Computer Problem.......

drwho · Jul 27, 2008, 07:33 PM

I've got a friend on another forum I frequent who is having a problem when he boots up. I've typed in his query below.

Ok, having an issue when I first start my computer.

It starts and then sometimes gets to the 'Motherboard screen' and give the options DEL to enter 'setup' and Tab for BIOS results....and then nothing...it just stops there and will not go further. TAB and DEL buttons do not work.

I then have to press the power button to switch it off and then restart the process....normally it then boots as it should.

The boot order is CD-ROM and then HDD. I have tried altering it to HDD and then CR-ROM and still have the same issues.

I have scanned the computer and appear to have no viruses and the sytem otherwise is running extremely well.

His specs are....

Asus P5N-E SLI Motherboard
Intel Core Duo E6850 @3.00ghz
4 Gb Ram
2 x Nvidia 8800GT Graphics cards.
Creative Soundblaster Soundcard...the onboard card I have disabled.

Am running Windows Vista Home premium 32bit.
Have Windows Xp Pro installed (But don't use),

Anybody got any ideas?

OldBuzzard · Jul 27, 2008, 08:20 PM

hhhmmm...2x8800's? Is his PSU good enough to handle that system?

It almost sounds like his HDD's aren't spinning up and/or being detected.

He mentions "Motherboard Screen". Does that refer to the LOGO? If so, he can try disabling that option in the BIOS, and will see a lot more info as the system is booting. That may help give an indication of what the problem is.

drwho · Jul 27, 2008, 10:29 PM

Could this be a cold boot problem?

**temeteus82** · Jul 27, 2008, 11:07 PM

Have you asked him to put the computer to stock configuration and say him that he removes the boot up logo thing, since he can't see the BIOS messages they could be helpful to know what part the BIOS boot it hangs.

drwho · Jul 28, 2008, 02:00 AM

I have asked him that question, waiting for a reply back. Thanks for the suggestion.

CDsDontBurn · Jul 30, 2008, 05:31 AM

i'm thinking it might have something to do with his hard drive/CD-ROM configuration.

but yes, knowing what that BIOS screen says will give us alot of info.

Jul 27, 2008, 07:33 PM	#1
drwho HardwareHeaven Senior Member Join Date: Aug 2004 Location: Carol Stream, IL Posts: 572 Rep Power: 48 System Specs	Computer Problem....... I've got a friend on another forum I frequent who is having a problem when he boots up. I've typed in his query below. Ok, having an issue when I first start my computer. It starts and then sometimes gets to the 'Motherboard screen' and give the options DEL to enter 'setup' and Tab for BIOS results....and then nothing...it just stops there and will not go further. TAB and DEL buttons do not work. I then have to press the power button to switch it off and then restart the process....normally it then boots as it should. The boot order is CD-ROM and then HDD. I have tried altering it to HDD and then CR-ROM and still have the same issues. I have scanned the computer and appear to have no viruses and the sytem otherwise is running extremely well. His specs are.... Asus P5N-E SLI Motherboard Intel Core Duo E6850 @3.00ghz 4 Gb Ram 2 x Nvidia 8800GT Graphics cards. Creative Soundblaster Soundcard...the onboard card I have disabled. Am running Windows Vista Home premium 32bit. Have Windows Xp Pro installed (But don't use), Anybody got any ideas? __________________

Jul 27, 2008, 08:20 PM	#2
OldBuzzard DH's oldest Geek Join Date: May 2003 Location: Oberlin, OH Posts: 2,781 Rep Power: 141 System Specs	hhhmmm...2x8800's? Is his PSU good enough to handle that system? It almost sounds like his HDD's aren't spinning up and/or being detected. He mentions "Motherboard Screen". Does that refer to the LOGO? If so, he can try disabling that option in the BIOS, and will see a lot more info as the system is booting. That may help give an indication of what the problem is. __________________ When looking for a reason as to why things go wrong, never rule out sheer STUPIDITY

Jul 27, 2008, 10:29 PM	Thread Starter #3
drwho HardwareHeaven Senior Member Join Date: Aug 2004 Location: Carol Stream, IL Posts: 572 Rep Power: 48 System Specs	Could this be a cold boot problem? __________________

Jul 28, 2008, 02:00 AM	Thread Starter #5
drwho HardwareHeaven Senior Member Join Date: Aug 2004 Location: Carol Stream, IL Posts: 572 Rep Power: 48 System Specs	I have asked him that question, waiting for a reply back. Thanks for the suggestion. __________________

Jul 30, 2008, 05:31 AM	#6
CDsDontBurn 127.0.0.1 Join Date: May 2003 Location: Southern California Posts: 22,458 Rep Power: 202 System Specs	i'm thinking it might have something to do with his hard drive/CD-ROM configuration. but yes, knowing what that BIOS screen says will give us alot of info. __________________ Her First Day \| A year later