M-Audio Revolution 7.1 Trouble

Sargentwhitey · Dec 25, 2004, 05:47 AM

Alright... I just got this thing in my computer and I had ordered it for the undeniable sound quality. But there is one thing that is pissing me off to no end. Crackling.. each song I play there are many cases of crackling and I absolutely cant stand it. Now, does anyone know of some sort of remedy that might help stop it?

**dj_stick** · Dec 25, 2004, 05:53 AM

try replacing the speaker cable

Sargentwhitey · Dec 25, 2004, 06:32 AM

The problem with that is that my previous onboard sound did not have the crackling present.....

Necrosis · Dec 25, 2004, 06:38 AM

What media player are you using? You also might want to try to turn down the latency as well. Also, did you download the latest drivers for it?

**dj_stick** · Dec 25, 2004, 07:46 AM

make sure there is a good connection with the card, blow on the jacks to remove any dust

if it is a latency issue, increase the latency/buffer

Necrosis · Dec 25, 2004, 07:51 AM

Opps yes...increase the buffer...too much Eggnog, and I haven't messed with this card in quite awhile.

Sargentwhitey · Dec 25, 2004, 08:30 AM

Seems as if increasing the latencies have worked... I'll have to some extended testing with it to make sure... but at least it lets me listen to this thing

Edit: Well, it somewhat works... I don't quite know what a good latency to set the thing to would be though....

**dj_stick** · Dec 25, 2004, 08:54 AM

for general applications, 40-50 ms is fine

Sargentwhitey · Dec 25, 2004, 08:59 AM

hmmm I've been trying some random numbers around that.. it somewhat seems to work.. guess I'll have to keep trying... unless its another unknown software error >.>

Edit: And now I can't get the new drivers to install.. going from 1.0.2.6 - 1.0.2.8 and it wont install the newer drivers.. they don't seem to "catch on"

Sargentwhitey · Dec 25, 2004, 11:54 PM

Well, I'm about on the edge of an RMA... everytime it happens I go a little bit more insane... Although I despise the act of going back to my Onboard Sound.. It's better than putting up with this crap. Im sort of desperate so.. if there is any other thing I can possibly do.. it will help.

Necrosis · Dec 26, 2004, 02:02 AM

Does the crackling happen with anything these else other than songs? You also never said what player you're using.

Sargentwhitey · Dec 26, 2004, 02:30 AM

It happens on everything, Games, iTunes, Windows Media Player, etc.

Necrosis · Dec 26, 2004, 02:40 AM

Hmm that sucks.

You've probably already found this but if not.

http://www.m-audio.com/index.php?do=support.kbase

You might try going in and turning down the acceleration down a notch too.

I also recommend you remove any drivers that were installed for your onboard audio, and make sure everything for onboard audio is disabled. It also wouldn't hurt to check your IRQ's as well.

Sargentwhitey · Dec 26, 2004, 03:04 AM

I disabled my onboard audio through BIOS and uninstalled the drivers... I turned down Acceleration one notch, then two, and increased the latencies. And there still is crackling... I don't think there is anything else I can do.. I even switched it over to another PCI Slot... and I dont have any IRQ conflictions either.

Necrosis · Dec 26, 2004, 04:40 AM

The only other thing I can recommend is trying the card in another computer.

Sargentwhitey · Dec 26, 2004, 04:55 AM

Ok... well.. Just as I thought I took it out and tried it in my brothers computer and there's no crackling.. crystal clear sound.. *tear*. I guess I don't have any other options left....

Necrosis · Dec 26, 2004, 05:16 AM

Crap wish I had more for you. I've been goggling around, and not finding much.

However, for shits and giggles try muting your line input once.

BTW, why are you running a PCI video card /w your 9800 Pro?

**dj_stick** · Dec 26, 2004, 05:25 AM

PCI video card? that could be the cause of the problem. If a device takes up too much PCI bandwidth, the soundcard will experience buffer underruans, aka clicks and pops

try removing the PCI video card and then testing the soundcard

Sargentwhitey · Dec 26, 2004, 06:42 AM

Will do, the reason I run it is because I use it for a secondary monitor.. but someone I know just picked up a new video card and doesnt use his adapter

. I'll go test it out without the vid card and check back.

Sargentwhitey · Dec 26, 2004, 06:58 AM

well.. It didn't work.. still popping.. although it is happening less.. also, it only seems to happen in short bursts.. like 5-6 pops every minute or every thirty seconds.

btw, I would like to see if an updated driver would work.. only I can't get the installer to really "install" the driver.. anyone know where I can get just the driver instead of the exe?..

Necrosis · Dec 26, 2004, 03:34 PM

Quote:

Originally Posted by Sargentwhitey

well.. It didn't work.. still popping.. although it is happening less.. also, it only seems to happen in short bursts.. like 5-6 pops every minute or every thirty seconds.

btw, I would like to see if an updated driver would work.. only I can't get the installer to really "install" the driver.. anyone know where I can get just the driver instead of the exe?..

When you try a newer driver are you sure it's not actually updating the driver?

()))FPPfan))> · Dec 26, 2004, 08:02 PM

I don't know if it helps but when I was have cracks on my SB Audigy 2 ZS, I set CD Audio option to "mute" and all cracks just disappeared

Sargentwhitey · Dec 26, 2004, 10:39 PM

@Necrosis- Yeah, I checked the date on the driver after install and it still says its from 2003.

@FPPfan-I've tried muting everything except the two required and still nothing.

Necrosis · Dec 26, 2004, 11:14 PM

I've been reading around, and it appears when you install the 1028 drivers, it'll still say the 1026 drivers are installed. When it unpack's the drivers you might try to manually install them from the folder it extracts them to. BTW, what motherboard you have?

Sargentwhitey · Dec 26, 2004, 11:38 PM

K8V Deluxe is the Mobo and I'll try and go find the driver

Sargentwhitey · Dec 27, 2004, 01:06 AM

Doesnt seem as if it "extracts" the drivers to a specific, easy to find place.. it all happens so quickly too O_O , seems to me as if it just sticks them into the windows folder somewhere and "installs" it there.

Sargentwhitey · Dec 27, 2004, 04:06 AM

Well, I officially gave up on it. I finally got the new drivers to install and still had the problem. So I took it out and put it back on integrated sound and my Voodoo 3 2000 is back in. Thanks for your help everyone.. its a shame it wasnt fixed.. but at least I'll get my money back...

Necrosis · Dec 28, 2004, 02:52 AM

If you feel like trying another card, I highly recommend the Turtle Beach Santa Cruz.

Sargentwhitey · Dec 28, 2004, 03:03 AM

I decided on keeping the card... I'll just keep it for my next system which I will be getting most likely within a couple months or so... so It'll still be used...

Dec 25, 2004, 05:47 AM	#1
Sargentwhitey Has a JOB.. Join Date: Aug 2004 Location: NJ Posts: 1,473 Rep Power: 0	M-Audio Revolution 7.1 Trouble Alright... I just got this thing in my computer and I had ordered it for the undeniable sound quality. But there is one thing that is pissing me off to no end. Crackling.. each song I play there are many cases of crackling and I absolutely cant stand it. Now, does anyone know of some sort of remedy that might help stop it? __________________ Mobile:Intel Celeron M 1.5GHz, 40GB WD, 1GB PC24000, Intel Mediocre Graphics 2, SB Audigy 2 Notebook

Dec 25, 2004, 06:32 AM	Thread Starter #3
Sargentwhitey Has a JOB.. Join Date: Aug 2004 Location: NJ Posts: 1,473 Rep Power: 0	The problem with that is that my previous onboard sound did not have the crackling present..... __________________ Mobile:Intel Celeron M 1.5GHz, 40GB WD, 1GB PC24000, Intel Mediocre Graphics 2, SB Audigy 2 Notebook

Dec 25, 2004, 08:30 AM	Thread Starter #7
Sargentwhitey Has a JOB.. Join Date: Aug 2004 Location: NJ Posts: 1,473 Rep Power: 0	Seems as if increasing the latencies have worked... I'll have to some extended testing with it to make sure... but at least it lets me listen to this thing Edit: Well, it somewhat works... I don't quite know what a good latency to set the thing to would be though.... __________________ Mobile:Intel Celeron M 1.5GHz, 40GB WD, 1GB PC24000, Intel Mediocre Graphics 2, SB Audigy 2 Notebook Last edited by Sargentwhitey; Dec 25, 2004 at 08:36 AM.

Dec 25, 2004, 08:59 AM	Thread Starter #9
Sargentwhitey Has a JOB.. Join Date: Aug 2004 Location: NJ Posts: 1,473 Rep Power: 0	hmmm I've been trying some random numbers around that.. it somewhat seems to work.. guess I'll have to keep trying... unless its another unknown software error >.> Edit: And now I can't get the new drivers to install.. going from 1.0.2.6 - 1.0.2.8 and it wont install the newer drivers.. they don't seem to "catch on" __________________ Mobile:Intel Celeron M 1.5GHz, 40GB WD, 1GB PC24000, Intel Mediocre Graphics 2, SB Audigy 2 Notebook Last edited by Sargentwhitey; Dec 25, 2004 at 09:13 AM.

Dec 25, 2004, 11:54 PM	Thread Starter #10
Sargentwhitey Has a JOB.. Join Date: Aug 2004 Location: NJ Posts: 1,473 Rep Power: 0	Well, I'm about on the edge of an RMA... everytime it happens I go a little bit more insane... Although I despise the act of going back to my Onboard Sound.. It's better than putting up with this crap. Im sort of desperate so.. if there is any other thing I can possibly do.. it will help. __________________ Mobile:Intel Celeron M 1.5GHz, 40GB WD, 1GB PC24000, Intel Mediocre Graphics 2, SB Audigy 2 Notebook

Dec 25, 2004, 06:38 AM	#4
Necrosis HardwareHeaven Extreme Member Join Date: May 2002 Location: Ohio Posts: 8,838 Rep Power: 131 System Specs	What media player are you using? You also might want to try to turn down the latency as well. Also, did you download the latest drivers for it?

Dec 25, 2004, 07:51 AM	#6
Necrosis HardwareHeaven Extreme Member Join Date: May 2002 Location: Ohio Posts: 8,838 Rep Power: 131 System Specs	Opps yes...increase the buffer...too much Eggnog, and I haven't messed with this card in quite awhile.

Dec 26, 2004, 02:02 AM	#11
Necrosis HardwareHeaven Extreme Member Join Date: May 2002 Location: Ohio Posts: 8,838 Rep Power: 131 System Specs	Does the crackling happen with anything these else other than songs? You also never said what player you're using.

Dec 26, 2004, 02:30 AM	Thread Starter #12
Sargentwhitey Has a JOB.. Join Date: Aug 2004 Location: NJ Posts: 1,473 Rep Power: 0	It happens on everything, Games, iTunes, Windows Media Player, etc. __________________ Mobile:Intel Celeron M 1.5GHz, 40GB WD, 1GB PC24000, Intel Mediocre Graphics 2, SB Audigy 2 Notebook

Dec 26, 2004, 02:40 AM	#13
Necrosis HardwareHeaven Extreme Member Join Date: May 2002 Location: Ohio Posts: 8,838 Rep Power: 131 System Specs	Hmm that sucks. You've probably already found this but if not. http://www.m-audio.com/index.php?do=support.kbase You might try going in and turning down the acceleration down a notch too. I also recommend you remove any drivers that were installed for your onboard audio, and make sure everything for onboard audio is disabled. It also wouldn't hurt to check your IRQ's as well.

Dec 26, 2004, 03:04 AM	Thread Starter #14
Sargentwhitey Has a JOB.. Join Date: Aug 2004 Location: NJ Posts: 1,473 Rep Power: 0	I disabled my onboard audio through BIOS and uninstalled the drivers... I turned down Acceleration one notch, then two, and increased the latencies. And there still is crackling... I don't think there is anything else I can do.. I even switched it over to another PCI Slot... and I dont have any IRQ conflictions either. __________________ Mobile:Intel Celeron M 1.5GHz, 40GB WD, 1GB PC24000, Intel Mediocre Graphics 2, SB Audigy 2 Notebook

Dec 26, 2004, 04:40 AM	#15
Necrosis HardwareHeaven Extreme Member Join Date: May 2002 Location: Ohio Posts: 8,838 Rep Power: 131 System Specs	The only other thing I can recommend is trying the card in another computer.

Dec 26, 2004, 04:55 AM	Thread Starter #16
Sargentwhitey Has a JOB.. Join Date: Aug 2004 Location: NJ Posts: 1,473 Rep Power: 0	Ok... well.. Just as I thought I took it out and tried it in my brothers computer and there's no crackling.. crystal clear sound.. tear. I guess I don't have any other options left.... __________________ Mobile:Intel Celeron M 1.5GHz, 40GB WD, 1GB PC24000, Intel Mediocre Graphics 2, SB Audigy 2 Notebook

Dec 26, 2004, 05:16 AM	#17
Necrosis HardwareHeaven Extreme Member Join Date: May 2002 Location: Ohio Posts: 8,838 Rep Power: 131 System Specs	Crap wish I had more for you. I've been goggling around, and not finding much. However, for shits and giggles try muting your line input once. BTW, why are you running a PCI video card /w your 9800 Pro?

Dec 26, 2004, 06:42 AM	Thread Starter #19
Sargentwhitey Has a JOB.. Join Date: Aug 2004 Location: NJ Posts: 1,473 Rep Power: 0	Will do, the reason I run it is because I use it for a secondary monitor.. but someone I know just picked up a new video card and doesnt use his adapter . I'll go test it out without the vid card and check back. __________________ Mobile:Intel Celeron M 1.5GHz, 40GB WD, 1GB PC24000, Intel Mediocre Graphics 2, SB Audigy 2 Notebook

Dec 26, 2004, 06:58 AM	Thread Starter #20
Sargentwhitey Has a JOB.. Join Date: Aug 2004 Location: NJ Posts: 1,473 Rep Power: 0	well.. It didn't work.. still popping.. although it is happening less.. also, it only seems to happen in short bursts.. like 5-6 pops every minute or every thirty seconds. btw, I would like to see if an updated driver would work.. only I can't get the installer to really "install" the driver.. anyone know where I can get just the driver instead of the exe?.. __________________ Mobile:Intel Celeron M 1.5GHz, 40GB WD, 1GB PC24000, Intel Mediocre Graphics 2, SB Audigy 2 Notebook

Dec 26, 2004, 08:02 PM	#22
()))FPPfan))> DriverHeaven Junior Member Join Date: Dec 2004 Location: -=POLAND=- Posts: 43 Rep Power: 0	I don't know if it helps but when I was have cracks on my SB Audigy 2 ZS, I set CD Audio option to "mute" and all cracks just disappeared

Dec 26, 2004, 10:39 PM	Thread Starter #23
Sargentwhitey Has a JOB.. Join Date: Aug 2004 Location: NJ Posts: 1,473 Rep Power: 0	@Necrosis- Yeah, I checked the date on the driver after install and it still says its from 2003. @FPPfan-I've tried muting everything except the two required and still nothing. __________________ Mobile:Intel Celeron M 1.5GHz, 40GB WD, 1GB PC24000, Intel Mediocre Graphics 2, SB Audigy 2 Notebook

Dec 26, 2004, 11:14 PM	#24
Necrosis HardwareHeaven Extreme Member Join Date: May 2002 Location: Ohio Posts: 8,838 Rep Power: 131 System Specs	I've been reading around, and it appears when you install the 1028 drivers, it'll still say the 1026 drivers are installed. When it unpack's the drivers you might try to manually install them from the folder it extracts them to. BTW, what motherboard you have?

Dec 26, 2004, 11:38 PM	Thread Starter #25
Sargentwhitey Has a JOB.. Join Date: Aug 2004 Location: NJ Posts: 1,473 Rep Power: 0	K8V Deluxe is the Mobo and I'll try and go find the driver __________________ Mobile:Intel Celeron M 1.5GHz, 40GB WD, 1GB PC24000, Intel Mediocre Graphics 2, SB Audigy 2 Notebook

Dec 27, 2004, 01:06 AM	Thread Starter #26
Sargentwhitey Has a JOB.. Join Date: Aug 2004 Location: NJ Posts: 1,473 Rep Power: 0	Doesnt seem as if it "extracts" the drivers to a specific, easy to find place.. it all happens so quickly too O_O , seems to me as if it just sticks them into the windows folder somewhere and "installs" it there. __________________ Mobile:Intel Celeron M 1.5GHz, 40GB WD, 1GB PC24000, Intel Mediocre Graphics 2, SB Audigy 2 Notebook

Dec 27, 2004, 04:06 AM	Thread Starter #27
Sargentwhitey Has a JOB.. Join Date: Aug 2004 Location: NJ Posts: 1,473 Rep Power: 0	Well, I officially gave up on it. I finally got the new drivers to install and still had the problem. So I took it out and put it back on integrated sound and my Voodoo 3 2000 is back in. Thanks for your help everyone.. its a shame it wasnt fixed.. but at least I'll get my money back... __________________ Mobile:Intel Celeron M 1.5GHz, 40GB WD, 1GB PC24000, Intel Mediocre Graphics 2, SB Audigy 2 Notebook

Dec 28, 2004, 02:52 AM	#28
Necrosis HardwareHeaven Extreme Member Join Date: May 2002 Location: Ohio Posts: 8,838 Rep Power: 131 System Specs	If you feel like trying another card, I highly recommend the Turtle Beach Santa Cruz.

Dec 28, 2004, 03:03 AM	Thread Starter #29
Sargentwhitey Has a JOB.. Join Date: Aug 2004 Location: NJ Posts: 1,473 Rep Power: 0	I decided on keeping the card... I'll just keep it for my next system which I will be getting most likely within a couple months or so... so It'll still be used... __________________ Mobile:Intel Celeron M 1.5GHz, 40GB WD, 1GB PC24000, Intel Mediocre Graphics 2, SB Audigy 2 Notebook