 Creative SB Live! Series (WDM) Game Port for SB Live! Series Unimodem Half-Duplex Audio DeviceVirus Protection [Back to Top] Group PoliciesAVG Anti-Virus Free Edition 2011 Version 10.0 Virus Definitions Version Up To Date Realtime File Scanning On None discoveredCommunications [COLOR=#b71f25]new[/COLOR] – connection speed & status Other DevicesConexant D850 56K V.9x DFVc Modem ↑ Broadcom 440x 10/100 Integrated Controller[COLOR=green] primary [/COLOR] Auto IP Address: 74.77.255.247 / 19Gateway: 74.77.224.1Dhcp Server: 10.246.64.1Physical Address: 00:0D:56:61:5B:5CNetworking Dns Servers: 4.2.2.4 4.2.2.5 HID-compliant consumer control device HID-compliant device USB Human Interface Device (3x) Lexmark X1100 Series HID Keyboard Device HID-compliant mouse Generic USB Hub USB Composite Device USB Printing Support USB Root Hub (4x) Any help would be greatly appreciated!

Feb 10, 2012, 03:21 AM	#2
Tipstaff HardwareHeaven Extreme Member Join Date: Jul 2002 Location: Real capital of Canada: Torauna Posts: 6,773 Rep Power: 190 System Specs	Re: No sound, just random beeps Hello, and welcome to the forums! Dell normally sold that machine with 2 flavours of sound cards: ADI SoundMax, which is built onto the motherboard, and a Creative Labs SBLive 5.1 3rd party add-in card which was a optional part. When installing the 3rd party card the onboard one is normally disabled, either automatically (if supported by the bios), or manually. However, going by what you posted it would appear that you did choose the optional Creative Labs card. If I'm right, more than likely when you were moving the PC the Creative Labs sound card has, maybe very slightly, popped up out of it's PCI slot. Windows sees it still (as evident by the listing you posted), but not to the point where it's disabling the onboard. So, here's what you do. First, physically open up the computer, and confirm that you have a physical Creative Labs SBLive! sound card installed. If so, remove it, reinsert it, and power up the computer. Be sure to use the audio jacks (should be the green one) on THIS sound card, and not the top audio jacks that are just under the USB ports (those ones are for the onboard audio). If it works you should see the Creative Labs SBLive! listing within Device Manager under "Sound, Video, and Game Controllers". If it works, great, if not, try uninstalling all audio drivers from within Add/Remove Programs (if you have both SoundMax and Creative, remove them both), and download/install the Creative drivers off of Dell's site. One other thing. It's quite possible that the bios battery in your computer is dead as well. When it is dead the machine relies on the incoming power to keep your bios settings "alive", if you will. When you unplugged the machine to move it the bios settings (not the bios itself) would then get erased, essentially reset. If this is the case, more than likely the setting that disables the onboard audio chip would have been reset back to it's default ON setting, and you've got 2 audio cards fighting for control. Easy way to confirm this would be to go into the bios, and double check the settings there. A good question to ask would be, when you moved the machine did it ask you to reset anything, or did you notice that you had to reset the clock within Windows (was it back to something like 1/1/2000 or some such)? Edit: If so, then this is a good indication of the bios being reset. __________________ Portal: The Flash Version _________________________________ Brain: So, you sacked the cocky khaki Kicky Sack sock plucker? Mr. Sackett: The second cocky khaki Kicky Sack sock plucker I've sacked since the sixth sitting sheet slitter got sick. Last edited by Tipstaff; Feb 10, 2012 at 05:38 PM.

Feb 10, 2012, 12:05 PM	Thread Starter #3
Pizzie HardwareHeaven Newbie Join Date: Feb 2012 Posts: 5 Rep Power: 0	Re: No sound, just random beeps Thanks for the speedy response! I won't be able to do any of this until Saturday...I'll keep you posted

Feb 11, 2012, 08:27 PM	Thread Starter #4
Pizzie HardwareHeaven Newbie Join Date: Feb 2012 Posts: 5 Rep Power: 0	Re: No sound, just random beeps THANK YOU!!!!! It was a loose connection on the sb0200.....I have sound again. I trecognized the card, and installed the drivers from dell. thank you so much Tipstaff! If you ever want a free long distance Reiki session, just let me know!

Feb 12, 2012, 05:28 AM	#5
Robert McClelland PAX Tweaker, PAX Expert. Join Date: Jun 2002 Location: Somewhere in Wood County Ohio Same Town :) Posts: 10,617 Rep Power: 196 System Specs	Re: No sound, just random beeps Hi did you try one my mods? You may get little more bass out driver set __________________ "XTREME AUDIO IS CRAP!" "There no support for it. It's crapist card on face of the earth it should be throw into the sun" http://www.speedtest.net/result/1949536385.png

Feb 12, 2012, 10:49 PM	Thread Starter #6
Pizzie HardwareHeaven Newbie Join Date: Feb 2012 Posts: 5 Rep Power: 0	Re: No sound, just random beeps Hi Robert! I'm not sure what that means?!?!?!

Feb 13, 2012, 01:08 AM	#7
Robert McClelland PAX Tweaker, PAX Expert. Join Date: Jun 2002 Location: Somewhere in Wood County Ohio Same Town :) Posts: 10,617 Rep Power: 196 System Specs	Re: No sound, just random beeps Do you own creative card? and which? __________________ "XTREME AUDIO IS CRAP!" "There no support for it. It's crapist card on face of the earth it should be throw into the sun" http://www.speedtest.net/result/1949536385.png