LiveDrive outputs stopped working

Keiser · Oct 31, 2006, 08:09 PM

The strangest thing happened last week, and I've been trying to fix it ever since. I had the 3537 drivers installed for a VERY long time, everything was fine. Then last week for some reason the outputs on the LiveDrive stopped giving sound. I have a Yamaha TSS-1 5.1 setup getting an optical feed from the opticalout on my LiveDrive (Live! 5.1 Platinum). I currently have my headphones plugged into the "front" analog jack on the back of the card, and I'm getting sound out of that just fine. The strangest part is that when I restart my PC, I get the windows startup sound out of my speakers just fine, so it's definitely not a hardware issue, but once the kX driver loads in Windows XP it stops working. I've toggled every option in the kX Mixer and put every slider at 100% and 0% with no success. I've tried every option in the Sounds and Audio Devices section of the Control Panel, I've checked every slider in the Windows mixer. What the heck is going on?

I uninstalled the 3537, then installed the 3538 drivers. During this process I had one reboot where I had no kX drivers installed and sound came from the speakers just fine, but I can't keep it like that because I use the LiveDrive for recording my mic and without the drivers installed there's no flexibility.

Now that I'm on the 3538 drivers it's back to exactly the same problem I had on 3537.

Driving me insane!

**dj_stick** · Oct 31, 2006, 08:19 PM

make sure the live drive's connections are still in place, also check to see that there's still a red light coming from the optical out (your optical lead could be damaged)

Keiser · Oct 31, 2006, 08:37 PM

That's what's really strange, is the optical cable is undamaged, light is shining out, and it's not JUST the optical out, the headphone out jack on the LiveDrive also doesn't put out sound. What's even weirder is if I plug headphones with an adaptor into the headphone jack it pops up the little icon panel in the bottom right of the screen near the kX Manager icon as if it noticed I plugged in the headphones and it was going to mute the speaker sound. I checked connections on the ribbon cable inside the PC and it's all fine, it's definitely SOME kind of software issue.

I can't help but feel that there's a hidden "Use LiveDrive" checkbox hidden in the 666th layer of my options. The magic "On" switch if you will. Because of how I use Fraps and Ventrilo to constantly record video with or without audio, I'm always swapping options around, but I didn't do anything out of the ordinary and I don't remember exactly how it started. When it first happened I probably just didn't realize my speakers were on and had my headphones on anyways (plugged into the analog jack).

Edit:
Apparently the Line2/Mic2 jack DOES work for recording audio.

Russ · Oct 31, 2006, 10:15 PM

I do not know anything about the LiveDrive, but, if you think something is set wrong in kX, I would try the following.

Reset AC97 (button on AC97 page of kX Mixer).
Reintialize the DSP.
Reset Device Settings.
Reset Global Settings.

The above should bring kX back to the default state and settings (you will have to re-register/reinstall any plugins that you have, that are not part of the kX install).

<edit>
BTW: Do the above in that order, and test after you do each (you may not have to do all of the above, and only the last one (Reset Global Settings) will require you to re-register/re-install the (non-bundled) plugins.
</edit>

**dj_stick** · Oct 31, 2006, 10:55 PM

in the I/O window make sure none of the output faders are muted (small grey or blue circle below the fader - blue = active, greay = muted)

Keiser · Nov 1, 2006, 08:03 PM

Woohoo! Got it fixed, apparently it was some kind of corrupted registry entry or something along those lines, Reset Global Settings seemed to have been what did it after a reboot. If I encounter it again I'll see if I can't reproduce it and maybe track down this bug. Thanks for the help.

Oct 31, 2006, 08:09 PM	#1
Keiser DriverHeaven Newbie Join Date: Aug 2006 Posts: 3 Rep Power: 0	LiveDrive outputs stopped working The strangest thing happened last week, and I've been trying to fix it ever since. I had the 3537 drivers installed for a VERY long time, everything was fine. Then last week for some reason the outputs on the LiveDrive stopped giving sound. I have a Yamaha TSS-1 5.1 setup getting an optical feed from the opticalout on my LiveDrive (Live! 5.1 Platinum). I currently have my headphones plugged into the "front" analog jack on the back of the card, and I'm getting sound out of that just fine. The strangest part is that when I restart my PC, I get the windows startup sound out of my speakers just fine, so it's definitely not a hardware issue, but once the kX driver loads in Windows XP it stops working. I've toggled every option in the kX Mixer and put every slider at 100% and 0% with no success. I've tried every option in the Sounds and Audio Devices section of the Control Panel, I've checked every slider in the Windows mixer. What the heck is going on? I uninstalled the 3537, then installed the 3538 drivers. During this process I had one reboot where I had no kX drivers installed and sound came from the speakers just fine, but I can't keep it like that because I use the LiveDrive for recording my mic and without the drivers installed there's no flexibility. Now that I'm on the 3538 drivers it's back to exactly the same problem I had on 3537. Driving me insane!

Oct 31, 2006, 10:15 PM	#4
Russ HardwareHeaven Extreme Member Join Date: Jan 2005 Posts: 5,562 Rep Power: 62	I do not know anything about the LiveDrive, but, if you think something is set wrong in kX, I would try the following. Reset AC97 (button on AC97 page of kX Mixer). Reintialize the DSP. Reset Device Settings. Reset Global Settings. The above should bring kX back to the default state and settings (you will have to re-register/reinstall any plugins that you have, that are not part of the kX install). <edit> BTW: Do the above in that order, and test after you do each (you may not have to do all of the above, and only the last one (Reset Global Settings) will require you to re-register/re-install the (non-bundled) plugins. </edit> Last edited by Russ; Oct 31, 2006 at 11:16 PM.

Oct 31, 2006, 08:37 PM	Thread Starter #3
Keiser DriverHeaven Newbie Join Date: Aug 2006 Posts: 3 Rep Power: 0	That's what's really strange, is the optical cable is undamaged, light is shining out, and it's not JUST the optical out, the headphone out jack on the LiveDrive also doesn't put out sound. What's even weirder is if I plug headphones with an adaptor into the headphone jack it pops up the little icon panel in the bottom right of the screen near the kX Manager icon as if it noticed I plugged in the headphones and it was going to mute the speaker sound. I checked connections on the ribbon cable inside the PC and it's all fine, it's definitely SOME kind of software issue. I can't help but feel that there's a hidden "Use LiveDrive" checkbox hidden in the 666th layer of my options. The magic "On" switch if you will. Because of how I use Fraps and Ventrilo to constantly record video with or without audio, I'm always swapping options around, but I didn't do anything out of the ordinary and I don't remember exactly how it started. When it first happened I probably just didn't realize my speakers were on and had my headphones on anyways (plugged into the analog jack). Edit: Apparently the Line2/Mic2 jack DOES work for recording audio.

Nov 1, 2006, 08:03 PM	Thread Starter #6
Keiser DriverHeaven Newbie Join Date: Aug 2006 Posts: 3 Rep Power: 0	Woohoo! Got it fixed, apparently it was some kind of corrupted registry entry or something along those lines, Reset Global Settings seemed to have been what did it after a reboot. If I encounter it again I'll see if I can't reproduce it and maybe track down this bug. Thanks for the help.