Seagate 7200.10 not reporting S.M.A.R.T.

MitchRapp · Nov 9, 2007, 01:32 AM

Anyone else have this issue?

I have a Seagate 320GB 7200.10 SATA2 hard drive ... HD tach gives me amazing scores and so on
the hard drive is acting normally
SMART is ON in the bios

yet I've tried a couple of tools and none of them show any SMART info ... as if the HDD didn't exist

is this a SEAGATE issue, a SATA2 issue or a Vista x64 thing?

This is my first SATA drive so... is that it? is SMART/windows reporting an IDE thing?

**kris23** · Nov 9, 2007, 03:35 AM

did you remove the little gray jumper on the pins of the drive? thats al i can think of....

[hobo]eclipse · Nov 9, 2007, 03:52 AM

that jumper is to switch between SATA and SATAII on the drive itself depending on the type of controller you're using. I actually have no idea what S.M.A.R.T. is or what it does so i'll be keep'n up on this.

**kris23** · Nov 9, 2007, 04:05 AM

its a type of monitoring software from what i read, helps predict failure time and helps prevent data loss

**temeteus82** · Nov 9, 2007, 06:42 AM

Hi there. The problem why you can't see the S.M.A.R.T status is Vista. For some reason Vista don't support this feature.

ChaosMinionX · Nov 9, 2007, 07:28 AM

SMART is working fine for me (Vista x64)......try using Speedfan to read it, it fully supports 64bit.

**temeteus82** · Nov 9, 2007, 07:38 AM

Hmm... I had speedfan in Vista x86 and no smart didn't workked then ...

jp306 · Nov 9, 2007, 08:56 AM

Quote:

Originally Posted by temeteus82

Hmm... I had speedfan in Vista x86 and no smart didn't workked then ...

It works for me in both XP Pro and Vista32 with 2 SATA2s, 1 SATA and 1 IDE ATA100 Drive...Using Speenfan 4.33.

**temeteus82** · Nov 9, 2007, 09:11 AM

Quote:

Originally Posted by jp306

It works for me in both XP Pro and Vista32 with 2 SATA2s, 1 SATA and 1 IDE ATA100 Drive...Using Speenfan 4.33.

heh, I got that version and no smart info. Using 2x Seagates hdd on nForce4 Ultra chipset. (15.01 nForce drivers)

jp306 · Nov 9, 2007, 09:16 AM

Quote:

Originally Posted by temeteus82

heh, I got that version and no smart info. Using 2x Seagates hdd on nForce4 Ultra chipset. (15.01 nForce drivers)

Hmm, maybe it is something to do with the seagate drives or MB chipset...I don't use Seagates and I have an Intel P965chipset.

**temeteus82** · Nov 9, 2007, 09:20 AM

Quote:

Originally Posted by jp306

Hmm, maybe it is something to do with the seagate drives or MB chipset...I don't use Seagates and I have an Intel P965chipset.

might be because the chipset drivers. Googled about this and found that some chipset drivers, mainly nvdia don't support it. And since in WinPE I get the smart data I say it's just driver issue.

MitchRapp · Nov 9, 2007, 02:00 PM

ya tried SpeedFan, active SMART, HD tune and so on with no luck
I might be a Seagate/Nforce570 issue then

that sucks... really wanted to keep track of my hdd's life/temp etc...

H3X4D3C1M4L · Nov 21, 2007, 04:02 AM

Depends on your RAID controller etc.

If you use any form of RAID you usually cannot see SMART data.

If not however I'd blame chipset drivers or the AHCI mode on the 570's southbridge.

Judas · Nov 21, 2007, 07:01 AM

go download SEATOOLS from seagate, burn the iso, boot from it, and it should inform you..

depending on the controller in use however you may have to temporaryly disable RAID or ICHA (sata) mode and set it to IDE mode, just remember to turn it back before the system tries to boot from the drives

PangingJr · Nov 21, 2007, 08:47 AM

the ICHA (sata) is a typo, it's a SATA AHCI controller.

btw, AHCI is short for Advanced Host Controller Interface.

stormy13 · Nov 21, 2007, 03:36 PM

Quote:

Originally Posted by temeteus82

Hi there. The problem why you can't see the S.M.A.R.T status is Vista. For some reason Vista don't support this feature.

Yes it does. It isn't Vista that is at fault but Nvidia (don't know about the other chipsets). If you have a Nv motherboard once you update the Nv drivers (SATA and/or RAID) from the vista default drivers (8.22), you lose SMART.

Nov 9, 2007, 01:32 AM	#1
MitchRapp a.k.a. pepiman Join Date: Dec 2004 Location: Montreal Posts: 998 Rep Power: 51 System Specs	Seagate 7200.10 not reporting S.M.A.R.T. Anyone else have this issue? I have a Seagate 320GB 7200.10 SATA2 hard drive ... HD tach gives me amazing scores and so on the hard drive is acting normally SMART is ON in the bios yet I've tried a couple of tools and none of them show any SMART info ... as if the HDD didn't exist is this a SEAGATE issue, a SATA2 issue or a Vista x64 thing? This is my first SATA drive so... is that it? is SMART/windows reporting an IDE thing?

Nov 9, 2007, 03:35 AM	#2
kris23 Going Insane..... Join Date: Dec 2006 Location: Los Angeles Posts: 6,017 Rep Power: 131 System Specs	did you remove the little gray jumper on the pins of the drive? thats al i can think of.... __________________ Hardwareheaven Super-Moderator Building a new computer system and not sure where to start? Click Here! last updated (5/18/11) Rosewill FUTURE case replaces CM 690 II with its greater interior length. Building a PC: Step by Step Guide Written by Kristopher Pedemonte and Nathan Marks-Forder Edited by Allan Campbell Questions or Comments? feel free to post them in the forums!

Nov 9, 2007, 04:05 AM	#4
kris23 Going Insane..... Join Date: Dec 2006 Location: Los Angeles Posts: 6,017 Rep Power: 131 System Specs	its a type of monitoring software from what i read, helps predict failure time and helps prevent data loss __________________ Hardwareheaven Super-Moderator Building a new computer system and not sure where to start? Click Here! last updated (5/18/11) Rosewill FUTURE case replaces CM 690 II with its greater interior length. Building a PC: Step by Step Guide Written by Kristopher Pedemonte and Nathan Marks-Forder Edited by Allan Campbell Questions or Comments? feel free to post them in the forums!

Nov 9, 2007, 07:28 AM	#6
ChaosMinionX USB 3 dot oh Join Date: Nov 2006 Location: Boston, MA Posts: 1,911 Rep Power: 47 System Specs	SMART is working fine for me (Vista x64)......try using Speedfan to read it, it fully supports 64bit. __________________ ::Heatware:: How you can help DriverHeaven by using Digg!

Nov 9, 2007, 03:52 AM	#3
[hobo]eclipse ...just bummin 'round Join Date: Oct 2004 Posts: 2,907 Rep Power: 112 System Specs	that jumper is to switch between SATA and SATAII on the drive itself depending on the type of controller you're using. I actually have no idea what S.M.A.R.T. is or what it does so i'll be keep'n up on this.

Nov 9, 2007, 02:00 PM	Thread Starter #12
MitchRapp a.k.a. pepiman Join Date: Dec 2004 Location: Montreal Posts: 998 Rep Power: 51 System Specs	ya tried SpeedFan, active SMART, HD tune and so on with no luck I might be a Seagate/Nforce570 issue then that sucks... really wanted to keep track of my hdd's life/temp etc...

Nov 21, 2007, 04:02 AM	#13
H3X4D3C1M4L DriverHeaven Extreme Member Join Date: May 2005 Posts: 6,794 Rep Power: 0	Depends on your RAID controller etc. If you use any form of RAID you usually cannot see SMART data. If not however I'd blame chipset drivers or the AHCI mode on the 570's southbridge.

Nov 21, 2007, 08:47 AM	#15
PangingJr Member Join Date: Mar 2003 Posts: 5,989 Rep Power: 71	the ICHA (sata) is a typo, it's a SATA AHCI controller. btw, AHCI is short for Advanced Host Controller Interface.