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Audio General and Technical Discussion Having problems or wishing to share information? check this out.

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Old Nov 7, 2005, 05:25 PM   #1
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Audio distortion on ASRock mobo

I built a computer for my brother about two weeks ago and everything went just fine, but we didn't have speakers during assembly and now he's getting sound distortion when playing music files. The audio is integrated, it's AC'97. He says that it gets all digitally distorted whenever any other process does anything. For example if he plays an mp3 on any music player like WinAmp or WMP, and if he loads like a web browser or lanches other programs, the audio distorts while the other information is being processed. He lives in another city so I can't directly diagnose the problem. I told him to update all the drivers via windows device manager, but he hasn't gone to the manufacturers site yet.

Does this sound like a driver or a hardware problem?

Here's the mobo:

http://www.asrock.com/product/product_p4vm8.htm
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Old Nov 8, 2005, 12:14 AM   #2
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System Specs

sounds like a hardware problem to me, not all that much you can do
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Old Nov 8, 2005, 01:14 AM Threadstarter Thread Starter   #3
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Jeesus, is there some things I should try before giving up on it... it would be an AMAZING annoyance to try to return the mobo and rebuild the comp, so would I be ok just to get a cheap sound card if it turns out there is a hardware problem?
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Old Nov 8, 2005, 02:21 PM   #4
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Have you updated the drivers or at least tried to? Go to the Asrock site and check if the AC97 driver there is newer than the one installed.
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Old Nov 16, 2005, 01:09 PM   #5
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System Specs

yep go for a cheapo sound card,pain in teh ass replaceing the mobo for crappy onboard
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Old Nov 16, 2005, 01:36 PM   #6
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Go for warranty. Changing your mobo is compulsory.
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Old Nov 16, 2005, 03:14 PM   #7
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System Specs

warrenty would be the first thing i do first. if it happens again then i would just get a cheap sound card.
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