No Email or Link for Download

BarbBuckley · Apr 27, 2007, 11:23 PM

Hi:
I just bought driver cleaner and never receieved an email or a link for downloading the program. What do I do?
Thanks
Barb

Randomletters · Apr 28, 2007, 01:58 AM

Someone will be able to answer your question shortly but just to confirm you did purchase it from Drivercleaner.net and not drivecleaner.com correct? The latter (drivecleaner) IS NOT a Driver Heaven product its in fact malicious software.

Serno · Apr 28, 2007, 02:10 AM

Same thing for me, just purchased it from the site, and recieved no email or link to download...what gives?

**Spike** · Apr 28, 2007, 08:43 AM

If the payment is right then you always would receive an email from paypal or the credit card payment system. If you did not get those either then the payment is not completed. You need to keep going, because at the end you go back to our site where you can click a download button and then the payment is completed. When the payment is completed there will be an email from the payment and 1 with the registration information.

Serno and BarbBuckley both you did not complete the payments.

Please try it again and keep going.

mgdurand1@cox.net · Jun 20, 2007, 06:55 AM

Same issue. If I go to try and download, it wants me to pay again. Entered all credit card info, etc. first time.

Thanks.

Mike

**Spike** · Jun 20, 2007, 08:23 AM

EDIT: Mike we are looking into it. You should receive the email soon. Sorry for the inconvenience.

Apr 27, 2007, 11:23 PM	#1
BarbBuckley DriverHeaven Newbie Join Date: Apr 2007 Posts: 1 Rep Power: 0	No Email or Link for Download Hi: I just bought driver cleaner and never receieved an email or a link for downloading the program. What do I do? Thanks Barb

Apr 28, 2007, 01:58 AM	#2
Randomletters ))<>(( Join Date: Oct 2004 Posts: 2,418 Rep Power: 54	Someone will be able to answer your question shortly but just to confirm you did purchase it from Drivercleaner.net and not drivecleaner.com correct? The latter (drivecleaner) IS NOT a Driver Heaven product its in fact malicious software. __________________ <----------- Sexy Budget Rig stats to the left.

Apr 28, 2007, 08:43 AM	#4
Spike Driver Cleaner Maker Join Date: Jul 2002 Location: Netherlands Posts: 2,088 Rep Power: 70 System Specs	If the payment is right then you always would receive an email from paypal or the credit card payment system. If you did not get those either then the payment is not completed. You need to keep going, because at the end you go back to our site where you can click a download button and then the payment is completed. When the payment is completed there will be an email from the payment and 1 with the registration information. Serno and BarbBuckley both you did not complete the payments. Please try it again and keep going. __________________

Jun 20, 2007, 06:55 AM	#5
mgdurand1@cox.net DriverHeaven Newbie Join Date: Jun 2007 Posts: 1 Rep Power: 0	Ditto Same issue. If I go to try and download, it wants me to pay again. Entered all credit card info, etc. first time. Thanks. Mike

Jun 20, 2007, 08:23 AM	#6
Spike Driver Cleaner Maker Join Date: Jul 2002 Location: Netherlands Posts: 2,088 Rep Power: 70 System Specs	EDIT: Mike we are looking into it. You should receive the email soon. Sorry for the inconvenience. __________________ Last edited by Spike; Jun 20, 2007 at 07:29 PM.

Apr 28, 2007, 02:10 AM	#3
Serno DriverHeaven Newbie Join Date: Apr 2007 Posts: 1 Rep Power: 0	Same thing for me, just purchased it from the site, and recieved no email or link to download...what gives?