Cannot log into Windows 7 64 after cleaning solution

mbd2884 · Mar 14, 2010, 05:25 PM

Alright, I'm using version 3.4.1 Professional on Windows 7 64.

After cleaning in safe mode, I restart the computer screen hangs on the starting windows screen. I hear the windows logon sound but see the logon screen. It just stays stuck all black with the frozen windows symbol.

I can log into safe mode but that's it.

I was able to install the drivers through the device manager in safe mode for those who may have run into this problem. I have an ATi HD5870 for reference.

chadwik · Mar 26, 2010, 06:20 PM

Hi, I have this problem also after using v3.4.6.0 to remove ATI drivers (Catalyst version 10.2) from my win7 64bit (fully updated) install. Normal boot hangs on windows logo but can boot into safe mode. I have used DC successfully in the past on win7 64 bit (no idea what version I'm afraid), but I updated today before using it.

Can't run the catalyst install in safe mode so I will try to install through device manager.

My gfx card is a HD4850

**Spike** · Mar 28, 2010, 06:15 PM

Hi,

if this both happens with 10.2 then it sounds more like a problem in the ati drivers, because nothing changed on the ati filter and also not on the cleaning ways. The only things that did change is the bug in cab cleaner and some other small fix there.

Did you clean 10.1 before and that went ok back then?

Tipstaff · Mar 28, 2010, 08:55 PM

Just a suggestion, but have either of you guys tried doing a System Restore back to before you started the cleaning (Start | All Programs | Accessories | System Tools | System Restore)? Sometimes it can take a long time, or stall when done within Windows, so preferably I would boot up the Windows 7 install disc, go into Repair, and do a System Restore from there. If it works then I would try a different method to uninstall the drivers.

chadwik · Apr 20, 2010, 04:26 PM

I installed the driver manually in safe mode as mbd2884 suggested, then ran the catalyst installer once I could boot into windows again. Will see what happens with the next catalyst driver.

Quote:

Did you clean 10.1 before and that went ok back then?

I'm not 100% sure, but I think i was using 10.1 before 10.2 and I always use drivercleaner when I upgrade my catalyst drivers with no problems til this time.

Mar 14, 2010, 05:25 PM	#1
mbd2884 HardwareHeaven Junior Member Join Date: Jun 2005 Posts: 48 Rep Power: 0	Cannot log into Windows 7 64 after cleaning solution Alright, I'm using version 3.4.1 Professional on Windows 7 64. After cleaning in safe mode, I restart the computer screen hangs on the starting windows screen. I hear the windows logon sound but see the logon screen. It just stays stuck all black with the frozen windows symbol. I can log into safe mode but that's it. I was able to install the drivers through the device manager in safe mode for those who may have run into this problem. I have an ATi HD5870 for reference.

Mar 26, 2010, 06:20 PM	#2
chadwik HardwareHeaven Newbie Join Date: Nov 2003 Location: UK Posts: 2 Rep Power: 0 System Specs	Re: Cannot log into Windows 7 64 after cleaning solution Hi, I have this problem also after using v3.4.6.0 to remove ATI drivers (Catalyst version 10.2) from my win7 64bit (fully updated) install. Normal boot hangs on windows logo but can boot into safe mode. I have used DC successfully in the past on win7 64 bit (no idea what version I'm afraid), but I updated today before using it. Can't run the catalyst install in safe mode so I will try to install through device manager. My gfx card is a HD4850

Mar 28, 2010, 06:15 PM	#3
Spike Driver Cleaner Maker Join Date: Jul 2002 Location: Netherlands Posts: 2,088 Rep Power: 71 System Specs	Re: Cannot log into Windows 7 64 after cleaning solution Hi, if this both happens with 10.2 then it sounds more like a problem in the ati drivers, because nothing changed on the ati filter and also not on the cleaning ways. The only things that did change is the bug in cab cleaner and some other small fix there. Did you clean 10.1 before and that went ok back then? __________________

Mar 28, 2010, 08:55 PM	#4
Tipstaff HardwareHeaven Extreme Member Join Date: Jul 2002 Location: Real capital of Canada: Torauna Posts: 6,773 Rep Power: 190 System Specs	Re: Cannot log into Windows 7 64 after cleaning solution Just a suggestion, but have either of you guys tried doing a System Restore back to before you started the cleaning (Start \| All Programs \| Accessories \| System Tools \| System Restore)? Sometimes it can take a long time, or stall when done within Windows, so preferably I would boot up the Windows 7 install disc, go into Repair, and do a System Restore from there. If it works then I would try a different method to uninstall the drivers. __________________ Portal: The Flash Version _________________________________ Brain: So, you sacked the cocky khaki Kicky Sack sock plucker? Mr. Sackett: The second cocky khaki Kicky Sack sock plucker I've sacked since the sixth sitting sheet slitter got sick.