BSOD under W2K with kxmixer

TheDecker · Oct 17, 2003, 02:26 PM

Hi folks.

Firstly, I'm running Windows 2000 with kx 3534f, and it has been stable for quite some time.

Yesterday though, out of nowhere, a problem appeared : Winamp started looping a small part of the sogn it was playing indefinitely and I couldn't quit it, so i rebooted. As soon as the desktop came up I gut a bluescreen : KMODE_EXCEPTION_NOT_HANDLED. (I put the data from the dumpfile a the End of the message, in case anyone can use it)
I found out the system crashed as soon as Windows tried to autostart kxmixer.exe and after I managed to disable the autostart I tried running the mixer in debug mode from MSVC 6.0.
But steppign through the program the exception didn

TheDecker · Oct 17, 2003, 02:37 PM

Sorry, clicked Post too early ....
When steppign through the program the exception sometimes showed up in thew debugger and after that I could use the mixer - still running from the debugger - normally, and sometimes the system just crashed. I couldn't figure out anything I'd done differently, but anyway ....

Heres the dumpfile I've mentioned :
Filename . . . . . . .memory.dmp
Signature. . . . . . .PAGE
ValidDump. . . . . . .DUMP
MajorVersion . . . . .free system
MinorVersion . . . . .2195
DirectoryTableBase . .0x14e2c000
PfnDataBase. . . . . .0x8280d000
PsLoadedModuleList . .0x8046ccf0
PsActiveProcessHead. .0x8046dbe0
MachineImageType . . .i386
NumberProcessors . . .1
BugCheckCode . . . . .0x0000001e
BugCheckParameter1 . .0xc0000005
BugCheckParameter2 . .0x00000000
BugCheckParameter3 . .0x00000000
BugCheckParameter4 . .0x00000000

ExceptionCode. . . . .0x80000003
ExceptionFlags . . . .0x00000001
ExceptionAddress . . .0x804302a9

I tried looking up the error codes, and as far as I understand it the 0x80000003 means that there's a breakpoint .....

Anyway, if anyone has an idea how to explain or solve this in my opinion strange problem, I'd be most grateful.

TheDecker

TheDecker · Oct 17, 2003, 03:01 PM

Just some more info : The Access Violation occurs in this line in kxmixer.exe :

0006D3B0 imul edi,dword ptr [eax+61h],70h

The Thread where this is located also is kxmixer, I checked.

After I told MSVC to "pass the exception to the application being debugged" kxmixer ran normally, even though from within MSVC.

I'm just putting all this info here to help anyone who can eventually track this bug .....

TheDecker

**Eugene Gavrilov** · Oct 19, 2003, 04:48 PM

can you reproduce the bug with 3535 alpha?
(don't install 3535 if you have HT/SMP machine)

/E

TheDecker · Oct 23, 2003, 09:50 PM

I don't even have to do anything to reproduce it, it still shows up :-)
That's a straight yes ..... I'll try again, but as far as I remember I updated the drivers
and tried it, an Win crashed again ...

TheDecker

**Eugene Gavrilov** · Oct 24, 2003, 11:49 PM

pls try to reproduce the bug under 3536 release -- and let me know the new address of the exception

/E

TheDecker · Oct 27, 2003, 04:49 PM

Where can I find 3536 ?? I tried the site, but there's only 3535 beta .......

TheDecker · Oct 27, 2003, 05:10 PM

Found it already

TheDecker · Oct 30, 2003, 07:57 PM

Well, firstly : I still get the bug, and I discovered it also happens with most games (I tested two, Morrowind und Jedi Knight III, and both brought up a bluescreen). I also remembered that i installed the Win2K RPC-Blaster-Fix around the time the bug first showed up, so it might have something to do with that (even though it seems unlikely to me because only I seem to have this problem....)
I had also installed Creative Media Source for my MP3-Player, but I already uninstalled it so that shouldn't be part of the problem.

Furthermore, heres the content of the dumpfile :

Filename . . . . . . .Mini102803-02.dmp
Signature. . . . . . .PAGE
ValidDump. . . . . . .DUMP
MajorVersion . . . . .free system
MinorVersion . . . . .2195
DirectoryTableBase . .0x0c853000
PfnDataBase. . . . . .0x8280d000
PsLoadedModuleList . .0x8046ccf0
PsActiveProcessHead. .0x8046dbe0
MachineImageType . . .i386
NumberProcessors . . .1
BugCheckCode . . . . .0x0000001e
BugCheckParameter1 . .0xc0000005
BugCheckParameter2 . .0x00000000
BugCheckParameter3 . .0x00000000
BugCheckParameter4 . .0x00000000

ExceptionCode. . . . .0x80000003
ExceptionFlags . . . .0x00000001
ExceptionAddress . . .0x804302a9

I'll try next to install the newest ServicePck for W2K (SP4) and keep an eye out for new releases, even developer or beta, of kX ....
I also thought about trying it with the original drivers, but I'd really like to continue using kX.

TheDecker

TheDecker · Oct 30, 2003, 08:15 PM

I had a look at the dumpfile analysis, and I thought the Stack at the moment of the crash might be interesting to determine the problem, though it does now seem not to be a kX-problem :

************************************************** **************
** Stack Trace
************************************************** **************

ChildEBP RetAddr Args to Child
bbcc1ee8 8046582b bbcc1f04 00000000 bbcc1f58 NTOSKRNL!KeTerminateThread+0xb74
bbcc1f58 80062f53 00000008 00000002 00000246 NTOSKRNL!Kei386EoiHelper+0x475
00000000 00000000 00000000 00000000 00000000 HAL!KfLowerIrql+0x43

TheDecker

TheDecker · Oct 30, 2003, 08:45 PM

Little update : don't ask why, but after installing SP4 the problem seems to be gone. I could start kxmixer again and I'll try the games now. Thanks for trying to help anyway !

RIV@NVX · Nov 1, 2003, 12:57 PM

Quote:

Originally posted by TheDecker
Little update : don't ask why, but after installing SP4 the problem seems to be gone. I could start kxmixer again and I'll try the games now. Thanks for trying to help anyway !

kX requires lastest Service Packs on NT-based OSes, especially Win2k. It's said in the FAQ.

Oct 17, 2003, 02:26 PM	#1
TheDecker DriverHeaven Newbie Join Date: Oct 2003 Posts: 9 Rep Power: 0	BSOD under W2K with kxmixer Hi folks. Firstly, I'm running Windows 2000 with kx 3534f, and it has been stable for quite some time. Yesterday though, out of nowhere, a problem appeared : Winamp started looping a small part of the sogn it was playing indefinitely and I couldn't quit it, so i rebooted. As soon as the desktop came up I gut a bluescreen : KMODE_EXCEPTION_NOT_HANDLED. (I put the data from the dumpfile a the End of the message, in case anyone can use it) I found out the system crashed as soon as Windows tried to autostart kxmixer.exe and after I managed to disable the autostart I tried running the mixer in debug mode from MSVC 6.0. But steppign through the program the exception didn

Oct 17, 2003, 02:37 PM	Thread Starter #2
TheDecker DriverHeaven Newbie Join Date: Oct 2003 Posts: 9 Rep Power: 0	Sorry, clicked Post too early .... When steppign through the program the exception sometimes showed up in thew debugger and after that I could use the mixer - still running from the debugger - normally, and sometimes the system just crashed. I couldn't figure out anything I'd done differently, but anyway .... Heres the dumpfile I've mentioned : Filename . . . . . . .memory.dmp Signature. . . . . . .PAGE ValidDump. . . . . . .DUMP MajorVersion . . . . .free system MinorVersion . . . . .2195 DirectoryTableBase . .0x14e2c000 PfnDataBase. . . . . .0x8280d000 PsLoadedModuleList . .0x8046ccf0 PsActiveProcessHead. .0x8046dbe0 MachineImageType . . .i386 NumberProcessors . . .1 BugCheckCode . . . . .0x0000001e BugCheckParameter1 . .0xc0000005 BugCheckParameter2 . .0x00000000 BugCheckParameter3 . .0x00000000 BugCheckParameter4 . .0x00000000 ExceptionCode. . . . .0x80000003 ExceptionFlags . . . .0x00000001 ExceptionAddress . . .0x804302a9 I tried looking up the error codes, and as far as I understand it the 0x80000003 means that there's a breakpoint ..... Anyway, if anyone has an idea how to explain or solve this in my opinion strange problem, I'd be most grateful. TheDecker

Oct 17, 2003, 03:01 PM	Thread Starter #3
TheDecker DriverHeaven Newbie Join Date: Oct 2003 Posts: 9 Rep Power: 0	Just some more info : The Access Violation occurs in this line in kxmixer.exe : 0006D3B0 imul edi,dword ptr [eax+61h],70h The Thread where this is located also is kxmixer, I checked. After I told MSVC to "pass the exception to the application being debugged" kxmixer ran normally, even though from within MSVC. I'm just putting all this info here to help anyone who can eventually track this bug ..... TheDecker

Oct 19, 2003, 04:48 PM	#4
Eugene Gavrilov kX Project Lead Programmer and Coordinator Join Date: Dec 2002 Posts: 3,119 Rep Power: 75	can you reproduce the bug with 3535 alpha? (don't install 3535 if you have HT/SMP machine) /E

Oct 23, 2003, 09:50 PM	Thread Starter #5
TheDecker DriverHeaven Newbie Join Date: Oct 2003 Posts: 9 Rep Power: 0	I don't even have to do anything to reproduce it, it still shows up :-) That's a straight yes ..... I'll try again, but as far as I remember I updated the drivers and tried it, an Win crashed again ... TheDecker

Oct 24, 2003, 11:49 PM	#6
Eugene Gavrilov kX Project Lead Programmer and Coordinator Join Date: Dec 2002 Posts: 3,119 Rep Power: 75	pls try to reproduce the bug under 3536 release -- and let me know the new address of the exception /E

Oct 27, 2003, 04:49 PM	Thread Starter #7
TheDecker DriverHeaven Newbie Join Date: Oct 2003 Posts: 9 Rep Power: 0	Where can I find 3536 ?? I tried the site, but there's only 3535 beta .......

Oct 27, 2003, 05:10 PM	Thread Starter #8
TheDecker DriverHeaven Newbie Join Date: Oct 2003 Posts: 9 Rep Power: 0	Found it already

Oct 30, 2003, 07:57 PM	Thread Starter #9
TheDecker DriverHeaven Newbie Join Date: Oct 2003 Posts: 9 Rep Power: 0	Well, firstly : I still get the bug, and I discovered it also happens with most games (I tested two, Morrowind und Jedi Knight III, and both brought up a bluescreen). I also remembered that i installed the Win2K RPC-Blaster-Fix around the time the bug first showed up, so it might have something to do with that (even though it seems unlikely to me because only I seem to have this problem....) I had also installed Creative Media Source for my MP3-Player, but I already uninstalled it so that shouldn't be part of the problem. Furthermore, heres the content of the dumpfile : Filename . . . . . . .Mini102803-02.dmp Signature. . . . . . .PAGE ValidDump. . . . . . .DUMP MajorVersion . . . . .free system MinorVersion . . . . .2195 DirectoryTableBase . .0x0c853000 PfnDataBase. . . . . .0x8280d000 PsLoadedModuleList . .0x8046ccf0 PsActiveProcessHead. .0x8046dbe0 MachineImageType . . .i386 NumberProcessors . . .1 BugCheckCode . . . . .0x0000001e BugCheckParameter1 . .0xc0000005 BugCheckParameter2 . .0x00000000 BugCheckParameter3 . .0x00000000 BugCheckParameter4 . .0x00000000 ExceptionCode. . . . .0x80000003 ExceptionFlags . . . .0x00000001 ExceptionAddress . . .0x804302a9 I'll try next to install the newest ServicePck for W2K (SP4) and keep an eye out for new releases, even developer or beta, of kX .... I also thought about trying it with the original drivers, but I'd really like to continue using kX. TheDecker

Oct 30, 2003, 08:15 PM	Thread Starter #10
TheDecker DriverHeaven Newbie Join Date: Oct 2003 Posts: 9 Rep Power: 0	I had a look at the dumpfile analysis, and I thought the Stack at the moment of the crash might be interesting to determine the problem, though it does now seem not to be a kX-problem : ************************************************ ********** Stack Trace ************************************************ ************ ChildEBP RetAddr Args to Child bbcc1ee8 8046582b bbcc1f04 00000000 bbcc1f58 NTOSKRNL!KeTerminateThread+0xb74 bbcc1f58 80062f53 00000008 00000002 00000246 NTOSKRNL!Kei386EoiHelper+0x475 00000000 00000000 00000000 00000000 00000000 HAL!KfLowerIrql+0x43 TheDecker

Oct 30, 2003, 08:45 PM	Thread Starter #11
TheDecker DriverHeaven Newbie Join Date: Oct 2003 Posts: 9 Rep Power: 0	Little update : don't ask why, but after installing SP4 the problem seems to be gone. I could start kxmixer again and I'll try the games now. Thanks for trying to help anyway !