Our tech department needs help and fast. Please read!!!

Pythagrean · Nov 20, 2007, 05:00 PM

I am currently the lead technician for a school district in Texas.

We know our department is severally undermanned and we are trying to prove to our administration that our department needs to grow. We are currently getting behind on all projects, request, and other odds and ends. We do not know how many more technicians we need to ask for but currently we have a Technology Coordinator, two Computer Technicians, and a Network Administrator that works 2 to 3 days a week. I wanted to get other peoples opinion on this matter and I will list all of the things we have in our district below.

1050+ Desktop computer and laptops
300 Inkjet and laser printers
100+ Document cameras
75+ Interwrite wireless tablets
135+ Projectors
26 Servers
We take care of 10+ databases for different software we use
48+ Switches
3 Wireless Bridges
12 Wireless Access Points
1 Router
1 Firewall
3 T1’s
35+ different software applications that we have to support
30+ Palms

We are currently taking care of 2000+ request a year with 95% 24 hours turn around.

This does not include
Setting up for different presenters
New computer installs – roughly 150 per year (replacing and adding) We also build all computers in house.
Project management and planning for contractors
Implementation of new software
Phone/email/walk-in request
We also do our own website and keep it up to date

We are a very wealthy school district in Texas and our current student base is 1800+ and we have 200+ teachers, administrators, and aids.

Can anyone give me a rough estimate of size a tech department should be to support all of this stuff in are district. I am so burnt out and I know our department needs help FAST.

procupine14 · Nov 20, 2007, 05:19 PM

i came from a high school approximately half that size and mine had about 6 technicians. however, our school sidstrict was really spread out so they had to have more because of such long travel between schools

Zardon · Nov 20, 2007, 07:32 PM

around 10 skilled people.

Nov 20, 2007, 05:00 PM	#1
Pythagrean DriverHeaven Newbie Join Date: Oct 2002 Posts: 6 Rep Power: 0	Our tech department needs help and fast. Please read!!! I am currently the lead technician for a school district in Texas. We know our department is severally undermanned and we are trying to prove to our administration that our department needs to grow. We are currently getting behind on all projects, request, and other odds and ends. We do not know how many more technicians we need to ask for but currently we have a Technology Coordinator, two Computer Technicians, and a Network Administrator that works 2 to 3 days a week. I wanted to get other peoples opinion on this matter and I will list all of the things we have in our district below. 1050+ Desktop computer and laptops 300 Inkjet and laser printers 100+ Document cameras 75+ Interwrite wireless tablets 135+ Projectors 26 Servers We take care of 10+ databases for different software we use 48+ Switches 3 Wireless Bridges 12 Wireless Access Points 1 Router 1 Firewall 3 T1’s 35+ different software applications that we have to support 30+ Palms We are currently taking care of 2000+ request a year with 95% 24 hours turn around. This does not include Setting up for different presenters New computer installs – roughly 150 per year (replacing and adding) We also build all computers in house. Project management and planning for contractors Implementation of new software Phone/email/walk-in request We also do our own website and keep it up to date We are a very wealthy school district in Texas and our current student base is 1800+ and we have 200+ teachers, administrators, and aids. Can anyone give me a rough estimate of size a tech department should be to support all of this stuff in are district. I am so burnt out and I know our department needs help FAST.

Nov 20, 2007, 05:19 PM	#2
procupine14 Why is it Beeping!?!?! Join Date: Apr 2007 Location: USA, Missouri Posts: 1,400 Rep Power: 58 System Specs	i came from a high school approximately half that size and mine had about 6 technicians. however, our school sidstrict was really spread out so they had to have more because of such long travel between schools __________________ HTPC/file server: Windows 7 Ultimate 64-bit - AMD Phenom x4 9850 - 4GB OCZ DDR2 800 (2x2GB) - 1TB WD Black - 4 x 1TB Hitachi DeskStar in RAID 5 - ATi TV Wonder Digital Cable Tuner - HIS Raedon 4850 512MB - ASRock N68C-S UCC mobo - OCZ ModExtreme Pro 500W PSU GF's Gaming PC: Windows 7 Ultimate 64-bit - AMD Phenom 9850 - 4GB OCZ DDR2 1066 - 500GB Western Digital GP - HIS Raedon 5770 1GB - ASUS M3A78-EM - Zalman 650W PSU Media Streamer: Win 7 Pro 64-bit - AMD Athlon x2 3200+ - 4GB SuperTalent DDR2 800 - 250GB SeaGate Barracuda - MSI K9N6PGM2-V2 - ASUS Raedon 5450 SILENT - FSP group 250W PSU

Nov 20, 2007, 07:32 PM	#3
Zardon DriverHeaven Founder Join Date: May 2002 Posts: 32,480 Rep Power: 179	around 10 skilled people.