Hibernation bug

Jo-Chen · Aug 29, 2003, 09:52 AM

Version: 5, 10, 00, 3534 - debug
Kompiliert: Aug 19 2003 01:23:27

I'm afraid we have to inform you that AC97 did not survive hibernation.

Seriously, after reactivating the computer from hibernated state the kx-mixer does not show the AC97-icon any more and lineIn is dead.

My system is an epox nforce2 board (nForce_2.45_WinXP2K_WHQL)
SBLive Player 1024
Windows XP Pro Version 5.1.2600 (SP1)

**Eugene Gavrilov** · Aug 31, 2003, 02:50 AM

was it back after reboot?
if it disappeared completely, then, probably, it was a hardware issue

/E

Jo-Chen · Aug 31, 2003, 11:30 AM

After reboot everything is fine again.
Let me check the standby mode ...
... same thing, AC97 is also gone but this time linein still works.

Ok so after hibernation and standby the AC97 icon is gone and linein does not work after hibernation anymore. Maybe it's a hardware issue or drivers aren't correctly installed. Does anybody have the same problems? It's easy to try out.

**Eugene Gavrilov** · Sep 1, 2003, 12:05 AM

>> Does anybody have the same problems? It's easy to try out

yes, more feedback would be useful

perhaps, the ac97 codec went into 'suspend' mode and wasn't correctly restored by the driver

/Eugene

frlopes · Sep 5, 2003, 10:34 AM

I have the exactly same problem with the 3534 version, this didnt happen with the prevoius version i was using: 3532

Description of the problem:

After coming back from hibernation the following happen:
-> AC'97 icon disapears from Kx Mixer
-> Stop having sound in front speakers
-> Rear speakers work fine and i can use the "swap fron-rear" and get the front channels to be played in rear speakers

My system:
SB Live 5.1 [SB0060]
CPU AMD 1 GHz
MBoard ASUS A7A266
OS: Win XP SP1

I'll try to get the card moved to a similar PC running Windows 2000 SP4 and give some feedback about it.
If anyone from staff need any other information please let me know.

Finally and since its my first post here I would live to congrat KX Project team for the outstanding work

// Filipe Lopes

**Eugene Gavrilov** · Sep 5, 2003, 11:56 PM

if you quit & re-launch the mixer, does it solve the problem?

after 3535 is out, please re-check this issue and let me know if it is fixed
3535 is to be released within 1-2 weeks

/E

frlopes · Sep 8, 2003, 09:07 PM

Quote:

Originally posted by Eugene Gavrilov
if you quit & re-launch the mixer, does it solve the problem?

No, it doesn't. I've also tried to reset DSP and remove/add the Epilog but neither of these solves the problem.

Quote:

Originally posted by frlopes
I'll try to get the card moved to a similar PC running Windows 2000 SP4 and give some feedback about it.

Well, i've done it and the same also happens in Win 2k SP4

Quote:

Originally posted by Eugene Gavrilov
after 3535 is out, please re-check this issue and let me know if it is fixed
3535 is to be released within 1-2 weeks

Ok, i'll be waiting for it

Regards,

//Filipe Lopes

CpS · Sep 10, 2003, 12:06 PM

I got the same problem.

My system is: p4-2.4GHz, gigabyte GA-8x667 on i845 chipset, 512 DDR RAM, Audigy (OEM version), WinXP SP1.

Sometimes, even I reboot my pc - I still don't get AC97 codec back, therefore I have to reboot again (up to 3 times). I wonder if this problem could be connected somehow with EAX support included in this release (5, 10, 00, 3534 - debug).

--
Mikhail.

The_Neon_Cowboy · Sep 10, 2003, 12:19 PM

nForce_2.45_WinXP2K_WHQL
but have u tryied the 3.44 beta?

**Eugene Gavrilov** · Sep 10, 2003, 11:30 PM

please re-test this issue as soon as 3535 (beta) is out

/E

TravelRec. · Sep 12, 2003, 07:04 AM

Hi Eugene!

Just yesterday I got this issue also as I left my computer ´cause of a telephone call and I turned it into suspend mode. After the wake up the AC97 icon in the mixer was gone. Front speakers were off. As I moved the front volume sliders then the sound was back. After a complete rebooting all was fine again. I just wanted to say this.

Best regards!

TravelRec.

Drizzt · Sep 17, 2003, 05:27 PM

Hi

I'm also suffering with this bug. The system withte SB Live 5.1 card is my MP3/DivX box and majority of the time it runs headless playing MP3s. It's a hassle to have to connect a monitor to reboot after I hibernate the machine and wake it up.

My system is a MSI Slim PC with a P3 600 on an i815E chipset. I'll wait and test out teh new driver.

Drizzt

**Eugene Gavrilov** · Sep 17, 2003, 11:42 PM

can you install the monitor (kxdev.narod.ru) and watch its output when you go into hibernation and resume?
btw, after ac97 icon disappears, does kX Mixer still report the presence of the ac97 codec?
[in the 'about...' dialog box]
what is your codec model displayed by the mixer? (the same 'about' window)

/E

Drizzt · Sep 18, 2003, 01:27 PM

How do I use this monitor? I try ti start it but it throw the following error: "ERROR (1058: The driver is marked as disabled (Start=4) in it's service database."

After hibernating and resuming, the info page doesn't list any AC97 codec.

The codec listed is: EMicro UNKNOWN

Drizzt

**Eugene Gavrilov** · Sep 18, 2003, 10:40 PM

>> ERROR (1058: The driver is marked as disabled

you don't need to upload the kx.sys into the monitor
simply start monitor.exe, make sure it doesn't print any error messages
now, start any audio playback
you should get a line similar to 'waveout: xxxx xxxx ' in the monitor log
now, enter 'hibernation' mode
resume
check the log

/E

Drizzt · Sep 19, 2003, 11:49 AM

I still cannot get the monitor to work.

When i first start it, I get the following:

Unable to start the support driver.
Local messages will not be available.
Remote reader thread started
-- end -

Am I supposed to start or enable something?

Drizzt

Aug 29, 2003, 09:52 AM	#1
Jo-Chen DriverHeaven Newbie Join Date: Feb 2003 Posts: 18 Rep Power: 0	Hibernation bug Version: 5, 10, 00, 3534 - debug Kompiliert: Aug 19 2003 01:23:27 I'm afraid we have to inform you that AC97 did not survive hibernation. Seriously, after reactivating the computer from hibernated state the kx-mixer does not show the AC97-icon any more and lineIn is dead. My system is an epox nforce2 board (nForce_2.45_WinXP2K_WHQL) SBLive Player 1024 Windows XP Pro Version 5.1.2600 (SP1)

Sep 10, 2003, 12:19 PM	#9
The_Neon_Cowboy HardwareHeaven Extreme Member Join Date: Dec 2002 Location: U.S.A. Posts: 16,009 Rep Power: 92 System Specs	nForce_2.45_WinXP2K_WHQL but have u tryied the 3.44 beta? __________________ Last edited by The_Neon_Cowboy; Sep 14, 2003 at 12:58 PM.

Sep 12, 2003, 07:04 AM	#11
TravelRec. Alternative Audioproductions Join Date: Sep 2003 Location: Germany / Sachsen-Anhalt Posts: 1,710 Rep Power: 0	Hi Eugene! Just yesterday I got this issue also as I left my computer ´cause of a telephone call and I turned it into suspend mode. After the wake up the AC97 icon in the mixer was gone. Front speakers were off. As I moved the front volume sliders then the sound was back. After a complete rebooting all was fine again. I just wanted to say this. Best regards! TravelRec. __________________ Always take a look behind.

Sep 17, 2003, 05:27 PM	#12
Drizzt DriverHeaven Newbie Join Date: Sep 2003 Posts: 3 Rep Power: 0	Hi I'm also suffering with this bug. The system withte SB Live 5.1 card is my MP3/DivX box and majority of the time it runs headless playing MP3s. It's a hassle to have to connect a monitor to reboot after I hibernate the machine and wake it up. My system is a MSI Slim PC with a P3 600 on an i815E chipset. I'll wait and test out teh new driver. Drizzt __________________ The difference between intelligence and education is that intelligence will earn you a living. . . Charles E. Ketering

Sep 18, 2003, 01:27 PM	#14
Drizzt DriverHeaven Newbie Join Date: Sep 2003 Posts: 3 Rep Power: 0	How do I use this monitor? I try ti start it but it throw the following error: "ERROR (1058: The driver is marked as disabled (Start=4) in it's service database." After hibernating and resuming, the info page doesn't list any AC97 codec. The codec listed is: EMicro UNKNOWN Drizzt __________________ The difference between intelligence and education is that intelligence will earn you a living. . . Charles E. Ketering

Aug 31, 2003, 02:50 AM	#2
Eugene Gavrilov kX Project Lead Programmer and Coordinator Join Date: Dec 2002 Posts: 3,119 Rep Power: 75	was it back after reboot? if it disappeared completely, then, probably, it was a hardware issue /E

Aug 31, 2003, 11:30 AM	Thread Starter #3
Jo-Chen DriverHeaven Newbie Join Date: Feb 2003 Posts: 18 Rep Power: 0	After reboot everything is fine again. Let me check the standby mode ... ... same thing, AC97 is also gone but this time linein still works. Ok so after hibernation and standby the AC97 icon is gone and linein does not work after hibernation anymore. Maybe it's a hardware issue or drivers aren't correctly installed. Does anybody have the same problems? It's easy to try out.

Sep 1, 2003, 12:05 AM	#4
Eugene Gavrilov kX Project Lead Programmer and Coordinator Join Date: Dec 2002 Posts: 3,119 Rep Power: 75	>> Does anybody have the same problems? It's easy to try out yes, more feedback would be useful perhaps, the ac97 codec went into 'suspend' mode and wasn't correctly restored by the driver /Eugene

Sep 5, 2003, 10:34 AM	#5
frlopes DriverHeaven Newbie Join Date: Sep 2003 Location: Lisbon - Portugal Posts: 10 Rep Power: 0	I have the exactly same problem with the 3534 version, this didnt happen with the prevoius version i was using: 3532 Description of the problem: After coming back from hibernation the following happen: -> AC'97 icon disapears from Kx Mixer -> Stop having sound in front speakers -> Rear speakers work fine and i can use the "swap fron-rear" and get the front channels to be played in rear speakers My system: SB Live 5.1 [SB0060] CPU AMD 1 GHz MBoard ASUS A7A266 OS: Win XP SP1 I'll try to get the card moved to a similar PC running Windows 2000 SP4 and give some feedback about it. If anyone from staff need any other information please let me know. Finally and since its my first post here I would live to congrat KX Project team for the outstanding work // Filipe Lopes

Sep 5, 2003, 11:56 PM	#6
Eugene Gavrilov kX Project Lead Programmer and Coordinator Join Date: Dec 2002 Posts: 3,119 Rep Power: 75	if you quit & re-launch the mixer, does it solve the problem? after 3535 is out, please re-check this issue and let me know if it is fixed 3535 is to be released within 1-2 weeks /E

Sep 10, 2003, 12:06 PM	#8
CpS DriverHeaven Newbie Join Date: Sep 2003 Location: Moscow, Russia Posts: 1 Rep Power: 0	I got the same problem. My system is: p4-2.4GHz, gigabyte GA-8x667 on i845 chipset, 512 DDR RAM, Audigy (OEM version), WinXP SP1. Sometimes, even I reboot my pc - I still don't get AC97 codec back, therefore I have to reboot again (up to 3 times). I wonder if this problem could be connected somehow with EAX support included in this release (5, 10, 00, 3534 - debug). -- Mikhail.

Sep 10, 2003, 11:30 PM	#10
Eugene Gavrilov kX Project Lead Programmer and Coordinator Join Date: Dec 2002 Posts: 3,119 Rep Power: 75	please re-test this issue as soon as 3535 (beta) is out /E

Sep 17, 2003, 11:42 PM	#13
Eugene Gavrilov kX Project Lead Programmer and Coordinator Join Date: Dec 2002 Posts: 3,119 Rep Power: 75	can you install the monitor (kxdev.narod.ru) and watch its output when you go into hibernation and resume? btw, after ac97 icon disappears, does kX Mixer still report the presence of the ac97 codec? [in the 'about...' dialog box] what is your codec model displayed by the mixer? (the same 'about' window) /E

Sep 18, 2003, 10:40 PM	#15
Eugene Gavrilov kX Project Lead Programmer and Coordinator Join Date: Dec 2002 Posts: 3,119 Rep Power: 75	>> ERROR (1058: The driver is marked as disabled you don't need to upload the kx.sys into the monitor simply start monitor.exe, make sure it doesn't print any error messages now, start any audio playback you should get a line similar to 'waveout: xxxx xxxx ' in the monitor log now, enter 'hibernation' mode resume check the log /E

Sep 19, 2003, 11:49 AM	#16
Drizzt DriverHeaven Newbie Join Date: Sep 2003 Posts: 3 Rep Power: 0	I still cannot get the monitor to work. When i first start it, I get the following: Unable to start the support driver. Local messages will not be available. Remote reader thread started -- end - Am I supposed to start or enable something? Drizzt __________________ The difference between intelligence and education is that intelligence will earn you a living. . . Charles E. Ketering