How to request Refund?

BrandonATI · Jul 2, 2009, 05:45 PM

The program is failing to remove the ati drivers, settings, etc, fully.

I disconnected the system via modem. Same as disabling the hardware in windows... Disabled my software firewall, and anti virus.

I removed the ati software via add/remove programs. The ati software uninstall utility.

I reboot the system.
cancel new hardware found
Disabled my software firewall, and anti virus, again.
still not connected to the net.

Ran drivercleaner.net with the appropriate filters.

Emptied the recycle bin, not sure if drivercleaner put anything in it.

rebooted system

I reboot the system.
cancel new hardware found
Disabled my software firewall, and anti virus, again.
still not connected to the net.

Install CCC 9.6
reboot

catalyst detects crossfire, i go to advanced view. all my previous settings are in the CCC. E.G. custom refresh rate, picmip settings, disable catalyst AI, etc.

I go through this process again, but i boot into safe mode before running drivercleaner.

Again same thing. I continued trying this. Funny thing is upon a search in the registry I come up with old Catalyst keys.

This software doesn't work for me. I'm running windows xp pro SP3. I had previously installed. CCC 9.3, 9.4, 9.5, and now 9.6 I was having issues with games and the new 4870 crossfire setup. That's why i purchased this program just yesturday.

I had enough and reformatted working great now...

Mac Daddy · Jul 3, 2009, 01:56 AM

If Ruud(Spike) hasn't seen this post PM him on it. He works hard to help

**Spike** · Jul 4, 2009, 11:07 AM

Hi,

what you need to do is send an email with the name ans email address used to purchase and then we can lookup the details and refund.

Cheers,
Ruud Ketelaars

Prod1702 · Jul 18, 2009, 03:38 AM

Igrone my post

Jul 2, 2009, 05:45 PM	#1
BrandonATI DriverHeaven Newbie Join Date: Jul 2009 Posts: 1 Rep Power: 0	How to request Refund? The program is failing to remove the ati drivers, settings, etc, fully. I disconnected the system via modem. Same as disabling the hardware in windows... Disabled my software firewall, and anti virus. I removed the ati software via add/remove programs. The ati software uninstall utility. I reboot the system. cancel new hardware found Disabled my software firewall, and anti virus, again. still not connected to the net. Ran drivercleaner.net with the appropriate filters. Emptied the recycle bin, not sure if drivercleaner put anything in it. rebooted system I reboot the system. cancel new hardware found Disabled my software firewall, and anti virus, again. still not connected to the net. Install CCC 9.6 reboot catalyst detects crossfire, i go to advanced view. all my previous settings are in the CCC. E.G. custom refresh rate, picmip settings, disable catalyst AI, etc. I go through this process again, but i boot into safe mode before running drivercleaner. Again same thing. I continued trying this. Funny thing is upon a search in the registry I come up with old Catalyst keys. This software doesn't work for me. I'm running windows xp pro SP3. I had previously installed. CCC 9.3, 9.4, 9.5, and now 9.6 I was having issues with games and the new 4870 crossfire setup. That's why i purchased this program just yesturday. I had enough and reformatted working great now...

Jul 3, 2009, 01:56 AM	#2
Mac Daddy DriverHeaven Extreme Member Join Date: Jul 2002 Location: Ontario, Canada Posts: 7,950 Rep Power: 79 System Specs	Re: How to request Refund? If Ruud(Spike) hasn't seen this post PM him on it. He works hard to help __________________ "My mom said the only reason men are alive is for lawn care and vehicle maintenance." - Tim Allen

Jul 4, 2009, 11:07 AM	#3
Spike Driver Cleaner Maker Join Date: Jul 2002 Location: Netherlands Posts: 2,088 Rep Power: 70 System Specs	Re: How to request Refund? Hi, what you need to do is send an email with the name ans email address used to purchase and then we can lookup the details and refund. Cheers, Ruud Ketelaars __________________

Jul 18, 2009, 03:38 AM	#4
Prod1702 DriverHeaven Junior Member Join Date: Jul 2004 Location: Eagan, MN Posts: 45 Rep Power: 0	Re: How to request Refund? Igrone my post __________________ Core 2 Q6600 GO @ 3.75ghz/1.42v Thermaltake ToughPower 1000W Thermaltake Armor Series Black Case LITE-ON 20X DVD burner SATA WD 2x320 SATA 3gb Raid 0 Win 7 64bit 7200 Evga 780i P07 bios Evga 2x8800GTX Superclocked 655/1680/2160 Corsair Dominator 4x1gb PC2 8500 5-5-5-14 2T Auzen X-Fi Prelude 7.1 Last edited by Prod1702; Jul 18, 2009 at 03:42 AM. Reason: didnt read post before i answered the question. sorry just igrone this post.