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Microsoft Bans Gamer Over Town's Name

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Old Sep 9, 2010, 05:45 PM   #1
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Microsoft Bans Gamer Over Town's Name
Political correctness takes a step closer to complete insanity, as Microsoft bans a gamer from Xbox LIVE just because of where he lives.

You see, Josh Moore, a 26 year-old unemployed factory worker with a penchant for first-person shooters, is a resident of “Fort Gay”. This diminutive West Virginian ‘burg dates back to 1789 and is thought to be named after an American Civil War nurse. Sadly, Xbox LIVE staff knew nothing of this and didn’t even bother to check the town’s existence. Instead they suspended Moore’s Xbox LIVE account when they saw what was considered to be an offensive term in his gamer profile.
Needless to say, Moore was somewhat dumbfounded, complaining: "At first I thought, 'Wow, somebody's thinking I live in the gayest town in West Virginia or something. I was mad. ... It makes me feel like they hate gay people."

You might think that such a simple mistake would be easy to fix with a quick phone call to Xbox Customer services. Alas, this only seemed to make matters worse: "I figured, I'll explain to them, 'Look in my account. Fort Gay is a real place. I told him, Google it - 25514!" said Moore, identifying the town's ZIP code.
However the Xbox LIVE employee responded with a stern warning that if Moore put Fort Gay back in his profile, they’d cancel his account and keep the two years’ subscription fee he’d already paid in advance.
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Old Sep 9, 2010, 05:53 PM   #2
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Re: Microsoft Bans Gamer Over Town's Name
At least they unbanned him afterwards
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But it took Xbox LIVE’s director of policy and enforcement, Stephen Toulouse, to finally break the unfortunate impasse.
“Someone took the phrase 'Fort Gay WV' and believed that the individual who had that was trying to offend, or trying to use it in a pejorative manner. Unfortunately, one of my people agreed with that. When it was brought to my attention, we did revoke the suspension."
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Old Sep 9, 2010, 06:03 PM Threadstarter Thread Starter   #3
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Re: Microsoft Bans Gamer Over Town's Name
yeah, but considering all it needed was for someone to google (oh sorry, to 'Bing') Fort Gay WV and realise it was a real place, it's kinda a joke that in the end the Xbox LIVE’s director of policy and enforcement had to step in..
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Old Sep 9, 2010, 06:40 PM   #4
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Re: Microsoft Bans Gamer Over Town's Name
yep, but apparently most customer service agents don't bother or just choose to blindly apply the rules.
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Old Sep 9, 2010, 07:56 PM   #5
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Re: Microsoft Bans Gamer Over Town's Name
Good thing there is no Fort Gay in Lesbos.
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Old Sep 9, 2010, 10:15 PM   #6
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Re: Microsoft Bans Gamer Over Town's Name
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