SATA trouble

The375Boy · Mar 11, 2007, 06:30 PM

ok so i went out and decided to get a new SATA 160 gig WD ... right out of the box windows doesnt see it... i cleaned the connections to the mobo since they have never been used... and still nothing i have the 4 prong power and the sata cable that comes with it both on and their secure... still nothing... am i missing something?

Sandok · Mar 11, 2007, 07:19 PM

I take it it's a second HD, not the main? Well, if it's detected in the bios (it should), you have to tell windows to add it.

Go in control panel and adminitrsative tools, computer management then disk management. Here, say add partition (you should see a blank partition anyways) and voilà!!!

The375Boy · Mar 11, 2007, 07:36 PM

No sir... i went into disk management and nothing it shows my primary. my secondary... and my 2 cdrom drives... nothing else... now the SATA harddrive is running... the drive warm

Sandok · Mar 11, 2007, 07:40 PM

Hmmm wierd... How about via the BIOS, does it detect it there? You might have to tell the system BIOS to reconfigure for SATA drives if ever, I know I had to.

The375Boy · Mar 11, 2007, 07:52 PM

Quote:

Originally Posted by Sandok

Hmmm wierd... How about via the BIOS, does it detect it there? You might have to tell the system BIOS to reconfigure for SATA drives if ever, I know I had to.

yeah... i went into my bios and to be honest i looked at all the settings and i dont know where to configure the SATA at... i have the ports i just cant seem to find it!

Majin GeoDooD · Mar 11, 2007, 07:58 PM

I've never had a problem like that with SATA drives on any mobo. I've never had to tell Windows to add them, they are automatically detected and added.

mike2h · Mar 11, 2007, 08:07 PM

if u havent already, use the installation disk that came with it. if oem, download from manafacturer. then run format/partition from prog & u should be fine. also try another sata port & make sure sata is enabled in bios. is the sata native to your chipset? if not u will need to load drivers for it.

The375Boy · Mar 11, 2007, 08:14 PM

i cant find anything that is disabled in my bios regaurding my SATA drives... however i cant find much at all for my sata drives... i dont know if their native to my chipset i dont know how to look into that... however the disk that came with the HDD doesnt even see the drive. it basicly says " the only drive visable is the one that already has windows installed onto it"

Just Learnin' · Mar 11, 2007, 08:28 PM

Not familiar with the board at all but is there an option to enable the Fasttrak controller in the BIOS..
Then you need to make sure that the drivers are actually installed for the controller. Otherwise, the drive won't exist to windows, because it has no way of talking to it.
Finally, you need to go into Control Panel-> Administative tools-> Computer management->Disk management
Partition and format the drive.
If this doesn't work, you may want to find the jumper to force it to SATA 150 mode... If your drive is SATA II, and does not correctly regulate the connection speed, it will essentially fail to communicate

Also an interesting read about BIOS issues here: http://forums.viaarena.com/messagevi...threadid=72482 fourth post down.

mike2h · Mar 11, 2007, 08:57 PM

if it is new wd drive chk this out - http://wdc.custhelp.com/cgi-bin/wdc....i=&p_topview=1

being as it is via chipset i cnat help u much, gave up on them years ago. usually the ata/sata settings r 1st page of bios & give you a choice of sata or pata or sata/pata- wich is what u want. hopefuly somebody will come along that has more knowledge of this particular mb.

OldBuzzard · Mar 12, 2007, 02:14 AM

I had the same problem with a MAXTOR 300G SATA II drive, and at first I thought it was DOA. I finally looked at the manuel a bit closer, and found the same info as mike2h.

Quite a few VIA chipsets will not recognise SATA II HDDs, and you have to jumper them to run at SATA I.

mike2h · Mar 12, 2007, 06:38 AM

there u have it. if that fix doesnt work pls let us know. &pls stay away from via chipsets in the future

The375Boy · Mar 12, 2007, 06:44 AM

the fasttrack controller sees it... my bios sees it... windows does not ... i made it so my sata drive booted... then the cd that came with it worked... i formated or partitioned it for NTFS... still windows does not see it um... yeah i'm now lost

mike2h · Mar 12, 2007, 06:51 AM

since you r using fastrqack did u install the drivers for it?

The375Boy · Mar 12, 2007, 06:54 AM

see "promise" ( the first part) doesnt seem to pick it up... but "fasttrack" ( second part raid i soppose) does... all it wants to do is setup an array bios sees it under. i'm guessing i have the fasttrack installed i mean its picking it up...

Just Learnin' · Mar 12, 2007, 07:24 AM

Is the controller showing up in device manager? You may have to install the drivers. Also look into getting a jumper installed for the 1.5 GBps on that drive if it is SATAII

The375Boy · Mar 14, 2007, 12:59 AM

i brought the drive down to SATA 150 ( jumper on pin 5 and 6 ), installed my FastTrak 376/378 Driver. Still windows does not see the drive does anyone have this Mobo? its really getting on my nerves

OldBuzzard · Mar 14, 2007, 05:02 AM

OK. as I understand it, your BIOS sees the drive but Widows doesn't, and it set to SATA I.

At this point you STILL need to run the software that you got with the drive. That drive isn't formatted yet, and Windows won't see it until it's partitioned and formatted.

Just Learnin' · Mar 14, 2007, 07:34 AM

Does it show up in (click) "Control Panel" then "Administrative Tools" then "Computer Management" then "Storage" then "Disk Management" ? If so then you can right click and format it there.

The375Boy · Mar 17, 2007, 03:15 PM

no disk management does not see it.

mike2h · Mar 17, 2007, 04:03 PM

have u called support for the hd? most of the big companies have slow, but good support.

The375Boy · Mar 24, 2007, 12:09 AM

no i havent heard good support... this is what pisses me off about computers... this is just my luck i still dont know wtf is wrong with this

>GSXR<mrbusa · Mar 24, 2007, 01:16 AM

Is the controller configured to treat SATA as IDE or RAID?
If it is being treated as raid and you only have one SATA drive installed on that controller then that might be the problem.

mike2h · Mar 24, 2007, 03:25 AM

HAVE U ACTUALLY CALLED SUPPORT FOR THE DRIVE MANAFACTURER?
& gsxr has a good point.

Dyre Straits · Mar 24, 2007, 10:07 AM

I just want to chime in to echo what mike2h has said about VIA. I will NOT even consider a motherboard with a VIA chipset anymore after just too many problems in the past. It's been about 3 years since I last tried one.

And, if you want to use a single SATA drive, like mrbusa said, you have to set it up in BIOS as Enhanced IDE or something similar as that.

Good luck!

Judas · Mar 24, 2007, 08:33 PM

within the bios,

Make sure the via Sata controller is enabled.

Make sure it's set to IDE or Enhanced IDE mode (this simulates a IDE interface and allows windows to auto detect it without any issues, HOWEVER, this also disables NCQ (if supported) and lowers/disables the DMA and transfer/burst and other specific SATA advantages emediately.

The board you have should have provided a Disk for VIA SATA.

Frankly your issues are identical to that of the Nforce series.

The375Boy · Mar 30, 2007, 08:12 PM

In my bios under advanced i have the options
Onboard SATA Controller: Enabled
-Operating Mode: IDE ( also has the RAID option)

Still not showing up in Disk Management

mike2h · Mar 30, 2007, 08:27 PM

have u called customer support for the drive yet? id say call support for mb but they r all notoriously hard to get hold of & to get any actual help.
depending on were u got it i would seriously consider exchanging it.

Tipstaff · Mar 30, 2007, 08:31 PM

BTW, just to clairify something up, you mentioned you are using the 4 prong power connector, but you aren't using SATA power one at the same time, right?

The reason I ask is that I've seen people mistakenly connect both power connectors up thinking they have to, and sure enough they fry the drive.Most WD drives come with both a 4 prong Molex power connector, and an SATA power connector. The idea is to chose one or the other, but never both. So, in your case you should have the SATA data cable (red one), and the 4 prong Molex power cable.. and that's it.

The375Boy · Mar 30, 2007, 08:52 PM

something i just checked on... i went into my device manager and i noticed the WinXP fasttrask controllet had an exclamation point on it and the details say "This device cannot start. (Code 10)"

Mar 11, 2007, 06:30 PM	#1
The375Boy LowRyder LifeStyle Join Date: Oct 2002 Location: Vineland NJ Posts: 710 Rep Power: 0	SATA trouble ok so i went out and decided to get a new SATA 160 gig WD ... right out of the box windows doesnt see it... i cleaned the connections to the mobo since they have never been used... and still nothing i have the 4 prong power and the sata cable that comes with it both on and their secure... still nothing... am i missing something? __________________ Antec SHOHO AMG plus view AMD64 3200+ FSB-133 asus K8v SE Deluxe PC2700 Maxtor 80gig ATA133 7200 RPM 8mb cache Maxtor 30 gig 5600RPM Creative 6.1 surround speakers ATI RADEON 9800 PRO + stage 1 OcSystems Microsoft Windows Xp Pro sp2 SB live 5.1 sound card Logitech cordless elite Duo 450 watt Psu

Mar 11, 2007, 07:36 PM	Thread Starter #3
The375Boy LowRyder LifeStyle Join Date: Oct 2002 Location: Vineland NJ Posts: 710 Rep Power: 0	No sir... i went into disk management and nothing it shows my primary. my secondary... and my 2 cdrom drives... nothing else... now the SATA harddrive is running... the drive warm __________________ Antec SHOHO AMG plus view AMD64 3200+ FSB-133 asus K8v SE Deluxe PC2700 Maxtor 80gig ATA133 7200 RPM 8mb cache Maxtor 30 gig 5600RPM Creative 6.1 surround speakers ATI RADEON 9800 PRO + stage 1 OcSystems Microsoft Windows Xp Pro sp2 SB live 5.1 sound card Logitech cordless elite Duo 450 watt Psu

Mar 11, 2007, 07:58 PM	#6
Majin GeoDooD HardwareHeaven Senior Member Join Date: Jul 2004 Location: Woodbridge, VA Posts: 1,117 Rep Power: 0 System Specs	I've never had a problem like that with SATA drives on any mobo. I've never had to tell Windows to add them, they are automatically detected and added. __________________ Windows 7 Ultimate (x64) ~Intel Core 2 Duo E8400 @ 3.55GHz~ Gigabyte P35-DS3L ~ eVGA GeForce 8800GT 512MB @ 690/1000 ~ OCZ Titanium 2x2GB ~ Seagate Barracuda 7200.11 750 GB ~ WD Caviar Black WD7501AALS 750GB ~ NEC ND-3540A DVD-RW ~ Rosewill RP600V2 600w PSU ~ Antec Nine Hundred Mid-Tower

Mar 11, 2007, 08:07 PM	#7
mike2h DriverHeaven Extreme Member Join Date: Nov 2002 Location: norcal Posts: 6,483 Rep Power: 91 System Specs	if u havent already, use the installation disk that came with it. if oem, download from manafacturer. then run format/partition from prog & u should be fine. also try another sata port & make sure sata is enabled in bios. is the sata native to your chipset? if not u will need to load drivers for it. __________________

Mar 11, 2007, 08:14 PM	Thread Starter #8
The375Boy LowRyder LifeStyle Join Date: Oct 2002 Location: Vineland NJ Posts: 710 Rep Power: 0	i cant find anything that is disabled in my bios regaurding my SATA drives... however i cant find much at all for my sata drives... i dont know if their native to my chipset i dont know how to look into that... however the disk that came with the HDD doesnt even see the drive. it basicly says " the only drive visable is the one that already has windows installed onto it" __________________ Antec SHOHO AMG plus view AMD64 3200+ FSB-133 asus K8v SE Deluxe PC2700 Maxtor 80gig ATA133 7200 RPM 8mb cache Maxtor 30 gig 5600RPM Creative 6.1 surround speakers ATI RADEON 9800 PRO + stage 1 OcSystems Microsoft Windows Xp Pro sp2 SB live 5.1 sound card Logitech cordless elite Duo 450 watt Psu

Mar 11, 2007, 07:19 PM	#2
Sandok DriverHeaven Extreme Member Join Date: Jul 2004 Posts: 9,472 Rep Power: 0	I take it it's a second HD, not the main? Well, if it's detected in the bios (it should), you have to tell windows to add it. Go in control panel and adminitrsative tools, computer management then disk management. Here, say add partition (you should see a blank partition anyways) and voilà!!!

Mar 11, 2007, 07:40 PM	#4
Sandok DriverHeaven Extreme Member Join Date: Jul 2004 Posts: 9,472 Rep Power: 0	Hmmm wierd... How about via the BIOS, does it detect it there? You might have to tell the system BIOS to reconfigure for SATA drives if ever, I know I had to.

Mar 11, 2007, 08:28 PM	#9
Just Learnin' HardwareHeaven Senior Member Join Date: Nov 2005 Location: Winnipeg, Manitoba, Canada Posts: 1,414 Rep Power: 56 System Specs	Not familiar with the board at all but is there an option to enable the Fasttrak controller in the BIOS.. Then you need to make sure that the drivers are actually installed for the controller. Otherwise, the drive won't exist to windows, because it has no way of talking to it. Finally, you need to go into Control Panel-> Administative tools-> Computer management->Disk management Partition and format the drive. If this doesn't work, you may want to find the jumper to force it to SATA 150 mode... If your drive is SATA II, and does not correctly regulate the connection speed, it will essentially fail to communicate Also an interesting read about BIOS issues here: http://forums.viaarena.com/messagevi...threadid=72482 fourth post down. Last edited by Just Learnin'; Mar 11, 2007 at 08:50 PM. Reason: more info

Mar 11, 2007, 08:57 PM	#10
mike2h DriverHeaven Extreme Member Join Date: Nov 2002 Location: norcal Posts: 6,483 Rep Power: 91 System Specs	if it is new wd drive chk this out - http://wdc.custhelp.com/cgi-bin/wdc....i=&p_topview=1 being as it is via chipset i cnat help u much, gave up on them years ago. usually the ata/sata settings r 1st page of bios & give you a choice of sata or pata or sata/pata- wich is what u want. hopefuly somebody will come along that has more knowledge of this particular mb. __________________

Mar 12, 2007, 02:14 AM	#11
OldBuzzard DH's oldest Geek Join Date: May 2003 Location: Oberlin, OH Posts: 2,783 Rep Power: 145 System Specs	I had the same problem with a MAXTOR 300G SATA II drive, and at first I thought it was DOA. I finally looked at the manuel a bit closer, and found the same info as mike2h. Quite a few VIA chipsets will not recognise SATA II HDDs, and you have to jumper them to run at SATA I. __________________ When looking for a reason as to why things go wrong, never rule out sheer STUPIDITY

Mar 12, 2007, 06:38 AM	#12
mike2h DriverHeaven Extreme Member Join Date: Nov 2002 Location: norcal Posts: 6,483 Rep Power: 91 System Specs	there u have it. if that fix doesnt work pls let us know. &pls stay away from via chipsets in the future __________________

Mar 12, 2007, 06:44 AM	Thread Starter #13
The375Boy LowRyder LifeStyle Join Date: Oct 2002 Location: Vineland NJ Posts: 710 Rep Power: 0	the fasttrack controller sees it... my bios sees it... windows does not ... i made it so my sata drive booted... then the cd that came with it worked... i formated or partitioned it for NTFS... still windows does not see it um... yeah i'm now lost __________________ Antec SHOHO AMG plus view AMD64 3200+ FSB-133 asus K8v SE Deluxe PC2700 Maxtor 80gig ATA133 7200 RPM 8mb cache Maxtor 30 gig 5600RPM Creative 6.1 surround speakers ATI RADEON 9800 PRO + stage 1 OcSystems Microsoft Windows Xp Pro sp2 SB live 5.1 sound card Logitech cordless elite Duo 450 watt Psu

Mar 12, 2007, 06:51 AM	#14
mike2h DriverHeaven Extreme Member Join Date: Nov 2002 Location: norcal Posts: 6,483 Rep Power: 91 System Specs	since you r using fastrqack did u install the drivers for it? __________________

Mar 12, 2007, 06:54 AM	Thread Starter #15
The375Boy LowRyder LifeStyle Join Date: Oct 2002 Location: Vineland NJ Posts: 710 Rep Power: 0	see "promise" ( the first part) doesnt seem to pick it up... but "fasttrack" ( second part raid i soppose) does... all it wants to do is setup an array bios sees it under. i'm guessing i have the fasttrack installed i mean its picking it up... __________________ Antec SHOHO AMG plus view AMD64 3200+ FSB-133 asus K8v SE Deluxe PC2700 Maxtor 80gig ATA133 7200 RPM 8mb cache Maxtor 30 gig 5600RPM Creative 6.1 surround speakers ATI RADEON 9800 PRO + stage 1 OcSystems Microsoft Windows Xp Pro sp2 SB live 5.1 sound card Logitech cordless elite Duo 450 watt Psu Last edited by The375Boy; Mar 12, 2007 at 07:01 AM.

Mar 12, 2007, 07:24 AM	#16
Just Learnin' HardwareHeaven Senior Member Join Date: Nov 2005 Location: Winnipeg, Manitoba, Canada Posts: 1,414 Rep Power: 56 System Specs	Is the controller showing up in device manager? You may have to install the drivers. Also look into getting a jumper installed for the 1.5 GBps on that drive if it is SATAII

Mar 14, 2007, 12:59 AM	Thread Starter #17
The375Boy LowRyder LifeStyle Join Date: Oct 2002 Location: Vineland NJ Posts: 710 Rep Power: 0	i brought the drive down to SATA 150 ( jumper on pin 5 and 6 ), installed my FastTrak 376/378 Driver. Still windows does not see the drive does anyone have this Mobo? its really getting on my nerves __________________ Antec SHOHO AMG plus view AMD64 3200+ FSB-133 asus K8v SE Deluxe PC2700 Maxtor 80gig ATA133 7200 RPM 8mb cache Maxtor 30 gig 5600RPM Creative 6.1 surround speakers ATI RADEON 9800 PRO + stage 1 OcSystems Microsoft Windows Xp Pro sp2 SB live 5.1 sound card Logitech cordless elite Duo 450 watt Psu

Mar 14, 2007, 05:02 AM	#18
OldBuzzard DH's oldest Geek Join Date: May 2003 Location: Oberlin, OH Posts: 2,783 Rep Power: 145 System Specs	OK. as I understand it, your BIOS sees the drive but Widows doesn't, and it set to SATA I. At this point you STILL need to run the software that you got with the drive. That drive isn't formatted yet, and Windows won't see it until it's partitioned and formatted. __________________ When looking for a reason as to why things go wrong, never rule out sheer STUPIDITY

Mar 14, 2007, 07:34 AM	#19
Just Learnin' HardwareHeaven Senior Member Join Date: Nov 2005 Location: Winnipeg, Manitoba, Canada Posts: 1,414 Rep Power: 56 System Specs	Does it show up in (click) "Control Panel" then "Administrative Tools" then "Computer Management" then "Storage" then "Disk Management" ? If so then you can right click and format it there.

Mar 17, 2007, 03:15 PM	Thread Starter #20
The375Boy LowRyder LifeStyle Join Date: Oct 2002 Location: Vineland NJ Posts: 710 Rep Power: 0	no disk management does not see it. __________________ Antec SHOHO AMG plus view AMD64 3200+ FSB-133 asus K8v SE Deluxe PC2700 Maxtor 80gig ATA133 7200 RPM 8mb cache Maxtor 30 gig 5600RPM Creative 6.1 surround speakers ATI RADEON 9800 PRO + stage 1 OcSystems Microsoft Windows Xp Pro sp2 SB live 5.1 sound card Logitech cordless elite Duo 450 watt Psu

Mar 17, 2007, 04:03 PM	#21
mike2h DriverHeaven Extreme Member Join Date: Nov 2002 Location: norcal Posts: 6,483 Rep Power: 91 System Specs	have u called support for the hd? most of the big companies have slow, but good support. __________________

Mar 24, 2007, 12:09 AM	Thread Starter #22
The375Boy LowRyder LifeStyle Join Date: Oct 2002 Location: Vineland NJ Posts: 710 Rep Power: 0	no i havent heard good support... this is what pisses me off about computers... this is just my luck i still dont know wtf is wrong with this __________________ Antec SHOHO AMG plus view AMD64 3200+ FSB-133 asus K8v SE Deluxe PC2700 Maxtor 80gig ATA133 7200 RPM 8mb cache Maxtor 30 gig 5600RPM Creative 6.1 surround speakers ATI RADEON 9800 PRO + stage 1 OcSystems Microsoft Windows Xp Pro sp2 SB live 5.1 sound card Logitech cordless elite Duo 450 watt Psu

Mar 24, 2007, 01:16 AM	#23
>GSXR<mrbusa im a FREAK Join Date: Feb 2004 Location: Portland, OR Posts: 2,107 Rep Power: 0 System Specs	Is the controller configured to treat SATA as IDE or RAID? If it is being treated as raid and you only have one SATA drive installed on that controller then that might be the problem.

Mar 24, 2007, 03:25 AM	#24
mike2h DriverHeaven Extreme Member Join Date: Nov 2002 Location: norcal Posts: 6,483 Rep Power: 91 System Specs	HAVE U ACTUALLY CALLED SUPPORT FOR THE DRIVE MANAFACTURER? & gsxr has a good point. __________________

Mar 30, 2007, 08:12 PM	Thread Starter #27
The375Boy LowRyder LifeStyle Join Date: Oct 2002 Location: Vineland NJ Posts: 710 Rep Power: 0	In my bios under advanced i have the options Onboard SATA Controller: Enabled -Operating Mode: IDE ( also has the RAID option) Still not showing up in Disk Management __________________ Antec SHOHO AMG plus view AMD64 3200+ FSB-133 asus K8v SE Deluxe PC2700 Maxtor 80gig ATA133 7200 RPM 8mb cache Maxtor 30 gig 5600RPM Creative 6.1 surround speakers ATI RADEON 9800 PRO + stage 1 OcSystems Microsoft Windows Xp Pro sp2 SB live 5.1 sound card Logitech cordless elite Duo 450 watt Psu

Mar 30, 2007, 08:27 PM	#28
mike2h DriverHeaven Extreme Member Join Date: Nov 2002 Location: norcal Posts: 6,483 Rep Power: 91 System Specs	have u called customer support for the drive yet? id say call support for mb but they r all notoriously hard to get hold of & to get any actual help. depending on were u got it i would seriously consider exchanging it. __________________

Mar 30, 2007, 08:31 PM	#29
Tipstaff HardwareHeaven Extreme Member Join Date: Jul 2002 Location: Real capital of Canada: Torauna Posts: 6,773 Rep Power: 190 System Specs	BTW, just to clairify something up, you mentioned you are using the 4 prong power connector, but you aren't using SATA power one at the same time, right? The reason I ask is that I've seen people mistakenly connect both power connectors up thinking they have to, and sure enough they fry the drive.Most WD drives come with both a 4 prong Molex power connector, and an SATA power connector. The idea is to chose one or the other, but never both. So, in your case you should have the SATA data cable (red one), and the 4 prong Molex power cable.. and that's it. __________________ Portal: The Flash Version _________________________________ Brain: So, you sacked the cocky khaki Kicky Sack sock plucker? Mr. Sackett: The second cocky khaki Kicky Sack sock plucker I've sacked since the sixth sitting sheet slitter got sick.

Mar 30, 2007, 08:52 PM	Thread Starter #30
The375Boy LowRyder LifeStyle Join Date: Oct 2002 Location: Vineland NJ Posts: 710 Rep Power: 0	something i just checked on... i went into my device manager and i noticed the WinXP fasttrask controllet had an exclamation point on it and the details say "This device cannot start. (Code 10)" __________________ Antec SHOHO AMG plus view AMD64 3200+ FSB-133 asus K8v SE Deluxe PC2700 Maxtor 80gig ATA133 7200 RPM 8mb cache Maxtor 30 gig 5600RPM Creative 6.1 surround speakers ATI RADEON 9800 PRO + stage 1 OcSystems Microsoft Windows Xp Pro sp2 SB live 5.1 sound card Logitech cordless elite Duo 450 watt Psu