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Sound problem - Shuttle an35n-ultra

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Old Sep 23, 2004, 06:30 PM   #1
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exclamation Sound problem - Shuttle an35n-ultra
Hey guys, I recently built a computer for a guy, and I was a fool and didn't test the audio before I shipped. Now it's half a continent away from me and his sound doesn't work . Is there something I should know about the nforce2 ultra-400 chipset to get the audio working? I figured it would just be plug and play, but apparently not.

James
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Old Sep 23, 2004, 10:45 PM   #2
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System Specs

make sure he turns it ON in the bios, and has installed the drivers for it
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You know, there's "off topic" and then there's so freakin' off topic it you gotta wear a straitjacket to join the conversation.
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Old Sep 23, 2004, 11:44 PM   #3
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thats exactly what i was thinking
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Old Sep 24, 2004, 12:47 AM   #4
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System Specs

it would also help if we saw screenshots of any error messages, and the relevant device manager devices (perhaps an unknown device)
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Old Sep 24, 2004, 01:03 AM   #5
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i got one of this mobos and works well try to make sure the jumper are in position onto the motherboard,check the bios and make sure the onboard audio is enabled, there are two jumper if i remember well
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Old Sep 24, 2004, 07:04 AM Threadstarter Thread Starter   #6
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Jumpers?
Which jumpers are you talking about? I never touched anything other than looked over them with the manual to check out where they were all suppose to be. I didn't remember audio jumpers though.

Edit: there are no error messages, there's just no sound coming out of his speakers when he has a song turned up.

James
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Old Sep 24, 2004, 07:25 AM   #7
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Unless you bought NF7-S2? if you haven't disabled audio devices in CMOS?
Or speakers are dud? Test speakers in another computer.
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Old Sep 28, 2004, 09:29 AM   #8
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Is that MCP or MCP-T? If it only uses MCP, better try AC 97 driver from Realtek first
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