kaisellgren

Hello,

I recently built up my new PC and I have anymore just two problems remaining...

First, when I plug my Microsoft Reclusa keyboard and restart my PC stops at the ASUS manufacturer logo screen. If I unplug my keyboard then it continues and says "please plug your keyboard", then I plug my old ps/2 keyboard and then it starts loading Windows... VERY frustrating! How would I get rid of that keyboard *check* ? I tried usb to ps/2 converter but them my keyboard does not work at all.

Second problem is with my HDD. I have two HDDs: 500GB & 200GB. The main C:\ is 500GB SATA3 HDD where are my system files and it works great, however, the 200gb *stuff* HDD is SATA2 I guess and it is lagging badly. When I first time start to read data from the HDD my PC freezes, after 10 seconds my PC starts working and then I'm able to read and write data through that 200gb HDD. Why isn't it fully working? why does it make all that lagging?

My PC:
ASUS P5N-E SLI
Intel Q6600 2.4ghz
WD 500gb sata3
maxtor 200gb (sata2?)
2gb ddr2 800mhz transcend cl4
8800 gtx

I have installed the drivers from the disc I got. Should I download newer drivers or what?

Thanks for your great help, appreciated!

cozumel

Have you got all USB options turned on in the BIOS? On another computer I had a USB keyboard and used USB/PS2 adapter due to too many problems otherwise....

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Tipstaff

Still having issues, hmm?

Something I forgot to ask you in the other thread was in what USB port are you plugging the keyboard into? The reason I ask is that the top 2 ports on the back panel are your best choices for your keyboard and mouse due to their ports being separate from the rest of the systems ports. Also, that brings me to another thing to check: your cases USB connectors. If your case has them, double check that you have your cases USB connectors connected properly to the headers on your motherboard.

Last thing on USB. Use your PS2 keyboard to get into the motherboards bios, and look under the boot section. If it's there, remove the options for booting to USB devices and network cards from the boot order.

As well, if you have your operating system installed now, change the boot order so that your first boot device is the hard drive you want to boot from since by default it's your CD/DVD drive. Normally it's not a problem leaving it that way, but some machines may take longer to boot, cuz the system checks the drive as part of it's bootup. If there is no disc in the drive it will startup as normal, but having a disc in the drive can cause some systems to stall during bootup until it fails to boot from it.

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kaisellgren

All three USB settings are and have been enabled all the time:
Enable USB support
Enable USB legacy support
USB 2.0 Controller

I tried using both of those upper level USB ports, but nothing changed.

Now I tried all USB ports, but no difference still. So looks like it does not matter which is the port, I leave it in the upper port on the corner.

Also, I have never had any other boot from devices than Hard drive...

And ah, the USB feature does not have connectors in my mobo that I could check/reconfigure or anything. They are solid.

I tried my brother's USB keyboard and my PC booted into Windows when it was plugged, but when I use my USB keyboard it will stay at the 'Press Del to go to BIOS or Tab to go to POST' screen... =(

My keyboard is HID (Human Interface Device) is that normal or a rare case maybe the reason is that and it needs to be fixed some how ... link: Human interface device - Wikipedia, the free encyclopedia

CompressorX

Why not just use a USB/PS2 adapter ? You dont loose anything by using PS2 you just gain one more free USB slot ..

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kris23

he already tried that, keyboard dont work.

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CompressorX

oops i didnt see that .. sorry.

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Tipstaff

This is normal. USB devices, when the drivers are not installed, or are plug and play, and don't need drivers, will show up as HID devices. However, what concerns me is that in Windows it's showing up as this if you installed the driver for the board, which you did, right? If not, check THIS site out for the latest driver.

However, this doesn't explain why it is messing up during bootup since the pre/post booting of the system has nothing to do with Windows since it's not running yet.

Couple things:

- are you also using a USB mouse? And if so, have you tried booting the system with just the USB keyboard plugged in?

- have you updated the bios for your motherboard?

- I also noticed in another thread HERE that you are or are trying to overclock the system. Did you have this problem before you started overclocking, or was this persistent from the start?

- Last thing, do you have anything plugged into the USB ports on the keyboard, such as your mouse? One thing about USB ports on keyboards is that most of them are only USB 1.1 ports, and not 2.0 ports. Also, since the keyboard is backlit, plugging a laser mouse can cause both to fail.

Edit: btw, just a friendly note, to make things easier, you may want to keep things in one thread. Right now you have 3 or so threads, and it's hard to give advice and keep things straight between them. You may want to consider closing the other threads, and continue on in one thread.

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kaisellgren

Hi,

Thanks for the reply. I have tried USB to PS/2 and Windows does not recognize my keyboard if I use one. It is a working adapter.

I have drivers installed they are running all of the time.

I am not sure about the latest BIOS. How would I actually perform a BIOS update? I have never done anything like that...

This keyboard has never worked whether I have overclocked or not. The very first boot I made the keyboard was not functioning.

I have mouse & keyboard both plugged in USB, nothing else is using USB ports.



I will try switching my mouse USB port and try using adapter for my mouse if it could work. If not, then I guess I need to try updating BIOS. I'll tell you later did either of those work.

Thanks for the tips!

Tipstaff

The reason I mentioned the bios update is that the latest beta bios for your board mentioned a problem with Razor Copperhead USB mouse causing systems to hang during bootup. On top of that, the P5N-E SLI has had 3 updates to it's bios specifically just for USB compatibility problems, such as more support for USB devices, adding USB 2.0 support under DOS, and the latest one I mentioned above.

Doing a bios update for Asus boards are pretty straight forward. There are 3 ways to do it: via DOS through a boot disk, putting the bios on a floppy or flash drive and choosing to update the bios through an option within the bios itself, or if you have the operating system installed you can use the Asus Update Utility. Let's go with the latter option:

First, grab the update utility from Asus' site HERE.
Second, grab the latest bios (version 801) from them HERE.
Third, follow the instructions on THIS page under the "Update bios from a bios file" section, and point it to the 801 bios. Be sure to read the "Rules for Safe BIOS updates" section near the bottom of the page before you go ahead with this, paying particular attention to the part about going into the bios, and loading the defaults. If the system works fine you can go back into the bios, and do whatever changes you want or need to.

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Dyre Straits

I used the ASUS P5N-E Sli board for a few months. I didn't have any issues with with USB or PS/2 keyboard mouse combinations, though. At least, not of this magnitude.

I also installed the maximum possible SATA drives and don't recall any specific issues related to that. But, you do need to make sure you don't have the drives set to "sleep" as I've seen reports that, for whatever reason, there can be problems getting them to wake up when needed.

The main reason I'm posting is that there are numerous problem posts re: RAM configurations on this board. I've never had enough RAM to fill all four slots, but have always, on previous boards, installed RAM in the 1 and 3 slots related to the CPU. On this board, that would be both of the yellow slots.

Well, using these yellow slots is the problem with many of the reports. It's advised to use the black slots for memory and to make sure that the RAM timings are setup manually....not left on AUTO. Once I started using the black slots, the problems I had with RAM disappeared. So, at least keep that in mind.

Good luck!

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kaisellgren

Okay now I updated my BIOS to the latest version. I did all what needed to be done (disable AV, default settings, etc) and now if I boot my PC it will not even do POST nor can I get into the BIOS...

I am now trying to clear the CMOS ram hopefully it works otherwise I have no clues how to get my PC to work.

kaisellgren

Yep it worked =D

I updated my BIOS to the latest using the Windows app and then my PC didn't boot, but I guess I had some settings not set to defaults so clearing the CMOS ram helped and now my PC reboots normally and also I can have my keyboard and mouse and everything plugged and it boots nicely!!!

Thanks a lot for the help! Now I have solved all problems on my new PC.

This was my first time choosing all computer parts and building up a new computer and installing all drivers, apps etc and now all works fine and I'm able to play newest games at max, I'm so happy =)

Thanks for all!

If someone else is suffering from non-working Microsoft Reclusa keyboard in ASUS P5N-E SLI or P5N32-E SLI then I can say that update the BIOS and it will work!

PS. Hopefully Google caches this page :P
SE keywords: P5N-E SLI, P5N32-E SLI, ASUS, keyboard, not working, broken, halt, boot, freezes, reclusa, microsoft, hid, human input device, macro, mouse, drivers

EDIT: Heh, already easy to find: reclusa does not boot asus p5n-e - Google Search

edgey_15

Hi,
I have the exact same problem it seems with the reclusa keyboard, all drivers have been installed etc.
Whilst the keyboard is plugged in the computer refuses to boot up and freezes on the emachines boot screen who is the company manufacturer of the computer. As described by Kaisellgren.

Difference is that i have a different motherboard which is:
Intel D915GAG
With:
Intel Pentium 4 530 3.00GHz
1.5GB DDR RAM
ATI Radeon X300 SE
If any more information is required ill do my best to provide.

Will the same method still reslove the problem? by updating the BIOS for my motherboard? If so how would i go about doing that?

Have been trying to fix this for some time now and now christmas has come and gone i figured its time to ask for help, so please help as ive become very stressed at having to unplug/plugin keyboard from USB.

RoyBatty

It's possible that the BIOS update would fix that. There are a few USB keyboard fixes at the changelog for your board's BIOS. More information/download here: Download Search Results

Tipstaff

Glad you got it sorted out, kaisellgren.

On another note, did the HID listing in the Device Manager disappear? Also, I forgot to ask, what USB mouse do you have?

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kaisellgren

When I look into Device Manager -> Keyboards; there's only one device and it's named as "HID Keyboard Device". Nothing else. The "Driver" tab under properties says it's Microsoft keyboard so that is the Reclusa.

I have Microsoft SideWinder USB mouse. Has always worked on my three PCs and is nice in overall. I like it. The best mouse Microsoft has brought so far.

edgey_15

Updating the BIOS seems to work, it will probably fix the problem for most people.
Thanks a lot for the help all

kaisellgren

Looks like this can become a really useful topic. Who knows if this has been viewed thousands of times in the next 10 years :P

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Just call me Kai

kris23

BIOS updates are important and necessary for the stability of a system.....

but i thought that was obvious....

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Tipstaff

Not always the case, though. It can be misleading to assume that you should update the bios as a matter of course. Remember the old saying: if it ain't broke, don't fix it. In this case the update solved the problem, but this was tried after it was noticed that fixes within recent bios' fixed this very problem. If those fixes weren't listed I would probably have never mentioned updating the bios.

I tell ya, I've had to recover numerous systems just because of a bios update that f'd up. Not because the bios was f'd up, but because something in the bios, a setting, or addition/change by the manufacturer made the system completely unstable, or non-operable. Intel.. God damn them.. Intel has done this repeatedly lately with their own boards. Before a bios update the board worked fine, after a bios update the board would no longer boot with a certain processor. In another case the board worked fine under Win2K, and after the bios update you could kiss Win2K goodbye, cuz it would constantly give you BSOD ACPI errors which you could not fix, and not even bypassing it via F6 key during install wouldn't work. And this, btw, is on a board running a 945 chipset. Go figure.

Anyways, there are exceptions to every rule, and in this case the updated bios fixed the issue. Normally I suggest to people that if you do update your bios be sure you either dump your current one before flashing a new one, or at least download it, and have it ready in case the new bios f's up more than it fixes. At the very least figure out how to recover the bios of your board so that you can do so if you need to.

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kris23

i seen that as pretty common with asus boards, but intel boards have bad BIOSes too?

funny to see such things are never tested.....

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