Help :(

aNy_oNE · Sep 26, 2007, 09:14 AM

Hey guys, I recently built a new computer, upgrading from this one. Unfortunately, it doesn't work

I followed all the instructions in all the manuals, and everything is installed correctly. However the first time I tried to turn on the computer nothing happened (not even power LED's turning on) and after a few seconds I started to smell burning ! Not surprisingly, I immediately turned it off and unplugged the power. I looked around inside the case again and nothing was visibly damaged, so I waited a while, re-checked every connection etc. and tried again a bit later. Now, what happens when I turn it on is:
- power/hdd light turns on (I'm not sure which is which since I haven't used this case before)
- fans start (checked with open case to make sure they were all working)
- my screen LED indicator thing goes green for 1-2 seconds (indicating that something is happening), then goes orange again (which is what it is when the computer is off) and the screen stays blank.
- the computer doesn't beep or make any noise other than fans
- to turn it off I have to hold the power button for 4 seconds rather than pressing once.

From this it seems to me that the CPU is not working. The problem is, I have no way to test any of these components; this computer that I am using is far too old for any to work, and I don't know anybody that has a working computer that I could use.

What do you recommend I should do?

System:
Motherboard: Asus M2N-MX
CPU: AMD Athlon x2 BE-2350
RAM: 1gb (2x512mb transcend DDR2 800 in dual channel)
HDD: Western Digital 7200rpm 8mb cache 250gb
DVD: Liteon 20x DVD/CD R/RW
PSU: Raidmax 500W (with 28a on the 12v rail). Annoyingly, I can't find Raidmax's website, if they have one.
GFX: integrated, for now anyway.

Dyre Straits · Sep 26, 2007, 09:59 AM

Is there anyway to determine exactly where the 'burning' smell came from? If you can't readily detect any particular area, try this:

Get a long straw and fix it with something like a small funnel at one end. Place the small end at various locations around the motherboard....unplugged, of course....and take a whiff through the 'funnel'. If you can pinpoint where the burning happened, it'll help narrow down your options.

If this isn't feasible, I'd recommend removing the motherboard from the case, and doing the smell test up close on both top and bottom.

Did you use the proper thermal compound/paste for the CPU? Is the CPU actually securely fastened in place?

Do you see any capacitors that look unusual?

Right now, I can only wish you good luck!

aNy_oNE · Sep 26, 2007, 11:13 AM

Nothing looks unusual, I used the thermal compound that came with the CPU as it was already applied to the heatsink. It is securely fastened; I could pick up the motherboard with it, lol.
I'll have to try the smell test thing, and I guess I can't see the back of the motherboard so there might be something burned there.

By the way, the PSU has a connector on it that doesn't go with any of the devices or the motherboard. It is smaller than an ATX plug and has 4 square holes. Can you tell me what this is for ?
Also, do the power cables from the PSU have to be plugged in in any particular order? (like, there are 3 connectors or so on each cable from the PSU; does one particular one of these have to be plugged in or can you just plug things in wherever?) The PSU didn't come with a manual and none of the other manuals mentions it.

Thanks for all your help

EDIT: Okay, I found the source of the burning; some of the circuitry on the motherboard was burnt and twisted. Looks like I'll have to return it.. >_<
Luckily, the CPU and everything else looks fine though. Also, I had to remove the heat sink from the CPU in order to take the CPU off the motherboard. Should I get more thermal compund when I install it in a new motherboard?

Once again, thanks

jp306 · Sep 26, 2007, 12:40 PM

Quote:

Originally Posted by aNy_oNE

Should I get more thermal compund when I install it in a new motherboard?

Yes you should and get some AS5 or the Arctic Cooling MX thermal paste. Make sure you follow the directions provided for best results.

procupine14 · Sep 26, 2007, 03:31 PM

Quote:

Originally Posted by aNy_oNE

PSU has a connector on it that doesn't go with any of the devices or the motherboard. It is smaller than an ATX plug and has 4 square holes. Can you tell me what this is for ?
Also, do the power cables from the PSU have to be plugged in in any particular order? (like, there are 3 connectors or so on each cable from the PSU; does one particular one of these have to be plugged in or can you just plug things in wherever?) The PSU didn't come with a manual and none of the other manuals mentions it.

i think what you are trying to say about the plug may be either a floppy drive power connector or another connector that fits on certain mobos

as for the order in which you plug things in there isn't one....just find the cable that is the easiest reach and voila. however, NEVER plug anything in while the PSU is plugged in....at least that is what i always live by

good luck sir

does it look like this?

aNy_oNE · Sep 26, 2007, 10:12 PM

Yeah the PSU was turned off and power disconnected while I did everything. and yes, that is the cable I was talking about. Thanks for clearing that up

procupine14 · Sep 26, 2007, 10:21 PM

no problem

aNy_oNE · Sep 26, 2007, 10:33 PM

Quote:

Originally Posted by jp306

Yes you should and get some AS5 or the Arctic Cooling MX thermal paste.

AS5 = Arctic Silver 5? If so I can buy this locally, yay.

jp306 · Sep 28, 2007, 02:50 AM

Quote:

Originally Posted by aNy_oNE

AS5 = Arctic Silver 5? If so I can buy this locally, yay.

Yes, just be careful with it, because it's conductive. If you get sloppy with it, it could do more harm than good.

aNy_oNE · Oct 17, 2007, 05:16 AM

Update: Computer is fully built and working

Only one thing - unidentified device after installing all drivers and such, "instance ID" is "ACPI\ATK0110\1010110". Anyone know what this is?

ChaosMinionX · Oct 17, 2007, 05:47 AM

Quote:

Originally Posted by jp306

Yes, just be careful with it, because it's conductive. If you get sloppy with it, it could do more harm than good.

Its capacitive, not exactly the same as conductive

But be careful all the same.

jp306 · Oct 17, 2007, 05:47 AM

This might help you...

Asus Motherboards - Unknown Device in A8N SLI deluxe

jp306 · Oct 17, 2007, 05:50 AM

Quote:

Originally Posted by ChaosMinionX

Its capacitive, not exactly the same as conductive

But be careful all the same.

How is it capacitive?...Does it store a charge? but it is conductive...

Merriam-Webster's Medical Dictionary - Cite This Source - Share This Main Entry: con·duc·tive
Pronunciation: -'d&k-tiv
Function: adjective
1 : having conductivity : relating to conduction (as of electricity)

The American Heritage Science Dictionary - Cite This Source - Share This conduction

(kən-dŭk'shən) Pronunciation Key
The transfer of energy, such as heat or an electric charge, through a substance. In heat conduction, energy is transferred from molecule to molecule by direct contact; the molecules themselves do not necessarily change position, but simply vibrate more or less quickly against each other. In electrical conduction, energy is transferred by the movement of electrons or ions.

aNy_oNE · Oct 17, 2007, 09:13 AM

It states on the Arctic Silver website that it is "slightly capacative". And anyway it all works fine now lol

Oh and thanks jp306, forgot to use Google lol that site helped me get rid of it.

Sep 26, 2007, 09:14 AM	#1
aNy_oNE DriverHeaven Lover Join Date: Nov 2006 Posts: 162 Rep Power: 0 System Specs	Help :( Hey guys, I recently built a new computer, upgrading from this one. Unfortunately, it doesn't work I followed all the instructions in all the manuals, and everything is installed correctly. However the first time I tried to turn on the computer nothing happened (not even power LED's turning on) and after a few seconds I started to smell burning ! Not surprisingly, I immediately turned it off and unplugged the power. I looked around inside the case again and nothing was visibly damaged, so I waited a while, re-checked every connection etc. and tried again a bit later. Now, what happens when I turn it on is: - power/hdd light turns on (I'm not sure which is which since I haven't used this case before) - fans start (checked with open case to make sure they were all working) - my screen LED indicator thing goes green for 1-2 seconds (indicating that something is happening), then goes orange again (which is what it is when the computer is off) and the screen stays blank. - the computer doesn't beep or make any noise other than fans - to turn it off I have to hold the power button for 4 seconds rather than pressing once. From this it seems to me that the CPU is not working. The problem is, I have no way to test any of these components; this computer that I am using is far too old for any to work, and I don't know anybody that has a working computer that I could use. What do you recommend I should do? System: Motherboard: Asus M2N-MX CPU: AMD Athlon x2 BE-2350 RAM: 1gb (2x512mb transcend DDR2 800 in dual channel) HDD: Western Digital 7200rpm 8mb cache 250gb DVD: Liteon 20x DVD/CD R/RW PSU: Raidmax 500W (with 28a on the 12v rail). Annoyingly, I can't find Raidmax's website, if they have one. GFX: integrated, for now anyway. Last edited by aNy_oNE; Sep 26, 2007 at 09:31 AM.

Sep 26, 2007, 11:13 AM	Thread Starter #3
aNy_oNE DriverHeaven Lover Join Date: Nov 2006 Posts: 162 Rep Power: 0 System Specs	Nothing looks unusual, I used the thermal compound that came with the CPU as it was already applied to the heatsink. It is securely fastened; I could pick up the motherboard with it, lol. I'll have to try the smell test thing, and I guess I can't see the back of the motherboard so there might be something burned there. By the way, the PSU has a connector on it that doesn't go with any of the devices or the motherboard. It is smaller than an ATX plug and has 4 square holes. Can you tell me what this is for ? Also, do the power cables from the PSU have to be plugged in in any particular order? (like, there are 3 connectors or so on each cable from the PSU; does one particular one of these have to be plugged in or can you just plug things in wherever?) The PSU didn't come with a manual and none of the other manuals mentions it. Thanks for all your help EDIT: Okay, I found the source of the burning; some of the circuitry on the motherboard was burnt and twisted. Looks like I'll have to return it.. >_< Luckily, the CPU and everything else looks fine though. Also, I had to remove the heat sink from the CPU in order to take the CPU off the motherboard. Should I get more thermal compund when I install it in a new motherboard? Once again, thanks Last edited by aNy_oNE; Sep 26, 2007 at 11:58 AM.

Sep 26, 2007, 10:21 PM	#7
procupine14 Why is it Beeping!?!?! Join Date: Apr 2007 Location: USA, Missouri Posts: 1,400 Rep Power: 58 System Specs	no problem __________________ HTPC/file server: Windows 7 Ultimate 64-bit - AMD Phenom x4 9850 - 4GB OCZ DDR2 800 (2x2GB) - 1TB WD Black - 4 x 1TB Hitachi DeskStar in RAID 5 - ATi TV Wonder Digital Cable Tuner - HIS Raedon 4850 512MB - ASRock N68C-S UCC mobo - OCZ ModExtreme Pro 500W PSU GF's Gaming PC: Windows 7 Ultimate 64-bit - AMD Phenom 9850 - 4GB OCZ DDR2 1066 - 500GB Western Digital GP - HIS Raedon 5770 1GB - ASUS M3A78-EM - Zalman 650W PSU Media Streamer: Win 7 Pro 64-bit - AMD Athlon x2 3200+ - 4GB SuperTalent DDR2 800 - 250GB SeaGate Barracuda - MSI K9N6PGM2-V2 - ASUS Raedon 5450 SILENT - FSP group 250W PSU

Oct 17, 2007, 05:47 AM	#12
jp306 DriverHeaven Addict Join Date: Dec 2002 Location: U.S.A. Posts: 309 Rep Power: 0 System Specs	This might help you... Asus Motherboards - Unknown Device in A8N SLI deluxe __________________ "I told my psychiatrist that everyone hates me. He said I was being ridiculous - everyone hasn't met me yet." Rodney Dangerfield.

Oct 17, 2007, 09:13 AM	Thread Starter #14
aNy_oNE DriverHeaven Lover Join Date: Nov 2006 Posts: 162 Rep Power: 0 System Specs	It states on the Arctic Silver website that it is "slightly capacative". And anyway it all works fine now lol Oh and thanks jp306, forgot to use Google lol that site helped me get rid of it. Last edited by aNy_oNE; Oct 17, 2007 at 09:19 AM.

Sep 26, 2007, 10:12 PM	Thread Starter #6
aNy_oNE DriverHeaven Lover Join Date: Nov 2006 Posts: 162 Rep Power: 0 System Specs	Yeah the PSU was turned off and power disconnected while I did everything. and yes, that is the cable I was talking about. Thanks for clearing that up

Oct 17, 2007, 05:16 AM	Thread Starter #10
aNy_oNE DriverHeaven Lover Join Date: Nov 2006 Posts: 162 Rep Power: 0 System Specs	Update: Computer is fully built and working Only one thing - unidentified device after installing all drivers and such, "instance ID" is "ACPI\ATK0110\1010110". Anyone know what this is?