x64 - 3547 - bugs and issues

**Eugene Gavrilov** · Jul 18, 2009, 02:14 AM

please report any x64-related issues with build 3547 here

if your problem requires discussion or detailed explanation, please start a separate topic and post a link with a brief description here

previous bug report thread is here

E.

fronde · Jul 19, 2009, 12:02 AM

I don't know if it's a driver bug or not, but I have the same issue like the previous version.
I have a PC with Audigy2 (sb0240) and 4 gb ram installed, my OS is Win7 x64.
First the sound is OK but after a few minutes everything goes wrong and just weird clicks or no sound coming from the speakers.
If I put out one of the 2 gb ram sticks, everything is working just fine all time. Back with the 4 gb of ram leads to the same bad sound again.

Is it possible to fix it or is this Creative's mistake?

Temragon · Jul 19, 2009, 05:13 AM

The issues with more than 2gb of ram on 7 x64 are ongoing issues. Unfortunately, no solution has presented itself yet- We're all hoping Eugene gets time to work on it soon.

woodendaze · Jul 19, 2009, 12:36 PM

Is the "more than 2 gb"-bug specific to a certain motherboard, soundcard and/or certain DIMM's? I have 4 gb of memory (4x1 gb DIMM's) and I don't have these issues neither using the 3545 x86 nor the 3547 x64 drivers. Have tried using Win XP x86 SP3 and Vista x64 SP2. My soundcard is an SB Live Value CT4780.

LyyNx · Jul 19, 2009, 02:39 PM

might be slightly offtopic, but.. have people that are having problems with 4gb and vista/win7 tried official creative drivers? do they work fine? i'm planning on going win7 x64 and i saw creative released new drivers for audigy2 at least on 07/13 ( same date as the supposed win7 rtm )

Galleon · Jul 19, 2009, 05:10 PM

I just installed my audigy platinum eX, using Win7 x64 OS, 4GB Kingston RAM, Asus P5Q, Q9550 and downloaded the kxdrv3547-x64-full.exe - after I restart I get a "error while initialising the sound card, please re-install the driver..." message. I'm going to test the creative drivers now

MegaByte · Jul 19, 2009, 05:48 PM

First of all, I own a Soundblaster Live! 5.1

The mixer bugs in XP 64 seem to have been fixed indeed, and the sound is so crystal clear! It's just like awesome like never before.

I can't control bass and treble though. Will you add support for them in the future?

Temragon · Jul 19, 2009, 08:12 PM

Quote:

Originally Posted by woodendaze

Is the "more than 2 gb"-bug specific to a certain motherboard, soundcard and/or certain DIMM's? I have 4 gb of memory (4x1 gb DIMM's) and I don't have these issues neither using the 3545 x86 nor the 3547 x64 drivers. Have tried using Win XP x86 SP3 and Vista x64 SP2. My soundcard is an SB Live Value CT4780.

It seems to only be on 7 x64. I have 8GB and both have worked fine for me on vista and xp.

woodendaze · Jul 20, 2009, 01:09 PM

I've found a bug not previously reported: Soundfonts don't work. As soon as I load a soundfont and try to play a midi-file through the midiOut kX Synth CT4780 10k1 device, all I get is noise.

Tried a couple of different soundfonts and its always the same error.

MegaByte · Jul 20, 2009, 09:56 PM

Because of Utorrent's new policy with the Ask Toolbar which fucked my previous Windows x64 install (I ghosted it and managed to restore it and get it cleaned up in the end), I installed Vista and the same drivers in its x64 version. I would like to point out that sound is not nearly as good in Vista x64. Why? Is this a bug?

MegaByte · Jul 21, 2009, 01:15 AM

I'd also like to point out that in XP 64 Pro, when surround is turned on, sometimes the soundcard will play highly distorted, sounding with a "metallic" pitch.

thomasabarnes · Jul 21, 2009, 02:49 AM

Quote:

Originally Posted by woodendaze

I've found a bug not previously reported: Soundfonts don't work.

I reckon this is because of the below except taken from the .3546/.3547 changelog:

"SFMan32.dll is not installed for x64 platforms, because it is not 100%-compatible with 64-bit OS"

Maybe someone will write a program for kX that is something like SONAR's bitbridge or the newly released jbridge (programs that make it possible for 32bit apps to be run in native 64bit software).

RPGWiZaRD · Jul 21, 2009, 02:50 PM

Quote:

Originally Posted by Galleon

I just installed my audigy platinum eX, using Win7 x64 OS, 4GB Kingston RAM, Asus P5Q, Q9550 and downloaded the kxdrv3547-x64-full.exe - after I restart I get a "error while initialising the sound card, please re-install the driver..." message. I'm going to test the creative drivers now

You need to run kxmixer.exe in Vista compability mode for now (right click on exe file and troubleshoot compability).

Quote:

Originally Posted by MegaByte

First of all, I own a Soundblaster Live! 5.1

The mixer bugs in XP 64 seem to have been fixed indeed, and the sound is so crystal clear! It's just like awesome like never before.

I can't control bass and treble though. Will you add support for them in the future?

I can control bass just fine, are u trying with the 10-band EQ or Timbre dsp plugin? Both works just fine for me.

MegaByte · Jul 22, 2009, 04:14 AM

I did not know of the Timbre plugin. But it seems it was replaced, wasn't it?

kX Project: Knowledgebase: kX Getting Started Guide - Basic DSP Routings

Also, I don't know what the 10-band equalizer is. In previous versions of the driver, I was using Windows' "advanced" controls.

MegaByte · Jul 22, 2009, 04:36 PM

There is something that I still would like to know: why does my Live! 5.1 sound so much better on XP than Vista? On Windows Vista it sounds much flatter.

Thanks in advance for anyone that can explain this to me.

**Eugene Gavrilov** · Jul 24, 2009, 01:06 AM

Quote:

Originally Posted by MegaByte

There is something that I still would like to know: why does my Live! 5.1 sound so much better on XP than Vista? On Windows Vista it sounds much flatter.

Thanks in advance for anyone that can explain this to me.

check your DSP configuration - is it almost the same?
try Wave 2/3 instead of Master Mixer
ensure Vista is set to 48000Hz mode for all the devices
--
SoundFonts: anyone with 10k2 to confirm this?
(this is unrelated to sfman32.dll)
--
>2Gb: no solution still

E.

MegaByte · Jul 24, 2009, 06:48 PM

How do I set the mode to 48000 Hz?

LyyNx · Jul 24, 2009, 07:38 PM

in vista, go to control panel, sound ( or right click the volume icon in sys tray and select 'playback devices') then select the current playback device and press 'properties' and go to the 'advanced' tab. probably should do it for other devices as well, not just the default one

thomasabarnes · Jul 24, 2009, 10:17 PM

Quote:

Originally Posted by Eugene Gavrilov

SoundFonts: anyone with 10k2 to confirm this?
(this is unrelated to sfman32.dll)
--

E.

Ah I see, now. Thanks for pointing this out. Dear Eugene.

MegaByte · Jul 24, 2009, 11:40 PM

Quote:

Originally Posted by LyyNx

in vista, go to control panel, sound ( or right click the volume icon in sys tray and select 'playback devices') then select the current playback device and press 'properties' and go to the 'advanced' tab. probably should do it for other devices as well, not just the default one

The playback rate is already set to 48 Hz, and can not be changed.

thomasabarnes · Jul 25, 2009, 12:32 AM

MegaByte:

Set the default record device to 48 kHhz, as well.

quarks123 · Nov 15, 2010, 03:58 PM

bevor i start: i have no knowledge about this driver and i need help to fix my problem
i can't get my Creative Sound Blaster Live 5.1 to work with the kx driver

on xp the kx driver was perfect, but now on Windows 764 Bit i can't get all speakers to work at the same time

when i choose 2.1 in the surround mixer i get 2.1 like it should with nice bass (when i swap front and rear it works perfect good bass)
when i choose 4.1 i have no more bass and only front choppy sound (when i swap front and rear, i get only rare and choppy music)
when i choose 5.1 its like 4.1 but not so choppy

i don't get it

Jul 18, 2009, 02:14 AM	#1
Eugene Gavrilov kX Project Lead Programmer and Coordinator Join Date: Dec 2002 Posts: 3,119 Rep Power: 75	x64 - 3547 - bugs and issues please report any x64-related issues with build 3547 here if your problem requires discussion or detailed explanation, please start a separate topic and post a link with a brief description here previous bug report thread is here E.

Jul 19, 2009, 12:02 AM	#2
fronde DriverHeaven Newbie Join Date: Jul 2009 Posts: 2 Rep Power: 0	Re: x64 - 3547 - bugs and issues I don't know if it's a driver bug or not, but I have the same issue like the previous version. I have a PC with Audigy2 (sb0240) and 4 gb ram installed, my OS is Win7 x64. First the sound is OK but after a few minutes everything goes wrong and just weird clicks or no sound coming from the speakers. If I put out one of the 2 gb ram sticks, everything is working just fine all time. Back with the 4 gb of ram leads to the same bad sound again. Is it possible to fix it or is this Creative's mistake?

Jul 19, 2009, 05:13 AM	#3
Temragon HardwareHeaven Junior Member Join Date: Sep 2007 Posts: 51 Rep Power: 0	Re: x64 - 3547 - bugs and issues The issues with more than 2gb of ram on 7 x64 are ongoing issues. Unfortunately, no solution has presented itself yet- We're all hoping Eugene gets time to work on it soon.

Jul 19, 2009, 12:36 PM	#4
woodendaze HardwareHeaven Newbie Join Date: May 2008 Location: Europe Posts: 18 Rep Power: 0 System Specs	Re: x64 - 3547 - bugs and issues Is the "more than 2 gb"-bug specific to a certain motherboard, soundcard and/or certain DIMM's? I have 4 gb of memory (4x1 gb DIMM's) and I don't have these issues neither using the 3545 x86 nor the 3547 x64 drivers. Have tried using Win XP x86 SP3 and Vista x64 SP2. My soundcard is an SB Live Value CT4780.

Jul 19, 2009, 02:39 PM	#5
LyyNx HardwareHeaven Junior Member Join Date: Feb 2004 Posts: 54 Rep Power: 0	Re: x64 - 3547 - bugs and issues might be slightly offtopic, but.. have people that are having problems with 4gb and vista/win7 tried official creative drivers? do they work fine? i'm planning on going win7 x64 and i saw creative released new drivers for audigy2 at least on 07/13 ( same date as the supposed win7 rtm )

Jul 19, 2009, 05:10 PM	#6
Galleon DriverHeaven Newbie Join Date: Jul 2009 Posts: 1 Rep Power: 0	Re: x64 - 3547 - bugs and issues I just installed my audigy platinum eX, using Win7 x64 OS, 4GB Kingston RAM, Asus P5Q, Q9550 and downloaded the kxdrv3547-x64-full.exe - after I restart I get a "error while initialising the sound card, please re-install the driver..." message. I'm going to test the creative drivers now

Jul 19, 2009, 05:48 PM	#7
MegaByte HardwareHeaven Junior Member Join Date: May 2007 Posts: 25 Rep Power: 0	Re: x64 - 3547 - bugs and issues First of all, I own a Soundblaster Live! 5.1 The mixer bugs in XP 64 seem to have been fixed indeed, and the sound is so crystal clear! It's just like awesome like never before. I can't control bass and treble though. Will you add support for them in the future?

Jul 20, 2009, 01:09 PM	#9
woodendaze HardwareHeaven Newbie Join Date: May 2008 Location: Europe Posts: 18 Rep Power: 0 System Specs	Re: x64 - 3547 - bugs and issues I've found a bug not previously reported: Soundfonts don't work. As soon as I load a soundfont and try to play a midi-file through the midiOut kX Synth CT4780 10k1 device, all I get is noise. Tried a couple of different soundfonts and its always the same error.

Jul 20, 2009, 09:56 PM	#10
MegaByte HardwareHeaven Junior Member Join Date: May 2007 Posts: 25 Rep Power: 0	Re: x64 - 3547 - bugs and issues Because of Utorrent's new policy with the Ask Toolbar which fucked my previous Windows x64 install (I ghosted it and managed to restore it and get it cleaned up in the end), I installed Vista and the same drivers in its x64 version. I would like to point out that sound is not nearly as good in Vista x64. Why? Is this a bug?

Jul 21, 2009, 01:15 AM	#11
MegaByte HardwareHeaven Junior Member Join Date: May 2007 Posts: 25 Rep Power: 0	Re: x64 - 3547 - bugs and issues I'd also like to point out that in XP 64 Pro, when surround is turned on, sometimes the soundcard will play highly distorted, sounding with a "metallic" pitch.

Jul 22, 2009, 04:14 AM	#14
MegaByte HardwareHeaven Junior Member Join Date: May 2007 Posts: 25 Rep Power: 0	Re: x64 - 3547 - bugs and issues I did not know of the Timbre plugin. But it seems it was replaced, wasn't it? kX Project: Knowledgebase: kX Getting Started Guide - Basic DSP Routings Also, I don't know what the 10-band equalizer is. In previous versions of the driver, I was using Windows' "advanced" controls.

Jul 22, 2009, 04:36 PM	#15
MegaByte HardwareHeaven Junior Member Join Date: May 2007 Posts: 25 Rep Power: 0	Re: x64 - 3547 - bugs and issues There is something that I still would like to know: why does my Live! 5.1 sound so much better on XP than Vista? On Windows Vista it sounds much flatter. Thanks in advance for anyone that can explain this to me.

Jul 24, 2009, 06:48 PM	#17
MegaByte HardwareHeaven Junior Member Join Date: May 2007 Posts: 25 Rep Power: 0	Re: x64 - 3547 - bugs and issues How do I set the mode to 48000 Hz?

Jul 24, 2009, 07:38 PM	#18
LyyNx HardwareHeaven Junior Member Join Date: Feb 2004 Posts: 54 Rep Power: 0	Re: x64 - 3547 - bugs and issues in vista, go to control panel, sound ( or right click the volume icon in sys tray and select 'playback devices') then select the current playback device and press 'properties' and go to the 'advanced' tab. probably should do it for other devices as well, not just the default one

Jul 25, 2009, 12:32 AM	#21
thomasabarnes Long Time ***** Friend Join Date: Jan 2003 Location: USA Posts: 1,375 Rep Power: 0 System Specs	Re: x64 - 3547 - bugs and issues MegaByte: Set the default record device to 48 kHhz, as well. __________________ May a song always touch you in a positive way. SONAR X1D Expanded, Windows 7 Pro 64Bit, MOTU UltraLite MK3, 150 GB HDD, 250 GB HDD, 1 TB x2 HDD 7200 rpm My Music Production: Top 40, Contemporary Christian, Pop/Rock, Decent Rap, Inspirationals, and Children Songs

Nov 15, 2010, 03:58 PM	#22
quarks123 HardwareHeaven Newbie Join Date: Nov 2010 Posts: 1 Rep Power: 0	AW: x64 - 3547 - bugs and issues bevor i start: i have no knowledge about this driver and i need help to fix my problem i can't get my Creative Sound Blaster Live 5.1 to work with the kx driver on xp the kx driver was perfect, but now on Windows 764 Bit i can't get all speakers to work at the same time when i choose 2.1 in the surround mixer i get 2.1 like it should with nice bass (when i swap front and rear it works perfect good bass) when i choose 4.1 i have no more bass and only front choppy sound (when i swap front and rear, i get only rare and choppy music) when i choose 5.1 its like 4.1 but not so choppy i don't get it