DC Platinum crashes all the time!

Xophile · May 12, 2006, 01:09 AM

Hi!

I purchased my license a month ago or so but haven't really had the need for DC until today. I tried uninstalling my Forceware and booted into safemode. I wanted to clean my computer from nvidia drivers and I got 20+ error messages. I then tried cleaning drivers.cab and it totally crashed.

What´s up?

**Spike** · May 13, 2006, 09:48 AM

Can you give me more details like system specs and the error messages?

Xophile · May 18, 2006, 09:16 PM

Hey Spike!

Sorry about not being able to respond earlier, here goes:

When I try to perform a driver.cab clean your software totally crashes and gives me this in the event viewer:
Faulting application dcleaner.exe, version 2.1.0.6, faulting module unknown, version 0.0.0.0, fault address 0x00000000.

Screenshot here:
http://hem.bredband.net/matola/dc.GIF

I also had issues with Forceware cleaning.

I purchased DC Platinum a few months ago, please get back to me.

Thanks!

/Matt

**Spike** · May 19, 2006, 08:49 AM

I will look into it. I am not sure why this crasdh happens, but does it only happen with the drivers.cab file?

Xophile · May 19, 2006, 12:05 PM

Yes, it only happens with the drivers.cab file, not SP2.cab for some strange reason.

I aslo get several error messages when cleaning my Forceware drivers but at the time I didn´t take any screenshots etc.

Is there any way I can help you fix this? Error reports etc?

Thanks!

**Spike** · May 19, 2006, 11:04 PM

yes maybe you can mail me as much info as you can like erro reports and some descriptions of what you did and maybe you can remeber some parts of the error. Just mail it to info@drivercleaner.net

Tabs · May 24, 2006, 04:03 AM

I'm seeing the same stuff here as well...

Arc_Angel · May 25, 2006, 04:19 AM

mine didn't crash while cleaning driver.cab and sp2.cab under safemode. using v2.1 build 6 here

jimbo11883 · Jul 10, 2006, 10:01 AM

Have you tried safe mode with networking?

**Spike** · Jul 10, 2006, 06:53 PM

I am not sure, but it looks like it crashes by some in safe mode and by others not. I fi t crashes in safe mode, then you can also use Cab Cleaner when you start to the normal windows. So it doesn't need to be run in safe mode.

May 12, 2006, 01:09 AM	#1
Xophile DriverHeaven Newbie Join Date: Oct 2003 Posts: 19 Rep Power: 0	DC Platinum crashes all the time! Hi! I purchased my license a month ago or so but haven't really had the need for DC until today. I tried uninstalling my Forceware and booted into safemode. I wanted to clean my computer from nvidia drivers and I got 20+ error messages. I then tried cleaning drivers.cab and it totally crashed. What´s up?

May 13, 2006, 09:48 AM	#2
Spike Driver Cleaner Maker Join Date: Jul 2002 Location: Netherlands Posts: 2,085 Rep Power: 69 System Specs	Can you give me more details like system specs and the error messages? __________________

May 19, 2006, 08:49 AM	#4
Spike Driver Cleaner Maker Join Date: Jul 2002 Location: Netherlands Posts: 2,085 Rep Power: 69 System Specs	I will look into it. I am not sure why this crasdh happens, but does it only happen with the drivers.cab file? __________________

May 19, 2006, 11:04 PM	#6
Spike Driver Cleaner Maker Join Date: Jul 2002 Location: Netherlands Posts: 2,085 Rep Power: 69 System Specs	yes maybe you can mail me as much info as you can like erro reports and some descriptions of what you did and maybe you can remeber some parts of the error. Just mail it to info@drivercleaner.net __________________

Jul 10, 2006, 10:01 AM	#9
jimbo11883 Software/Web Developer Join Date: Jul 2002 Location: Buffalo, NY, USA Posts: 4 Rep Power: 0	Safe boot with networking Have you tried safe mode with networking?

May 18, 2006, 09:16 PM	Thread Starter #3
Xophile DriverHeaven Newbie Join Date: Oct 2003 Posts: 19 Rep Power: 0	Hey Spike! Sorry about not being able to respond earlier, here goes: When I try to perform a driver.cab clean your software totally crashes and gives me this in the event viewer: Faulting application dcleaner.exe, version 2.1.0.6, faulting module unknown, version 0.0.0.0, fault address 0x00000000. Screenshot here: http://hem.bredband.net/matola/dc.GIF I also had issues with Forceware cleaning. I purchased DC Platinum a few months ago, please get back to me. Thanks! /Matt

May 19, 2006, 12:05 PM	Thread Starter #5
Xophile DriverHeaven Newbie Join Date: Oct 2003 Posts: 19 Rep Power: 0	Yes, it only happens with the drivers.cab file, not SP2.cab for some strange reason. I aslo get several error messages when cleaning my Forceware drivers but at the time I didn´t take any screenshots etc. Is there any way I can help you fix this? Error reports etc? Thanks!

May 24, 2006, 04:03 AM	#7
Tabs DriverHeaven Junior Member Join Date: Oct 2004 Posts: 26 Rep Power: 0	I'm seeing the same stuff here as well...

May 25, 2006, 04:19 AM	#8
Arc_Angel DriverHeaven Newbie Join Date: Dec 2005 Posts: 4 Rep Power: 0	mine didn't crash while cleaning driver.cab and sp2.cab under safemode. using v2.1 build 6 here

Jul 10, 2006, 06:53 PM	#10
Spike Driver Cleaner Maker Join Date: Jul 2002 Location: Netherlands Posts: 2,085 Rep Power: 69 System Specs	I am not sure, but it looks like it crashes by some in safe mode and by others not. I fi t crashes in safe mode, then you can also use Cab Cleaner when you start to the normal windows. So it doesn't need to be run in safe mode. __________________