3538j bug reports

**Eugene Gavrilov** · Feb 1, 2006, 12:46 AM

please report 3538j (J ONLY!) bugs here
--
if the bug can be easily described in 1-2 sentenses, is obvious and would not require any additional details, just post your report in this thread
(example: "3538j link is invalid"

or "kxmixer does not open kX DSP window" etc.)
--
otherwise, [if you think the issue is card-specific, configuration-specific, rare, uneasy to reproduce etc.] please start a new forum thread with detailed description, post very brief description here with the link
[example: "sb22x - still no rear outputs"

]
--
please do not FLAME -- it is impossible to sort all the messages posted on the forum if you visit driverheaven once per month! also, do NOT ask about unsupported features, EAX, 64-bit Windows, GPL/Opensource, Linux, MacOS -- read our 'Project Status' thread instead.
--
if you wish to confirm the bug, please post your message to the thread discussing this bug in details, not here
--
if you have any suggestions, please go to General Forum instead. if you find your idea useful, easy-to-implement -- contact me directly by e-mail
--
kX Developers [effects, add-ons, VSTi, instruments etc.]: please feel free to e-mail me whenever you face any issues with the SDK, portability and so on.
--

that's it
enjoy this happy world
make music, not drivers

E.

Russ · Feb 1, 2006, 03:52 AM

A very minor issue:
The first time I opened up the ASIO Control Panel, the 'Sync' method combo box was blank. However, you can still pick a sync method from the dropdown list, and it is shown the next time you open the ASIO Control Panel.

If anyone wants to confirm or comment about this, then please only do so in the following thread: http://www.hardwareheaven.com/showthre...649#post778649

<edit>
It appears that this issue may be with all 3538 versions, and not just 3538j.
</edit>

dimazzz · Feb 1, 2006, 01:59 PM

i can't get input in (dx and asio) software with A2zsNotebook
and i can only use 1 of 4 separate stereo out(onboard that can be an optical)...

PS sorry for my english %)

Umpa · Feb 1, 2006, 04:18 PM

When I'm starting playback with samplerate of 48000 Hz on A2zsNotebook I hear a single click before the start of the music. With 44.1 kHz it works fine.

It happens both on 16 and 24-bit playback, but on 24 the click is louder.

On Creative driver everything worked fine. I'm using Foobar2000 v8.3.

BTW. Eugene, huge thanks for great job and support for my card.

**Eugene Gavrilov** · Feb 1, 2006, 10:25 PM

a2zsnb: input - I have only tested -digital- input: it should work fine as 'CD Digital', however, analog input might not be available. recording is only possible in ASIO mode, WDM seems to produce noise instead of sound (due to unknown reason).
output assignment is very different - you may need to re-connect Surrounder to corresponding epilog pins
click on startup: yes, confirmed. no solution at the moment
asio: confirmed

thanks!

E.

geraldandreas · Feb 2, 2006, 09:52 AM

hello to all, hello eugene

i found a problem with the optical out. i can´t find the coax/optical output, but all other analog are working. i had tried it with proFX k2lt and also with the standard epilog. to get signal for analog, i have to switch the SPDIF bypass on the mixerpage to on, otherwise i get no signal.
do anybody know for what the p16v dropdown in the main mixer page means.
i try the digital in today at evening and report the result
regards

JGSF · Feb 2, 2006, 07:48 PM

Midi channel 10 doesn't work as percussion channel, but as an instrument one (that is, you hear pianos instead of the drums).

Maddogg6 · Feb 2, 2006, 08:00 PM

Quote:

Originally Posted by Johnny1982

Midi channel 10 doesn't work as percussion channel, but as an instrument one (that is, you hear pianos instead of the drums).

Not true - as long as a drum patch set is assigned as a percussion set in the soundfont you use - they do work.

I'll do some tests to see maybe what youv'e done wrong.

Maddogg6 · Feb 2, 2006, 08:01 PM

Quote:

Originally Posted by geraldandreas

do anybody know for what the p16v dropdown in the main mixer page means.
i try the digital in today at evening and report the result
regards

THAT assigns WHAT source is to be recorded in 24/96 format (WinMME only AFAIK).

EDIT: Also - the recording DEVICE HAS to be 'KX Wave HQ'

JGSF · Feb 2, 2006, 10:13 PM

Quote:

Originally Posted by Maddogg6

Not true - as long as a drum patch set is assigned as a percussion set in the soundfont you use - they do work.

I'll do some tests to see maybe what youv'e done wrong.

Let me know what are the results then...

I think it's a bug, because before 3538i it used to play fine. But I might be wrong.

Russ · Feb 2, 2006, 10:20 PM

Make sure you do a clean install (including removing the registry stuff). I had the same problem the first time I installed, and it was because I tried to do an upgrade install. The problem persisted even when doing a global reset, so it seems a clean install is necessary (I actually had to install 3 times, because for some reason DriverCleaner left the registry information... I ended up deleting it myself (I probably could have used the uninstall feature of the kX installation instead)).

Maddogg6 · Feb 2, 2006, 10:26 PM

Quote:

Originally Posted by Russ

I probably could have used the uninstall feature of the kX installation instead.

Yeah - I DID do a complete un-install FIRST before installing J...

I cant even force a toned patch to use in channel 10 - short of setting that 'percussion channel' register with KX Control to something other than 10 (0x0A).

I didnt use Driver Cleaner before installing J either - Btw...

Thus - Im thinking the install got hosed.

webern · Feb 3, 2006, 12:20 AM

2 Johnny1982

Quote:

Originally Posted by Johnny1982

Midi channel 10 doesn't work as percussion channel, but as an instrument one (that is, you hear pianos instead of the drums).

I had the same problem too, but I have fixed it folowing way:
1. uninstall 3538i.
2. remove all KX-related items from Device Manager.
3. You don't need to use DriverCleaner!
4. reboot.
5. install 3538j.
6. YES, now ch10 works, but plays instrument 01 (Piano). Manipulating with soundfonts still does not help to fix the problem.
6. just run kxctrl.exe -shw 21 0xA one time, as Russ suggested earlier for 3538i. Drums should return to ch10 forever. That's all.

sorry for my english.

**Eugene Gavrilov** · Feb 3, 2006, 02:53 AM

hm.. 'reset device settings' should work (this is device, not driver setting)

E.

Russ · Feb 3, 2006, 03:36 AM

Quote:

Originally Posted by Eugene Gavrilov

hm.. 'reset device settings' should work (this is device, not driver setting)

E.

Yes, that does work.

geraldandreas · Feb 3, 2006, 08:56 AM

i made some tests jesterday evening and i can get only the optical in to work.
it´s like eugene said, the optical is the CD-SPDIF. i only use the ProFX plugins,
tried it to get other inputs (line-in, mic-in) normally and also with p16v, but i can´t get it to work. and also the optical out is not working, only analog. the headphone out is working with "SPDIF bypass" on or off, but the other 3 out´s work only when you set the SPDIF Bypass to on.
the analog outs on the cable are working, the green connector is in SPDIF/Digital Front, the black connector is in Digital Rear, the orange connector is in Analog Canter/LFE, and this 3 out´s are only working when SPDIF Bypass is ON.
can i try something with kxctrl to get the inputs to work?
regards

Quince · Feb 4, 2006, 06:04 AM

Hi, thanks for the new version. Unfortunately, the bug I posted in the 3538i thread remains:
"Audigy 2 ZS, detected as SB0390. Epilog contains an error: "analog front" connectors are actually the rear S/PDIF ones. In order to get digital rear, one has to turn on Analog Front output in the mixer, and rewire the epilog as explained."

Maddogg6 · Feb 5, 2006, 06:39 PM

It seems that front panel sensing / auto mute doesnt work as well as in 3538H.
Mostly noticed with headphones - SPDIF seems a little more reliable.
Headphone and SPDIF (from FP) will work, but no popup.

I noticed even in H a few times it wouldn't sense the change (no popup) - In J now it rarely does. I have all notifications eneabled - and automute checked in KX settings.

**Eugene Gavrilov** · Feb 23, 2006, 12:09 PM

>> can i try something with kxctrl to get the inputs to work

no information is currently available
I cannot enable spdif-out on a2zsnb at the moment

E.

Ferow2k · Feb 27, 2006, 06:10 AM

Full description of the problem: http://www.hardwareheaven.com/showthre...636#post816636

Ferow2k.

DDRRE · Mar 14, 2006, 02:47 AM

BSoD when changing master volume on WDM/ASIO usage...

http://www.hardwareheaven.com/bug-reports/76171-kx-sys-blue-screen-kx3538h.html

Maddogg6 · Mar 14, 2006, 04:36 AM

KX 24/96 Router problems -
Full info here
http://www.hardwareheaven.com/bug-reports/99842-24-95-problem.html

It seems I'm the only one seeing this (no responses in that thread) - but Ive re-installed KX and it persists.

thestarrmachine · Mar 14, 2006, 11:32 AM

Quote:

Originally Posted by Maddogg6

KX 24/96 Router problems -
Full info here
http://www.hardwareheaven.com/showthread.php?t=99842

It seems I'm the only one seeing this (no responses in that thread) - but Ive re-installed KX and it persists.

Yes, this is a bug for me as well, and it was very confusing as this release happens to be the first time I set up Foobar to resample properly (yes, an Audigy 2ZS) and use HQ.

This was me:

Maddogg6 · Mar 28, 2006, 06:52 PM

AC3 decoding from external SPDIF has problems:
1) FXBuss 5 has no output
2) Stuttering 'massively'

- through PM its been indicated by another user, that this bug exists in that version as well.

full thread here
http://www.hardwareheaven.com/bug-reports/102532-ac3-decode-spdif-bug.html

zifry · Apr 3, 2006, 05:39 PM

spdif optical out on a2zsnb is not working.
Connected earphones are controlled by spdif slider istead of analog or headphones slider

below same in russian:

koroche govorja, opticheskij vyhod ne pashet na dannoj karte v versii j
krome togo regulirovanie gromkosti na analogovom vyhode (tot samyj, chto sovmeshjon s optikoj) proizvoditsja slajderom spdif'a, vmesto Analogue Front ili Headphones

Tril · Apr 27, 2006, 07:03 AM

I think I found a bug in the DSP related to plugin bypass. It is explained in the thread DSP bug in 3538j with plugin bypass activated

thorhajo · Apr 27, 2006, 03:27 PM

What do we know about the Audigy 2 ZS Notebook? I've tried to connect a peak meter to various sources in the DSP, but I can't find a mic/line signal anywhere. Is this some sort of bug? Are the inputs on this card perhaps hardwired to the ASIO recording buses? The ADC plugin in ProFX complains about a missing AC97 codec. Is this card supposed to have one? I'm using analog connections, but I only seem to get sound when I route to the Digital Front SPDIF output. The squid cable with the surround outputs seems to be completely dead. I'd also like to know how the P16V fits in the picture. Perhaps Eugene or someone else could give me a hand here? kX is indeed behaving very differently from when I used it with my Live! Value card...

thorhajo · Apr 27, 2006, 04:26 PM

Okay. I seem to have made some progress. I tried SPDIF bypass earlier in order to enable the squid cable, without any success, for some reason, as they all started working now, after some fiddling, Digital Front maps to the green wire, Digital Rear to the black one and Digital Center/LFE to the orange one. The switch front/rear checkbox doesn't seem to have an effect. Are all codecs in this sound card I2S codecs?

Russ · Apr 27, 2006, 04:39 PM

Quote:

Originally Posted by thorhajo

...Digital Front maps to the green wire, Digital Rear to the black one and Digital Center/LFE to the orange one. The switch front/rear checkbox doesn't seem to have an effect.

The "Toggle Swap Front and Rear mode" option only applies to analog outputs.

thorhajo · Apr 27, 2006, 04:59 PM

Look, buddy. I -am- using analog outputs! The kX driver -calls- them digital outputs. I have no idea why!

Feb 1, 2006, 12:46 AM	#1
Eugene Gavrilov kX Project Lead Programmer and Coordinator Join Date: Dec 2002 Posts: 3,119 Rep Power: 75	3538j bug reports please report 3538j (J ONLY!) bugs here -- if the bug can be easily described in 1-2 sentenses, is obvious and would not require any additional details, just post your report in this thread (example: "3538j link is invalid" or "kxmixer does not open kX DSP window" etc.) -- otherwise, [if you think the issue is card-specific, configuration-specific, rare, uneasy to reproduce etc.] please start a new forum thread with detailed description, post very brief description here with the link [example: "sb22x - still no rear outputs" ] -- please do not FLAME -- it is impossible to sort all the messages posted on the forum if you visit driverheaven once per month! also, do NOT ask about unsupported features, EAX, 64-bit Windows, GPL/Opensource, Linux, MacOS -- read our 'Project Status' thread instead. -- if you wish to confirm the bug, please post your message to the thread discussing this bug in details, not here -- if you have any suggestions, please go to General Forum instead. if you find your idea useful, easy-to-implement -- contact me directly by e-mail -- kX Developers [effects, add-ons, VSTi, instruments etc.]: please feel free to e-mail me whenever you face any issues with the SDK, portability and so on. -- that's it enjoy this happy world make music, not drivers E.

Feb 1, 2006, 03:52 AM	#2
Russ HardwareHeaven Extreme Member Join Date: Jan 2005 Posts: 5,563 Rep Power: 62	A very minor issue: The first time I opened up the ASIO Control Panel, the 'Sync' method combo box was blank. However, you can still pick a sync method from the dropdown list, and it is shown the next time you open the ASIO Control Panel. If anyone wants to confirm or comment about this, then please only do so in the following thread: http://www.hardwareheaven.com/showthre...649#post778649 <edit> It appears that this issue may be with all 3538 versions, and not just 3538j. </edit> Last edited by Russ; Feb 2, 2006 at 10:13 PM.

Feb 2, 2006, 09:52 AM	#6
geraldandreas KX-Driver Lover Join Date: Mar 2003 Location: in the heart of EU, near vienna Posts: 241 Rep Power: 0	Sb0530 Zs Nb hello to all, hello eugene i found a problem with the optical out. i can´t find the coax/optical output, but all other analog are working. i had tried it with proFX k2lt and also with the standard epilog. to get signal for analog, i have to switch the SPDIF bypass on the mixerpage to on, otherwise i get no signal. do anybody know for what the p16v dropdown in the main mixer page means. i try the digital in today at evening and report the result regards __________________ Gerald 1; Core2-Q9450, x38-Mobo, 2048mb, 2x SATA-HD, SB0092+LD, XP/sp3

Feb 3, 2006, 08:56 AM	#16
geraldandreas KX-Driver Lover Join Date: Mar 2003 Location: in the heart of EU, near vienna Posts: 241 Rep Power: 0	i made some tests jesterday evening and i can get only the optical in to work. it´s like eugene said, the optical is the CD-SPDIF. i only use the ProFX plugins, tried it to get other inputs (line-in, mic-in) normally and also with p16v, but i can´t get it to work. and also the optical out is not working, only analog. the headphone out is working with "SPDIF bypass" on or off, but the other 3 out´s work only when you set the SPDIF Bypass to on. the analog outs on the cable are working, the green connector is in SPDIF/Digital Front, the black connector is in Digital Rear, the orange connector is in Analog Canter/LFE, and this 3 out´s are only working when SPDIF Bypass is ON. can i try something with kxctrl to get the inputs to work? regards __________________ Gerald 1; Core2-Q9450, x38-Mobo, 2048mb, 2x SATA-HD, SB0092+LD, XP/sp3

Feb 27, 2006, 06:10 AM	#20
Ferow2k HardwareHeaven Newbie Join Date: Feb 2006 Posts: 7 Rep Power: 0	kx.sys bsod on master record volume change Full description of the problem: http://www.hardwareheaven.com/showthre...636#post816636 Ferow2k.

Feb 1, 2006, 01:59 PM	#3
dimazzz DriverHeaven Newbie Join Date: Jul 2004 Location: Russia Posts: 13 Rep Power: 0	i can't get input in (dx and asio) software with A2zsNotebook and i can only use 1 of 4 separate stereo out(onboard that can be an optical)... PS sorry for my english %)

Feb 1, 2006, 04:18 PM	#4
Umpa DriverHeaven Newbie Join Date: Jun 2004 Posts: 1 Rep Power: 0	When I'm starting playback with samplerate of 48000 Hz on A2zsNotebook I hear a single click before the start of the music. With 44.1 kHz it works fine. It happens both on 16 and 24-bit playback, but on 24 the click is louder. On Creative driver everything worked fine. I'm using Foobar2000 v8.3. BTW. Eugene, huge thanks for great job and support for my card.

Feb 1, 2006, 10:25 PM	Thread Starter #5
Eugene Gavrilov kX Project Lead Programmer and Coordinator Join Date: Dec 2002 Posts: 3,119 Rep Power: 75	a2zsnb: input - I have only tested -digital- input: it should work fine as 'CD Digital', however, analog input might not be available. recording is only possible in ASIO mode, WDM seems to produce noise instead of sound (due to unknown reason). output assignment is very different - you may need to re-connect Surrounder to corresponding epilog pins click on startup: yes, confirmed. no solution at the moment asio: confirmed thanks! E.

Feb 2, 2006, 07:48 PM	#7
JGSF HardwareHeaven Senior Member Join Date: Jul 2004 Posts: 452 Rep Power: 0	Midi channel 10 doesn't work as percussion channel, but as an instrument one (that is, you hear pianos instead of the drums).

Feb 2, 2006, 10:20 PM	#11
Russ HardwareHeaven Extreme Member Join Date: Jan 2005 Posts: 5,563 Rep Power: 62	Make sure you do a clean install (including removing the registry stuff). I had the same problem the first time I installed, and it was because I tried to do an upgrade install. The problem persisted even when doing a global reset, so it seems a clean install is necessary (I actually had to install 3 times, because for some reason DriverCleaner left the registry information... I ended up deleting it myself (I probably could have used the uninstall feature of the kX installation instead)).

Feb 3, 2006, 02:53 AM	Thread Starter #14
Eugene Gavrilov kX Project Lead Programmer and Coordinator Join Date: Dec 2002 Posts: 3,119 Rep Power: 75	hm.. 'reset device settings' should work (this is device, not driver setting) E.

Feb 4, 2006, 06:04 AM	#17
Quince DriverHeaven Junior Member Join Date: Oct 2003 Posts: 32 Rep Power: 0	Hi, thanks for the new version. Unfortunately, the bug I posted in the 3538i thread remains: "Audigy 2 ZS, detected as SB0390. Epilog contains an error: "analog front" connectors are actually the rear S/PDIF ones. In order to get digital rear, one has to turn on Analog Front output in the mixer, and rewire the epilog as explained."

Feb 5, 2006, 06:39 PM	#18
Maddogg6 Tail Razer Join Date: Jun 2005 Location: Bernyurass, AZ - USA Posts: 4,027 Rep Power: 0	It seems that front panel sensing / auto mute doesnt work as well as in 3538H. Mostly noticed with headphones - SPDIF seems a little more reliable. Headphone and SPDIF (from FP) will work, but no popup. I noticed even in H a few times it wouldn't sense the change (no popup) - In J now it rarely does. I have all notifications eneabled - and automute checked in KX settings.

Feb 23, 2006, 12:09 PM	Thread Starter #19
Eugene Gavrilov kX Project Lead Programmer and Coordinator Join Date: Dec 2002 Posts: 3,119 Rep Power: 75	>> can i try something with kxctrl to get the inputs to work no information is currently available I cannot enable spdif-out on a2zsnb at the moment E.

Mar 14, 2006, 02:47 AM	#21
DDRRE HardwareHeaven Junior Member Join Date: Mar 2006 Posts: 37 Rep Power: 0	BSoD when changing master volume on WDM/ASIO usage... http://www.hardwareheaven.com/bug-reports/76171-kx-sys-blue-screen-kx3538h.html

Mar 14, 2006, 04:36 AM	#22
Maddogg6 Tail Razer Join Date: Jun 2005 Location: Bernyurass, AZ - USA Posts: 4,027 Rep Power: 0	KX 24/96 Router problems - Full info here http://www.hardwareheaven.com/bug-reports/99842-24-95-problem.html It seems I'm the only one seeing this (no responses in that thread) - but Ive re-installed KX and it persists.

Mar 28, 2006, 06:52 PM	#24
Maddogg6 Tail Razer Join Date: Jun 2005 Location: Bernyurass, AZ - USA Posts: 4,027 Rep Power: 0	AC3 decoding from external SPDIF has problems: 1) FXBuss 5 has no output 2) Stuttering 'massively' - through PM its been indicated by another user, that this bug exists in that version as well. full thread here http://www.hardwareheaven.com/bug-reports/102532-ac3-decode-spdif-bug.html Last edited by Maddogg6; Mar 28, 2006 at 07:02 PM.

Apr 3, 2006, 05:39 PM	#25
zifry DriverHeaven Newbie Join Date: Apr 2006 Posts: 2 Rep Power: 0	spdif optical out on a2zsnb is not working. Connected earphones are controlled by spdif slider istead of analog or headphones slider below same in russian: koroche govorja, opticheskij vyhod ne pashet na dannoj karte v versii j krome togo regulirovanie gromkosti na analogovom vyhode (tot samyj, chto sovmeshjon s optikoj) proizvoditsja slajderom spdif'a, vmesto Analogue Front ili Headphones

Apr 27, 2006, 07:03 AM	#26
Tril S-3D enthusiast Join Date: Sep 2004 Location: Canada Posts: 1,676 Rep Power: 64 System Specs	I think I found a bug in the DSP related to plugin bypass. It is explained in the thread DSP bug in 3538j with plugin bypass activated

Apr 27, 2006, 03:27 PM	#27
thorhajo DriverHeaven Newbie Join Date: Apr 2006 Posts: 5 Rep Power: 0	What do we know about the Audigy 2 ZS Notebook? I've tried to connect a peak meter to various sources in the DSP, but I can't find a mic/line signal anywhere. Is this some sort of bug? Are the inputs on this card perhaps hardwired to the ASIO recording buses? The ADC plugin in ProFX complains about a missing AC97 codec. Is this card supposed to have one? I'm using analog connections, but I only seem to get sound when I route to the Digital Front SPDIF output. The squid cable with the surround outputs seems to be completely dead. I'd also like to know how the P16V fits in the picture. Perhaps Eugene or someone else could give me a hand here? kX is indeed behaving very differently from when I used it with my Live! Value card...

Apr 27, 2006, 04:26 PM	#28
thorhajo DriverHeaven Newbie Join Date: Apr 2006 Posts: 5 Rep Power: 0	Okay. I seem to have made some progress. I tried SPDIF bypass earlier in order to enable the squid cable, without any success, for some reason, as they all started working now, after some fiddling, Digital Front maps to the green wire, Digital Rear to the black one and Digital Center/LFE to the orange one. The switch front/rear checkbox doesn't seem to have an effect. Are all codecs in this sound card I2S codecs?

Apr 27, 2006, 04:59 PM	#30
thorhajo DriverHeaven Newbie Join Date: Apr 2006 Posts: 5 Rep Power: 0	Look, buddy. I -am- using analog outputs! The kX driver -calls- them digital outputs. I have no idea why!