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Go Back   HardwareHeaven.com > Forums > Hardware and Related Topics > kX Project Audio Driver Support Forum > Bug Reports


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Old Oct 27, 2006, 02:43 AM   #1
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Sound crashes...

Hi everyone.. Time ago i bought a sound blaster live 5.1, worked perfect with KX 5.10.00.3537 'till now..
Here's the thing.. When i first boot the pc, sound works normal (guitar rig, cakewalk, winamp, windows media player, games, everything) but after a few minutes, the sound crashes... there's no audio on games, on videos, on websites, on guitar rig and the multimedia keys on keyboard stop working too (except the power button).. and when i try to open the sound mixer (the windows default) it says that there's no sound device installed :S
http://img134.imageshack.us/img134/1...ddevicejv0.jpg
sorry 'bout the language on the ss.. i'm from chile..

very strange uh? the other thing.. the first minutes of work (after reboot) for example with nuendo, i have no problems, even if sound crashes, it keeps working fine, but when i close nuendo crashes like i said... multimedia keys wont work, audio on videos too, and all that...

funny thing... some other softwares works even when the sound crashes... winamp for example, team speak but the others wont...

i formatted the harddrive, unable the motherboard's soundcard, unplugged the keyboard (just in case), but nothing works..

my computer:

MSI KM4M-V
Sempron 2800+
512 DDR
Samsung 80GB & 200GB
GeForce 4 MX-440
Sound Blaster Live! 5.1 SB0102 5.1
PS2 Microsoft Wheel Mouse
KME Multimedia USB Keybard
450W PSU
Windows XP SP2 DirectX 9.0


what should i do?
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Old Oct 27, 2006, 04:09 AM   #2
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Are you still using 3537?
Check the Windows Event Viewer. It sounds like something is causing problems with the 'Windows Audio' service. If so, you can set the recovery options for the service, such that the service automatically restarts itself, but that would just be a workaround, and you should look into what is causing the problem in the first place.

<edit>
You reformatted your hard drive? Did you reinstall Windows (or are you talking about a different hard drive)? If so, then I would look into hardware problems as a possible cause (assuming that you are still using 3537, and that it has worked without problems up until now). Try reseating your sound card. If you have any diagnostic software than you might test your memory, etc. as well.
</edit>

Last edited by Russ; Oct 27, 2006 at 04:17 AM.
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Old Oct 27, 2006, 06:24 AM Threadstarter Thread Starter   #3
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ok... i did what u said about checking the events and found a process called wumdf.exe (Windows User Mode Driver Framework).. that has something to do about windows media player and since i unabled it, everything works great again.. so i guess that was it...

about your edit, i did reformatted/reinstall windows...

well.. thank you very much! ^^


<edit>
i was wrong... back to "normal".. cant use anything that involves sound again T_T


any suggestions?
</edit>



<edit 2>
ok... problem solved.. somehow the windows audio disabled himself.. so i enabled it and end of problem ^^

http://img103.imageshack.us/img103/8886/audiogq4.jpg

thanx for your help
</edit 2>

Last edited by Criminal!; Oct 28, 2006 at 10:52 PM.
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Old Oct 28, 2006, 11:33 PM   #4
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If you continue to have problems, please make a new post (in this thread if it is related), instead of just editing the above post, so that I/we know to look in here.

i.e. Once that you say that the problem is solved, people do not tend to check back in on the thread, unless they see a new post.

In any case, keep an eye on it, and let us know if it happens again (and please verify which version of kX you are currently using).
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