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Go Back   HardwareHeaven.com > Forums > Hardware and Related Topics > kX Project Audio Driver Support Forum > Bug Reports


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Old Jan 6, 2006, 11:07 AM   #1
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No ins and outs?

After a few problems and reinstalls i managed to get the kX drivers working with my SB Live card. However when I later rebooted, the kx mixer didn't appear in the system tray. I rebooted again and the mixer appeared but now there are no ins and outs displayed and my SB Live Drive no longer seems to be functioning because the output on the Live Drive produces no sound. I can only get sound when plugging into the actual sound card at the back of the pc. Note: when the drivers began to work initially the SB Live Drive was working fine and it's output was producing sound normally.

So now the situation is this:

No volume meters displayed in the kx mixer apart from Master/ Wave and Master / Midi Synth. Everywhere else in the mixer, where there should be a volume meter, is now blank. When it was working at first, volume meters were there but have since disappeared.

No Sound available through the SB Live Drive. Sound only available through the soundcard output.

Upon boot up Kx Mixer sometimes does not appear in the system tray, after rebooting usually it will appear.

When i installed the drivers there were files missing for the joystick port and something else, which i cant remember at the moment. I had to "skip file" because my system couldn't find them but even after doing this and completing the installation the kX drivers eventually did work fine for a short while. I don't know if these missing files could be part of the problem?

Specs:

Windows ME
Creative SoundBlaster 5.1 Live! (model SB0060) with Live Drive
P4 1.5 Ghz
256 Mb RAM
60 GB Hd
40 GB Hd

The reason I changed the driver was to implement ASIO support in Logic Audio software to overcome system overload issues. My previous drivers did not have ASIO capability. When the kX drivers first worked, Logic was running fine but now everytime I try to load a song in Logic it crashes. I'm thinking to uninstall and then reinstall the kX package once again (I had to do it three times before it eventually worked) but i suspect that even by reinstalling this same problem may happen again, it might work for a while and then just stop for no apparent reason. I'd like to know why this happening and any long term fix? Any ideas appreciated.
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Old Jan 6, 2006, 12:07 PM   #2
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Have you set hardware acceleration to full in multimedia tab?
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Old Jan 6, 2006, 01:55 PM Threadstarter Thread Starter   #3
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Yep its set to full acceleration but it aint going nowhere

A new development : after rebooting the pc the SB Sound Card (model SB0060) output now seems to produce no sound?? I switched the lead to the AC'97 soundcard which came built-in to the pc and luckily i still have sound through that but there's something strange going on here, why would kX drivers work ok and then gradually start failing bit by bit? Like before, although it worked at first the SB Live Drive (which failed first) eventually lost sound its outputs but at that point the SB sound card still produced sound through its own outputs. Then the kX mixer (which failed second, after reboot) showed no volume meters and finally the SB sound card (which failed third, another reboot) stopped working the following day and produced no sound through its output. I'll go ahead and reinstall the drivers..
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Old Jan 6, 2006, 04:14 PM Threadstarter Thread Starter   #4
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I uninstalled then reinstalled kXdrivers but this time its just exactly how it was when i uninstalled it with nothing working and no volume meters shown in the mixer. Any ideas?
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Old Jan 7, 2006, 06:46 PM   #5
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This sounds very strange - sorry, no ideas yet...
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Old Jan 8, 2006, 12:38 AM   #6
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System Specs

What kX Driver version are you tring to install?

Assuming your live drive is connected properly and not broke:

Use DH Driver Cleaner Pro (found in DriverHeavn for free download) after u uninstall the driver, and turn off System restore, then use Driver cleaner and Cab Cleaner (in safe mode), reboot, reinstall kX (.3537, or 3538i), reboot and see if it works, after a successful install of kX, turn System Restore on again.
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Old Jan 8, 2006, 05:37 AM   #7
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Quote:
Originally Posted by thomasabarnes
reinstall kX (.3537, or 3538i)
He indicated he is using Windows ME, so I do not think he wants 3538i (as Windows 98SE/ME support was removed after 3538h). Should be 3537 or 3538h. Otherwise, I would agree with thomasabarnes recommendations. Also, certain sliders in the DSP window are linked to certain plugins, so if you are not using the default DSP setup, you may notice sliders, etc, missing from kX mixer (but I think your problem is more than a simple DSP config issue, as it sounds like kX did not install properly).
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Old Jan 8, 2006, 10:11 AM Threadstarter Thread Starter   #8
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Thanks for your responses so far. Yes I'm using 3537 under Win ME, I haven't tried your suggestions yet but will do shortly. The situation at the moment: after reinstalling the kX drivers a number of times the soundcard is now indicating errors in the device manger this is what it says when i open its Properties:

The NTKERN.VXD, MMDEVLDR.VXD device loader(s) for this device could not load the device driver.

Heres exactly what happens at the installation stages:

First, when installing the "Joystick port" the following files are missing:

msanalog.vxf
msjoystick.drv
vjoy.vxd

I have to skip these files. After this the installer heads for the soundcard, it seems to install ok with no files missing, but right after its done it says "Error detecting device" or "Error selecting device" (one of these two I can't remember the exact one and i have to click "ok" to exit this message.

Another strange thing, when I uninstalled the kX drivers (by opening Uninstall.exe then clicking Remove) the soundcard still appears in the device manager as kX 10k1 Audio - Model CT 4670.. if i remove the device from device manager, when i restart the computer it automatically finds the kX drivers again and installs the card using them (meaning I can't revert to my old Creative SB drivers because the Install.exe says it can't detect an SB card). Maybe by using the driver cleaner program as suggested, it might solve this problem? I'll try that later on today, but if you get any ideas in the meantime feel free.. cheers
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Old Jan 8, 2006, 11:10 AM Threadstarter Thread Starter   #9
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I followed your suggestions above and ran driver cleaner in safe mode after uninstalling kx drivers. I then reinstalled drivers after restart but nothing has changed and the sound card error (described above) is still being displayed in device manager.
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Old Jan 8, 2006, 12:12 PM   #10
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Oh sorry, I overlooked what OS youre using.

Does Windows ME have some kind of system restore feature? it sounds like that's what windows is doing restoring drivers. If it has such a feature turn it off. Also, remember to use cab cleaner on the Driver Cleaner tools menu. See if that will work?
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Old Jan 8, 2006, 08:59 PM   #11
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I would also reboot into safe mode and check Device Manager from there, and see if you have any phantom devices listed (i.e. devices listed mutiple times, or devices listed that you do not have, etc (I would remove everything under Sound Devices)). Also, with DriverCleaner make sure you remove the kX drivers, and any remnants of the Creative driver as well (and turn off System Restore as thomasabarnes indicated). Make sure you reboot after cleaning the drivers. Basically you want Windows to detect the hardware (as an unknonw device) before installing kX. If all else fails, you might try re-seating the sound card or move it to another PCI slot.
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Old Jan 9, 2006, 08:58 PM Threadstarter Thread Starter   #12
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I tried reinstalling several times following your tips but unfortunately the 3537 package just failed to install - it somehow doesn't register my soundcard and the mixer never appeared again, the soundcard became unselectable from "sounds and multimedia" in the control panel.
Oh and regarding the Driver Cleaner, while in Safe Mode I tried removing all Kx and Creative drivers, ran Cab Cleaner (which incidently found nothing) and reinstalled 3537 (in normal mode) but unfortuantely still got the same problem.

So what I've done for the time being is downgrade to 3520, this actually appears to function for the time being although when I increase the ASIO latency to anything above 21.33ms I get "Error reading input buffer". I subsequently read that this is a problem with the driver and was resolved from 3530 onwards so I've downloaded 3534 and will try to install that later.

Just to explain - the reason I wanted to upgrade to an ASIO driver was because in Logic Audio Platinum i was experiencing lots of system overloads. I only use Audio and vst / Dx effects with no midi being used. Would upgrading to ASIO improve my system performance noticeably?
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Old Jan 11, 2006, 01:28 AM   #13
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Hmm, I would think that using ASIO would be more of a performance hit (more CPU intensive) than using DirectSound/MME, but I could be wrong.
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