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Go Back   HardwareHeaven.com > Forums > Hardware and Related Topics > kX Project Audio Driver Support Forum > Bug Reports


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Old Jun 2, 2005, 07:38 AM   #1
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Kx.sys blue screen kx3538h

Hi Fellow Kx Users,

I've been noticing occational blue screen crashes under kx driver version 3538h. It seems to happen when I try to adjust my main output volume while audio is playing back from any application using WDM or ASIO. I open up the kxmixer and the second I click on the main volume control, my computer goes blue screen. I jotted down the main parts of the error message the last time it happened...

Kx.sys
The driver has mistakenly marked a part of its image pageable instead of non pageable.

*** STOP: 0x000000D3 (0xF9654FB0,0x00000002,0x00000000,0x804DA860)

My Card is SB0090 w/audigy drive. I don't know if the driver is at fault or my system is... It does not happen often... seems the computer has to be running without a reboot for a few days before it has a chance of happening. Anyone else seen this or have suggestions where I can look to fix it?

Temp
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Old Jun 30, 2005, 08:13 PM   #2
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try to reproduce this issue when 3538i is out

E.
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Old Jul 5, 2005, 01:46 AM   #3
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Exactly the same thing happens to me with my SB0240.
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Old Mar 14, 2006, 02:42 AM   #4
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Having the same problem too.

WinXP, SB Live! 5.1

using a freshly installed 3538j...

happened 3 times today
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Old Mar 15, 2006, 05:20 AM   #5
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Hi all,

I just happened across this thread from a link in this one http://www.hardwareheaven.com/bug-reports/100655-mute-multimedia-key-bsods.html

I am using the j version of the drivers and I have the same BSOD when accessing the main volume controls.

One thing I did notice from the thread link posted above is that I did enable multimedia keyboard support. I hadn't really thought of that until the thread sounded familiar.

So, maybe these BSODs are multimedia keyboard issues?
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Old Mar 16, 2006, 09:02 PM   #6
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I'd like to confirm that this may infact be turning on multimedia keyboard support. I have a second computer using KX 3538j and the support for that was turned off and I never recieved any problems. So out of curiosity I enabled it and the BSODs began. Turning it off again stopped these errors.

For me it's no big deal, I just switched to a blackbox plugin that gives support for these keyboards. But I thought I would just post my finding none the less. \


Peace
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Old Mar 17, 2006, 01:44 PM   #7
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Quote:
Originally Posted by NightBreed
I'd like to confirm that this may infact be turning on multimedia keyboard support. I have a second computer using KX 3538j and the support for that was turned off and I never recieved any problems. So out of curiosity I enabled it and the BSODs began. Turning it off again stopped these errors.

For me it's no big deal, I just switched to a blackbox plugin that gives support for these keyboards. But I thought I would just post my finding none the less. \


Peace
Well, I didn't even know about this "multimedia keyboard support" function, so I hadn't enabled it.
With or without it, I still got and get lots of BSoD's. Using a Genius KB-16M keyboard.
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Old Apr 22, 2006, 12:28 PM   #8
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I too have experienced this. With the regular version and the 3538j beta. But with me it only happens when I mute the system with the main volume button on the audigy 2 platinum i/o extension. I also have a multimedia keyboard without any drivers installed (and without the mentioned problem).
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Old May 17, 2006, 11:40 PM   #9
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the same problem too

I have the same problem too. I'm using SB0092 with kX 3538j on WinXP SP2.
When I watch some movies, listen to music, make some things in photoshop it's fine, but when I'm launching a game and then I use some MM buttons like vol. up/down, mute it causes a BSoD. I have the 'multimedia keyboard' option off and it works anyway..
The thing is when I launch a game and then switch to desktop, run the kX mixer and press the main volume controler it's the same - a BSoD with the same number etc.
IMHO it's something about the volume control not the MM Keyboard.
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Old May 18, 2006, 02:37 PM Threadstarter Thread Starter   #10
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Just to update/bump...

This problem did not go away with kx3538i and I just updated to kx3538j and within 20 minutes I was looking at a blue screen.



TS
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Old Jun 19, 2006, 01:22 AM   #11
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:|
kX=Dead? When will this be fixed?
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Old Aug 23, 2006, 01:47 PM   #12
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hi,
I also experienced the same issue with 3538h, not often, but always in extreme memory usage condition :
- I load a big project in cubase using nearly all physical ram available (shown in the task manager).
- the volume control always works immediately after loading
- I work on the project (playback, record...)
- after a while the Bsod volume bug *May* occur ( "Kx.sys,The driver has mistakenly marked a part of its image pageable instead of non pageable"), but not always.

It never happened when the system is not using nearly all physical available memory (since I always have a window paging file, there is still (fake) memory available)
It happened whether I had 1Gb or 2Gb memory
It happened whether multimedia keyboard is on or off

Hope it helps
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