kelston

One of my friends in my WoW guild recently built a new computer.

Summary of problem: Vista takes ~10 minutes to load, chain crashing

Says the computer ran without issues for 2 days.

To quote him on the general problem:

"Booting into Vista took ~10 minutes. Once in Vista, certain programs cause computer to intermittently freeze 2-10 times per hour for 10-60 seconds at a time. Noticed most prominently with Steam, Team Fortress 2, Portal, and World of Warcraft. Note that such lockups occurred while simply starting Steam's chat functions--but not always--and also while gaming in windowed mode. Watching the CPU and RAM utilization meter on the Logitech G15 keyboard's LCD indicated CPU/RAM usage of less than 50% during most of these lockups."

The crashing also is occurring in Safe Mode.

He provided some pictures:

Screen after POST (IRQ device listing): http://www.ocf.berkeley.edu/~ralph/misc/compqq_bios.jpg
Crash error message: http://www.ocf.berkeley.edu/~ralph/misc/compqq_explorercrash1.jpg
Inside the computer: http://www.ocf.berkeley.edu/~ralph/misc/compqq_guts.jpg

On my own and another guy's recommendations he's done the following:

- Ran chkdsk both /f and /r
- Has 2 sticks of RAM, tried running with just 1 of the sticks
- Disconnected optical drive
- Updated drivers and Vista

I've done some Googling as he has. The InPageCoFire error message doesn't come up with very many hits (5? and one's French just pointing to another one of the sites google pops up and another is Chinese). None of them have any meaningful replies. I went with general inpage errors which frequently listed a drive failure as an issue which was what prompted the multiple chkdsks but they came up clean.

Operating system: Windows Vista Home Premium

System specs:
CPU: Intel Core 2 Duo E6750
Motherboard: Gigabyte GA-P35-DS3L LGA 775 Intel P35 ATX
RAM: Corsair XMS2 2GB (2 x 1GB) 240-Pin DDR2 800 (PC2 6400)
Graphics: eVGA GeForce 8800GTS 640MB 320-bit GDDR3 PCIEx16
Power: OCZ GameXStream 700W - +12V Rails: 4
Case: Cooler Master Centurion 5 ATX Mid Tower
Storage: Western Digital Raptor WD1500ADFD 150GB 10k rpm SATA150 HD
Optical Drive: Samsung SH-203B SATA
Network: US Robotics USR5417 802.11b/g PCI Wireless MAXg Adapter
Keyboard: Logitech G15

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PangingJr

since at the moment you can't find any useful info about the error, you may also want to advise him to test the computer memory subsystem and the memory modules with memtest86+ (or memtest86) programs, for just a brief test run, he can try running the Test #8 for 5 passes and then 10 - 15 passes of the Test #5. this will only take about 20 - 30 minutes to complete, and gives a good indication of the system memory being stable. then run a full complete test of the program later, whenever he has time for it.

this is just a good start, and then you can go from there.

procupine14

if that goes all well with memtest i might also add the he should try orthos which is a stress test program once the program is installed run the test on Blend at priority 9 (thats how i run it on XP pro i think its the same in vista)

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