Help! My Psu Keeps Shutting Down Randomly

LilRazor · Jan 9, 2009, 05:57 PM

Hi
Last Year Around December I Had Some Issues With My Enermax 535W Shutting Down Unexpectedly When On Normal Usage And Im Unable To On My Computer Again But After A Few Hours Im Finally Able To Boot This Does Not
Always Happen Usually 2 Times 1 Week But Then The Problem Went Away
So Now I Think The Problem Is Back My Computer Just Off Suddenly And I Could Not Reboot For A Few Minutes. So I Was Wondering Is My Psu Faulty?
I Only Got It Less Than A Year

Edit : I Pop In Another Psu And It Seems To Work But Then I Pop Back The Enermax It Does Not Respond At All Untill Awhile Later

Thanks

Neshi · Jan 9, 2009, 06:35 PM

sounds like a faulty PSU. Considering it didn't happen while you had another PSU in there, and the problem came back after you put the old one in there again.

Btw, typing every word with a capital letter is pretty annoying to read.

comp_ali · Jan 9, 2009, 06:46 PM

Try contacting the reseller for warranty service (as you bought it from less than year) may be you will get a replace or at least get the psu repaired.

**kris23** · Jan 9, 2009, 08:31 PM

what they said, your system specs are inline with the PSU's capabilities so it should handle still. if the reseller wont help you, contact enermax they should help

xProg · Jan 9, 2009, 10:10 PM

*edited.

OldBuzzard · Jan 10, 2009, 12:58 AM

Quote:

Originally Posted by xProg

look inside the PSU and tell me if you have one or more swollen condensators.

That is something that he should not do!

You are telling him to void his warrantry. IF there are bad components inside the PSU it's replaceable under warranty, but ONLY if he hasn't opened it up.

LILRazor:

Sounds like you just happened to get a bad one that died early. Especially if it's this one:
http://www.hardwareheaven.com/reviews/enermax535/

It sounds like you need to contact the re-seller, or Enermax, and start the RMA process.

Mac Daddy · Jan 10, 2009, 02:54 AM

Did this start reoccurring after adding the new card you won?

Tipstaff · Jan 10, 2009, 05:21 AM

Quote:

Originally Posted by OldBuzzard

That is something that he should not do!

You are telling him to void his warrantry. IF there are bad components inside the PSU it's replaceable under warranty, but ONLY if he hasn't opened it up.

LILRazor:

Sounds like you just happened to get a bad one that died early. Especially if it's this one:
http://www.hardwareheaven.com/reviews/enermax535/

It sounds like you need to contact the re-seller, or Enermax, and start the RMA process.

Exactly. That PSU "should" have a 3 year warranty on it from Enermax. Open it up, and your screwed. You might be able to get away with it, but most times there is a "warranty void if opened" seal on them. Break that, and it's a dead giveaway that you opened it.

**kris23** · Jan 10, 2009, 06:04 AM

Quote:

Originally Posted by xProg

look inside the PSU and tell me if you have one or more swollen condensators.

i cannot stress this enough, DO NOT open your PSU, just call enermax or email them and tell them about your issue, they should help.

LilRazor · Jan 10, 2009, 07:18 AM

Oh ok then ill take my psu back and ask the shop to check =D

@ Mac Daddy
Nope the card i won is in another rig

Mac Daddy · Jan 10, 2009, 02:36 PM

OK on the card and on the PSU I agree with Kris, Tipstaff and OB taking it back under warranty is best ... Let us know how you make out

LilRazor · Jan 10, 2009, 04:47 PM

Sure Thanks

Edit:

It happens and goes away o.O
Also It seems weird i took it to the shop they said they could not find out whats wrong and they said if i wanted to send it back for warranty they told me to send it after chinese new year =.=
oh yea did some reading about psu overloading it seems to fit the problem im getting lately
if my psu is overloading or so im might be getting Thermaltake cable management 700W if thats fine

rite now my psu is working fine < i know its weird
oh yea i almost forgot this problem also happens when i open up i case and change the fans , clean and ive also herd some like spark sound o.O

Cow_160483 · Jan 12, 2009, 06:59 AM

to me it sounds like your PSU is shorting with the case, i would check that non of the cables from the PSU are touching the case in any way, had something similar hapen to me on my old PC and found out that it was because one of the wires was bare and touching the case, just check that out as a possibility. good luck but as everyone above has said its best to just take it back.

Jan 9, 2009, 05:57 PM	#1
LilRazor HardwareHeaven Lover Join Date: Jul 2008 Location: Malaysia,Kuala Lumpur Posts: 158 Rep Power: 0 System Specs	Help! My Psu Keeps Shutting Down Randomly Hi Last Year Around December I Had Some Issues With My Enermax 535W Shutting Down Unexpectedly When On Normal Usage And Im Unable To On My Computer Again But After A Few Hours Im Finally Able To Boot This Does Not Always Happen Usually 2 Times 1 Week But Then The Problem Went Away So Now I Think The Problem Is Back My Computer Just Off Suddenly And I Could Not Reboot For A Few Minutes. So I Was Wondering Is My Psu Faulty? I Only Got It Less Than A Year Edit : I Pop In Another Psu And It Seems To Work But Then I Pop Back The Enermax It Does Not Respond At All Untill Awhile Later Thanks Last edited by LilRazor; Jan 9, 2009 at 06:24 PM.

Jan 9, 2009, 06:35 PM	#2
Neshi S.N.A.F.U. Join Date: Dec 2005 Location: Wellington, NZ Posts: 3,378 Rep Power: 177 System Specs	Re: Help! My Psu Keeps Shutting Down Randomly sounds like a faulty PSU. Considering it didn't happen while you had another PSU in there, and the problem came back after you put the old one in there again. Btw, typing every word with a capital letter is pretty annoying to read. __________________ If one does not attach himself to people and desire, never shall his heart be broken. But then, does he ever truly live? Life is just too damn short for if's and maybe's

Jan 9, 2009, 06:46 PM	#3
comp_ali Sniper Join Date: Aug 2008 Location: Egypt Posts: 10,469 Rep Power: 339 System Specs	Re: Help! My Psu Keeps Shutting Down Randomly Try contacting the reseller for warranty service (as you bought it from less than year) may be you will get a replace or at least get the psu repaired. __________________

Jan 9, 2009, 08:31 PM	#4
kris23 Going Insane..... Join Date: Dec 2006 Location: Los Angeles Posts: 6,018 Rep Power: 131 System Specs	Re: Help! My Psu Keeps Shutting Down Randomly what they said, your system specs are inline with the PSU's capabilities so it should handle still. if the reseller wont help you, contact enermax they should help __________________ Hardwareheaven Super-Moderator Building a new computer system and not sure where to start? Click Here! last updated (5/18/11) Rosewill FUTURE case replaces CM 690 II with its greater interior length. Building a PC: Step by Step Guide Written by Kristopher Pedemonte and Nathan Marks-Forder Edited by Allan Campbell Questions or Comments? feel free to post them in the forums!

Jan 9, 2009, 10:10 PM	#5
xProg Beatmaker Join Date: Nov 2008 Location: Moldova, Chisinau Posts: 301 Rep Power: 31 System Specs	Re: Help! My Psu Keeps Shutting Down Randomly edited. Last edited by xProg; Jan 11, 2009 at 10:16 AM.*

Jan 10, 2009, 02:54 AM	#7
Mac Daddy DriverHeaven Extreme Member Join Date: Jul 2002 Location: Ontario, Canada Posts: 7,950 Rep Power: 79 System Specs	Re: Help! My Psu Keeps Shutting Down Randomly Did this start reoccurring after adding the new card you won? __________________ "My mom said the only reason men are alive is for lawn care and vehicle maintenance." - Tim Allen

Jan 10, 2009, 07:18 AM	Thread Starter #10
LilRazor HardwareHeaven Lover Join Date: Jul 2008 Location: Malaysia,Kuala Lumpur Posts: 158 Rep Power: 0 System Specs	Re: Help! My Psu Keeps Shutting Down Randomly Oh ok then ill take my psu back and ask the shop to check =D @ Mac Daddy Nope the card i won is in another rig

Jan 10, 2009, 02:36 PM	#11
Mac Daddy DriverHeaven Extreme Member Join Date: Jul 2002 Location: Ontario, Canada Posts: 7,950 Rep Power: 79 System Specs	Re: Help! My Psu Keeps Shutting Down Randomly OK on the card and on the PSU I agree with Kris, Tipstaff and OB taking it back under warranty is best ... Let us know how you make out __________________ "My mom said the only reason men are alive is for lawn care and vehicle maintenance." - Tim Allen

Jan 10, 2009, 04:47 PM	Thread Starter #12
LilRazor HardwareHeaven Lover Join Date: Jul 2008 Location: Malaysia,Kuala Lumpur Posts: 158 Rep Power: 0 System Specs	Re: Help! My Psu Keeps Shutting Down Randomly Sure Thanks Edit: It happens and goes away o.O Also It seems weird i took it to the shop they said they could not find out whats wrong and they said if i wanted to send it back for warranty they told me to send it after chinese new year =.= oh yea did some reading about psu overloading it seems to fit the problem im getting lately if my psu is overloading or so im might be getting Thermaltake cable management 700W if thats fine rite now my psu is working fine < i know its weird oh yea i almost forgot this problem also happens when i open up i case and change the fans , clean and ive also herd some like spark sound o.O Last edited by LilRazor; Jan 11, 2009 at 01:16 PM.

Jan 12, 2009, 06:59 AM	#13
Cow_160483 HH's only cow moooooo... Join Date: Apr 2008 Location: BOTSWANA Posts: 6,817 Rep Power: 300 System Specs	Re: Help! My Psu Keeps Shutting Down Randomly to me it sounds like your PSU is shorting with the case, i would check that non of the cables from the PSU are touching the case in any way, had something similar hapen to me on my old PC and found out that it was because one of the wires was bare and touching the case, just check that out as a possibility. good luck but as everyone above has said its best to just take it back. __________________ Decode! Muhahahahah! Last edited by Cow_160483; Jan 12, 2009 at 07:27 AM.