Basically whenever i attempt to open up my optical drives with their eject button on their face plate, they will not open up. If i go into My Computer and right click the optical drive and select the "eject" command (right click on optical drive, select "eject"), the drives still won't open. The only way i can open them up is by using the paperclip trick. Whenever i have media in the drives, only then am i able to either press the eject button or use the "eject" command. The drives are as follows: DVD/CD-RW combo: LITE-ON COMBO SOHC-5235K DVD-RW: LITE-ON DVDRW SHW-160P6S Both drives are IDE, and they have been appropriately set to the master/slave jumper configuration. any ideas to this? perhaps a firmware update will resolve this if a firmware update is available?