Nero Help

NaumoJR · Apr 8, 2003, 11:00 PM

Alright, I'm having this problem with Nero.

I had an older version and for some reason I thought they blacklisted my cd-key (it's not a completly legal copy

) So I uninstalled it, and deleated the folder, and ran regcleaner to get rid of all the Ahead/Nero reg entries. Then I rebooted naturally.

So I went to www.ahead.de and got the latest version. When I try to install it, it gives me this error:

An error has occurred during the copy process (file name: MSVCRT.dll).
Error: 2
Please Reboot your computer and retry

Oh course rebooting does nothing.

So I ran a search and searched on my own and found the MSVCRT.dll file in my system and system32 folders. So I know it's there.

Another problem.

I went to install my old version and it gives me a similar error, but with a different file name.

Anyone have any ideas on what I can do to resolve this?

Dom · Apr 8, 2003, 11:16 PM

Boot into safe mode, back-up the MSVCRT.dll file to a known location. Delete the file from the dir where it is and restart normally, then try and install Nero

NaumoJR · Apr 8, 2003, 11:41 PM

I'm getting a FATAL SYSTEM ERROR NOW!

It won't let me boot! I can't even get into safemode, or into the bios! As soon as it starts I get a Blue screen that says FATAL SYSTEM ERROR!

You guys have to help me out! Please!

BTW - I'm on my parents PC writing this.

shuki · Apr 8, 2003, 11:44 PM

gonna have to get some DOS people in here that can tell you how to navigate to that file you moved and move it back to original location in DOS. Unfortunately, I have no clue how to do much of anyhting in DOS

NaumoJR · Apr 8, 2003, 11:49 PM

OMG!

I don't know what I did but I got into safe mode.

I just kept hitting the reset button on my case and the F8 key like a mother F**cker.

I'm going to replace the file and see if it helps.

I'll keep you guys updated.

NaumoJR · Apr 8, 2003, 11:55 PM

DAMNIT!

When I go into safe mode it gives me the same F**king error!

I did get my floppy set as teh first boot device, so I can reformat.

Does anyone know what I can do to get my system running so I can at least try and back up my files. If I have to reformat then I am going to loose SOOOO MUCH!

cmon guys help a brother out

shuki · Apr 9, 2003, 12:24 AM

to backup your files is pretty easy. Just pull out the hard drive and set it to slave (via jumpers) and hook it up to running pc as slave. Then pull what you want off it. Though you might could replace that file you moved from earlier and get back to a working albeit non Nero having PC...

~~Asuka~~ · Apr 9, 2003, 12:57 AM

No need to format. All you need to do is to restore that 'msvcrt.dll' file ("MS Visual C Run Time" - lots of stuff is dependant from that file, and without it, it won't even boot properly in safe mode - but you know that now

)
First, you'll need a boot disk to boot into DOS. If you don't have one, mail me (you can use the form mail option in my profile info). Then I can tell you what you need to do to restore that file.

NaumoJR · Apr 9, 2003, 01:49 AM

Thanks for the feedback guys. I'm going to pull out my old 20gb hd from my closset and thorw it in there. Then I'll replce that file and hopefully it'll be all good.

I might re-format this weekend anyway. It's about time that I do one. It's been about 7-8 months since my last setup.

Thanks, I'll keep you guys updated.

BWX · Apr 9, 2003, 02:05 AM

Quote:

Originally posted by Dom
Boot into safe mode, back-up the MSVCRT.dll file to a known location. Delete the file from the dir where it is and restart normally, then try and install Nero

Uhhhhhh, no, that wouldn't be a good idea.

NaumoJR · Apr 9, 2003, 02:19 AM

Quote:

Originally posted by BWX232
Uhhhhhh, no, that wouldn't be a good idea.

Yeah, I already figured that out.

Ok, I have both HD's in my rig, but only the 20gb is showing up in My Computer. Yet both drives appear in device manager. How can I access my 80gb HD (the one that's messed up)?

BTW - The 20gb is running WinME, and the 80 is running WinXP. If that makes a difference.

Dom · Apr 9, 2003, 02:28 AM

Did you try restoring your most recent settings?

NaumoJR · Apr 9, 2003, 02:30 AM

Quote:

Originally posted by Dom
Did you try restoring your most recent settings?

What are you talking about?

I can't even boot up my WinXP drive. It's jacked up because I moved that file.

Anyone know how I can get my 80gb to appear in my computer so I can access it and fix this damn thing?

Dom · Apr 9, 2003, 02:32 AM

Quote:

Originally posted by Naumo_JR
What are you talking about?

I can't even boot up my WinXP drive. It's jacked up because I moved that file.

Anyone know how I can get my 80gb to appear in my computer so I can access it and fix this damn thing?

You don't have to boot into Windows. If you are using XP - start your PC, tap F8 until you see a screen with options, then select restore most recent settings that worked.

Dom · Apr 9, 2003, 02:36 AM

You could also try a repair of WinXP, so that you can atleast back-up your stuff,

NaumoJR · Apr 9, 2003, 02:45 AM

It doesn't work. I always get a fatal error screen whenever I try to boot from the WinXP Drive. I can't get to any menu's. I have WinXP's System restore disabled anyway. I have to replace that file. I've hooked up my other drive, and I am booted up on it now. I have to access my other drive to fix it. It isn't showing up in My Computer, but it is detected in device manager.

Now does anyone know how I can get my WinXP drive to appear in My Computer???

Chaos · Apr 9, 2003, 02:57 AM

Am I correct in assuming the WinXP drive is formatted in NTFS file system.....

If so you will need a tool to allow you to read NTFS from a dos prompt....

Then you will have to navigate to the directories that have the file in question and rename the files from dos.

NaumoJR · Apr 9, 2003, 03:01 AM

I didn't rename the file, I cut it and pasted it into My Documents.

Would installing XP on the 20gb drive work?

~~Sourcer_2002~~ · Apr 9, 2003, 05:36 AM

wow you guys are making this too hard. First get a boot disk that with the proper files to view and access NTFS. Then naviagte to the location you saved it ( assmuming windows is C:\ ......cd C:\documents and settings\username\my doucuments\then where ever the files is....once you know where the file is just type copy C:\my doucments....the file location\msvcrt.dll C:\windows\system32.....where ever you cut the file from) if you need more help with DOS hit me up on aim sourcer2003

PangingJr · Apr 9, 2003, 07:40 AM

Extracting Files from the Operating System CD
http://www.microsoft.com/technet/tre...g_det_pvfh.asp
Windows 2000 / XP Recovery Console
http://www.lpt.com/windowsnetworking...s/wxprcons.htm

shuki · Apr 9, 2003, 08:44 AM

Quote:

Originally posted by Sourcer_2002
wow you guys are making this too hard. First get a boot disk that with the proper files to view and access NTFS. Then naviagte to the location you saved it ( assmuming windows is C:\ ......cd C:\documents and settings\username\my doucuments\then where ever the files is....once you know where the file is just type copy C:\my doucments....the file location\msvcrt.dll C:\windows\system32.....where ever you cut the file from) if you need more help with DOS hit me up on aim sourcer2003

yep! those are those DOS commands I mentioned several hours and posts ago. Naumo that is exactly what you should do!!! do it all from DOS and restore that file.

BWX · Apr 9, 2003, 09:12 AM

Bet 50 he just reinstalls windows.

shuki · Apr 9, 2003, 09:17 AM

he may need to anyway as it sounds like windows was on the blink before any of this started.... note botched NERO install. Usually things just get worse from there anyhow and a nice clean format is in order. Though it'd sure be nice if he could back up that data he wanted to first...

-={420}=- · Apr 9, 2003, 09:59 AM

No offense or anything guys but I'm just sitting here reading this and quite frankly, laughing my a§§ off! I mean come on! The guy had a problem with one program and one file but now his computer is more messed up then it was to begin with. Nice advice

Anyways, Naumo_JR, if you need NTFSDOS Pro, *ahem*well u know

->

BWX · Apr 9, 2003, 11:00 AM

Quote:

Originally posted by shuki
he may need to anyway as it sounds like windows was on the blink before any of this started.... note botched NERO install. Usually things just get worse from there anyhow and a nice clean format is in order. Though it'd sure be nice if he could back up that data he wanted to first...

Definately, I know he could do it. I seem to think he'll just lose it all and reinstall.

~~Asuka~~ · Apr 9, 2003, 01:46 PM

Originally posted by Naumo_JR
I didn't rename the file, I cut it and pasted it into My Documents. Would installing XP on the 20gb drive work?

Yes, of course. You just need 1.2 GB of free space, at the very least (better 2GB, cause you still need ample space for the swap file).
Using that, you should be easily able to restore the file, just move it back from C:\Documents and Settings\YourUserName\My Documents to its original location using Explorer.
Perhaps this would also be a good moment for a slipstream install of XP w/ SP1 in it and then transfer your stuff to the newly installed XP. Once you got your original XP fixed, you could use the Transfer Wizard located under Programs->Accessoires->System programs->Transfer files and settings. Just run it once on the original install, and it will create one big file with all the settings 'n' stuff. Then run it on the new install and point it to that file just created, and it will import the stuff.

NaumoJR · Apr 9, 2003, 03:56 PM

Alright guys thanks for all the advice.

I'm at school right now

so I can't do much of anything.

When I get home I will try the dos route.

As of now I just want to back up some data that I have to have on my XP drive. Then I re-format this weekend. I haven't done an overhall for about 8 months, it's about time I do one.

I'll still keep you guys updated, thanks again, naumo

BWX · Apr 9, 2003, 05:41 PM

Cool, I am sure you will be able to get that data.

~~Sourcer_2002~~ · Apr 9, 2003, 09:52 PM

Hope ya get it to work shouldnt be hard to replace that file in dos

NaumoJR · Apr 10, 2003, 12:40 AM

I'm back baby!

Thanks too a lot of help from all you guys and especially Soucer_2002.

Going to start backing up data, to ready myself for a weekend of reformating.

Apr 8, 2003, 11:00 PM	#1
NaumoJR Paranoid Android Join Date: Jun 2002 Location: Planet Telex Posts: 1,029 Rep Power: 0	Nero Help Alright, I'm having this problem with Nero. I had an older version and for some reason I thought they blacklisted my cd-key (it's not a completly legal copy ) So I uninstalled it, and deleated the folder, and ran regcleaner to get rid of all the Ahead/Nero reg entries. Then I rebooted naturally. So I went to www.ahead.de and got the latest version. When I try to install it, it gives me this error: An error has occurred during the copy process (file name: MSVCRT.dll). Error: 2 Please Reboot your computer and retry Oh course rebooting does nothing. So I ran a search and searched on my own and found the MSVCRT.dll file in my system and system32 folders. So I know it's there. Another problem. I went to install my old version and it gives me a similar error, but with a different file name. Anyone have any ideas on what I can do to resolve this? Last edited by NaumoJR; Apr 8, 2003 at 11:11 PM.

Apr 8, 2003, 11:41 PM	Thread Starter #3
NaumoJR Paranoid Android Join Date: Jun 2002 Location: Planet Telex Posts: 1,029 Rep Power: 0	FATAL SYSTEM ERROR! I'm getting a FATAL SYSTEM ERROR NOW! It won't let me boot! I can't even get into safemode, or into the bios! As soon as it starts I get a Blue screen that says FATAL SYSTEM ERROR! You guys have to help me out! Please! BTW - I'm on my parents PC writing this.

Apr 8, 2003, 11:55 PM	Thread Starter #6
NaumoJR Paranoid Android Join Date: Jun 2002 Location: Planet Telex Posts: 1,029 Rep Power: 0	MOTHER FKER DAMNIT! When I go into safe mode it gives me the same Fking error! I did get my floppy set as teh first boot device, so I can reformat. Does anyone know what I can do to get my system running so I can at least try and back up my files. If I have to reformat then I am going to loose SOOOO MUCH! cmon guys help a brother out

Apr 9, 2003, 02:57 AM	#17
Chaos Number Nine Join Date: May 2002 Location: Nova Scotia Posts: 5,268 Rep Power: 167 System Specs	Am I correct in assuming the WinXP drive is formatted in NTFS file system..... If so you will need a tool to allow you to read NTFS from a dos prompt.... Then you will have to navigate to the directories that have the file in question and rename the files from dos. __________________

Apr 9, 2003, 09:59 AM	#24
-={420}=- DriverHeaven Senior Member Join Date: Sep 2002 Posts: 1,095 Rep Power: 0	No offense or anything guys but I'm just sitting here reading this and quite frankly, laughing my a§§ off! I mean come on! The guy had a problem with one program and one file but now his computer is more messed up then it was to begin with. Nice advice Anyways, Naumo_JR, if you need NTFSDOS Pro, ahemwell u know -> __________________ [COLOR=red]My eBay Auctions[/COLOR]

Apr 8, 2003, 11:16 PM	#2
Dom DriverHeaven Extreme Member Join Date: Jun 2002 Posts: 12,940 Rep Power: 0	Boot into safe mode, back-up the MSVCRT.dll file to a known location. Delete the file from the dir where it is and restart normally, then try and install Nero

Apr 8, 2003, 11:44 PM	#4
shuki DriverHeaven Senior Member Join Date: May 2002 Location: in the hidden place Posts: 1,975 Rep Power: 0	gonna have to get some DOS people in here that can tell you how to navigate to that file you moved and move it back to original location in DOS. Unfortunately, I have no clue how to do much of anyhting in DOS

Apr 8, 2003, 11:49 PM	Thread Starter #5
NaumoJR Paranoid Android Join Date: Jun 2002 Location: Planet Telex Posts: 1,029 Rep Power: 0	OMG! I don't know what I did but I got into safe mode. I just kept hitting the reset button on my case and the F8 key like a mother F**cker. I'm going to replace the file and see if it helps. I'll keep you guys updated.

Apr 9, 2003, 12:24 AM	#7
shuki DriverHeaven Senior Member Join Date: May 2002 Location: in the hidden place Posts: 1,975 Rep Power: 0	to backup your files is pretty easy. Just pull out the hard drive and set it to slave (via jumpers) and hook it up to running pc as slave. Then pull what you want off it. Though you might could replace that file you moved from earlier and get back to a working albeit non Nero having PC...

Apr 9, 2003, 12:57 AM	#8
~~Asuka~~ BANNED Join Date: Sep 2002 Location: Germany Posts: 579 Rep Power: 0	No need to format. All you need to do is to restore that 'msvcrt.dll' file ("MS Visual C Run Time" - lots of stuff is dependant from that file, and without it, it won't even boot properly in safe mode - but you know that now ) First, you'll need a boot disk to boot into DOS. If you don't have one, mail me (you can use the form mail option in my profile info). Then I can tell you what you need to do to restore that file.

Apr 9, 2003, 01:49 AM	Thread Starter #9
NaumoJR Paranoid Android Join Date: Jun 2002 Location: Planet Telex Posts: 1,029 Rep Power: 0	Thanks for the feedback guys. I'm going to pull out my old 20gb hd from my closset and thorw it in there. Then I'll replce that file and hopefully it'll be all good. I might re-format this weekend anyway. It's about time that I do one. It's been about 7-8 months since my last setup. Thanks, I'll keep you guys updated.

Apr 9, 2003, 02:28 AM	#12
Dom DriverHeaven Extreme Member Join Date: Jun 2002 Posts: 12,940 Rep Power: 0	Did you try restoring your most recent settings?

Apr 9, 2003, 02:36 AM	#15
Dom DriverHeaven Extreme Member Join Date: Jun 2002 Posts: 12,940 Rep Power: 0	You could also try a repair of WinXP, so that you can atleast back-up your stuff,

Apr 9, 2003, 02:45 AM	Thread Starter #16
NaumoJR Paranoid Android Join Date: Jun 2002 Location: Planet Telex Posts: 1,029 Rep Power: 0	It doesn't work. I always get a fatal error screen whenever I try to boot from the WinXP Drive. I can't get to any menu's. I have WinXP's System restore disabled anyway. I have to replace that file. I've hooked up my other drive, and I am booted up on it now. I have to access my other drive to fix it. It isn't showing up in My Computer, but it is detected in device manager. Now does anyone know how I can get my WinXP drive to appear in My Computer???

Apr 9, 2003, 03:01 AM	Thread Starter #18
NaumoJR Paranoid Android Join Date: Jun 2002 Location: Planet Telex Posts: 1,029 Rep Power: 0	I didn't rename the file, I cut it and pasted it into My Documents. Would installing XP on the 20gb drive work?

Apr 9, 2003, 05:36 AM	#19
~~Sourcer_2002~~ BANNED Join Date: Jul 2002 Location: Indiana , USA Posts: 2,677 Rep Power: 0	wow you guys are making this too hard. First get a boot disk that with the proper files to view and access NTFS. Then naviagte to the location you saved it ( assmuming windows is C:\ ......cd C:\documents and settings\username\my doucuments\then where ever the files is....once you know where the file is just type copy C:\my doucments....the file location\msvcrt.dll C:\windows\system32.....where ever you cut the file from) if you need more help with DOS hit me up on aim sourcer2003

Apr 9, 2003, 07:40 AM	#20
PangingJr Member Join Date: Mar 2003 Posts: 5,989 Rep Power: 71	Extracting Files from the Operating System CD http://www.microsoft.com/technet/tre...g_det_pvfh.asp Windows 2000 / XP Recovery Console http://www.lpt.com/windowsnetworking...s/wxprcons.htm

Apr 9, 2003, 09:12 AM	#22
BWX unplugged Join Date: Nov 2002 Location: USNY Posts: 19,669 Rep Power: 110 System Specs	Bet 50 he just reinstalls windows.

Apr 9, 2003, 09:17 AM	#23
shuki DriverHeaven Senior Member Join Date: May 2002 Location: in the hidden place Posts: 1,975 Rep Power: 0	he may need to anyway as it sounds like windows was on the blink before any of this started.... note botched NERO install. Usually things just get worse from there anyhow and a nice clean format is in order. Though it'd sure be nice if he could back up that data he wanted to first...

Apr 9, 2003, 01:46 PM	#26
~~Asuka~~ BANNED Join Date: Sep 2002 Location: Germany Posts: 579 Rep Power: 0	Originally posted by Naumo_JR I didn't rename the file, I cut it and pasted it into My Documents. Would installing XP on the 20gb drive work? Yes, of course. You just need 1.2 GB of free space, at the very least (better 2GB, cause you still need ample space for the swap file). Using that, you should be easily able to restore the file, just move it back from C:\Documents and Settings\YourUserName\My Documents to its original location using Explorer. Perhaps this would also be a good moment for a slipstream install of XP w/ SP1 in it and then transfer your stuff to the newly installed XP. Once you got your original XP fixed, you could use the Transfer Wizard located under Programs->Accessoires->System programs->Transfer files and settings. Just run it once on the original install, and it will create one big file with all the settings 'n' stuff. Then run it on the new install and point it to that file just created, and it will import the stuff.

Apr 9, 2003, 03:56 PM	Thread Starter #27
NaumoJR Paranoid Android Join Date: Jun 2002 Location: Planet Telex Posts: 1,029 Rep Power: 0	Alright guys thanks for all the advice. I'm at school right now so I can't do much of anything. When I get home I will try the dos route. As of now I just want to back up some data that I have to have on my XP drive. Then I re-format this weekend. I haven't done an overhall for about 8 months, it's about time I do one. I'll still keep you guys updated, thanks again, naumo

Apr 9, 2003, 05:41 PM	#28
BWX unplugged Join Date: Nov 2002 Location: USNY Posts: 19,669 Rep Power: 110 System Specs	Cool, I am sure you will be able to get that data. __________________

Apr 9, 2003, 09:52 PM	#29
~~Sourcer_2002~~ BANNED Join Date: Jul 2002 Location: Indiana , USA Posts: 2,677 Rep Power: 0	Hope ya get it to work shouldnt be hard to replace that file in dos

Apr 10, 2003, 12:40 AM	Thread Starter #30
NaumoJR Paranoid Android Join Date: Jun 2002 Location: Planet Telex Posts: 1,029 Rep Power: 0	I'm in BUSINESS! I'm back baby! Thanks too a lot of help from all you guys and especially Soucer_2002. Going to start backing up data, to ready myself for a weekend of reformating.