Audigy 2 soundcard problems.

~~Luck~~ · Jan 13, 2004, 05:57 PM

Okay, I used this program called "Driver Cleaner" from this site.

I clicked on the "Creative" one and cleaned out my Creative files..

Now when I go to install a driver, Windows doesn't detect a soundcard.

Can someone help me, please?

I also don't have system restore turned on.

**Roadee** · Jan 13, 2004, 06:14 PM

Check in the windows device manager and see if the card is listed. If it is you may have to delete the drivers that are listed and restart your system. If not right click on something and click on "scan for hardware changes". Also.....did you uninstall the drivers before you ran driver cleaner?

~~Luck~~ · Jan 13, 2004, 06:20 PM

Quote:

Originally posted by Roadee
Check in the windows device manager and see if the card is listed. If it is you may have to delete the drivers that are listed and restart your system. If not right click on something and click on "scan for hardware changes". Also.....did you uninstall the drivers before you ran driver cleaner?

Ha, no, I didn't.
I pulled a Crusty The Clown.

Let me see if this works. So I scan and then install?

Edit* okay, that didn't work. Let me try uninstalling the rest. Then rebooting and trying to install again.

I still have the "Creative" files on the computer...

**Roadee** · Jan 13, 2004, 06:32 PM

I hope you get it worked out pretty soon. I have to take off for a few hours......I am sure that someone else will pick up on this and help you out.......if not I will check back later this evening.

RIV@NVX · Jan 13, 2004, 07:57 PM

Hmmm... are you trying to install updates or drivers from CD?

~~Luck~~ · Jan 13, 2004, 08:04 PM

Quote:

Originally posted by RIV@NVX
Hmmm... are you trying to install updates or drivers from CD?

Drivers fro mthe CD

I got the sound working, but now I can't install the software..it says it doesn't detect it.

I can't even scan for updates..says the drivers are corrupted.

**Roadee** · Jan 14, 2004, 11:26 AM

sounds like you have some major screw up's there. There could be something more messed up somewhere else. Hate to ask this.....but when was your last clean install? Just for information purposes.

~~Luck~~ · Jan 14, 2004, 07:13 PM

Quote:

Originally posted by Roadee
sounds like you have some major screw up's there. There could be something more messed up somewhere else. Hate to ask this.....but when was your last clean install? Just for information purposes.

Like last week.

Keep in mind, the thing that caused this problem was the Driver Cleaner. It deleted the DLL. files I guess.

**Spike** · Jan 15, 2004, 04:10 PM

Did you uninstall the creative drivers and programs first before you used driver cleaner?

What you can do is uninstall all the creative programs and than goto device manager and select the creative card than right mouse button and select uninstall. Than delete the creative folder in the program files folder. Reboot and put the creative cd in and run setup. That should fix it. Also please answer the question i asked.

~~Luck~~ · Jan 15, 2004, 06:10 PM

Quote:

Originally posted by Spike
Did you uninstall the creative drivers and programs first before you used driver cleaner?

What you can do is uninstall all the creative programs and than goto device manager and select the creative card than right mouse button and select uninstall. Than delete the creative folder in the program files folder. Reboot and put the creative cd in and run setup. That should fix it. Also please answer the question i asked.

No, I did not uninstall the programs first.

I can't even uninstall the programs, they don't show up on the "add/remove" screen.

I can't delete the creative folder because it says it's being used or is wright protected.

*Edit* it says "Cannot delete CTDVDET.exe acces is denied"

HA! I'M SO CLEVER!

I disabled it and was then able to delete it.

Okay, so I did that. I restarted it and then I it installed itself..I had to UNINSTALL IT AGAIN, but it's still not working.

It's not detecting the card..weird, because I get sound, right? But I'm trying to install the software for it so I can change the volume, etc.

**Spike** · Jan 16, 2004, 10:04 AM

It is indeed wierd that you have sound. There is also a program on the cd CTZAPXX.exe in the drivers folder. If oyu run that you can select like uninstall drivers or overwrite them. Try uninstall and than goto the device manager and see if it is still there. If it is still there and it looks like it is installed than right mouse button on it and select uninstall. Than restart in safemode and install them again. After that you can install the apps normal because it should reconize the card.

Necrosis · Jan 16, 2004, 10:58 AM

Hey Luck...

I know what your problem is but I can't find the solution but it's buried in this forum some where. There is a registry value you need to change in your registry so the drivers will see you have the card installed. If anyone can remember where this is please post it. I need to get ready for work.

~~Luck~~ · Jan 16, 2004, 11:54 AM

Quote:

Originally posted by Spike
It is indeed wierd that you have sound. There is also a program on the cd CTZAPXX.exe in the drivers folder. If oyu run that you can select like uninstall drivers or overwrite them. Try uninstall and than goto the device manager and see if it is still there. If it is still there and it looks like it is installed than right mouse button on it and select uninstall. Than restart in safemode and install them again. After that you can install the apps normal because it should reconize the card.

You can use the cd-drive in safe mode?

~~Luck~~ · Jan 16, 2004, 11:55 AM

Quote:

Originally posted by Necrosis
Hey Luck...

I know what your problem is but I can't find the solution but it's buried in this forum some where. There is a registry value you need to change in your registry so the drivers will see you have the card installed. If anyone can remember where this is please post it. I need to get ready for work.

Yeah, I'd need that.

I was about to reformat..but I'm sick of constantly doing that.

**Spike** · Jan 18, 2004, 11:05 AM

I did a lot of searches and looked around and found this http://uk.europe.creative.com/suppor...asp?thre=21897 i think that is what they mean with registry things.

~~Luck~~ · Jan 18, 2004, 02:59 PM

Quote:

Originally posted by Spike
I did a lot of searches and looked around and found this http://uk.europe.creative.com/suppor...asp?thre=21897 i think that is what they mean with registry things.

I appreciate everyone's help.

You guys always help with no intentions of recieving.

Thanks, but I reformated my pc and it works now.

I forgot about this thread.

Thanks everyone, once again.

**Spike** · Jan 18, 2004, 05:27 PM

I am glad it all works again.

Jan 13, 2004, 05:57 PM	#1
~~Luck~~ I like to whinge Join Date: Jul 2003 Posts: 820 Rep Power: 0	Audigy 2 soundcard problems. Okay, I used this program called "Driver Cleaner" from this site. I clicked on the "Creative" one and cleaned out my Creative files.. Now when I go to install a driver, Windows doesn't detect a soundcard. Can someone help me, please? I also don't have system restore turned on.

Jan 13, 2004, 06:14 PM	#2
Roadee Never forgotten Join Date: Aug 2002 Location: Rest In peace, Joe. Posts: 2,198 Rep Power: 69	Check in the windows device manager and see if the card is listed. If it is you may have to delete the drivers that are listed and restart your system. If not right click on something and click on "scan for hardware changes". Also.....did you uninstall the drivers before you ran driver cleaner? __________________ We are born naked, wet, and hungry. Then things get worse.

Jan 13, 2004, 06:32 PM	#4
Roadee Never forgotten Join Date: Aug 2002 Location: Rest In peace, Joe. Posts: 2,198 Rep Power: 69	I hope you get it worked out pretty soon. I have to take off for a few hours......I am sure that someone else will pick up on this and help you out.......if not I will check back later this evening. __________________ We are born naked, wet, and hungry. Then things get worse.

Jan 14, 2004, 11:26 AM	#7
Roadee Never forgotten Join Date: Aug 2002 Location: Rest In peace, Joe. Posts: 2,198 Rep Power: 69	sounds like you have some major screw up's there. There could be something more messed up somewhere else. Hate to ask this.....but when was your last clean install? Just for information purposes. __________________ We are born naked, wet, and hungry. Then things get worse.

Jan 15, 2004, 04:10 PM	#9
Spike Driver Cleaner Maker Join Date: Jul 2002 Location: Netherlands Posts: 2,088 Rep Power: 70 System Specs	Did you uninstall the creative drivers and programs first before you used driver cleaner? What you can do is uninstall all the creative programs and than goto device manager and select the creative card than right mouse button and select uninstall. Than delete the creative folder in the program files folder. Reboot and put the creative cd in and run setup. That should fix it. Also please answer the question i asked. __________________

Jan 13, 2004, 07:57 PM	#5
RIV@NVX Freedom is a feature. Join Date: Jul 2002 Location: Croatia, Rijeka Posts: 4,476 Rep Power: 0 System Specs	Hmmm... are you trying to install updates or drivers from CD?

Jan 16, 2004, 10:04 AM	#11
Spike Driver Cleaner Maker Join Date: Jul 2002 Location: Netherlands Posts: 2,088 Rep Power: 70 System Specs	It is indeed wierd that you have sound. There is also a program on the cd CTZAPXX.exe in the drivers folder. If oyu run that you can select like uninstall drivers or overwrite them. Try uninstall and than goto the device manager and see if it is still there. If it is still there and it looks like it is installed than right mouse button on it and select uninstall. Than restart in safemode and install them again. After that you can install the apps normal because it should reconize the card. __________________

Jan 16, 2004, 10:58 AM	#12
Necrosis HardwareHeaven Extreme Member Join Date: May 2002 Location: Ohio Posts: 8,838 Rep Power: 131 System Specs	Hey Luck... I know what your problem is but I can't find the solution but it's buried in this forum some where. There is a registry value you need to change in your registry so the drivers will see you have the card installed. If anyone can remember where this is please post it. I need to get ready for work.

Jan 18, 2004, 11:05 AM	#15
Spike Driver Cleaner Maker Join Date: Jul 2002 Location: Netherlands Posts: 2,088 Rep Power: 70 System Specs	I did a lot of searches and looked around and found this http://uk.europe.creative.com/suppor...asp?thre=21897 i think that is what they mean with registry things. __________________

Jan 18, 2004, 05:27 PM	#17
Spike Driver Cleaner Maker Join Date: Jul 2002 Location: Netherlands Posts: 2,088 Rep Power: 70 System Specs	I am glad it all works again. __________________