Audigy2: Center turns off after a while

xaps · Jan 26, 2005, 05:27 PM

I used the forum's search feature to check if somebody had the same problem before, but i didn't find any matching results.

my problem is simple to explain: if i boot my pc and immediately start foobar and listen to music everything works properly and fine - the sub is working, as well as my 5 sats. but after a while the center speaker turns off. switching my soundsystem off and on again does not help, only a reboot of the computer makes the center work again. so the root of the problem seems to be a software bug.

here some information:

----Hardware / Software configuration---------------
Treibername:kX Audio Driver (Debug)
Treiberdatum: Feb 17 2004 00:43:22
Treiberversion: 5.10.00.3537 - debug
DB Name:none
SB0240 10k2 [9000]
PCI Information:
Device: 41102 Subsys: 10021102 ChipRev: 4
Karte ist '10k2'
Card has MPU device
Kartenmodell ist '5.1'
Card is Audigy2-compatible
Card HAS AC97 codec
Codec name: SigmaTel STAC9721/23
3D Extension: SigmaTel 3D Enhancement
Codec is 2.0 compliant
Capabilities[6940] :
DAC resolutions : -16-bit- -18-bit-
ADC resolutions : -16-bit- -18-bit-
Ext Capabilities [200]: -slot/DAC mappings-
Port: 9000 Irq: 0x8(8)
Playback buffer: 20a0
Record buffer: 4000
Number of AC3 buffers: 4
Tank memory: 256 kb
GSIF buffer: 256 samples
OS version: [2 5 1 Service Pack 2; 2 5 1 Service Pack 2; 156 148]
----------------------------------------------------

thank you for reading and all your answers [img]images/smilies/big%20grin.gif[/img]

greets

Logla · Jan 26, 2005, 08:39 PM

not necessarily a software fault. It could be the card itself that has developed a fault. My original A2 had a similar problem and then eventually stopped working altogether.
I gave it to a friend who installed it in his machine, used it for a month without incident until it died completely.

Have you removed, re-installed the drivers. Its always a good starting point for diagnosis.
Even installing the card into a different slot may be a good idea.

xaps · Jan 26, 2005, 11:06 PM

Quote:

It could be the card itself that has developed a fault.

i don't think so, because the official creative drivers have been running quite well. (linux is working perfect, too)
the better quality when listening to music made me a fan of the kx driver.

any other ideas?

edit:
a possible compromise could be a way to reload the driver without a complete restart of windows - i believe that this would solve the problem. but how can i do it?

xaps · Jan 28, 2005, 11:56 AM

i reinstalled the driver twice and tried to use the 3538h but nothing changed - the center speaker even stayed quiet once, directly after the system had startet...

any ideas?

peate · Jan 28, 2005, 06:07 PM

Have you tried with a different music player?

Try right clicking on the kX tray icon and choose settings, reset both global and device settings. You'll then have to re-set the surrounder to 5.1.

Are you using Asio or direct sound with Foobar? I read at the Foobar forum a while ago that it's useless using Asio, it makes no difference in sound quality and you don't need low latency listening to mp3 and such. I never tried it personally, I use Winamp direct sound into fxbus 4/5, never had a problem.

xaps · Jan 29, 2005, 01:58 PM

Thanks for your answer!!

I'm using foobar with KernelStreaming Output, I made the best experiences with this. I was also using DirectSound for a few days, but something makes my ears believe in the slightly better sound quality of KearnelStreaming.

But that all makes no difference to my center-problem. The problem doesn't only occur when listening to music - if the center has switched off once, you can't get any sound out of it without rebooting the computer... pretty annoying

I tried to reset all settings like you said, but it didn't help.

HELP!!! ;(

Jan 26, 2005, 05:27 PM	#1
xaps DriverHeaven Newbie Join Date: Jan 2005 Posts: 4 Rep Power: 0	Audigy2: Center turns off after a while I used the forum's search feature to check if somebody had the same problem before, but i didn't find any matching results. my problem is simple to explain: if i boot my pc and immediately start foobar and listen to music everything works properly and fine - the sub is working, as well as my 5 sats. but after a while the center speaker turns off. switching my soundsystem off and on again does not help, only a reboot of the computer makes the center work again. so the root of the problem seems to be a software bug. here some information: ----Hardware / Software configuration--------------- Treibername:kX Audio Driver (Debug) Treiberdatum: Feb 17 2004 00:43:22 Treiberversion: 5.10.00.3537 - debug DB Name:none SB0240 10k2 [9000] PCI Information: Device: 41102 Subsys: 10021102 ChipRev: 4 Karte ist '10k2' Card has MPU device Kartenmodell ist '5.1' Card is Audigy2-compatible Card HAS AC97 codec Codec name: SigmaTel STAC9721/23 3D Extension: SigmaTel 3D Enhancement Codec is 2.0 compliant Capabilities[6940] : DAC resolutions : -16-bit- -18-bit- ADC resolutions : -16-bit- -18-bit- Ext Capabilities [200]: -slot/DAC mappings- Port: 9000 Irq: 0x8(8) Playback buffer: 20a0 Record buffer: 4000 Number of AC3 buffers: 4 Tank memory: 256 kb GSIF buffer: 256 samples OS version: [2 5 1 Service Pack 2; 2 5 1 Service Pack 2; 156 148] ---------------------------------------------------- thank you for reading and all your answers [img]images/smilies/big%20grin.gif[/img] greets

Jan 26, 2005, 08:39 PM	#2
Logla HardwareHeaven Extreme Member Join Date: May 2003 Posts: 3,311 Rep Power: 62	not necessarily a software fault. It could be the card itself that has developed a fault. My original A2 had a similar problem and then eventually stopped working altogether. I gave it to a friend who installed it in his machine, used it for a month without incident until it died completely. Have you removed, re-installed the drivers. Its always a good starting point for diagnosis. Even installing the card into a different slot may be a good idea.

Jan 28, 2005, 11:56 AM	Thread Starter #4
xaps DriverHeaven Newbie Join Date: Jan 2005 Posts: 4 Rep Power: 0	i reinstalled the driver twice and tried to use the 3538h but nothing changed - the center speaker even stayed quiet once, directly after the system had startet... any ideas?

Jan 28, 2005, 06:07 PM	#5
peate HardwareHeaven Addict Join Date: Oct 2003 Posts: 389 Rep Power: 55	Have you tried with a different music player? Try right clicking on the kX tray icon and choose settings, reset both global and device settings. You'll then have to re-set the surrounder to 5.1. Are you using Asio or direct sound with Foobar? I read at the Foobar forum a while ago that it's useless using Asio, it makes no difference in sound quality and you don't need low latency listening to mp3 and such. I never tried it personally, I use Winamp direct sound into fxbus 4/5, never had a problem.

Jan 29, 2005, 01:58 PM	Thread Starter #6
xaps DriverHeaven Newbie Join Date: Jan 2005 Posts: 4 Rep Power: 0	Thanks for your answer!! I'm using foobar with KernelStreaming Output, I made the best experiences with this. I was also using DirectSound for a few days, but something makes my ears believe in the slightly better sound quality of KearnelStreaming. But that all makes no difference to my center-problem. The problem doesn't only occur when listening to music - if the center has switched off once, you can't get any sound out of it without rebooting the computer... pretty annoying I tried to reset all settings like you said, but it didn't help. HELP!!! ;(