SB Live 5.1 SE Kx installer shutdowns PC

Lespaulka001 · Mar 6, 2006, 05:24 PM

Hello!
I have a Compaq EVO D510 SFF Pc with Sb Live 5.1 SE, 256 RAM, latest Directx drivers, and Windows Xp professional. I bought the sound card today, and tried to install the 3537 kx driver, but the system restarted at once, as I started the setup... With the Windows's original drivers, the card worked, and the kx setup started, but didn't installed the drivers... I tried all the olders and the newest too... the 3538 gave an error message, that kx not works with my card, but there is EMU 10k1 chipset in the card...
I tried after windows reinstall, but the problem was constant,
So what should I do?
Thanks for the further answers!
John

Russ · Mar 6, 2006, 09:45 PM

Do you know the specific model number? i.e. SB0xxx

If it is the OEM Dell version, it is not supported by kX.

Lespaulka001 · Mar 6, 2006, 11:51 PM

Quote:

Originally Posted by Russ

Do you know the specific model number? i.e. SB0xxx

If it is the OEM Dell version, it is not supported by kX.

with the windows drivers it displays:
creative audio pci (ES1371,ES1373) (WDM)

Russ · Mar 7, 2006, 12:27 AM

That is not an SB Live! model. Get your money back, if you can.

Russ · Mar 7, 2006, 12:52 AM

BTW: Take a look at the chip on that card, and see if it looks like the chip on this fake SB Live! 5.1 card (from another post in this forum). The chip in the picture is really an ESS chip. Note that it is rectangular (the EMU10k1 chip is square), and smaller than the EMU chip.

Lespaulka001 · Mar 7, 2006, 02:24 PM

Quote:

Originally Posted by Russ

BTW: Take a look at the chip on that card, and see if it looks like the chip on this fake SB Live! 5.1 card (from another post in this forum). The chip in the picture is really an ESS chip. Note that it is rectangular (the EMU10k1 chip is square), and smaller than the EMU chip.

oh... yes... this could be the problem... I have never heard about that... fake Sb live.... Otherwise thanks for your help!

Russ · Mar 7, 2006, 02:46 PM

Yeah, I thought it was pretty strange the first time I heard about it, but fake one's are out there.

Mar 6, 2006, 05:24 PM	#1
Lespaulka001 DriverHeaven Newbie Join Date: Mar 2006 Posts: 3 Rep Power: 0	SB Live 5.1 SE Kx installer shutdowns PC Hello! I have a Compaq EVO D510 SFF Pc with Sb Live 5.1 SE, 256 RAM, latest Directx drivers, and Windows Xp professional. I bought the sound card today, and tried to install the 3537 kx driver, but the system restarted at once, as I started the setup... With the Windows's original drivers, the card worked, and the kx setup started, but didn't installed the drivers... I tried all the olders and the newest too... the 3538 gave an error message, that kx not works with my card, but there is EMU 10k1 chipset in the card... I tried after windows reinstall, but the problem was constant, So what should I do? Thanks for the further answers! John

Mar 6, 2006, 09:45 PM	#2
Russ HardwareHeaven Extreme Member Join Date: Jan 2005 Posts: 5,563 Rep Power: 62	Do you know the specific model number? i.e. SB0xxx If it is the OEM Dell version, it is not supported by kX.

Mar 7, 2006, 12:27 AM	#4
Russ HardwareHeaven Extreme Member Join Date: Jan 2005 Posts: 5,563 Rep Power: 62	That is not an SB Live! model. Get your money back, if you can.

Mar 7, 2006, 12:52 AM	#5
Russ HardwareHeaven Extreme Member Join Date: Jan 2005 Posts: 5,563 Rep Power: 62	BTW: Take a look at the chip on that card, and see if it looks like the chip on this fake SB Live! 5.1 card (from another post in this forum). The chip in the picture is really an ESS chip. Note that it is rectangular (the EMU10k1 chip is square), and smaller than the EMU chip.

Mar 7, 2006, 02:46 PM	#7
Russ HardwareHeaven Extreme Member Join Date: Jan 2005 Posts: 5,563 Rep Power: 62	Yeah, I thought it was pretty strange the first time I heard about it, but fake one's are out there.