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Go Back   HardwareHeaven.com > Forums > Hardware and Related Topics > kX Project Audio Driver Support Forum > General Discussion


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Old Mar 30, 2003, 06:03 PM   #1
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installation error: access is denied

Win XP Pro SP1
SB Live 5.1

I failed to install the driver with either the setup (kx 3531) or manually. Although I'm logged in as an administrator on the system I get an device installation failure message (access is denied). I've tried the manual install in safe mode with the same result. Any clue?
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Old Apr 2, 2003, 03:21 AM Threadstarter Thread Starter   #2
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No one has any idea? Please someone help!
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Old Apr 2, 2003, 03:39 AM   #3
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You may have disabled your own access to drivers instalation... Have you messed around with services or permitions settings?
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Old Apr 2, 2003, 03:42 AM Threadstarter Thread Starter   #4
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I don't think so. I had no trouble installing the original Creative driver with the same account. Do you know how I can check the permission settings for driver installation?
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Old Apr 2, 2003, 03:45 AM   #5
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Make sure you have "allow installation of unsigned drivers" enabled... maybe that's the reason...
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Old Apr 2, 2003, 03:49 AM Threadstarter Thread Starter   #6
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If this is the setting in System properties/Hardware/Driver signing, it's already on ("Ignore - Install the software anyway and don't ask for my approval" and "Make this action the system default" are both checked).
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Old Apr 2, 2003, 07:01 AM   #7
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reinstall the system

maybe there's only one last way to solve it, reinstall the windows!

that's just a tip,you may try it if have spare time and energy
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Old Apr 4, 2003, 01:47 PM Threadstarter Thread Starter   #8
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class installer problem

Since it's really not a good time for me to reinstall xp I've tried a little harder. Trying to install the original drivers from the CD I still failed but got a somewhat different error message: 'the class installer has denied the request to install or upgrade this device'. Any idea about what this means? Is there still a chance that I can reinstall the original driver (or better the kx) without reinstalling windows?
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Old Apr 4, 2003, 02:33 PM Threadstarter Thread Starter   #9
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Should I add that I have no problem installing the sblive! gameport driver?
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Old Apr 5, 2003, 05:31 PM Threadstarter Thread Starter   #10
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well, I finally clean-reinstalled xp. Worked great, beautiful sound
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