Dell 3007 and GeForce 7600

ncsmitty · Oct 7, 2006, 06:09 PM

Sorry if I'm in the wrong forum but not sure where to begin.

I am not a geek, have a commercial plumbing business to run, and very much want to enjoy my new monitor to it's full capability. (I have a video card backordered through Dell for a month now, but got impatient and went ahead and bought this other one. This is why I'm not going to Dell directly for assistance.)

The hardware is a Dell 3007 30" and I have installed an nVidia GeFORCE 7600 GTOC. The problem is that I cannot get to a correct resolution. The display is larger than the screen space and coarser than it should be. The only resolution that is manageable in terms of fitting on the screen is 1360 x 768. A user from one of the Dell graphics forums suggested I go to drivercleaner.net and use their DCPro to exorcise possible remaining pieces of the orginal driver. (I have a Dell Dimension XPS which originally had an nVidea 7600.

and do not understand all the instructions for using DCPro. I am concerned that 1) that might not be the best "next step" although it seems logical, and 2) if I proceed without additional assistance I may dig myself in deeper.

Any input appreciated.

Asmoday · Oct 7, 2006, 06:12 PM

Moved to the Hardware support forum, I'm sure someone will help you with your issue here. I'm not so sure it has anything to do with drivercleaner, but you could pop in in the DC forum Here and see what Spike has to say about the issue.

Oh and btw, welcome to Driverheaven!

Zardon · Oct 7, 2006, 08:33 PM

Welcome to Driver Heaven, as far as I know, the 7600 doesnt have dual link output to support the Dell 3007's native resolution of 2500x1600.

ncsmitty · Oct 8, 2006, 06:54 PM

I'll check directly tomorrow. The spec on the box says "Connectors: 1 dual-link DVI-I, 1 single-link DVI-I, HDTV"

Please explain if this is not sufficient and tell me what is.

Randomletters · Oct 8, 2006, 08:34 PM

Dual Link and dual DVI aren't the same thing,

Quote:

Dual-Link
To the impulsive buyers who might order the screen after the previous paragraph: check if your video card is compatible with the display. Talking to people around me, I noticed that there was a bit of confusion about what “Dual-Link” is. Many people are mixing up Dual-Link and Dual-DVI.
Dual DVI means that there are two DVI connectors on your graphics card. Each of these connector might be Dual-Link or not. Explained with plain words, the single-link DVI connection can carry enough information to build a 1920x1080 pixels image at 60hz. Dual-link DVI doubles the bandwidth and therefore allows a 2560x1600 image to be send from the computer at a frequency of 60hz (or 60 images per seconds).
A single dual-link DVI connector is required to use the maximum resolution of this screen. If a dual-link is not present, a 1280x1024 pixels image will be displayed. Make sure that you connect the monitor on the proper DVI connector as most dual-link cards have two DVI connectors, one of which is not dual-link capable. Note that it is possible to get a dual-dual-Link graphics card capable of driving two 3007WFP monitors (!).
One last point: we used a 7800GT. While all the 7800 chips are dual-link capable, it is something that’s enabled or not by the card manufacturer. Make sure that your card is dual-link capable.

Edit:
I re-read your last post, and my post wasnt actually helpful at all, Ill keep searching around to see if I can come up with something else. In the mean time if you still want to try driver cleaner, Uninstall your current drivers via add/remove programs or the Device manager, Boot into safe mode and select Nvidia, Click start once finished boot back into windows and install the latest driver set. Ignore all pop ups that ask you if you want windows to install the driver.

ncsmitty · Oct 8, 2006, 08:45 PM

I appreciate all the input and, no wonder this is confusing to the above-average plumber! btw, my monitor also has a usb cable coming out of it, which I do have connected to a usb port (for what that's worth).

So, is it looking like I need to get a 7800 to get this to work? Note that I am using the monitor as we speak, so it is useable (thank goodness) but certainly not able to perform as intended.

Randomletters · Oct 8, 2006, 08:52 PM

Possibly a dumb question but have you tried adjusting the resoloution in the display properties?

ncsmitty · Oct 8, 2006, 09:27 PM

Yup -- a lot.

Earlier up in this thread I noted the resolution I'm using, which, while too "coarse" fits closest to the screen size.

Zardon · Oct 8, 2006, 09:41 PM

Sorry I didnt get back to you earlier. you need to use a dual link cable, this is to power the native resolution and is why you are only seeing basically "half" the resolution. you are going to need to get a dual link capable video card (I dont know if your particular model can handle it or not), there should be information about this in the monitor box as well as the cable.

this might help you understand http://www.anandtech.com/video/showdoc.aspx?i=2573

ncsmitty · Oct 8, 2006, 09:49 PM

So the cable that came with the monitor isn't correct? As I said previously, it has one connection to the video outlet on the back of my computer and the other is a USB connection.

I'll take a look at the article you mentioned. Thanks.

swimtech · Oct 8, 2006, 11:07 PM

Quote:

Originally Posted by ncsmitty

I'll check directly tomorrow. The spec on the box says "Connectors: 1 dual-link DVI-I, 1 single-link DVI-I, HDTV"

Please explain if this is not sufficient and tell me what is.

A quick check for you would be to switch the monitor cable you are using onto the other connector of the video card on the back of your computer - leave the monitor cable connector end that is connected to your monitor alone...

ncsmitty · Oct 9, 2006, 02:05 PM

Already tried that. I got an unreadable display after switching which led me to conclude I'm plugged into the correct connector.

swimtech · Oct 9, 2006, 02:53 PM

OK, you can check what kind of cable you have by scrolling down the page of This site and checking the pin configuration of your cable against the drawings to see if you have a single link DVI cable or a dual link DVI cable.

ncsmitty · Oct 9, 2006, 03:15 PM

OK -- after checking, my connector matches "DVI-D Dual Link (digital only)" , three rows of eight pins and a solitary flat blade.

Zardon · Oct 9, 2006, 03:18 PM

time to take that card back and get a higher end one I think

ncsmitty · Oct 9, 2006, 07:39 PM

I downloaded latest version of what I think is the prescribed driver from the nVidia site. The display improved dramatically but I think I'm still short of the goal as the resolution slider is not moveable i.e., only resolution available is 1280 x 800. As I said, looks much better but I would like to achieve the higher resolution.

Zardon · Oct 9, 2006, 07:55 PM

well I know on the apple site and the apple 30 inch screen that they recommend the 7800+ or X1800+ so im guessing your card isnt outputting the resolution via the dual link cable. Im 99% sure its the video card you have.

PangingJr · Oct 9, 2006, 08:06 PM

you might want to check with nvidia's support forums or check with the video card vendor by emailing them or something.
anyway, i say the monitor deserve to be used with a better graphics engine than the 7600-based.

Zardon · Oct 9, 2006, 08:28 PM

Quote:

Originally Posted by PangingJr

anyway, i say the monitor deserve to be used with a better graphics engine than the 7600-based.

I have to say I agree, I wouldnt spend 1.5k on a screen and run a mid/low range video card with it. a new top end Nvidia or ATI board is certainly worth the investment for a monitor like that.

PangingJr · Oct 9, 2006, 08:54 PM

i didn't mean our forums cannot help you... maybe our members who used to use a 7600-based card with the monitor will show up and contributes to this thread, you can wait for that. but however as i've noticed the people who uses the monitor like yours... they also use X19xx or 7900-based up.

Zardon · Oct 9, 2006, 09:20 PM

Quote:

Originally Posted by PangingJr

i didn't mean our forums cannot help you... maybe our members who used to use a 7600-based card with .

As I said in the very first post, im positive that series of card cannot support the 30 inch screens at 2500+ resolution, this would be verified by the fact it appears to be displaying at half resolution.

Dark Lord · Oct 9, 2006, 09:33 PM

i looked this up last night actually, forgot to get back here. from what i found, that video card doesnt support that high of resolution. from what i found, the max res is 2048x1536.

ncsmitty · Oct 9, 2006, 10:20 PM

Thanks to all. I'm going to compare prices for the higher card.

Geminiwave · Oct 10, 2006, 03:04 AM

umm...

i have an XFX 7600GT with a dual link and the dualy supports a resolution of 2560x1600

I'm pretty sure thats sufficient.

I'd talk to your card manufacturer and ask them before buying a new card. It sounds like you dont really necessarily want all that much power if you dont have to get it.

edit: yea here it is. Straight from HardOCP

Quote:

takes the GeForce 7600 GT GPU to new heights by offering a higher than stock core and memory frequency. NVIDIA’s recommended clock speeds are 560 MHz GPU and 1.4 GHz memory. BFGTech has this card fully warrantied and factory overclocked at 580 MHz GPU and 1.45 GHz memory.

You will also find a full 256MB of GDDR3 memory on a 128-bit bus on board. This video card even has 1 dual-link DVI port and 1 single-link DVI port with HDTV capability. The dual-link DVI connector will come in handy for people operating on large 30”+ screens. With the default clock speeds of the BFGTech GeForce 7600 GT OC the available pixel fillrate is 6.9 MTexels/Sec and the memory bandwidth is 23.2 GB/sec

thats your 7600 GTOC right there. it supports 30" monitors and it does a resolution of 2560x1600

I would speak to your card vendor about this. Or possibly wipe the drivers off and install some new ones. Also, have you installed the drivers to your monitor? I know that for mine I had to do that for it to show all of the supported resolutions.

Zardon · Oct 10, 2006, 08:54 AM

some of the 7600's don't. Depends on the model. But yes installing the monitor INF would be a good idea if he hasn't already. Another good reason for getting a high range card is that the output is normally intrinsically of a higher quality.

ncsmitty · Oct 10, 2006, 01:40 PM

well, this is the card I already have and, as noted yesterday, I downloaded a new driver from nvidia and immediately got improvement although the slider for resolution won't move to increase the resolution. Therefore, I think there must be a different driver I need.

What does it mean to "install drivers to the monitor" ??

PangingJr · Oct 10, 2006, 02:02 PM

didn't think about monitor drivers yesterday...
yep try to get to monitor drivers, and maybe just that. you can leave the video card drivers alone for now. but try to locate and download the monitor drivers... if there is a driver available for the monitor (chance are there is one available), then i think you'll be okay...

Geminiwave · Oct 10, 2006, 04:18 PM

http://support.dell.com/support/down...&fileid=146091
thats your driver!

Judas · Oct 10, 2006, 06:13 PM

The 7600 doesn't have the required DVI-D port, it's only DVI-I

Although you SHOULD be able to run 1280x800 as the maximum resolution (which should seriouesly improve the visual quality of the monitor and extend to the border correctly as it's a 2ndary native resolution on this monitor)

YOU NEED a video card that specifically states DVI-D support. A x1800 or 7800 video card will provide this.

the supplied cable is correct. However rarely has dell sent out a wrong cable with a box (and i can't see them screwing up with such a high quality monitor). But none the less it could be done, all of the DVI-D cables should have ALL the pins, some of the DVI-I cables only have a portion of the pins, that's on indicator but doesn't MEAN much if the cable still isn't rated DVI-D and has all of the pins anyways.

Lastly, 2560x1600 requires a pretty hefty huge amount of gpu power even in 2D applications, while running a x1900xtx by itself, @ 2560x1600 2D seemed to be a little slugish at times, various windows effects seemed a little slugish but it really various on many thing. It should be fine. BTW, when you get that suck running, you'll be amazed.... 4 million pixels of pure high definition content. Things look amazing, and the amount of room you've got to work with is just steller.

Geminiwave · Oct 10, 2006, 07:06 PM

regardless judas, he bought a graphics card that says it supports that resolution. MINE says it has a DVI-D port. dual link etc etc. he has a monitor that SHOULD by all accounts WORK with this. Id say that either dell fixes this or he gets his money back for his graphics card. Likely its a driver issue so buying a higher end card wouldnt be useful.

you're right about it being a strain for games (wouldnt even try myself...) but a 2D enviornment should be fine.

edit: even doing a quick google search reveals that the 7600GT OC has dual link DVI-D ports.

I seriously think that this guy doesnt have a need for a new card. I mean hes already spent over $1000 on a screen, I somehow doubt he wants to spend more if he doesnt have to.

So ncsmithy, my suggestion to you is to get those monitor drivers up. If that doesnt work, I'd have words with dell about the possibility that they've given you the wrong cable.

oh yea and also make sure to check which one of your ports is the dual link cause only one of them is.

Oct 7, 2006, 06:09 PM	#1
ncsmitty DriverHeaven Newbie Join Date: Oct 2006 Posts: 10 Rep Power: 0	Dell 3007 and GeForce 7600 Sorry if I'm in the wrong forum but not sure where to begin. I am not a geek, have a commercial plumbing business to run, and very much want to enjoy my new monitor to it's full capability. (I have a video card backordered through Dell for a month now, but got impatient and went ahead and bought this other one. This is why I'm not going to Dell directly for assistance.) The hardware is a Dell 3007 30" and I have installed an nVidia GeFORCE 7600 GTOC. The problem is that I cannot get to a correct resolution. The display is larger than the screen space and coarser than it should be. The only resolution that is manageable in terms of fitting on the screen is 1360 x 768. A user from one of the Dell graphics forums suggested I go to drivercleaner.net and use their DCPro to exorcise possible remaining pieces of the orginal driver. (I have a Dell Dimension XPS which originally had an nVidea 7600. and do not understand all the instructions for using DCPro. I am concerned that 1) that might not be the best "next step" although it seems logical, and 2) if I proceed without additional assistance I may dig myself in deeper. Any input appreciated.

Oct 7, 2006, 06:12 PM	#2
Asmoday Demonic Join Date: May 2002 Location: In the cold, dark north... Posts: 5,198 Rep Power: 92 System Specs	Moved to the Hardware support forum, I'm sure someone will help you with your issue here. I'm not so sure it has anything to do with drivercleaner, but you could pop in in the DC forum Here and see what Spike has to say about the issue. Oh and btw, welcome to Driverheaven! __________________ How You can help Hardwareheaven by using Digg Last edited by Asmoday; Oct 7, 2006 at 06:18 PM.

Oct 8, 2006, 08:52 PM	#7
Randomletters ))<>(( Join Date: Oct 2004 Posts: 2,418 Rep Power: 54	Possibly a dumb question but have you tried adjusting the resoloution in the display properties? __________________ <----------- Sexy Budget Rig stats to the left.

Oct 9, 2006, 02:53 PM	#13
swimtech HardwareHeaven Extreme Member Join Date: May 2002 Location: North Carolina Posts: 4,040 Rep Power: 124 System Specs	OK, you can check what kind of cable you have by scrolling down the page of This site and checking the pin configuration of your cable against the drawings to see if you have a single link DVI cable or a dual link DVI cable. __________________ It's not so much getting your way that matters or not - what matters is how you go about getting it.

Oct 9, 2006, 09:33 PM	#22
Dark Lord HardwareHeaven Extreme Member Join Date: Jul 2004 Location: Grand Rapids, MI Posts: 5,945 Rep Power: 125 System Specs	i looked this up last night actually, forgot to get back here. from what i found, that video card doesnt support that high of resolution. from what i found, the max res is 2048x1536. __________________

Oct 7, 2006, 08:33 PM	#3
Zardon DriverHeaven Founder Join Date: May 2002 Posts: 32,480 Rep Power: 179	Welcome to Driver Heaven, as far as I know, the 7600 doesnt have dual link output to support the Dell 3007's native resolution of 2500x1600.

Oct 8, 2006, 06:54 PM	Thread Starter #4
ncsmitty DriverHeaven Newbie Join Date: Oct 2006 Posts: 10 Rep Power: 0	I'll check directly tomorrow. The spec on the box says "Connectors: 1 dual-link DVI-I, 1 single-link DVI-I, HDTV" Please explain if this is not sufficient and tell me what is.

Oct 8, 2006, 08:45 PM	Thread Starter #6
ncsmitty DriverHeaven Newbie Join Date: Oct 2006 Posts: 10 Rep Power: 0	I appreciate all the input and, no wonder this is confusing to the above-average plumber! btw, my monitor also has a usb cable coming out of it, which I do have connected to a usb port (for what that's worth). So, is it looking like I need to get a 7800 to get this to work? Note that I am using the monitor as we speak, so it is useable (thank goodness) but certainly not able to perform as intended.

Oct 8, 2006, 09:27 PM	Thread Starter #8
ncsmitty DriverHeaven Newbie Join Date: Oct 2006 Posts: 10 Rep Power: 0	Yup -- a lot. Earlier up in this thread I noted the resolution I'm using, which, while too "coarse" fits closest to the screen size.

Oct 8, 2006, 09:41 PM	#9
Zardon DriverHeaven Founder Join Date: May 2002 Posts: 32,480 Rep Power: 179	Sorry I didnt get back to you earlier. you need to use a dual link cable, this is to power the native resolution and is why you are only seeing basically "half" the resolution. you are going to need to get a dual link capable video card (I dont know if your particular model can handle it or not), there should be information about this in the monitor box as well as the cable. this might help you understand http://www.anandtech.com/video/showdoc.aspx?i=2573

Oct 8, 2006, 09:49 PM	Thread Starter #10
ncsmitty DriverHeaven Newbie Join Date: Oct 2006 Posts: 10 Rep Power: 0	So the cable that came with the monitor isn't correct? As I said previously, it has one connection to the video outlet on the back of my computer and the other is a USB connection. I'll take a look at the article you mentioned. Thanks.

Oct 9, 2006, 02:05 PM	Thread Starter #12
ncsmitty DriverHeaven Newbie Join Date: Oct 2006 Posts: 10 Rep Power: 0	Already tried that. I got an unreadable display after switching which led me to conclude I'm plugged into the correct connector.

Oct 9, 2006, 03:15 PM	Thread Starter #14
ncsmitty DriverHeaven Newbie Join Date: Oct 2006 Posts: 10 Rep Power: 0	OK -- after checking, my connector matches "DVI-D Dual Link (digital only)" , three rows of eight pins and a solitary flat blade.

Oct 9, 2006, 03:18 PM	#15
Zardon DriverHeaven Founder Join Date: May 2002 Posts: 32,480 Rep Power: 179	time to take that card back and get a higher end one I think

Oct 9, 2006, 07:39 PM	Thread Starter #16
ncsmitty DriverHeaven Newbie Join Date: Oct 2006 Posts: 10 Rep Power: 0	I downloaded latest version of what I think is the prescribed driver from the nVidia site. The display improved dramatically but I think I'm still short of the goal as the resolution slider is not moveable i.e., only resolution available is 1280 x 800. As I said, looks much better but I would like to achieve the higher resolution.

Oct 9, 2006, 07:55 PM	#17
Zardon DriverHeaven Founder Join Date: May 2002 Posts: 32,480 Rep Power: 179	well I know on the apple site and the apple 30 inch screen that they recommend the 7800+ or X1800+ so im guessing your card isnt outputting the resolution via the dual link cable. Im 99% sure its the video card you have.

Oct 9, 2006, 08:06 PM	#18
PangingJr Member Join Date: Mar 2003 Posts: 5,989 Rep Power: 71	you might want to check with nvidia's support forums or check with the video card vendor by emailing them or something. anyway, i say the monitor deserve to be used with a better graphics engine than the 7600-based.

Oct 9, 2006, 08:54 PM	#20
PangingJr Member Join Date: Mar 2003 Posts: 5,989 Rep Power: 71	i didn't mean our forums cannot help you... maybe our members who used to use a 7600-based card with the monitor will show up and contributes to this thread, you can wait for that. but however as i've noticed the people who uses the monitor like yours... they also use X19xx or 7900-based up.

Oct 9, 2006, 10:20 PM	Thread Starter #23
ncsmitty DriverHeaven Newbie Join Date: Oct 2006 Posts: 10 Rep Power: 0	Thanks to all. I'm going to compare prices for the higher card.

Oct 10, 2006, 08:54 AM	#25
Zardon DriverHeaven Founder Join Date: May 2002 Posts: 32,480 Rep Power: 179	some of the 7600's don't. Depends on the model. But yes installing the monitor INF would be a good idea if he hasn't already. Another good reason for getting a high range card is that the output is normally intrinsically of a higher quality.

Oct 10, 2006, 01:40 PM	Thread Starter #26
ncsmitty DriverHeaven Newbie Join Date: Oct 2006 Posts: 10 Rep Power: 0	well, this is the card I already have and, as noted yesterday, I downloaded a new driver from nvidia and immediately got improvement although the slider for resolution won't move to increase the resolution. Therefore, I think there must be a different driver I need. What does it mean to "install drivers to the monitor" ??

Oct 10, 2006, 02:02 PM	#27
PangingJr Member Join Date: Mar 2003 Posts: 5,989 Rep Power: 71	didn't think about monitor drivers yesterday... yep try to get to monitor drivers, and maybe just that. you can leave the video card drivers alone for now. but try to locate and download the monitor drivers... if there is a driver available for the monitor (chance are there is one available), then i think you'll be okay...

Oct 10, 2006, 04:18 PM	#28
Geminiwave I Have lovely Breasts Join Date: Jul 2004 Location: In the closet... Posts: 5,395 Rep Power: 63	http://support.dell.com/support/down...&fileid=146091 thats your driver! __________________

Oct 10, 2006, 07:06 PM	#30
Geminiwave I Have lovely Breasts Join Date: Jul 2004 Location: In the closet... Posts: 5,395 Rep Power: 63	regardless judas, he bought a graphics card that says it supports that resolution. MINE says it has a DVI-D port. dual link etc etc. he has a monitor that SHOULD by all accounts WORK with this. Id say that either dell fixes this or he gets his money back for his graphics card. Likely its a driver issue so buying a higher end card wouldnt be useful. you're right about it being a strain for games (wouldnt even try myself...) but a 2D enviornment should be fine. edit: even doing a quick google search reveals that the 7600GT OC has dual link DVI-D ports. I seriously think that this guy doesnt have a need for a new card. I mean hes already spent over $1000 on a screen, I somehow doubt he wants to spend more if he doesnt have to. So ncsmithy, my suggestion to you is to get those monitor drivers up. If that doesnt work, I'd have words with dell about the possibility that they've given you the wrong cable. oh yea and also make sure to check which one of your ports is the dual link cause only one of them is. __________________ Last edited by Geminiwave; Oct 10, 2006 at 07:21 PM.