Help! Help doesn't work!

-={420}=- · Mar 19, 2003, 08:30 AM

I have recently noticed that none of my help menus seem to work. And it has nothing to do with that Help and Support service. I tried enabling that and even put it on Automatic and rebooted...no go. When I click Help>Help Topics or Help>Contents and Index or any other help menu, it simply does nothing! The only help menu that works is the one in My Computer that says Help and Support Center, and that starts just fine. I just don't get it. And it was fine a few days ago....

PangingJr · Mar 19, 2003, 04:05 PM

if XP has Hhctrl.ocx
Run.. Regsvr32 c:\windows\system32\Hhctrl.ocx to register the file.
and see what kind of message for dllregister... failed, error or succeeded
if failed or error then the file is damaged

-={420}=- · Mar 20, 2003, 08:21 PM

That file doesn't exist. The only close files to it are:
C:\WINDOWS\system32\dllcache\hhctrlui.dll
C:\WINDOWS\system32\mui\0009\hhctrlui.dll

shuki · Mar 20, 2003, 08:30 PM

SInce its 36 hours already and I sure know I'm a MS OS idiot, why not rry http://www.dslreports.com/forum/winme Its a really good (IMO) MS help forum.

-={420}=- · Mar 20, 2003, 10:34 PM

Any other ideas?

Necrosis · Mar 20, 2003, 11:16 PM

Screw it! Format and reload when you put your new board in.

-={420}=- · Mar 20, 2003, 11:24 PM

HELL NO! I just transferred my perfectly tweaked windows setup from my 40gig to my 120gig and I'm still keeping it on the 40gig for now till I install my new mobo and processor and everything is working fine. I won't ever start over again. That's just retarded. And it's just dumb help fuck it, I don't need help. But, it would be nice to fix it without reinstalling windows.

Necrosis · Mar 20, 2003, 11:37 PM

Quote:

Originally posted by -={420}=-
HELL NO! I just transferred my perfectly tweaked windows setup from my 40gig to my 120gig and I'm still keeping it on the 40gig for now till I install my new mobo and processor and everything is working fine. I won't ever start over again. That's just retarded. And it's just dumb help fuck it, I don't need help. But, it would be nice to fix it without reinstalling windows.

Chill out first man!!! I only recommended it because either A. your missing a file or B. your registry is hosed. I knew you was going to be installing a new board soon and you might not be able to use your tweaked setup anyway. You might be able to fix it by doing a recovery w/ a copy of XP w/ the latest SP.

PangingJr · Mar 21, 2003, 02:30 AM

Quote:

Originally posted by -={420}=-
That file doesn't exist. The only close files to it are:
C:\WINDOWS\system32\dllcache\hhctrlui.dll
C:\WINDOWS\system32\mui\0009\hhctrlui.dll

i'm not using XP if anyone can check the file on location as my previous post if its there..
and i dont see why you dont have that file.
if so then get the file and register it and check win update after that.

--Qte--
Windows XP Professional SP1, Windows XP Home Edition SP1, Windows XP Tablet PC Edition, and Windows XP Media Center Edition
Date Time Version Size File name
----------------------------------------------------------------------
17-Dec-2002 22:43 5.2.3644.0 10,752 %Windir%\Hh.exe
20-Dec-2002 20:38 5.2.3735.0 516,192 %Windir%\System32\Hhctrl.ocx <---****
10-Jan-2003 19:43 5.2.3644.0 37,888 %Windir%\System32\Hhsetup.dll
----------------------------------------------------------------------------------------------

-={420}=- · Mar 21, 2003, 03:30 AM

17-Dec-2002 22:43 5.2.3644.0 10,752 %Windir%\Hh.exe - got it (named hh.exe, file size matches, date/time: Saturday, September 21, 2002, 8:13:26 PM)
20-Dec-2002 20:38 5.2.3735.0 516,192 %Windir%\System32\Hhctrl.ocx - doesn't exist
10-Jan-2003 19:43 5.2.3644.0 37,888 %Windir%\System32\Hhsetup.dll - got it (named hhsetup.dll, file size matches, date/time: Friday, January 10, 2003, 2:43:46 PM)

PangingJr · Mar 21, 2003, 03:40 AM

"i'm not using XP if anyone can check the file on location as my previous post if its there..
and i dont see why you dont have that file."

if ppls who use XP got that file now i see some reason why you didt have it..
need ones or not ? is not the point.
so get the file and do win update

-={420}=- · Mar 21, 2003, 03:43 AM

HAHAHAHAHAHAHAHAHA!!!!!! I guess my pothead ass is not a total waste. Thanks a lot guys, without you I would not know the filename to look for. All I did was I typed "Hhctrl.ocx file missing" on my address bar (google) and I found a website telling me of a microsoft help install utility called "HHUPD.EXE". So I went to microsoft's website and I found it. Then, I downloaded it and instead of clicking on it, I just right-clicked and selected "Extract Here"-WinRAR option- and when it extracted, the file was there! I checked it against what u gave me and everything matched except the date. So, anyways, I copied this file to my system32 dir and guess what?! Help Works!!! I opened up all these apps and tried it in all of them. It works, it works, it works!!! YES!!! What really gets me though is how would I be missing the file in the first place? A virus maybe? I do have an anti-virus program (NAV2003) and I do check for virii pretty often so I just don't know. Oh, well at least it works! This post may help someone in the future though so that's good.

[color=orangered]«§§§:::NOTE TO ADMIN:::§§§»[/color]
[color=red]Please close this thread now.[/color]

RACEOMATIC · Mar 27, 2003, 05:24 AM

That same thing happend to me, help was just gone I tryed the same stuff you did to no avale.
I was going to clean up things anyway so I ended up formating and reinstalling. It would have been cool to haven seen this post a month ago.

ToshiroOC · Mar 27, 2003, 07:22 AM

With that pretty bright red request, who can resist? <closed>

Mar 19, 2003, 08:30 AM	#1
-={420}=- DriverHeaven Senior Member Join Date: Sep 2002 Posts: 1,095 Rep Power: 0	Help! Help doesn't work! I have recently noticed that none of my help menus seem to work. And it has nothing to do with that Help and Support service. I tried enabling that and even put it on Automatic and rebooted...no go. When I click Help>Help Topics or Help>Contents and Index or any other help menu, it simply does nothing! The only help menu that works is the one in My Computer that says Help and Support Center, and that starts just fine. I just don't get it. And it was fine a few days ago.... __________________ [COLOR=red]My eBay Auctions[/COLOR]

Mar 19, 2003, 04:05 PM	#2
PangingJr Member Join Date: Mar 2003 Posts: 5,989 Rep Power: 71	re if XP has Hhctrl.ocx Run.. Regsvr32 c:\windows\system32\Hhctrl.ocx to register the file. and see what kind of message for dllregister... failed, error or succeeded if failed or error then the file is damaged

Mar 20, 2003, 08:21 PM	Thread Starter #3
-={420}=- DriverHeaven Senior Member Join Date: Sep 2002 Posts: 1,095 Rep Power: 0	That file doesn't exist. The only close files to it are: C:\WINDOWS\system32\dllcache\hhctrlui.dll C:\WINDOWS\system32\mui\0009\hhctrlui.dll __________________ [COLOR=red]My eBay Auctions[/COLOR]

Mar 20, 2003, 10:34 PM	Thread Starter #5
-={420}=- DriverHeaven Senior Member Join Date: Sep 2002 Posts: 1,095 Rep Power: 0	Any other ideas? __________________ [COLOR=red]My eBay Auctions[/COLOR]

Mar 20, 2003, 11:24 PM	Thread Starter #7
-={420}=- DriverHeaven Senior Member Join Date: Sep 2002 Posts: 1,095 Rep Power: 0	HELL NO! I just transferred my perfectly tweaked windows setup from my 40gig to my 120gig and I'm still keeping it on the 40gig for now till I install my new mobo and processor and everything is working fine. I won't ever start over again. That's just retarded. And it's just dumb help fuck it, I don't need help. But, it would be nice to fix it without reinstalling windows. __________________ [COLOR=red]My eBay Auctions[/COLOR]

Mar 20, 2003, 08:30 PM	#4
shuki DriverHeaven Senior Member Join Date: May 2002 Location: in the hidden place Posts: 1,975 Rep Power: 0	SInce its 36 hours already and I sure know I'm a MS OS idiot, why not rry http://www.dslreports.com/forum/winme Its a really good (IMO) MS help forum.

Mar 20, 2003, 11:16 PM	#6
Necrosis HardwareHeaven Extreme Member Join Date: May 2002 Location: Ohio Posts: 8,838 Rep Power: 131 System Specs	Screw it! Format and reload when you put your new board in.

Mar 21, 2003, 03:30 AM	Thread Starter #10
-={420}=- DriverHeaven Senior Member Join Date: Sep 2002 Posts: 1,095 Rep Power: 0	17-Dec-2002 22:43 5.2.3644.0 10,752 %Windir%\Hh.exe - got it (named hh.exe, file size matches, date/time: Saturday, September 21, 2002, 8:13:26 PM) 20-Dec-2002 20:38 5.2.3735.0 516,192 %Windir%\System32\Hhctrl.ocx - doesn't exist 10-Jan-2003 19:43 5.2.3644.0 37,888 %Windir%\System32\Hhsetup.dll - got it (named hhsetup.dll, file size matches, date/time: Friday, January 10, 2003, 2:43:46 PM) __________________ [COLOR=red]My eBay Auctions[/COLOR]

Mar 21, 2003, 03:40 AM	#11
PangingJr Member Join Date: Mar 2003 Posts: 5,989 Rep Power: 71	re "i'm not using XP if anyone can check the file on location as my previous post if its there.. and i dont see why you dont have that file." if ppls who use XP got that file now i see some reason why you didt have it.. need ones or not ? is not the point. so get the file and do win update

Mar 21, 2003, 03:43 AM	Thread Starter #12
-={420}=- DriverHeaven Senior Member Join Date: Sep 2002 Posts: 1,095 Rep Power: 0	HAHAHAHAHAHAHAHAHA!!!!!! I guess my pothead ass is not a total waste. Thanks a lot guys, without you I would not know the filename to look for. All I did was I typed "Hhctrl.ocx file missing" on my address bar (google) and I found a website telling me of a microsoft help install utility called "HHUPD.EXE". So I went to microsoft's website and I found it. Then, I downloaded it and instead of clicking on it, I just right-clicked and selected "Extract Here"-WinRAR option- and when it extracted, the file was there! I checked it against what u gave me and everything matched except the date. So, anyways, I copied this file to my system32 dir and guess what?! Help Works!!! I opened up all these apps and tried it in all of them. It works, it works, it works!!! YES!!! What really gets me though is how would I be missing the file in the first place? A virus maybe? I do have an anti-virus program (NAV2003) and I do check for virii pretty often so I just don't know. Oh, well at least it works! This post may help someone in the future though so that's good. [color=orangered]«§§§:::NOTE TO ADMIN:::§§§»[/color] [color=red]Please close this thread now.[/color] __________________ [COLOR=red]My eBay Auctions[/COLOR]

Mar 27, 2003, 05:24 AM	#13
RACEOMATIC Pecan Grower Join Date: Jul 2002 Location: Cuchillo New Mexico U.S.A. Posts: 35 Rep Power: 0	That same thing happend to me, help was just gone I tryed the same stuff you did to no avale. I was going to clean up things anyway so I ended up formating and reinstalling. It would have been cool to haven seen this post a month ago.

Mar 27, 2003, 07:22 AM	#14
ToshiroOC Unbiased. Join Date: Jun 2002 Posts: 4,812 Rep Power: 0	With that pretty bright red request, who can resist? <closed> __________________ [img][/img] [color=White]Peace be with you, Joe.[/color] Driverheaven Staff Member (Supermoderator)